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スーパー 8 バイ ウィンダム ノーマル ブルーミントンの口コミ

2 out of 5
スーパー 8 バイ ウィンダム ノーマル ブルーミントン
2 Traders Circle, Normal, IL

口コミ

6.0
評価 10 - 427 件の口コミ中 60 件が非常に良い" "
評価 8 - 427 件の口コミ中 109 件が良い" "
評価 6 - 427 件の口コミ中 103 件が普通" "
評価 4 - 427 件の口コミ中 80 件が不満" "
評価 2 - 427 件の口コミ中 75 件が非常に不満" "

6.4/10

清潔度

7.0/10

スタッフとサービス

5.8/10

設備とサービス

5.8/10

施設のコンディションと設備

5.6/10

環境への配慮

口コミ

8/10 (良い)

SunMotoya、Japan Hyogo

良かった点 : 施設のコンディションと設備、客室の快適度
ブルーミントン,ILのI55道路に近く、学園コンベンションの新しい街。ホテル近くにスタバやレストラン
シカゴに100km余りのI55添いの「Normal,IL」、昔幌馬車が温かなカルフォルニア・ゴールドラッシュ時に通った「R66　Historical Road」も近くに走っている、便利で静かな文京住宅の新興都市。ホテル周辺はコンベンションサークルの一角にあり、多いな大学の敷地内の清閑なホテルのたたずまい。もう一度行って泊まってみたいホテルです。
2018 年 4 月に 1 泊滞在
Sonny Punjabiからの返信 (投稿日 : 2018 年 5 月 8 日)
Thanks for selecting Super 8 Normal !

2/10 (非常に不満)

Xavier

出張
気になった点 : スタッフとサービス、施設のコンディションと設備
Not a single lamp worked in the room along with all of the room’s electric wall outlets. Charged me $20 for an early check in which was right at about 30 minutes before check in time in spite of informing them that I had travelled 7 hours before arriving there and simply needed to rest. I wouldn’t recommend this place.
2024 年 5 月に 1 泊滞在

8/10 (良い)

Tracy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Hello Tracy,Thank you for staying at the Super 8 Normal. We appreciate your rating.We look forward to see you again.

8/10 (良い)

Anna、Martin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a good night sleep that’s all we were there for. No complaints. We did not have breakfast so we cannot review that. We went for a walk and found the constitutional trail nearby. Very nice trail to get some exercise after a long day of driving.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Hello AnnaThank you for your review.We are delighted to hear that you had a great stay with us and had nice walk on trail and found our hotel to be a great value. Your satisfaction is our utmost priority, and we look forward to welcoming you again in the future.

4/10 (不満)

Paul

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Tub was dirty. Stains on bedding. White powder on extremely old carpet. 1970s decor. Reserved two queen beds and received to full size.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for your feed back.We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However I am sorry we fell below your expectations regarding house keeping. We will address these concerns.Our property has only king size and Full size beds.We don't have queens . And you booked double beds from Expedia We take all reviews positive and negative very seriously and your feedback will help us to improve for our next guest or your next visit.

10/10 (非常に良い)

L

出張, カップルで旅行
良かった点 : スタッフとサービス
Not bad for the price. I was just passing through
2024 年 4 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you for staying at the Super 8 Normal. We appreciate your review! We look forward to see you again

8/10 (良い)

Brian

良かった点 : 清潔度、スタッフとサービス、設備とサービス
The hotel ac is every loud at night
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Hello Brian,Thank you for taking a moment to leave a review.The staff and I at Super 8 Normal IL appreciate your 4/5 score following your stay. I apologized for the inconvenience caused by loud AC. we will take a look into that. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.

4/10 (不満)

Linds

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was run down. Breakfast was only a grab and go granola bars and juice.
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

8/10 (良い)

Richard

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff's attention and kindness. Quotidien cleaning needed.
2024 年 2 月に 7 泊滞在
SPからの返信 (投稿日 : 2024 年 3 月 11 日)
Thank you for staying at the Super 8 Normal. We appreciate your review! We look forward to see you again

4/10 (不満)

Thomas K.

