The hotel lift has been out of action for months. Not acceptable. Outside the property there was some discarded rubbish in the overflow car park. Not good for image. Big pothole in hotel car park. Not good. We left a day early as lots of bird droppings on our car,
Pav
2024 年 6 月に 3 泊滞在
8/10 (良い)
Emma
2024 年 5 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Very good spacious rooms. Hotel was lovely and clean. Bit dated in places and could really do with lift getting fixed but great location and would stay again
Emma
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
Ian
カップルで旅行
2024 年 5 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really enjoyed the stay, staff were helpful, polite and efficient. Fantastic vista from the hotel and room. The interior was clean, well maintained and beautifully decorated. As was the indoor swimming pool. Some broken tiles in my bathroom was the only negative. Breakfast was nicely cooked with plenty of choice. Easy access to Fistral beach and Newquay.
Ian
2024 年 5 月に 3 泊滞在
4/10 (不満)
Tina
グループ旅行
2024 年 5 月 25 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Tina
2024 年 5 月に 2 泊滞在
8/10 (良い)
Robert
カップルで旅行
2024 年 4 月 28 日
良かった点 : スタッフとサービス
Very nice stay. But wish we had been informed that the Champagne Bar was closed. As was looking forward to using it.
Not sure its worth the high rates to stay at the property
Robert
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
anna、Worthing
カップルで旅行
2024 年 4 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent stay at the Atlantic. Lovely fresh breakfast everyday with choices between cooked and continental. Room spotless and comfortable. Only small down fall was the lift being out of service and we were on the 3rd floor. Apart from that will def be returning in the future.
anna
2024 年 4 月に 2 泊滞在
6/10 (普通)
Stuart
カップルで旅行
2024 年 4 月 1 日
良かった点 : 清潔度
Bar let it down no cocktails run out of spirits staff didn’t want to know.very expensive.
Stuart
2024 年 3 月に 3 泊滞在
6/10 (普通)
Howard
家族旅行
2024 年 2 月 20 日
良かった点 : スタッフとサービス
There was no air circulation whatsoever- no AC or at least a fan. The first room we stayed in 202 one sink kept blocking, and the head board fell as we were getting into bed. Moved to room 205 the following day. The bed had no mattress protection; just an unfitted cover over a pillow top(very concerning and unhygienic). Bar tender was awful not appearing to know what she was doing, and unprofessional. She was never there when we were looking to sit and relax and have a night cap, we had to ask front desk to locate her.
Overall the staff at check in; Jamie and Jack who carried our heavy bags to the second floor were super amazing and made our stay a welcome one.