Find Luxury Hotels in North Chicago, IL

"The included breakfast was very meh."

"Room not cleaned day 1, Day 2-cleaned, but left rags on dresser and didn’t empty the trash. Restaurant food and staff were great. "

"Very good"

"Rooms are small, but clean. "

"In less than 24 hours of staying here, i have had to change rooms FOUR times! They tried to put me in a room on the second floor seeing that I had a wheelchair but because I wasnt sitting in it I got a dirty look when I asked if there was elevators and he told me no stairs only. I said I have a wheelchair how am I suppose to get to it? So he put me in a room on the first floor. I get all my luggage to the room and went to turn the ac on but when I turned it on it didnt blow and it made a loud noise. So I walked back to the front office and notified him. He moved me rooms again, so after I got everything moved to the new room I was going to relax but when I pulled the blanket back I found a dead bug in the "just put on sheets". Housekeeping did come and chamge the fitted sheet but left the top sheet, blanket amd pilloows the same. Later, in that same room, i see a cockroach on the floor. I tried to kill it but it had ran under the dresser. So afraid to put anything anywhere other touch anything i was extremely uncomfortable. Also in the bathroom there looked to have been a previous water leak because you can see where the paint had been stretched from the water but all thru did to resolve that was drain the water from the pocket and they left the loose sagging paint as is. I went back to the front desk explaining look there was a bug in the sheets and I found a cockroach in there im uncomfortable staying in there, theu said we can move you rooms again. Heres a key to this room"

"Impressed about the cleanliness of the rooms, but the following was disappointing: 1. The "drawers" were screwed shut and did not open. According to front dest, was on purpose. 2. Window locking mechanism was flimsy and felt unsafe for first floor. Definitely needs update. 3. Paper thin walls - heard all the neighbors until 4am and had to turn on television with a higher volume just to drown out the sounds from little ears. terrible night's sleep! People come to a hotel during travel for rest. The fact that the staff knows that these rooms are for "partying on the weekends" (front desk admitted) and are ok with it tells me that they don't care about the reputation that brings with them. I don't care how "affordable" this appeared to be, I would have paid more for a better night's rest. I will not make that mistake again! "

"Awesome breakfast and restaurant, beautiful courtyard, open concept comfortable hotel for business trips and meetings. Very close proximity to UL Northbrook location."

"They apparently started remodeling this hotel but only did it halfway. The sink and floor of the bathroom were nice, but the shower was one of the worst I have seen - worn and nasty looking, and there was a place on the shower wall where the shampoo and conditioner had been ripped off and it had not been repaired. I would have avoided stepping foot in the shower if I could have. The carpet in the room had what I assume were permanent stains. Breakfast was pretty basic, not much to it. When I spoke to the manager about the condition of the shower he basically said it was out of his control and that is why the price is cheap. "

"Clean place to stay with friendly staff. "