8/10 (良い)
Stan Y.
2025 年 10 月 10 日
The house is a nice design. It is in a convenient location to downtown NOTL and nearby Virgil. It is easy to walk to restaurants and theater. Our only significant complaint is the management interaction, or lack thereof. The property lists a check in of 4 p.m. Before we traveled, we asked about an earlier check in since we had a long day of travel, but never received a reply. We arrived about 3 p.m. No cleaning crew or other staff was at the house. We received the check in code that morning. When I could not open the security device for the key, I called the contact number to ask for some flexibility to check in. The management wouldn't budge. So we sat in the driveway for an hour with groceries before we could retrieve the key from the automated box. We rented the house for 6 nights and thousands of dollars for only 2 people. If there was no cleaning crew at the house, why couldn't there be some flexibility? We checked out well before the 10:30 a.m. deadline.
Stan Y.
2025 年 9 月に 6 泊滞在