屋外プール、営業時間 8:00 ~ 22:00、カバナ (有料)、プール パラソル

ベー ニューポート ビーチ マリオット リゾート & スパの口コミ

4 out of 5

口コミ

9.0

とても素晴らしい

評価 10 - 215 件の口コミ中 159 件が非常に良い" "
評価 8 - 215 件の口コミ中 20 件が良い" "
評価 6 - 215 件の口コミ中 17 件が普通" "
評価 4 - 215 件の口コミ中 14 件が不満" "
評価 2 - 215 件の口コミ中 5 件が非常に不満" "

9.6/10

清潔度

9.4/10

スタッフとサービス

9.0/10

設備とサービス

9.4/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Sonoko

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 3 泊滞在

6/10 (普通)

Hirotaka

2023 年 10 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 18 日)
Dear Hirotaka, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Best Regards, Debbie SnavelyGeneral Manager

10/10 (非常に良い)

okita

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 2 泊滞在

10/10 (非常に良い)

CHIEKO

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
素晴らしいホテル!
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Christina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great service all around. Was surprised with a room upgrade... room with a beautiful ocean view!
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Derek、Davie

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful property! From check in to checkout
2024 年 5 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Derek, Thank you for the excellent review! It is always gratifying to receive praise for providing an exceptional experience, and we are delighted you enjoyed your stay. It was a pleasure to accommodate you at VEA Newport Beach, A Marriott Resort & Spa, and we hope to see you again soon. Best Regards, Debbie SnavelyGeneral Manager

10/10 (非常に良い)

Thomas、Alamo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location, staff super helpful.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Jose

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Jose, Thank you for the wonderful rating for VEA Newport Beach, A Marriott Resort & Spa. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Best Regards, Debbie SnavelyGeneral Manager

10/10 (非常に良い)

Deanie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Outstanding Property
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Deanie, Thank you for your stay at the VEA Newport Beach, A Marriott Resort & Spa, and for your generous compliment about our resort. It is a pleasure to know we exceeded all of your expectations! We enjoyed having you as our guest, and we hope to see you again on your next trip to Newport Beach.Best Regards, Debbie Snavely,General Manager

10/10 (非常に良い)

Lorine

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Vea is beautiful, clean, safe and has a great vibe. Perfect location for Newport Beach stay. The staff was amazing... made sure every detail was perfect during our stay. Food was great! Will be staying here again!!
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Latonia、Hawaiian Gardens

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
EXCELLENT PROPERTY TO STAY AND SOCIALIZE!!THE BARS ARE GREAT!!!
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Latonia, Thank you for choosing VEA Newport Beach, A Marriott Resort & Spa. We are pleased to hear that you enjoyed your stay and socializing at our establishment. Our team endeavors to create a welcoming and enjoyable atmosphere for all our guests. We are delighted that you found the bars to be great and had an excellent experience overall. We anticipate welcoming you back in the future for more memorable moments.Best Regards, Debbie Snavely,General Manager

10/10 (非常に良い)

Hope

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice pool area, though playing loud music. Check- in staff and valet very helpful and polite. Were able to accommodate our early check- in.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Lucille

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
They have the most amazing customer service, from start to finish. Hennessey and Viktor went above and beyond to make our stay very memorable and enjoyable!! The amenities inside and outside are just wonderful! Highly recommend staying here!
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

WEI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Wei, Thank you for the wonderful rating for VEA Newport Beach, A Marriott Resort & Spa. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Best Regards, Debbie SnavelyGeneral Manager

10/10 (非常に良い)

Cherilynn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Cherilynn, Thank you for the excellent rating! It is always gratifying to receive praise for providing an exceptional experience, and we are delighted you enjoyed your stay. It was a pleasure to accommodate you at VEA Newport Beach, A Marriott Resort & Spa, and we look forward to seeing you again soon. Best Regards, Debbie Snavely,General Manager

10/10 (非常に良い)

Wei

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great experience
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 24 日)
Dear Wei, Thank you for the excellent review. It is always gratifying to receive praise for providing an exceptional experience, and we are delighted you enjoyed your stay. It was a pleasure to accommodate you at VEA Newport Beach, A Marriott Resort & Spa, and we look forward to seeing you again soon. Best Regards, Debbie SnavelyGeneral Manager

6/10 (普通)

Michelle

良かった点 : 施設のコンディションと設備
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 24 日)
Dear Michelle, Thank you for rating your stay at our hotel. We aim to make each guest feel at home; therefore, we are disappointed if we did not meet all of your expectations. We hope you will accept our apologies for any concerns you may have encountered. We hope you will give us another chance to welcome you back so you can experience our hotel the way you should have on this visit.Best Regards, Debbie SnavelyGeneral Manager

10/10 (非常に良い)

