ファミリー コンドミニアム 2 ベッドルーム オーシャンビュー コーナー | バルコニー

ブルー レジデンシーズの口コミ

4 out of 5
ブルー レジデンシーズ
J.E. Irausquin Boulevard 266, Noord

口コミ

8.8

非常に良い

評価 10 - 592 件の口コミ中 344 件が非常に良い" "
評価 8 - 592 件の口コミ中 166 件が良い" "
評価 6 - 592 件の口コミ中 43 件が普通" "
評価 4 - 592 件の口コミ中 20 件が不満" "
評価 2 - 592 件の口コミ中 19 件が非常に不満" "

9.0/10

清潔度

8.8/10

スタッフとサービス

8.2/10

設備とサービス

9.2/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

Tesfaye

良かった点 : 清潔度、施設のコンディションと設備
Excellent location to access best beaches
2024 年 5 月に 4 泊滞在

4/10 (不満)

Anne Tianmiao

グループ旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The condo smelled damp and musty as soon as we entered. In addition, there was notable bloodstain on the comforter as well as yellow staining on the pillow. I had also asked for additional towels and was told that the point of the washer and dryer and the units was for us to wash our laundry ourselves. in addition, there was a large stain on the couch. They had also given us two small sets of shampoo and conditioner, and when I asked for more, they stated that I must buy it myself. For clarification, the condo that we rented was listed for six people. In addition, the elevators broke down on an almost daily basis during our seven days day. Going up and down six flights upstairs is aIn addition, the elevators broke down on an almost daily basis during our seven days day. Going up and down six flights upstairs is a really tough experience, especially when it’s feeling about 97° with the humidity. And especially with luggage or any grocery bags. Finally, they failed to mention that there is new construction of a building right next to our condo with construction starting as early as 630 to 7 AM almost every day of the week. Disappointed by the lack of Explanation/solution regarding any of our concerns. Front desk was not helpful with any of our request.
2024 年 5 月に 7 泊滞在

8/10 (良い)

Diana、Hauppauge

小さなお子様連れの家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Property was clean and walking distance to beach.
2024 年 2 月に 4 泊滞在

10/10 (非常に良い)

Milan

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Our condo has a full kitchen. This helped make our stay more affordable. It appears all the rooms are ocean views. They have three pools and none of them were crowded. It was like our own home away from home.
2024 年 5 月に 6 泊滞在

10/10 (非常に良い)

Kimberly、Frederick

良かった点 : 清潔度、施設のコンディションと設備
I loved this property. It was in a perfect location. The workers were out every morning cleaning the property.
2024 年 4 月に 6 泊滞在

8/10 (良い)

Kevin

小さなお子様連れの家族旅行
良かった点 : 設備とサービス
Stayed with 2 toddlers for spring break, and we had a wonderful time! The pools and hot tub were wonderful and perfect for our needs. The condo is spacious with fully stocked kitchen. We had breakfasts on the patio every morning and dined in twice so we could enjoy the sunset. There were 1 king bed plus 2 full size beds plus 2 bathrooms in our condo! We got a taste of what it feels like to “live” in Aruba instead of staying in a hotel room. We even did some light laundry and used dish washer. It’s perfect for families with small children. My only complaint would be the cleanliness. The place appeared to be clean overall, but then you would notice corners and places that weren’t as clean, especially the patio. We had to give it a good wipe down before use, so did the kitchen counter and sink. Other than that, we had a great time.
2024 年 4 月に 6 泊滞在

10/10 (非常に良い)

Spend

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very good place well maintained
2024 年 4 月に 8 泊滞在

10/10 (非常に良い)

Senthil

良かった点 : 清潔度
2024 年 4 月に 5 泊滞在

6/10 (普通)

