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スワン モーテルの口コミ

2.5 out of 5
スワン モーテル
301 E Edgar Rd, Linden, NJ

口コミ

7.2

良い

評価 10 - 121 件の口コミ中 45 件が非常に良い" "
評価 8 - 121 件の口コミ中 31 件が良い" "
評価 6 - 121 件の口コミ中 12 件が普通" "
評価 4 - 121 件の口コミ中 8 件が不満" "
評価 2 - 121 件の口コミ中 25 件が非常に不満" "

7.0/10

清潔度

7.4/10

スタッフとサービス

6.6/10

設備とサービス

7.2/10

施設のコンディションと設備

5.4/10

環境への配慮

口コミ

6/10 (普通)

Ta

小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス
Need to do a better job of cleaning
2023 年 9 月に 1 泊滞在

6/10 (普通)

Lieke

気になった点 : スタッフとサービス
2023 年 9 月に 1 泊滞在

8/10 (良い)

Werden

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在

2/10 (非常に不満)

ALYSSA

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在

2/10 (非常に不満)

Ashleigh

カップルで旅行
気になった点 : スタッフとサービス
They need staffing that's going to give great customer service
2023 年 8 月に 1 泊滞在

8/10 (良い)

Bryan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Hotel
Plenty of room. Wife loved the jetted bath. Customer Service was great
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

anthony

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I always love coming to the Swan
2023 年 8 月に 1 泊滞在

2/10 (非常に不満)

Juana

2023 年 8 月に 1 泊滞在

2/10 (非常に不満)

Jennifer

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We arrived around 2am and went right to sleep. We woke up in a sweat around 6am because the AC wasn't working. I went to take a shower and the overhead shower didn't work. There was mold all over the shower curtain and an infestation of bugs in the bathroom. The hotel floor was soft and sunk in in many areas, possibly due to mold. The towels provided had what looked like shoe marks on them and black dirt streaks. We were not given a refund. I know this hotel isn't fancy. I'm not looking for a place with a free breakfast or hot tub. But, this place was unlivable. This is not a "you get what you pay for" situation. The Swan Motel is in violation of multiple health codes and is breaking the law. Of course the manager, Gabriel, did not care and would not refund us for the night when I called the next day. I had booked through Expedia. I advised Expedia to take this listing off of their website and also called the local Health Dept/ Inspector. We spent all morning the following day looking for a place to shower since we weren't able to at the motel. We showered at the Planet Fitness and ended up finding another hotel for the following night. Overall, disgusted and upset by our experience.
2023 年 8 月に 2 泊滞在

8/10 (良い)

Viera

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Big updated rooms and bathrooms are a plus. Convenient airport shuttle service is available. At first a staff member couldn't find my reservation, but the morning person was very pleasant and helpful and straightened everything out. I just wish there was a hairdryer available in the bathroom.
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Jocelyn

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good and clean place
2023 年 8 月に 1 泊滞在

6/10 (普通)

Robert

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2023 年 8 月に 2 泊滞在
Swanからの返信 (投稿日 : 2023 年 8 月 8 日)
Hi RobertWe hope come back and stay with us so we can raise your rating of our hotel. Appreciate you staying with us. DN-Owner

2/10 (非常に不満)

Todd

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was the worst,dirtiest,nastiest place ive ever stayed. I almost slept in my car
2023 年 8 月に 1 泊滞在

2/10 (非常に不満)

Ankush

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was very small as per shown in pictures and i asked for non smoking room but as we entered the room was full of cigarette smell and there were ashes on the floor.
2023 年 8 月に 2 泊滞在
Swanからの返信 (投稿日 : 2023 年 8 月 8 日)
Hi AnkushWe are sorry that you saw a picture of one of our suites but stayed in one of our regular rooms. If you wanted a non-smoking room all u had to do is call the front desk and we would have changed your room. Let us know the next time u are in town we will make it up to you. DN/Owner

4/10 (不満)

Vignesh Kumar

良かった点 : 清潔度
We have booked a non smoking room but while during checkin they provided the smoking room.
2023 年 8 月に 1 泊滞在
Swanからの返信 (投稿日 : 2023 年 8 月 7 日)
Mr. KumarSorry for the mix up but Expedia is offering more “Non-Smoking” rooms then we have available. I know my staff offered you an upgrade for the inconvenience. We hope to get another chance to have you stay with us.