カップルで旅行
気になった点 : 設備とサービス
On 2nd floor hallway smelled of smoke. Annoying for a non smoking hotel. Room fan was very good, so smoke smell in room was dissipated. The kicker was the "breakfast" which was a granola bar, can of juice and an apple (good one) all put into a plastic bag. We had a real breakfast at the nearby McDonald's after checking out. King size bed was very comfortable, coffee maker in room worked and the plumbing was good. We had a good night's sleep, so all was not lost. They definitely shouldn't advertise the "free breakfast".
2024 年 2 月に 1 泊滞在
SPからの返信 (投稿日 : 2024 年 3 月 11 日)
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

4/10 (不満)

PETER

気になった点 : 施設のコンディションと設備
The place needs a good cleaning!
2024 年 2 月に 1 泊滞在
SPからの返信 (投稿日 : 2024 年 3 月 11 日)
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

10/10 (非常に良い)

joseph

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
SPからの返信 (投稿日 : 2024 年 1 月 15 日)
Thank you for staying at the Super 8 Normal. We appreciate your review! We look forward to see you again

2/10 (非常に不満)

ken

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There was a cockroach in the bathroom. Also, an electrical out was not covered and the tub was not clean. I will never stay in this hotel again!
2023 年 11 月に 1 泊滞在
SPからの返信 (投稿日 : 2024 年 1 月 15 日)
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

8/10 (良い)

Cindy

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was well.lite up
2023 年 11 月に 1 泊滞在
spからの返信 (投稿日 : 2023 年 11 月 13 日)
Thank you for staying at the Super 8 Normal. We appreciate your review! We look forward to see you again

4/10 (不満)

jerry

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
spからの返信 (投稿日 : 2023 年 11 月 13 日)
Thank you for staying at the Super 8 Normal. We appreciate your review! We look forward to see you again

6/10 (普通)

Richard

気になった点 : スタッフとサービス、施設のコンディションと設備
It said breakfast included, but there was nothing.
2023 年 11 月に 1 泊滞在
spからの返信 (投稿日 : 2023 年 11 月 13 日)
Hello Richard,Thank you for your feedback regarding your recent stay. We apologize for the breakfast information was not deliver to you at front desk while checking in. We do have GRAB N Go breakfast on front desk. We apologize for the inconvenience .

2/10 (非常に不満)

Declan

2023 年 11 月に 1 泊滞在
SPからの返信 (投稿日 : 2023 年 11 月 29 日)
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

6/10 (普通)

Janet

出張
It’s a good enough place just to rest your head
The young lady at the front desk was very kind and sweet. The hotel needs a little updating it’s not dirty but it just needs freshened up a bit. They do not offer free breakfast nor do they sit anything out either. I did not try to find any vending machines so I’m not sure if they have them on the property or not. The hallways smelled of marijuana very badly, The rooms were nice except the beds were on rollers so I had to push mine up against the wall so it wouldn’t roll. There was no carpet so the floor was dirty. We were only staying overnight so it was a good enough place to just rest our heads. If I was staying longer I would if been upset.
2023 年 10 月に 1 泊滞在
spからの返信 (投稿日 : 2023 年 11 月 1 日)
Thank you so much for your nice comments for front desk and for taking time to provide us with your feedback. we do have grab and go breakfast on front desk.We apologize for the inconvenience you had during your stay for breakfast,beds and hallway smell.We will address these concerns.Thank you again for staying with us.

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、客室の快適度
2023 年 10 月に 2 泊滞在
spからの返信 (投稿日 : 2023 年 11 月 13 日)
Thank you for taking a moment to leave a review, The staff and I at Super 8 Normal IL appreciate your 8/10 score following your stay. we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve.Thank you again for sharing your experience.

4/10 (不満)

Paula

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Disappointed in THIS specific Motel 8 There was a situation with my ID that was handled but it was like pulling teeth to do so. While I appreciated the fix the rest of our experience was not great. The first employee interaction was not good. The 2nd seemed like he was afraid of people. The 3rd (at checkout) was not very talkative but was fine otherwise. Along all baseboards in the room was dirty. The carpets had a moist feel but were dry. I don’t know how else to explain it. The whole room smelled kinda mildewed. There was a moldy spot on ceiling of the shower. Thankfully we did not need the shower. It’s fine if you need a place to stay. Just barely clean enough. Outdated but that’s fine. It’s the mildew that’s off putting. Disappointed in THIS specific Motel 8
2023 年 10 月に 1 泊滞在
spからの返信 (投稿日 : 2023 年 11 月 1 日)
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

2/10 (非常に不満)

