サンラグーンリゾートの口コミ

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サンラグーンリゾートの口コミ

サンラグーンリゾート

1 Quamby Place, Noosa Heads, QLD

8.6

非常に良い

8.2/10

清潔度

8.8/10

スタッフとサービス

8.6/10

設備とサービス

8.2/10

施設のコンディションと設備

10/10 (非常に良い)

Peter

2024 年 1 月 21 日

2023 年 9 月に 6 泊滞在

8/10 (良い)

Daniel

家族旅行

2022 年 4 月 18 日

良かった点 : 清潔度、客室の快適度

2022 年 4 月に 4 泊滞在

10/10 (非常に良い)

Philip

カップルで旅行

2022 年 2 月 20 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

Lovely light filled property, good air con, great condition, good quality modern finishes

2022 年 2 月に 2 泊滞在

Kerrieからの返信 (投稿日 : 2022 年 2 月 24 日)

Hi Phillip Thank you for your Review and Feedback We look forward to welcoming you back to the Resort the next time you visit Noosa. Sun Lagoon Resort Team

10/10 (非常に良い)

Kristen

家族旅行

2021 年 2 月 18 日

良かった点 : 清潔度、客室の快適度

2021 年 2 月に 2 泊滞在

Kerrieからの返信 (投稿日 : 2021 年 2 月 18 日)

Thanks Kirsten for your review of the Resort. We are really happy to hear you had a fantastic stay. Look forward to seeing you the next time you visit Noosa. Sun Lagoon Resort Management Team

6/10 (普通)

宿泊されたお客様

小さなお子様連れの家族旅行

2019 年 11 月 26 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス

We love the sun lagoon block and have stayed 3 times now. This particular unit is a little tired now. The carpet feels dirty and the place just a little under the weather. But a good position and the unit size suits us with two kids.

2019 年 11 月に 2 泊滞在

Kerrieからの返信 (投稿日 : 2019 年 11 月 30 日)

Thank you for your feedback Unfortunately as you have made your comments/review anonymous we are unable to comment or make any improvements. Thanks Resort Managers

10/10 (非常に良い)

宿泊されたお客様

出張, グループ旅行

2019 年 5 月 19 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Huge apartment overlooking the water. Everything is so clean and the location is brilliant.

2019 年 5 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

2019 年 5 月 7 日

良かった点 : 清潔度、施設のコンディションと設備

気になった点 : 設備とサービス

2019 年 5 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行

2019 年 4 月 23 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Great views and nice balcony areas with outside seating. Good pool and spa area, also enjoyed the sauna. OK kitchen but the saucepans & fry pans were of poor quality. Great restaurants right across the street. Only a 15 minute walk to the main beach and this meant not having to find a park. Good value compared to the more central accommodation choices.

2019 年 4 月に 3 泊滞在

Mark & Kerrie Streetからの返信 (投稿日 : 2019 年 5 月 1 日)

Thank you for your feedback. We look forward to welcoming you back next time you visit Noosa.

10/10 (非常に良い)

宿泊されたお客様

小さなお子様連れの家族旅行

2019 年 4 月 20 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

Very spacious. Modern. Walking distance to fantastic restaurants and convenience stores

2019 年 4 月に 3 泊滞在

Mark & Kerrie Streetからの返信 (投稿日 : 2019 年 5 月 1 日)

Thank you for your feedback. We look forward to welcoming you back next time you visit Noosa.

8/10 (良い)

宿泊されたお客様

2019 年 4 月 17 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

2019 年 4 月に 2 泊滞在

Mark & Kerrie Streetからの返信 (投稿日 : 2019 年 5 月 1 日)

Thank you for your feedback. We look forward to welcoming you back next time you visit Noosa.

8/10 (良い)

Ruth

2018 年 10 月 10 日

良かった点 : 清潔度、スタッフとサービス

Great location for walking to Noosa and Noosaville

We really enjoyed our 2 night stay over the long weekend at Sun Lagoon Resort, it was a lovely location and the apartment was clean and spacious with a great canal view. We found the bed rather hard and a few things needed attention, the kitchen glass cabinet shelf was bowed and the coffee table leg broken when we moved in but the managers dealt with that efficiently and it didn't interrupt our holiday.

