4/10 (不満)
Jeffrey M.
2025 年 11 月 15 日
気になった点 : 清潔度
There were details described in the VRBO ad, as well as the general state of the home, facilitated this poor rating. Here is the list of identified inaccuracies & problems:- ad states spices are available. Other than salt and pepper, there are no spices.- ad states that king size beds are in both bedrooms. They are queen size beds, not king size.- ad says there is a futon available. There is no futon in this apartment. There was a blow up mattress in a closet, which is definitely not a futon.- ad states there are bidets in both bathrooms. There are no bidets in the home.- ad states there are hair dryers in both bathrooms. There was only one hair dryer in the home. - Towels were ripped or had holes in them.- Dish towels were stained/dirty.- There was pink mold on the shower curtain.- There was black mold in the grout of the stand up shower.- The right side sink in the double vanity was clogged and would not drain until I used a plunger to unclog it.- The roll down blinds in the kitchen/dining area would not stay down.- There was one vanity light out over the sinks in both bathrooms.Add this to the fact that when I complained to owner that nothing had been cleaned in the home, after we gave him the hour past the normal check in time of 4 p.m., he asked that I give him more time to arrange cleaners & offered to refund the first day of rent. I accepted this compromise & four hours after check-in time, we occupied the home. It has been 11 days, and still no refund.
Jeffrey M.
2025 年 11 月に 2 泊滞在