Steven

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property was nice, our unit was nice and everything seemed to work, never used the washer and dryer. The pools were awesome and the views were incredible. Property management was not very good. Our first night there after checking in, we got locked out of our room due to a lower key lock on door handle not working. There is a upper keypad that works with a code given by the office. Office closes at 6 pm .We were not given a key for bottom lock. After calling security, we were unable to get into the room from 6:30 pm until 10:30 pm. We had to wait outside on staircase in wet bathing suits until a locksmith came to get us in. After talking to property manager the next day, she was apologetic and said no one called her about the situation. We were very stressed and didn't know if we were going to get into our room that night. Property manager said she would see about rate reduction for that night. We were contacted by email and told that we are getting a partial refund from expedia. I haven't seen anything yet but when checking out office personnel Eldrith didn’t even acknowledge the situation when we said something to her about it. She just ignored us. So I'm not holding my breathe on expecting much. The whole situation could have been handled better. Definitely should have been a master key to open the lock and security should never refuse to let us use a restroom since we had been locked out for hours. Probably pick elsewhere next time
2024 年 4 月に 5 泊滞在
Nicole Muxiからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Steven, We Thank You for your Review and the positive feedback on the property. We extend our sincere apology for the inconvenience you were subject to concerning the door lock issue and for the attitude less empathic by one of our Front Desk for your situation. We have taken the necessary steps to prevent these issues from happening again with another guest in the future. Warm Regards. BlueAruba Rental Management

10/10 (非常に良い)

yoomtov

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I like it a lot. everything was perfect for my relaxed weather, people were very nice and helpful. Thank you.
2024 年 4 月に 7 泊滞在

8/10 (良い)

Sandy

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I like the beachfront view of the property. Convenient and friendly staffs
2024 年 4 月に 7 泊滞在

10/10 (非常に良い)

Nalliely

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 4 泊滞在

10/10 (非常に良い)

Mahdi

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I'm afraid to leave a great review because I don't want people to know how great this place really is. I want to keep it available for my next trip to Aruba!
2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

SERGIO、guatemala

2024 年 4 月に 3 泊滞在

6/10 (普通)

Kim、Rahway

家族旅行
The property was good but need some updating. Based on the price per night I was looking for 5 star quality. The king bed was on a board that was obvious since the board was much wider than the bed. The one restaurant onsite should have been closed down. It only offered a very small choice for breakfast and lunch and you could not go inside. Other guess were walking away just as I did. The first person I encountered when i checked in was Ursula and she was not too helpful with letting us know about the property, the restaurant location, excursions or surrounding options off-site.
2024 年 3 月に 4 泊滞在

8/10 (良い)

Linda、Willoughby Hills

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
It was just an okay stay. The suite we stayed in was in need of some small repairs. The grounds are well manicured and the pool/hot tub is in good condition. The lady at the reception area is somewhat rude and not very helpful.
2024 年 3 月に 7 泊滞在

10/10 (非常に良い)

Izet

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 3 泊滞在

8/10 (良い)

Deborah Lynn

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 7 泊滞在

10/10 (非常に良い)

Aaron

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The Blue Residences. We wanted a full kitchen. It was great because it’s between the 2 big beaches. It was quieter. The Noord high rise area was really fun and had the big hotel and resorts but the pools and beaches were packed. Our pools had people but we could always find chairs and the girls had plenty of space in the pools. Our rooms were clean and our view was amazing. We will be back!
2024 年 3 月に 7 泊滞在

10/10 (非常に良い)

Erica

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
These condo is perfectly located gorgeous and peaceful!
2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

Daliah

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 4 泊滞在

10/10 (非常に良い)

Carla

良かった点 : 清潔度、施設のコンディションと設備
2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

Joan

2024 年 2 月に 4 泊滞在

8/10 (良い)

Janet

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We would have liked to have had beach chairs to use for our days on the beach. The lounge chairs by the pool were hard to come by. The master bathroom sink drain was sluggish, but the sunset views, and the people we met were GREAT. We enjoyed walking to the Palm Beach area for the water fountain show at the shopping center, and for our meals. We averaged close to 12,000 steps per day of walking, even though we had a rental car also.
2024 年 2 月に 7 泊滞在

8/10 (良い)

Sandy、Nevada

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We had some confusion on moving to a different property …otherwise all good!
2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

Antonio

良かった点 : 清潔度、施設のコンディションと設備
2024 年 2 月に 9 泊滞在

8/10 (良い)

Joanne

良かった点 : 清潔度、施設のコンディションと設備
Great location.
2024 年 2 月に 10 泊滞在

10/10 (非常に良い)

Lois

グループ旅行
2024 年 2 月に 6 泊滞在

10/10 (非常に良い)

Karen

家族旅行, グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Staff was very helpful. Ursula went out of her way to get me something I couldn’t find myself.
2024 年 1 月に 7 泊滞在

8/10 (良い)

Raghubar

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Property location was excellent and well maintained. Nice ocean view.
2024 年 1 月に 3 泊滞在

10/10 (非常に良い)

