We were excited about our stay in the Lido House Harbor Cottage. Unfortunately, the cottage is showing a good deal of wear and tear. A refresh may be in order. The room amenities are lacking. The kitchen is poorly stocked with bar towels (0), dish towels (0) , and washing up supplies. There is no minibar in the room. Bathing towels were also limited. There were no additional pillowcases or bedding for our stay. Staff is lovely, but the hotel is a bit worn for a $1600 per night price point.
Further, dealing with the Marriott telephone center for all hotel requests does not make for a four star or five star experience. I called several times to speak with someone “on property” for concierge help and was directed to the call center each time.
Heather
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Del、Rapid city
カップルで旅行
2024 年 4 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We completely enjoyed our stay. Next time we would request a pool view room. Otherwise it was all good.
Del
2024 年 4 月に 5 泊滞在
10/10 (非常に良い)
karla
2024 年 4 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
excellent
karla
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Nathalie H
2024 年 4 月 6 日
Nathalie H
2024 年 4 月に 1 泊滞在
6/10 (普通)
Jessica
家族旅行
2024 年 4 月 1 日
良かった点 : 清潔度
We were hoping this hotel room was nicer especially for the price. The property and restaurant were nice but I was underwhelmed with the room. It was an average room with repairs need and basic necessities were cheap; bed, pillows, towel, toilet paper, etc. Disappointing quality but good location.