Zinda

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was filthy. Bed Spread had some obvious stains that it is just unbelievable they would put it on the bed. Asked for it to be replaced and it was with another spread that had cigarette burns. I am not kidding completely burned through the spread.
2023 年 10 月に 2 泊滞在
spからの返信 (投稿日 : 2023 年 11 月 13 日)
Thank you for taking time to provide us with your feedback. I sincerely apologize for the issues with your bedspread.We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

4/10 (不満)

Scott

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Not too happy
For the price this hotel was not worth it. Bed was very uncomfortable. The bathtub/shower was not clean.
2023 年 10 月に 1 泊滞在
spからの返信 (投稿日 : 2023 年 11 月 1 日)
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

2/10 (非常に不満)

Melinda

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Terrible
Room reeked of smoke. Tub had a spider crawling in it. A glob of black hair on the wall. No USB plug ins. Beds were very u comfortable and the whole place was just not a nice experience.
2023 年 10 月に 1 泊滞在
spからの返信 (投稿日 : 2023 年 11 月 1 日)
Thank you for your feed back.We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However I am sorry we fell below your expectations regarding house keeping. We will address these concerns. We take all reviews positive and negative very seriously and your feedback will help us to improve for our next guest or your next visit.

4/10 (不満)

Tara

気になった点 : 施設のコンディションと設備
Smelled like cigarette smoke and dingy. Toilet didn’t work. No breakfast.
2023 年 9 月に 1 泊滞在
SPからの返信 (投稿日 : 2023 年 9 月 28 日)
Thank you for your feed back.We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However I am sorry we fell below your expectations. We will address these concerns. We take all reviews positive and negative very seriously and your feedback will help us to improve for our next guest or your next visit.

2/10 (非常に不満)

Dorland

2023 年 9 月に 1 泊滞在
spからの返信 (投稿日 : 2023 年 11 月 1 日)
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

4/10 (不満)

Levi

Fixtures shower and for having no smoking in room you could smell it throughout the hallways!!!
2023 年 9 月に 1 泊滞在
SPからの返信 (投稿日 : 2023 年 9 月 21 日)
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

8/10 (良い)

Harvey

カップルで旅行
気になった点 : スタッフとサービス
When checking in, I asked how to get to Denny's as their sign was at entrance to motel. He told me to "Google" it. Surely he could direct me to a diner 500 feet away.
2023 年 9 月に 1 泊滞在
SPからの返信 (投稿日 : 2023 年 9 月 21 日)
Thank you for taking time to provide us with your feedback. We apologize for the front desk response.We will give more training to the staff and hope to see you again.

2/10 (非常に不満)

宿泊されたお客様

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Unclean
Moldy carpet, wierd smell, and roaches
2023 年 9 月に 1 泊滞在
SPからの返信 (投稿日 : 2023 年 9 月 21 日)
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

4/10 (不満)

Anthony

出張
気になった点 : 施設のコンディションと設備、客室の快適度
It was bugs crawling on me and my kids
2023 年 9 月に 1 泊滞在
SPからの返信 (投稿日 : 2023 年 9 月 21 日)
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. We will check the room with our pest control..

2/10 (非常に不満)

Bobby

カップルで旅行
気になった点 : 設備とサービス
Breakfast consisted of canned juice and a granola bar. Carpets in rooms are sticky. There were cigarette holes in the bedding. Very thin rough towels. Halls smelled like cigarette smoke.
2023 年 9 月に 1 泊滞在
SPからの返信 (投稿日 : 2023 年 9 月 21 日)
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

2/10 (非常に不満)

Liubovi

2023 年 8 月に 1 泊滞在
SPからの返信 (投稿日 : 2023 年 9 月 21 日)
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

6/10 (普通)

G.Árni

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2023 年 8 月に 1 泊滞在
SPからの返信 (投稿日 : 2023 年 9 月 21 日)
Thank you for staying at the Super 8 Normal. We appreciate your review! We look forward to see you again

6/10 (普通)

CRAIG

2023 年 8 月に 1 泊滞在
SPからの返信 (投稿日 : 2023 年 9 月 21 日)
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

4/10 (不満)

john

出張
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Sketchy neighborhood, lobby and halls had strong smell of pot. Hallways dirty. Carpet in room dirty.
2023 年 8 月に 1 泊滞在
SPからの返信 (投稿日 : 2023 年 8 月 18 日)
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

2/10 (非常に不満)

Judith

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 7 月に 1 泊滞在
SPからの返信 (投稿日 : 2023 年 8 月 18 日)
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

8/10 (良い)