Kenneth、Los Angees

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place and location
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 17 日)
Dear Kenneth, We appreciate you sharing your excellent feedback with other travelers. We agree that our convenient location is perfect for exploring all that Newport Beach has to offer. Thank you for choosing VEA Newport Beach, A Marriott Resort & Spa, and we look forward to having the pleasure of welcoming you again soon.Best Regards, Debbie SnavelyGeneral Manager

10/10 (非常に良い)

MIGUEL ANGEL

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Mr. Angel, Thank you for choosing VEA Newport Beach, A Marriott Resort & Spa. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards, Debbie SnavelyGeneral Manager

8/10 (良い)

Vennus

2024 年 2 月に 2 泊滞在

8/10 (良い)

Keith

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Keith, We are happy you had such a lovely stay at VEA Newport Beach, A Marriott Resort & Spa! Thank you for sharing your rating with us, and we look forward to hosting you again soon for an even more wonderful experience.Best Regards, Debbie SnavelyGeneral Manager

10/10 (非常に良い)

Ed

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

Kimberly

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
The staff was super snobby and rude
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Kimberly, Thank you for your feedback. Please accept our apologies as well as every assurance that we will be working to address the concerns outlined in your review. Our emecees typically does a terrific job responding to our guests’ needs, so we are sorry that did not happen in your instance. We value your feedback, and we hope you will return so we can provide you with the hospitality you deserve.Best Regards, Debbie Snavely,General Manager

4/10 (不満)

宿泊されたお客様

グループ旅行
気になった点 : 客室の快適度
Disappointing
For the money spent, we unfortunately regret booking. Everything felt like a wannabe luxury. We did not get the room we reserved online, the room was not very clean, noisy all night- some sound that sounded like a dryer with change inside, the food was insanely overpriced and not great, and the cappuccino was just hot milk. Beds were not comfortable and the bathrooms had zero privacy. Very awkward when you’re staying with a friend. 60$ for overnight valet parking and it’s not even covered/protected from the elements. Love the day spa, but will not stay again.
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Guest, Thank you for sharing your evaluation. We are sorry for the inconvenience you had during your visit. Please accept our apologies for the disappointment you had with your room and for being unable to experience a restful night's sleep. We also regret the noise issue you experienced. We have shared your observations appropriately for immediate attention. We hope you will reconsider and stay with us again as we would like you to experience our hotel as you should have on this visit.Best Regards,Debbie SnavelyGeneral Manager

10/10 (非常に良い)

SECHANG

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
최고의시설
매우만족
2024 年 1 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Sechang, Thank you for your recent stay at the VEA Newport Beach, A Marriott Resort & Spa, and for posting such a generous review of our resort. It is a pleasure to know we exceeded all of your expectations! We enjoyed having you as our guest, and we hope to see you again on your next trip to Newport Beach.Best Regards, Debbie SnavelyGeneral Manager

10/10 (非常に良い)

Jessie

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Dirty rooms
2024 年 2 月に 1 泊滞在

8/10 (良い)

Bret

グループ旅行
Great property with a lively restaurant and bar. Great pool and hot tub w pool Bar. Definitely need to do something about the towels in the room. Very rough and scratchy. Surprised by that. Everything else was great. Nice location.
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

ANIS

ペット同伴の旅行, 出張, カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
AMAZING.
2024 年 1 月に 1 泊滞在

4/10 (不満)

Penny

気になった点 : スタッフとサービス
2024 年 1 月に 3 泊滞在
General Manager からの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Penny, Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.Best Regards, Debbie SnavelyGeneral Manager

8/10 (良い)

KRISTINA

2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

JULIANNA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Funmi

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Funmi, Thank you for the excellent rating! It is always gratifying to receive praise for providing an exceptional experience, and we are delighted you enjoyed your stay. It was a pleasure to accommodate you at VEA Newport Beach, A Marriott Resort & Spa, and we hope to see you again soon. Best Regards, Debbie SnavelyGeneral Manager

8/10 (良い)

Celeste

家族旅行
良かった点 : スタッフとサービス、設備とサービス
Property needs updated. The pool and outdoor pool were beautiful. Our room was dirty with crumbs all over the floor, so housekeeping had to come clean. Needs updated badly and the cleanliness was awful in rooms
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Richard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Really nice hotel
Awesome stay. The staff at the front desk went out of their way to get me into a nice room with a view of the ocean. The room was a good size and very clean, and looks like it was newly upgraded (I stayed in the sky tower). I ate at the restaurant late in the evening and the food was good.
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

Derek

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
General Manager からの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Derek, Thank you for your recent stay at the VEA Newport Beach, A Marriott Resort & Spa, and for posting such a generous review of our resort. It is a pleasure to know we exceeded all of your expectations! We enjoyed having you as our guest, and we hope to see you again on your next trip to Newport Beach.Best Regards, Debbie Snavely General Manager