2018 年 9 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2018 年 8 月 14 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Great communication from first contact. Beautiful, spacious and clean rooms. Lovely view (we were in 3 bedroom with water view). Nice little touches that made it feel homely. Competitive pricing and really close to everything.

2018 年 8 月に 2 泊滞在

10/10 (非常に良い)

Katie、Brisbane City

2018 年 5 月 20 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Fantastic property, very accommodating manager!

This property was a massive 3 bedroom apartment, fully equipped with kitchen gear and everything we needed for a comfortable stay including washing machine detergent. Well positioned close to Hastings Street. Shops and restaurants just metres away. The manager was lovely - very accommodating and make our late night check in super easy. We'll definitely stay again.

2018 年 5 月に 2 泊滞在

Mark & Kerrie Streetからの返信 (投稿日 : 2018 年 6 月 5 日)

Thanks Katie for your review and feedback. We are very happy to hear you had a great stay. We look forward to welcoming you to the resort again in the future.

4/10 (不満)

Janelle、Brisbane

2017 年 11 月 18 日

良かった点 : スタッフとサービス

気になった点 : 施設のコンディションと設備、客室の快適度

Old dated and noisy and false.

I resent false advertising which is how I feel about Sun Lagoon. I'd give this place a 2.5? Our big draw card was FREE INTERNET. They only give you 300mb free which isn't even enough to watch a movie and the TV is small and so old you there is no port for cable. The Dishwasher, Washing Machine, Dryer are ready to be put to pasture. The ancient toilet leaks and has a leak stain in the bowl. There was hair and fluff under hand basin. A panel was falling off in the second bathroom wall. The neighbours can look down into the second bedrooms and shower. We had a bad experience from several of the neighbours due to noise from A. kids crying and screaming and B. the people above us partying late. Do not expect a sound proof or a quiet apartment. The lagoon was nice but when you sit outside looking at it you are about 20 meters from a main road and the heavy traffic noise completely negates any positive experience there. The walk to Hastings Street is a good 15 minutes if you like walking beside a main road. If you wish to drive and enjoy expensive shopping, then good luck getting a car park . The National park walk to Hells Gates is fantastic and for us is the saving grace. Adult kids did not like their beds but the beds in main room are OK - average, but no where to put your bags and the cupboard smells (Age and dust smell) The bedroom door and ensuite door back onto each other... extremely awkward. Every wall, skirting board etc is chipped. There is no aircon in bedrooms.

2017 年 11 月に 2 泊滞在

10/10 (非常に良い)

Guy

2017 年 11 月 13 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Great family place.

Good place to stay for families. Everything very clean and open. Kids loved it. Furniture was a little dated, but all very clean. 15 minute walk to Hastings Street is just a little too far for young kids.

2017 年 11 月に 5 泊滞在

10/10 (非常に良い)

Pam W、UK

2017 年 10 月 21 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Great stay

We had a lovely couple of days stop over at this resort. Excellent accommodation and amenities. Noose is beautiful, very relaxing and picturesque.

2017 年 10 月に 2 泊滞在

Kerrieからの返信 (投稿日 : 2017 年 11 月 14 日)

Thanks Pam for your feedback. We hope to see you back again sometime.

4/10 (不満)

Tegan、Brisbane

2017 年 9 月 10 日

気になった点 : 施設のコンディションと設備

Not toddler friendly

There were no lifts - only stairs - and then another 2 sets of internal stairs inside the apartment which was not ideal for a 20 month old toddler who loves to climb. The kids room had a broken & sharp light bulb, the light bulbs had also blown in 2 other places throughout the apartment. The sharps draw in the kitchen was within toddler reach. Toilet door didn't lock and the air conditioning remote control battery was flat. There's also a $75 fee if you don't take your own rubbish out clean all the dishes. The only bin in the place didn't have a lid and there weren't any tissues in sight. The apartment itself was a little 'tired' looking but okay - but nothing in comparison to our friends apartment nearby which was fully renovated for a very similar price. Safe to say it wasn't a relaxing time with kids, and we won't be back.

