外観

ラマダ バイ ウィンダム ニューアーク / ウィルミントンの口コミ

3 out of 5

口コミ

6.8
評価 10 - 1008 件の口コミ中 218 件が非常に良い" "
評価 8 - 1008 件の口コミ中 294 件が良い" "
評価 6 - 1008 件の口コミ中 221 件が普通" "
評価 4 - 1008 件の口コミ中 127 件が不満" "
評価 2 - 1008 件の口コミ中 148 件が非常に不満" "

6.8/10

清潔度

7.4/10

スタッフとサービス

6.2/10

設備とサービス

6.4/10

施設のコンディションと設備

6.6/10

環境への配慮

口コミ

8/10 (良い)

Darryl

良かった点 : 清潔度、スタッフとサービス
Walk out to pool
2024 年 5 月に 1 泊滞在
CC - Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 25 日)
Hi Darryl! I hope that you had an amazing stay and everything worked well to your convenience. If you have any feedback or suggestion that can help us improve on our services, please do not hesitate to let us know.

8/10 (良い)

George S.

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room clean. Excellent Staff.. Noisy HVAC.. Breakfast Satisfactory…Excellent Shower …….Will stay again
2024 年 5 月に 4 泊滞在
Lauren - GM からの返信 (投稿日 : 2024 年 5 月 22 日)
George,Thank you for your positive review of the property. We appreciate your feedback. We hope to see you again soon!Enjoy your holiday weekend!

2/10 (非常に不満)

Mary

2024 年 5 月に 1 泊滞在
Lauren - gm からの返信 (投稿日 : 2024 年 5 月 20 日)
Hello Mary, Would you care to elaborate on your experience at the property? The comment card that you left in your room states that you had initially had a bad experience but then it turned excellent after your room was moved?’

4/10 (不満)

Marianne

出張
気になった点 : 設備とサービス、施設のコンディションと設備
Broken fixtures in the bathroom, safety lock barely holding on to the door, the place has clearly seen better days.
2024 年 5 月に 1 泊滞在
Ramada team からの返信 (投稿日 : 2024 年 5 月 21 日)
We are sorry we missed the mark during your stay. If you care to elaborate on your stay please to the manager of the property

10/10 (非常に良い)

brian

出張
良かった点 : 清潔度、設備とサービス
Everything was just fine
2024 年 5 月に 1 泊滞在
Lauren -GM からの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you for your review of the property. We appreciate you taking the time to share your experience through feedback. We hope that you come back and see us again soon.

10/10 (非常に良い)

Donna

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I just needed a place to stay halfway to my destination. I have stopped in this area twice a year for many years doing this trip but I never used this hotel. It was perfect. No problems or issues at all.
2024 年 5 月に 1 泊滞在
Lauren - GMからの返信 (投稿日 : 2024 年 5 月 17 日)
Donna,We are so happy that you finally stopped in, we are happy to hear that you enjoyed your stay and hope that you visit us again soon when you make your trip!Have a great weekend!

10/10 (非常に良い)

brian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Grear
2024 年 5 月に 2 泊滞在
Lauren - GMからの返信 (投稿日 : 2024 年 5 月 17 日)
Brian,Thank you for your 5/5 positive review of the property we are happy to hear you enjoyed your stay! Hope to see you again soon.Safe travels and be well :)

10/10 (非常に良い)

Ajay

良かった点 : 清潔度、スタッフとサービス、設備とサービス
Staff was really pleasant and the room was clean. The hotel was clean. It can use some modernization but for the price point its excellent.
2024 年 5 月に 1 泊滞在
Lauren Wingate- GM からの返信 (投稿日 : 2024 年 5 月 13 日)
Ajay, Thank you for your 5/5 rating on our property. We appreciate you taking the time to leave positive feedback as it helps the staff and property to make any adjustments. We will be updating the furniture packages at the property this upcoming year 2025! So, stay tuned. Until then, we will continue to offer the best possible product, one that's clean and in an inviting atmosphere with friendly staff.

10/10 (非常に良い)

Rick

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
nice staff
2024 年 5 月に 1 泊滞在
Lauren Wingateからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you Rick ! We appreciate your feedback and positive review of the property. I will pass this message along to the staff :) We hope tp see you again soon, until then.. safe travels and be well!

2/10 (非常に不満)

Darryl

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Property is very dated, my room had stains on bedspread and sheets, the floor was dirty, sink had an ugly attempted repair and water shooting from faucet. They did night clean the room the first night of staying. Money waisted but didn't want to waist the little time i had trying to find another room.
2024 年 5 月に 2 泊滞在
CC - Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Hi Darryl. We sincerely apologize for the subpar experience you had during your stay. Providing clean and well-maintained accommodations is a top priority for us, and we regret that we fell short of meeting your expectations. Your feedback regarding the dated property, stained bedspread and sheets, dirty floor, and issues with the sink are concerning, and we will address these matters with our housekeeping and maintenance teams immediately to ensure that necessary improvements are made. Additionally, we apologize for the oversight in not cleaning your room on the first night of your stay. This does not reflect the level of service we aim to provide, and we will investigate this issue further to prevent any recurrence in the future. We understand your disappointment and appreciate your patience. If there's anything else we can do to make amends or if you have any further concerns, please don't hesitate to contact us. We value your feedback and hope to have the opportunity to regain your trust in the future.

