Find hotels near Nielsen Community Center, West Point from ￥9,982

"The property looks great outside and in the public spaces. Our bed could have used a newer blanket. The one on the bed was an older foam bonded blanket and the foam no longer had the fleece on it and was very yellowed. Our shower controller was broken with a middle piece that controls water temp on the side of the tub. We could not get the part back on thus the water was chilly … Since it was late we waited until morning to repot it and the gentleman offered to go rightnn b to our room to fix it. Breakfast was the usual and the breakfast area remodeled and very cheerful."

"Staff were very friendly and helpful. My room was clean. The treadmill in the exercise room was great. This property had everything I needed for my stay."

"There is no elevator so if you are traveling with elders be aware. They were not willing to switch our rooms and there were no cars in the parking lot I am sure the hotel was not sold out. Had to rebook rooms due to a small change that expedia nor the hotel would change and did not take my note about traveling woth elderly parents. Rooms were clean and comfortable. "

"I've stayed here multiple times and it just seems to get a little worse every time. The shower was terrible. The shower head was so corroded and plugged up barely any water came out. There was also a lot of random hairs in the shower. The beds are not comfortable at all. The pool is always under repair and the "fitness center" is not functional. Unfortunately, it's one of only 2 hotels in town and the other one is worse. "

"Clean room, very nice night staff but Sunday morning as we started to get ready to leave there were so many black ants, there was a line from the window, in groups on the wall and all ino our carry bags. They were all over the desk and when you lifted your items up they would scatter. Absolutely disgusting. I will never stay there again. I tried to upload photos and the system would let me."

"Lois was polite and professional"

"Room was nice and clean and spacious. Pool area was clean perfect for our young boys. Breakfast wasn’t anything special while food wasn’t very warm. Hotel is clean and a fairly new update. "

"The place was filthy and smelled horrible. Room had not been cleaned and stunk. The staff was very nice and deserve a better working environment. "

"The lobby was full of people partying half the night. Breakfast was nonexsistent. No cereal no toast. Just milk coffee banana and yogurt. Hair and a left over bar of soap. System was down couldn't get into room. 1 towel for the whole room"