2017 年 9 月に 2 泊滞在

Mark & Kerrie Streetからの返信 (投稿日 : 2017 年 9 月 19 日)

Hi Tegan Sorry to hear you didn't enjoy your stay which resulted in a your bad review (much to our disappointment) Just a few notes on your comments: ** The description of the resort states there are no lifts & that we are a walk up & that all apartments are either split / tri level. We have though in the past provided safety rails for family's with small children who have noted this. ** We do a check of the apartment before any guest arrives but that is not to say, on occasion, things get missed. We are though contactable from your apartment or in reception to let us know of any maintenance items required. This then allows us a chance to rectify this. Unfortunately sometimes it isn't until you stay in the apartment that things get noticed. ** AC Remote battery - We wish you had have contacted reception as we could again have had a chance to rectified this straight away. On inspection of the unit after you left, we noticed that for some reason the power cord was not plugged into the wall? The remote was working fine. ** Your booking was for a 3 Bedroom Standard Apartment which we advertise for those who are budget conscience. These apartments have not been recently renovated, but they are clean and comfortable and provide waterfront accommodation at an affordable price. We do have 3 Bedroom Deluxe apartments, for a little extra, that may have suited you better. ** Yes our kitchens are fully equipped of which we receive alot of compliments on, as they provide for alot of things you would find at home. ** The toilet door does not have a lock for safety reasons, but not something we have been requested to do in the past, especially as it is a separate toilet to the bathroom. We hope this clarifies a few things for you & for any future guest reading your review. Kind Regards

8/10 (良い)

Maria、Hawks Nest

2017 年 8 月 31 日

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度

Very nice place to stay

Very happy staff on check in. Beautiful apartment being spacious and with comfortable beds. Great facilities. A little more detail should be spent on cleaning. Overall I have no hesitation on recommending this apartment.

2017 年 8 月に 2 泊滞在

Kerrieからの返信 (投稿日 : 2017 年 9 月 2 日)

Thanks Maria Appreciate your feedback.

10/10 (非常に良い)

Alison、Brisbane

2017 年 8 月 21 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Convenient location, easy walk to hastings

Older unit block, good size rooms, clean and comfy

2017 年 8 月に 3 泊滞在

Kerrieからの返信 (投稿日 : 2017 年 8 月 30 日)

Hi Alison Thank you for your positive review of our resort. We love making it your home away from home. Look forward to seeing you all again sometime in the future.

8/10 (良い)

Gerald

2017 年 8 月 5 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Great spot

Great location, with a couple of great restaurants across the road. Apart clean & spacious but had some issue with hot water running out after one shower.

2017 年 7 月に 2 泊滞在

Joからの返信 (投稿日 : 2017 年 8 月 30 日)

Hi Gerald Thanks for your positive feedback of our resort. We do appreciate this. With the showers, yes, apartment living and space for large hot water systems is really not viable unfortunately, but, as they are a smaller system they only take about 10mins to heat back up again :) Hope to see you all back again some time in the future. Kerrie

8/10 (良い)

Geoff、Melbourne

2017 年 1 月 29 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

Good place and good location

7 days stay very relaxing and close enough to walk to Hastings st and beach without staying right in the business of this. Manager Kerrie very helpful on suggesting what to see & do and places to shop & eat. Would stay again.

8/10 (良い)

宿泊されたお客様

2016 年 12 月 1 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

10/10 (非常に良い)

宿泊されたお客様

2016 年 9 月 13 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

宿泊されたお客様

2016 年 3 月 14 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

lots of space

we had a great time, close to everything, heaps of space, friendly staff

10/10 (非常に良い)

宿泊されたお客様

2016 年 1 月 18 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

nice accommodation close to all facilities

the staff were fantastic and very accommodating with our requests.