4/10 (不満)

Michael、Weehawken

2023 年 12 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 31 日)
Dear Michael, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Best Regards, Debbie SnavelyGeneral Manager

4/10 (不満)

Eliana

2023 年 12 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 31 日)
Dear Eliana, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Best Regards, Debbie SnavelyGeneral Manager

10/10 (非常に良い)

Steven、San Diego

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 9 日)
Dear Steven, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at VEA Newport Beach, A Marriott Resort & Spa. We look forward to welcoming you back on your next visit!Best Regards, Debbie Snavely

4/10 (不満)

Holiday Interiors

カップルで旅行
Our room was not clean. Hair in the bed, feces in the toilet, urine on the toilet, hair in the glass located in the bathroom and pubic hair on the phone. We requested our room be cleaned while we stepped out for dinner,when returned only the toilet was cleaned but no linens changed and pubic hair still on the phone. They did move us but to a smaller room.
2023 年 12 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 9 日)
Dear Guest, We sincerely appreciate your feedback, and we extend our apologies for the oversight in your room by our housekeeping staff during your recent stay. It is disappointing to learn that your experience did not meet our high standards. Rest assured, we take this matter very seriously and will ensure that such oversights are not repeated. Your patience during your stay is greatly appreciated. We value your patronage, and we hope to have the privilege of hosting you again in the future, providing you with a flawless and memorable experience that reflects our commitment to excellence.Best Regards, Debbie Snavely

10/10 (非常に良い)

Magali

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Magali, Thank you for the excellent rating! It is always gratifying to receive praise for providing an exceptional experience, and we are delighted you enjoyed your stay. It was a pleasure to accommodate you at VEA Newport Beach, A Marriott Resort & Spa, and we hope to see you again soon. Best Regards, Debbie SnavelyGeneral Manager

6/10 (普通)

Teresa、Phoenix

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Valet, restaurant and bar, excellent service but on day of checkout, we waited over 25 minutes in our room for a bellman. Called front desk, NO answer. I walked down to the front desk no one was in the lobby, 2 checkout individuals stand there and ALL the bell carts sitting there. When I told them they FINALLY got someone. Not sure what their problem was but no sure if we’ll return. Too many choices nearby.
2023 年 11 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 2 日)
Dear Teresa, Thank you for being our guest and for your constructive feedback. We are pleased that your overall experience was pleasant. We are glad to know that you enjoyed the delicious food at our in-house restaurant and bar as well as the service provided by our valet associates. However, we are sorry for the inconvenience you faced during check-out. We have addressed your concerns to the appropriate individuals and ensure these issues are not repeated. We appreciate your patience, and we hope you'll consider giving us another chance to exceed your expectations and show you the flawless stay we are known for providing.Best Regards, Debbie Snavely

8/10 (良い)

YI HSING

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 7 泊滞在

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 14 日)
Dear Guest, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at VEA Newport Beach, A Marriott Resort & Spa and we look forward to welcoming you back soon.Best Regards, Debbie SnavelyGeneral Manager

10/10 (非常に良い)

Gina R.

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful hotel
Loved everything about this property. Excellent service all around. Clean, comfortable & spacious rooms. The hotel is located right across the street from fashion island, so there’s lots of shopping & restaurants to choose from. Complimentary transportation w/in a 3 mile radius of the property.
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Gina R.

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Newport Beach Gem!
Beautiful property! Very convenient walking distance to Fashion Island mall & restaurants. Hotel has a complimentary shuttle that can take you anywhere w/in a 3 mile radius.
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

William

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice resort. Clean. Everyone nice and helpful.
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

Cassandra、Camarillo

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great experience. Wonderful weekend.
2023 年 11 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 13 日)
Dear Cassandra, We appreciate the wonderful review and for letting us know you had a fantastic stay. Thank you for taking time to share your experience. Our entire team is invested in providing you with a memorable experience, and your positive comments motivate us to keep up the hard work. We hope VEA Newport Beach, A Marriott Resort & Spa is your first choice the next time you visit Newport Beach, and we wish you all the best with your travels.Best Regards, Debbie Snavely,General Manager

10/10 (非常に良い)

Allina

2023 年 11 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 6 日)
Dear Allina, It was a pleasure having you as our guest at VEA Newport Beach, A Marriott Resort & Spa. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for sharing your perfect rating; we look forward to hosting you again soon.Best Regards, Debbie SnavelyGeneral Manager

8/10 (良い)

ARMENUI、BURBANK

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 14 日)
Dear Armenui, We are delighted you had a great stay at VEA Newport Beach, A Marriott Resort & Spa. Thank you for the kind rating, and we look forward to hosting you again soon.Best Regards, Debbie SnavelyGeneral Manager