Rodney

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very conveniently located between Eagle Beach and Palm Beach. Easy walking. The pools were nice. The hot tub isn't very hot but we still used it. We had an issue with the coffee maker and it was addressed immediately. Overall we were quite happy with our stay and would recommend it.
2024 年 1 月に 7 泊滞在

10/10 (非常に良い)

Betty、York

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
This is my second trip to Aruba, and to Blue Residences. The spectacular view of the ocean, the pools, the hot tub, the location! I have nothing but good memories of this property!
2024 年 1 月に 7 泊滞在

10/10 (非常に良い)

Xiaoqun

2023 年 12 月に 4 泊滞在

10/10 (非常に良い)

nader

2023 年 12 月に 8 泊滞在

10/10 (非常に良い)

MARIA DE FATIMA

家族旅行
良かった点 : 清潔度、客室の快適度
Excelente apto, de frente para o mar Amamos
maravilhoso apto, tudo perfeito,lindo de frente para o mar, tudo limpo , com certeza voltaremos em breve
2023 年 11 月に 5 泊滞在
Blue Aruba Teamからの返信 (投稿日 : 2023 年 12 月 6 日)
Obrigado por escolher a Blue Aruba! Estamos felizes em saber que você teve uma estadia maravilhosa no nosso apartamento. É ótimo ouvir que você apreciou a vista para o mar, a limpeza e que tudo estava perfeito. Estamos ansiosos para recebê-lo novamente em breve. Se houver mais alguma coisa que possamos fazer para tornar a sua próxima estadia ainda melhor, não hesite em nos informar. Tenha uma ótima viagem de volta para casa!

8/10 (良い)

Leslie

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Fine accommodation, but is right next to a busy road. Fully stocked kitchen, clean linens, the towels should be upgraded.
2023 年 11 月に 7 泊滞在
Blue Aruba Teamからの返信 (投稿日 : 2023 年 12 月 4 日)
Thank you for choosing Blue Aruba! We appreciate your feedback. We're glad to hear that you found the accommodation to be fine and well-stocked. We'll certainly take note of your suggestion regarding the towels, and we'll explore ways to enhance the guest experience. If you have any further comments or if there's anything specific you'd like us to address, please don't hesitate to let us know. We hope to welcome you back in the future for another enjoyable stay. Safe travels!

10/10 (非常に良い)

Linda、Aldie

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Absolutely beautiful. We had an end unit with lots of windows and light. We could see both sunrises and sunsets from our unit. The condo was large, spacious, and well equipped. We had a couple small issues and Ursula was very quick to have maintenance address them. Location was excellent for walking (15 min)to the beach and many restaurants. Huge grocery store less than a mile away.
2023 年 11 月に 5 泊滞在
Blue Aruba Teamからの返信 (投稿日 : 2023 年 11 月 20 日)
Thank you for choosing Blue Aruba, and we're thrilled to hear that you had an absolutely beautiful experience during your stay!It's fantastic that you enjoyed the end unit with lots of windows, allowing you to see both sunrises and sunsets. We're pleased that the condo was large, spacious, and well-equipped for your needs. We appreciate your understanding and cooperation with the small issues, and we're glad that Ursula and our maintenance team were quick to address them.The location, with its proximity to the beach, restaurants, and a huge grocery store, adds to the overall convenience of your stay.We look forward to the opportunity to welcome you back to Blue Aruba for another wonderful experience.

6/10 (普通)

Lorraine

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備
Pros: Our unit was nice, spacious and clean. The view was amazing. Cons: Bathrooms are very dark. Kitchen faucet leaked and the washer / dryer and dishwasher did not work. Maintenance calls were answered pretty quickly. Spent the greater portion of a day repairing the kitchen faucet. We explained to the maintenance man that the dryer displayed an error that indicated that the air flow was blocked. After multiple attempts, clothes remained soaked. We were told we had it on incorrect setting and it was working fine. Not so. Even running the dryer on the setting we were told to, the dryer still stopped and the error displayed again. I don't think the repairman understood us. He assumed we couldn't get it on. Again, we explained it wasn't working and again, we were shown how to turn it on. After multiple attempts, we were insulted that the assumption was we didn't know how to turn it on. Not once did anyone check the airflow even after I pointed out the error and looked up what it meant on the manufacturer's website. Four grown women were in this unit, and I assure you, we all know how to use a dryer. We travel together every year and it very important to us to have a unit with a washer and dryer. This put a damper on an otherwise lovely vacation. We also had to wash dishes by hand after running through the dishwasher.
2023 年 11 月に 5 泊滞在
Blue Aruba Teamからの返信 (投稿日 : 2023 年 11 月 19 日)
Thank you for choosing to stay at Blue Aruba, and we appreciate your detailed feedback. We're glad to hear that you found the unit nice, spacious, and clean with an amazing view.However, we sincerely apologize for the inconveniences you experienced during your stay. It's disheartening to hear about the issues with the bathrooms' lighting and the kitchen faucet. We also regret any challenges you faced with the washer/dryer and dishwasher. Your comments about the maintenance calls and the misunderstanding during the dryer repair are concerning, and we apologize for any frustration this may have caused.Please know that we take your feedback seriously, and we will address these issues promptly to ensure they are resolved for future guests. We appreciate your patience and understanding.

