The parking was terrible, in a cliff very scary to park but the room with the magnificent view made it a great experience, no doubt we would be back.
Catalina
2024 年 7 月に 1 泊滞在
4/10 (不満)
Jamie
グループ旅行
2024 年 7 月 26 日
良かった点 : スタッフとサービス
気になった点 : 清潔度
I reserved a room with a jetted tub and paid extra for just that. When I arrived at the property they took me to my room which did not have a jetted tub or any tub for that matter, only a shower. I showed them my receipt and the screenshot where it showed a jetted tub for the deluxe room which is what I reserved. The woman said she would ask the manager. She came back in a few minutes and said that if I wanted the jetted tub I would have to pay 100 dollars more. Also, the shower had huge clumps of hair and rocks in it so I know it had not been clean. The shades that came down over the windows were also covered in smashed mosquito guts. Ughhh! The staff were very nice however and the location was beautiful.