Cayetano

良かった点 : 清潔度
Nice room! Kind manager.. Thank you!
2023 年 7 月に 1 泊滞在
SPからの返信 (投稿日 : 2023 年 8 月 18 日)
Thank you for staying at the Super 8 Normal. We appreciate your review! We look forward to see you again

10/10 (非常に良い)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Front desk personal was excellent. The hotel could use a few fixes, broken security chain on the door, room 104. Advertisex frer breakfast, only a bar anf juice available. Coffee in the room good. Dirt on the floor by the adorning room. Bed was comfortable, and for the price it was good.
2023 年 7 月に 1 泊滞在
SPからの返信 (投稿日 : 2023 年 8 月 18 日)
Thank you for staying at the Super 8 Normal. We appreciate your review! n

4/10 (不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Smoke smell heavy in hallway. Gross
2023 年 7 月に 1 泊滞在
SPからの返信 (投稿日 : 2023 年 8 月 18 日)
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

4/10 (不満)

Paulo

カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
While the staff was great, the hotel was subpar with a strong smell and dilapidated conditions. Breakfast was also a joke: a can of juice and a granola bar.
2023 年 6 月に 1 泊滞在
SPからの返信 (投稿日 : 2023 年 8 月 18 日)
Thank you for staying at the Super 8 Normal. We appreciate your review.

6/10 (普通)

宿泊されたお客様

グループ旅行
良かった点 : スタッフとサービス
Super 8
The hotel smelled of cigarettes, our toliet did not flush, you had two stand there and hood it for a long time if not flush it twice! There was stains in the bathtub! Also trash left from the person before us!
2023 年 6 月に 3 泊滞在
SPからの返信 (投稿日 : 2023 年 8 月 18 日)
Thank you for your feed back.We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However I am sorry we fell below your expectations regarding house keeping.. We will address these concerns. We take all reviews positive and negative very seriously and your feedback will help us to improve for our next guest or your next visit.

8/10 (良い)

thomas

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
some dicy characters hanging around.. on the cheap end but not cheap price.. just lock the door and stay inside
2023 年 6 月に 1 泊滞在

6/10 (普通)

sandra

家族旅行
気になった点 : 施設のコンディションと設備
Breakfast was a can of juice & granola bars. Boo
2023 年 6 月に 1 泊滞在

6/10 (普通)

John

Bed nice very outdated and not real clean
2023 年 5 月に 1 泊滞在

4/10 (不満)

Bernard

気になった点 : 清潔度、施設のコンディションと設備
Facility is very dated, dark & dingy. Needs major updating! Location is close to road & somewhat noisy. No breakfast - just juice boxes & breakfast bars.
2023 年 5 月に 2 泊滞在

4/10 (不満)

Dakota

ペット同伴の旅行, カップルで旅行
気になった点 : 清潔度、スタッフとサービス
Staff was not professional at all
2023 年 5 月に 1 泊滞在

4/10 (不満)

Juliana

家族旅行
気になった点 : スタッフとサービス、設備とサービス
No continental breakfast!
2023 年 5 月に 1 泊滞在
SPからの返信 (投稿日 : 2023 年 5 月 15 日)
Thank you for taking time to provide us with your feedback. We do have grab and go breakfast instead of continental breakfast at front desk.We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

8/10 (良い)

MUSTAPHA

2023 年 5 月に 1 泊滞在
SPからの返信 (投稿日 : 2023 年 5 月 15 日)
Thank you for staying at the Super 8 Normal. We appreciate your review! We look forward to see you again

2/10 (非常に不満)

Nikki

Despite having confirmed my reservation earlier in the afternoon, when I arrived for check-in, I was advised they did not have a reservation/room for me
2023 年 5 月に 1 泊滞在
SPからの返信 (投稿日 : 2023 年 5 月 15 日)
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

4/10 (不満)

Diane

グループ旅行
気になった点 : 施設のコンディションと設備
Very dirty around the facility and the room. Would not stay there again.
2023 年 5 月に 1 泊滞在
SPからの返信 (投稿日 : 2023 年 5 月 15 日)
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

2/10 (非常に不満)

Troy

ペット同伴の旅行, 出張, カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The floor was so slippery like it was coated with bacon grease. Rooms old and outdated. I will never stay atan 8 again, nasty. I felt like I needed a shower after I took a shower.
2023 年 5 月に 1 泊滞在
SPからの返信 (投稿日 : 2023 年 5 月 15 日)
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.