Joからの返信 (投稿日 : 2016 年 2 月 13 日)

Thanks for the feedback. We have some beautiful guests come to stay and you must have been one of them

10/10 (非常に良い)

claire

2015 年 11 月 27 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Brilliant place to stay and great location

Just had a 2 night stay at the Sun Lagoon. Had a massive 3 bedroom recently refurbished apartment, very spacious 3 balconies over 3 split levels. Only 15 minutes walk to Hastings Street and the ferry service a 2 minutes walk away. Very impressed and will recommend to anyone wanting to stay here.

Joからの返信 (投稿日 : 2016 年 2 月 13 日)

Thanks Claire glad you enjoyed your say with us.

8/10 (良い)

Andy、Carnegie

2015 年 11 月 25 日

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度

While the accommodation staff were excellent, the premises had no lift, making access with babies, luggage, etc, difficult. There was also an issue when one night a major storm came through, and we had a significant amount of water come through the roof. the staff were very helpful in accommodating us for repairs, and while not expected, compensating us.

Many thanks for the feedback

8/10 (良い)

宿泊されたお客様

2015 年 11 月 23 日

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度

Great, spacious family accommodation

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Joからの返信 (投稿日 : 2016 年 2 月 13 日)

People love our pool and spa overlooking the lagoon.

8/10 (良い)

宿泊されたお客様

2015 年 11 月 14 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

Lots of space but views could be better

We stayed the the three bedroom apt. Main bedroom was a good size but views werent good as it faced the road. We asked for a nice view but it wasnt passed on. The view from the second bedroom was better. They need to put flyscreens in the second bathroom. Overall was good

Joからの返信 (投稿日 : 2016 年 2 月 13 日)

Thanks for your feedback. Sorry you didn't get your preferred view. Next time ring direct and we will try and accommodate you.

8/10 (良い)

宿泊されたお客様

2015 年 10 月 13 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Spacious apartment, fully equipped

Great views over the lagoon from our apartment. Absolutely friendly, lovely staff.

Joからの返信 (投稿日 : 2016 年 2 月 13 日)

Glad you enjoyed your stay with us.

10/10 (非常に良い)

janelle、melbourne

2015 年 9 月 8 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

awesome

great apartment , number 12 had the most comfortable queen size bed ever , we booked an extra night just because the bed was so awesome . spotlessly clean , 10 minutes walk to Hastings street will stay there again soon . Joanne was so lovely on reception friendly and welcoming

Dear Janelle, Thanks for your positive feedback. Everone loves the bed in Apartment 12

8/10 (良い)

宿泊されたお客様

2015 年 9 月 7 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Good comfort at a reasonable price

The room, facilities and service were excellent. The lagoon location was nice and private yet not far from the city centre.

Joからの返信 (投稿日 : 2016 年 2 月 13 日)

Thanks for the feedback. People are surprised how large the apartments are

10/10 (非常に良い)

gary、brisbane

2015 年 9 月 6 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

good locatio

the appartment was great had a gate at the bottom of the garden which led onto a small private beach with a jetty where we could fish or small children could play and swim

Joからの返信 (投稿日 : 2016 年 2 月 13 日)

Thanks for your feedback. We always appreciate it.

6/10 (普通)

宿泊されたお客様

2015 年 5 月 27 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

気になった点 : 施設のコンディションと設備

Wotif booking error

Well wotif website booked 2 apartments instead of a 2 room apartment In the apartment we stayed the batteries in the air con remotes were flat and the microwave didnt work at all. Not serious just a little annoying a simple check by the manager would have prevented this. I just think i paid too much money to be disappointed oh and the wifi was soo slow and low bandwidth.

Joからの返信 (投稿日 : 2016 年 2 月 13 日)

I'm sorry you did not enjoy your stay with us. If you had advised of the microwave not working we would have put in another one. Sorry about the wifi noosa is bad

8/10 (良い)

Michael、Australia - QLD - Brisbane

2015 年 1 月 28 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Facilities: Nice ; Value: Economical; Service: Good, Courteous; Cleanliness: Pleasant;

6/10 (普通)

Rebecca、Australia - QLD - Brisbane

2014 年 11 月 5 日

良かった点 : 施設のコンディションと設備

気になった点 : 清潔度

Value: Could be better; Service: Polite, Disorganized ; Cleanliness: Filthy, Grubby, No pest control; Blankets from 1980's? 1/2 renovated apartment, whole place was dirty including kitchen items!

