The hotel is excellent. The service is extremely good.
Vinca
2024 年 6 月に 4 泊滞在
10/10 (非常に良い)
Herve
2024 年 6 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
I've rarely met such a friendly and helpful staff, despite the language barrier sometimes (nothing Google Translate can't help with). Be aware there are not many transportation options from the train station if you arrive after 7:00 pm, or restaurant options.
Herve
2024 年 6 月に 1 泊滞在
10/10 (非常に良い)
Sean
カップルで旅行
2024 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed here to cap off our 2 weeks in Japan and it was the perfect call. Nice and relaxing and pampering after Tokyo. Would come back here again and check out more of the Nikko area.
Staff were very kind. Facility was beautiful. All of the major shrines and temples are a walk away.
Sean
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Jody
グループ旅行
2023 年 12 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Gorgeous hotel and incredible service!!
I came to Nikko on a weekend off from a business trip as a solo traveler. As much as I love Nikko, I loved this hotel so much more! I would come back to Nikko just to enjoy Nishimachi club again. I was blown away by the level of hospitality and kindness from the hotel staff. They went above and beyond to make my stay memorable and comfortable. The hotel itself was gorgeous and immaculately clean. I was able to easily book and use the private Onsen as well. I can’t say enough good things about my experience here. When I checked out the staff gave me a little gift bag of homemade pound cake and then drove me to the train station. 5 stars!!!