4/10 (不満)

宿泊されたお客様

You Get What You Pay For
Obviously it's a cheap-ish motel, so you aren't expecting anything fancy. However, there were stains on the floor (that were a red-brown that was vaguely blood-like in appearance), dirt and trash that wasn't cleaned from the prior guest, and the room smelled awful. Also, don't get back late or else they won't have enough parking spaces. Real fun to get back and be ready to head to bed and instead spend 20 minutes trying to figure out where to park. Finally, be sure to bring cash. They required a $5 deposit for the room key and remote.
2023 年 8 月に 2 泊滞在

2/10 (非常に不満)

Carl、Bridgeport

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I am not happy they have to fixe everything in the hotel
2023 年 8 月に 1 泊滞在

2/10 (非常に不満)

Lisa

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very bad experience
2023 年 7 月に 1 泊滞在

8/10 (良い)

Antonio

Nice place to stay can cook smoke etc housekeeper are nice good car service if going local i recomend staying here close to airport check out there weekly rate a younger
2023 年 7 月に 1 泊滞在
Swanからの返信 (投稿日 : 2023 年 8 月 2 日)
Hi Antonio Thanks for the great review. Appreciate you staying with us. DN-Owner

10/10 (非常に良い)

ROBERT、Myrtle Beach

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk very helpful, polite and great service. Thanks for all your help!
2023 年 7 月に 1 泊滞在
Swanからの返信 (投稿日 : 2023 年 8 月 2 日)
RobertLove that u enjoyed your stay with us. Thanks gif the support. DN-Owner

10/10 (非常に良い)

Andrew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 1 泊滞在
Swanからの返信 (投稿日 : 2023 年 7 月 27 日)
Hi AndrewThanks so much for the great review. Looking forward to you staying with us again. DN-Owner

4/10 (不満)

Marissa

ペット同伴の旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
When I arrived at the hotel check in went smoothly. Getting to my room is smelled like someone had been smoking in there. The space was very small. I did not feel safe sleeping here && I was asked for a pet deposit after I had already checked out. I was never asked for a pet deposit when I checked in. T
2023 年 7 月に 1 泊滞在
Swanからの返信 (投稿日 : 2023 年 7 月 25 日)
Hi MarissaWe are sorry to hear that your stay was not good. We have both Smoking and non smoking rooms. We would have gladly changed your room. Our pet policy is to leave a deposit. We would never ask for one at check out. Lets us know when you are in our area again and we will show you our section of suites that have more space than u would need. DN-owner

2/10 (非常に不満)

Jose

家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
No dan soluciones
2023 年 7 月に 1 泊滞在

4/10 (不満)

jerry

良かった点 : スタッフとサービス
気になった点 : 清潔度
Roaches in my room and stained bed sheets.
2023 年 5 月に 1 泊滞在

6/10 (普通)

Kathy

Don't stay here!
Not so good. No food service. Loud music playing and desk doesn't know where it is coming from. it stopped for a few hours and resumed at 3am for another 1-2 hours. Another phone call did no good. I travel a lot and this was my worst hotel stay ever.
2023 年 4 月に 1 泊滞在

6/10 (普通)

Daniel

カップルで旅行
良かった点 : 清潔度
Dated facilities.
2023 年 4 月に 1 泊滞在

2/10 (非常に不満)

Carolina

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Rudest receptionist ever
Do not ever stay here! For your security. Hotels.com if you keep playing with the algoritim of your ratings and offer places like this with a rate of 8 and above, I will consider stop using your services again because its dissapointing to expect a Very Good place and arrive to somewhere where the only you want to do is runaway
2023 年 4 月に 1 泊滞在

8/10 (良い)

Randal

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good shuttle service to airport
2023 年 4 月に 1 泊滞在

2/10 (非常に不満)

Truong

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Disappointed
Very dirty, stinky smell, never return or recommend
2022 年 8 月に 1 泊滞在

8/10 (良い)

D.