8/10 (良い)

Veronica

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
This is our second time staying at blue residences. First time it was just my husband and I and we loved it! This time we came with another couple, the master room was roomy the room we stayed in was tight. No mirrors in bedrooms. No full length mirror. The lighting in bathrooms is dark. The sofa was very uncomfortable and smelled of mildew. The place itself is beautiful and I had a massage which was wonderful! I hope this review helps you.
2023 年 11 月に 7 泊滞在
Blue Aruba Teamからの返信 (投稿日 : 2023 年 11 月 12 日)
Thank you for choosing Blue Residences again for your stay in Aruba, and we sincerely appreciate your honest feedback. We're delighted to hear that you loved your first visit and enjoyed the beauty of the place. It's great that you had a wonderful massage experience.However, we apologize for the inconveniences you encountered during your recent stay. Your comments about the room size, lack of mirrors, lighting issues, and the condition of the sofa are noted, and we appreciate you bringing them to our attention. We take your feedback seriously and will use it to enhance the overall experience for our guests.We are glad you chose to stay with us again, and we hope to have the opportunity to welcome you back for a third visit. We'll strive to make your next stay even more enjoyable.Thank you for your understanding and for being our valued guests.

4/10 (不満)

Edith

良かった点 : 施設のコンディションと設備
2023 年 10 月に 7 泊滞在
Blue Aruba Teamからの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you for taking the time to share your feedback. We're sorry to see that your experience at Blue Aruba didn't meet your expectations. We're dedicated to providing the best possible experience for our guests, and we would appreciate any specific details you could share about your stay. This information helps us improve our services and make necessary adjustments.If you'd be willing to provide more details or have any specific concerns you'd like to address, please feel free to reach out. We value your feedback and will do our best to address any issues to ensure a more pleasant stay in the future.

10/10 (非常に良い)

Sharon

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The pool area was great. Going to the beach across the street from the residence was great. The condo is ideal location to walk to other beaches and restaurants.
2023 年 10 月に 7 泊滞在
Blue Aruba Teamからの返信 (投稿日 : 2023 年 11 月 2 日)
We're delighted to hear that you enjoyed the pool area and the beach access at our residence. We also appreciate your positive comments about the ideal location for walking to other beaches and restaurants. It sounds like you made the most of your stay in Aruba.If your future travels bring you back to the island, we'd love to host you again.

10/10 (非常に良い)

Karen

2023 年 10 月に 3 泊滞在
Blue Aruba Teamからの返信 (投稿日 : 2023 年 11 月 2 日)
Thank you for your perfect 10 out of 10 rating! We're thrilled that you had such a fantastic experience during your stay with us. We aim to provide the best possible accommodations and service, and it's wonderful to know we met your expectations.

10/10 (非常に良い)

Daniela

家族旅行
良かった点 : 清潔度
Pool hours were different from check in to the ones on the property. Master bed was not comfortable at all. Otherwise everything was great
2023 年 10 月に 3 泊滞在
Blue Aruba Teamからの返信 (投稿日 : 2023 年 10 月 25 日)
Thank you for your feedback, and we're delighted to hear that you had a great experience during your stay. We apologize for any discrepancies in pool hours and any inconvenience that may have caused. Your input is important to us, and we will work on ensuring that such inconsistencies are addressed.Regarding the master bed, we appreciate your honesty, and we'll certainly take your feedback into account as we strive to improve our accommodations.If you ever choose to stay with us again in the future, please feel free to reach out with any specific requests or concerns, and we will do our best to make your stay as comfortable as possible.Once again, thank you for your feedback and for choosing to stay with us.