10/10 (非常に良い)

Jaco、Australia - QLD - Regional QLD

2014 年 7 月 9 日

良かった点 : 清潔度、スタッフとサービス

Facilities: Everyday; Value: Average price, Compare well with other ; Service: Phenomenal, The Best!; Cleanliness: Immaculate; Lovely thick curtains keep noise from street out as well as outside lights. Nice to have undercover secure parking.

8/10 (良い)

Sarah、New Zealand

2014 年 7 月 6 日

良かった点 : スタッフとサービス

気になった点 : 清潔度

Facilities: Basic; Value: Bargain; Service: Courteous; Cleanliness: Lacking;

10/10 (非常に良い)

Garry、Australia - NSW - Regional NSW

2014 年 6 月 29 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Facilities: Good; Value: Affordable; Service: Flawless, Go the extra mile, Outstanding; Cleanliness: Spotless;

10/10 (非常に良い)

samantha、Australia - QLD - Brisbane

2014 年 6 月 15 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Facilities: Outstanding; Value: Amazing; Service: Outstanding; Cleanliness: Spotless; the staff very friendly and the place was fantastic

10/10 (非常に良い)

Jesse-lee、Australia - QLD - Gold Coast

2014 年 5 月 28 日

良かった点 : 清潔度、施設のコンディションと設備

Facilities: Nice ; Value: Great deal; Service: Polite; Cleanliness: Spotless; Very cheap and quite nice rooms, and a quite area

6/10 (普通)

Ryan、Australia

2014 年 4 月 23 日

良かった点 : スタッフとサービス

気になった点 : 清潔度、施設のコンディションと設備

Facilities: Tired, Nothing special, Old; Service: Friendly; Cleanliness: Filthy, Grubby;

10/10 (非常に良い)

Sarah、Australia - QLD - Brisbane

2014 年 4 月 23 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Facilities: Home away from home; Value: Fantastic; Service: Remarkable; Cleanliness: Beautiful;

8/10 (良い)

robyn、Australia - QLD - Gold Coast

2013 年 11 月 26 日

良かった点 : 施設のコンディションと設備

Facilities: Good, Above average, perfect for families; Value: Acceptable price; Cleanliness: room wee bit dirty; love your work warren...happy to recommend resort and return again.all the advantages of paradise but away from the chaos. perfect!!!!!

10/10 (非常に良い)

Trevor、Australia - TAS - Hobart

2013 年 11 月 4 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Service: Friendly;

10/10 (非常に良い)

Allison、New Zealand

2013 年 10 月 20 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Facilities: Just what we needed; Value: Great deal; Service: Good; Cleanliness: More than adequate; Hiring kayaks and heading out on the river from the front of the property is great, lots of green space nearby including a small playground

10/10 (非常に良い)

Sarah、Australia - QLD - Regional QLD

2013 年 3 月 5 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Facilities: Good, Nice ; Value: Affordable, Economical; Service: Go the extra mile, Friendly; Cleanliness: Pleasant; Apartment was really big - plenty of room!

6/10 (普通)

kevin、Australia - QLD - Gold Coast

2012 年 11 月 19 日

良かった点 : 施設のコンディションと設備

気になった点 : 清潔度

Facilities: Nice ; Value: Over-priced, for no24; Service: Polite; Cleanliness: Grubby, old fixtures / furniture.;

10/10 (非常に良い)

Kevin、New Zealand

2012 年 11 月 16 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Facilities: Good; Value: Affordable; Service: Go the extra mile; Cleanliness: Beautiful;

10/10 (非常に良い)

Gareth、Australia - QLD - Gold Coast

2012 年 10 月 24 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Value: Bargain; Service: Outstanding; Cleanliness: Lovely;

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