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Prima shuttle service voor Newark airport
2022 年 8 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Terrible, unfriendly, dirty, noisy No breakfast
2022 年 8 月に 1 泊滞在

2/10 (非常に不満)

Hans

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 7 月に 1 泊滞在

8/10 (良い)

Clarisse

2022 年 7 月に 1 泊滞在

8/10 (良い)

Manisha、Gainesville

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Functional, though small unit. Worked well for 1 night stay. Was hard to know if shuttle had left from airport.
2022 年 5 月に 1 泊滞在

10/10 (非常に良い)

Lloyd、Appomattox

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 5 月に 1 泊滞在

8/10 (良い)

Helen

良かった点 : スタッフとサービス
I had an issue with my original room, but the gentleman on reception sorted me another room without any fuss - he was extremely kind
2022 年 4 月に 1 泊滞在

10/10 (非常に良い)

Sherinna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wild night
It was a great NIGHT!!!!
2022 年 4 月に 1 泊滞在

4/10 (不満)

Yuriy

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
2022 年 4 月に 1 泊滞在

10/10 (非常に良い)

Andrea

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect Stay!
I had a perfect stay at the Swan Hotel! From the excellent customer service at check in, the clean and spacious room and the location, I had a great experience. I will definitely stay here again, whenever I’m in the area.
2022 年 3 月に 1 泊滞在

10/10 (非常に良い)

Shawn

カップルで旅行
良かった点 : 清潔度
The room
2022 年 3 月に 1 泊滞在

2/10 (非常に不満)

Kevin

2021 年 10 月に 1 泊滞在

4/10 (不満)

samuel、kents store

出張
気になった点 : 清潔度、施設のコンディションと設備
Everything, from the tv remote to the card to get to the laundry required a cash deposit The suites are for extended stay, NOT the rooms. The rooms are tile 400sq ft rooms with no fridge, no microwave, and no where to put much luggage. This is the first hotel Ive ever been to without even a fridge. I had to get an air purifier to get the smoke and such ouy of the air in a nonsmoking room. The shower/bathtub is in the bedroom in the far wall and completely separate from the bathroom. I had to wipe the floor down with a wet towel to get the grime off the floor. The night shift people are friendly enough but the day shifters are short, rude, and indifferent. They're obsessed with doing housekeeping daily and won't let you go more than a few days without it like theyll be punished if they don't. The rooms are predominately for by the hour or night. If it weren't for the location in comparison to my work assignment and paying on my own I'd have gone elsewhere.
2021 年 8 月に 17 泊滞在

2/10 (非常に不満)

Timothy

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
VERY MISLEADING
VERY MISLEADING, i BOOKED A ROOM JUST FOR THE SPA TUB, ALLI GOT WAS A REGURAL TUB. Not to mention the rooms are NOT sound proof, All I heard at night was people talking in the hall, and doors slamming. The bar well buy a bottle and take it to your room!
The tub
Hair I found in the room
Looks like blood on the wall
2021 年 8 月に 1 泊滞在

6/10 (普通)

Alferdo

出張
気になった点 : 客室の快適度
The Swan Motel in Linden
The stay was good the Swan Motel it was a low end no frills room- The comforter had cigarette burns in it even though my room was a non-smoking room. Also the Swan Motel has short stays for people who want to stay 4 hours- so the traffic on the Swan Motel’s property was high & busy- The comfort of the room was ok, on a scale of 1 to 10 it was a 4 for me and I will not be staying there again - But to the Swan Motel’s credit if you want a clean no-frills room then it is a good place to stay-
2021 年 8 月に 2 泊滞在

2/10 (非常に不満)

Timothy

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Misleading
Misleading pictures. I choose this motel based on the picture of the tub. It had no jets in it. The staff was very rude. Never again
2021 年 8 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス、客室の快適度
Swan Motel
The gentleman at the front desk was lovely, beds were comfortable and the location was ideal for my purposes. The property is old and a bit run down. The floors were clean but the register in the bathroom had a layer of greasy grime and there were ants around the tub. The bedding and towels were clean but had holes and some staining.
2021 年 7 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2021 年 6 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 4 月に 1 泊滞在
Swanからの返信 (投稿日 : 2021 年 4 月 14 日)
Thanks so much for staying with us. Look forward to you staying with us again soon.DN-owner

8/10 (良い)

Vanessa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 3 月に 1 泊滞在
Swanからの返信 (投稿日 : 2021 年 4 月 14 日)
Hi there Thanks for staying with us and leaving us a great review. Look forward to you staying with us again soon

8/10 (良い)

Corey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 3 月に 1 泊滞在
Swanからの返信 (投稿日 : 2021 年 4 月 14 日)
Hey Corey Thanks for staying with us and taking to leave a great review. DN owner