10/10 (非常に良い)

Emma

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 10 月に 9 泊滞在
Blue Aruba Teamからの返信 (投稿日 : 2023 年 10 月 22 日)
Thank you for the 5 out of 5 rating! We're thrilled to know you had a great experience during your stay. If you ever plan to return to Aruba, we'd be delighted to host you again. Safe travels!

8/10 (良い)

Galina

良かった点 : 清潔度、施設のコンディションと設備
2023 年 10 月に 7 泊滞在
Blue Aruba Teamからの返信 (投稿日 : 2023 年 10 月 15 日)
Dear Galina,Thank you for taking the time to provide feedback on your experience. We're pleased to hear that you had an overall enjoyable stay. If there were specific aspects that could have been improved and led to the 4-star rating, we would greatly appreciate any further insights you could share to enhance our services for future guests.

10/10 (非常に良い)

Mohandas Pattathil

良かった点 : 清潔度、施設のコンディションと設備
2023 年 8 月に 5 泊滞在
Blue Aruba Teamからの返信 (投稿日 : 2023 年 9 月 7 日)
Thank you for your 5 out of 5 rating! We greatly appreciate your positive feedback and support. If you ever have any specific comments or requests for your next visit, please feel free to let us know. We're here to ensure your future stays are just as excellent.

10/10 (非常に良い)

John

良かった点 : 清潔度、客室の快適度
We had a wonderful sta. Tie front desk receptionist was extremely kind, professional, and very helpful. The location is between two beaches, grocery store, and gift shopping. I highly recommend this hotel.
2023 年 8 月に 6 泊滞在
Blue Aruba Teamからの返信 (投稿日 : 2023 年 9 月 6 日)
Thank you for taking the time to share your wonderful experience at our hotel. We're thrilled to hear that you had a fantastic stay and that our front desk receptionist provided exceptional service. It's great to know that you found them kind, professional, and very helpful.Our location between two beaches, close to a grocery store, and gift shops is indeed a convenient advantage, and we appreciate your recommendation.

4/10 (不満)

Allison

グループ旅行
良かった点 : 清潔度、客室の快適度
The Room Odor
The condo overall was clean and the views were AMAZING! However, the disinfectant, cleaning solution or AC vent freshener used in the room is a very strong ammonia like smell and it was EXTREMELY DISPLEASING! It smelled toxic and caused headaches and a nose burning sensation. I really think the owners/managers of this residence need to change whatever solution is being used to clean/deodorize these condos. That smell is a definite turn off and I wouldn’t stay there again because of it.
2023 年 8 月に 5 泊滞在
Blue Aruba Teamからの返信 (投稿日 : 2023 年 9 月 4 日)
Thank you for sharing your feedback about your recent stay at the condo. We're pleased to hear that you found the condo overall clean and enjoyed the amazing views.However, we sincerely apologize for the discomfort you experienced due to the strong odor of the disinfectant, cleaning solution, or AC vent freshener used in the room. We take your concerns seriously and will investigate and address this matter promptly to ensure a more comfortable and pleasant experience for future guests.We understand that a negative odor can greatly impact your stay, and we appreciate your feedback as it helps us make necessary improvements.If you ever reconsider and plan to stay with us again, please feel free to reach out beforehand with any specific requests or preferences, and we'll do our best to make your stay more enjoyable.Thank you for choosing us, and we hope to have the opportunity to welcome you back in the future.Warm regards,

10/10 (非常に良い)

Patricia

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great location, close to everything you need
2023 年 8 月に 14 泊滞在
Blue Aruba Teamからの返信 (投稿日 : 2023 年 8 月 21 日)
Thank you for the 5-star review! We're pleased to hear that you found the location of the property to be convenient and close to everything you needed. If you ever plan to visit again or have any more feedback to share, please don't hesitate to reach out. We hope you had an excellent stay, and we look forward to hosting you in the future!

10/10 (非常に良い)

Richard

良かった点 : 施設のコンディションと設備
2023 年 8 月に 11 泊滞在
Blue Aruba Teamからの返信 (投稿日 : 2023 年 8 月 19 日)
Thank you for the fantastic 5 out of 5 rating! We appreciate your positive feedback and are thrilled to hear that you had a great experience during your stay. If you ever decide to visit again, we would be delighted to host you once more. Safe travels!