6/10 (普通)

John A.

出張, カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
My wife is in a wheel chair. We requested a handicap accessible room. The room was clean and the bed was comfortable. The room itself was not large enough to accommodate a wheelchair, it was difficult to turn or get around furniture. The vanity are was very small. Then only thing wheelchair accessible was the shower. The bed was hjgh and difficult for her to get into.
2024 年 4 月に 1 泊滞在
CC - Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
We sincerely apologize for any inconvenience or discomfort your wife experienced during your stay. Ensuring accessibility and comfort for all our guests, including those with special needs, is of the utmost importance to us. We regret that the room did not meet your expectations in terms of size and layout, and we appreciate your feedback on the challenges your wife faced with maneuverability and accessing the bed.We will review the layout and features of our handicap accessible rooms to identify areas for improvement and ensure they better accommodate the needs of our guests. Your feedback is invaluable to us, and we will take it into consideration as we strive to provide a better experience for all our guests in the future.If there's anything else we can do to assist you or if you have any further suggestions, please don't hesitate to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable stay in the future.

4/10 (不満)

Barbara

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
This hotel had a bad smell which probably could have been resolved if the carpets were cleaned.
2024 年 4 月に 2 泊滞在
Lauren Wingateからの返信 (投稿日 : 2024 年 4 月 29 日)
Barbara, We are sorry that we missed the mark during your stay. We take all reviews seriously and will forward this to the appropriate department.

6/10 (普通)

Amber、Glen Burnie

家族旅行
良かった点 : スタッフとサービス
We stay here every February. Hotel is quiet located near everywhere we need to get to
2024 年 2 月に 2 泊滞在
CC - Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Hi Amber! We're glad to hear that you choose to stay with us every February and that our hotel's quiet atmosphere and convenient location meet your needs during your visits. Ensuring a peaceful and convenient stay for our guests is important to us, and we appreciate your continued loyalty. If there's anything specific you'd like us to prepare for your next visit or if you have any feedback to share, please don't hesitate to let us know. We look forward to welcoming you back for another comfortable stay next February and thank you for choosing to stay with us.

10/10 (非常に良い)

Sean

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly, late-night check-in. Great price. We made a very good decision, staying here.
2024 年 4 月に 1 泊滞在
Lauren- general manager からの返信 (投稿日 : 2024 年 4 月 22 日)
Sean,So happy to hear that you enjoyed your stay here! Please come back soon and visit with us again! Safe travels

4/10 (不満)

Jennifer

気になった点 : 清潔度、スタッフとサービス
2024 年 4 月に 2 泊滞在
Ramada Team からの返信 (投稿日 : 2024 年 4 月 22 日)
Jennifer, We are sorry to hear that we missed the mark in regards to your stay. We will continue to work hard to provide a better experience for all guests.

2/10 (非常に不満)

Lenny

家族旅行
We booked this close to midnight, went to check in immediately, and did not realize that the reservation had jumped to the next day. When we went to check in, they were booked for the night and would not give us a refund. We had the reservation less than 10 minutes after contacting Expedia to cancel and get a refund. Expedia said that Ramada was not willing to work with them and grant the refund.
2024 年 4 月に 1 泊滞在
Lauren GM からの返信 (投稿日 : 2024 年 4 月 9 日)
This reservation was marked as a no show for day of arrival- I’m sorry that you were told that we refused to refund you money- we were never informed of your situation. I am the manager and the person responsible for refunds and this is the very first time I am hearing of this. Staff on duty does not have authority to issue refunds and this would have been routed to me. However the booking company did not contact us on this one. I am happy to assist. And will reach out to you tomorrow.

10/10 (非常に良い)

Kristen

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 4 泊滞在
CC - Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Kristen,Thank you very much for your 5/5 rating! We're thrilled to see that you had a positive experience at our hotel. Your satisfaction is our top priority, and we look forward to providing you with excellent service during your future stays. If you have any feedback, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon!Sincerely,

6/10 (普通)

Lauretta

出張
People standing outside smoking marijuana around the various exits.
2024 年 4 月に 1 泊滞在
MP - Guest Relations Manager からの返信 (投稿日 : 2024 年 4 月 8 日)
Hello Lauretta, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

10/10 (非常に良い)

Herbert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place
2024 年 3 月に 1 泊滞在
CC - Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Herbert,We're delighted to hear that you had a great experience during your stay with us! Providing excellent service and accommodations is our top priority, and we're thrilled that you enjoyed your time at our hotel. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We look forward to welcoming you back on your next visit!Sincerely,

8/10 (良い)

John

家族旅行
Staff was good and good location off 95 Breakfast was good
2024 年 4 月に 1 泊滞在
General Manager からの返信 (投稿日 : 2024 年 4 月 3 日)
John, thank you for your review! We are happy to hear that you enjoyed breakfast and that the location was convenient for your travel needs!

10/10 (非常に良い)

Louis、Rotonda West

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked the price charged....(competitive) Remote for the TV only partially worked, had to get out of the bed to work some of the buttons on the TV it self
2024 年 3 月に 1 泊滞在
MP - Guest Relations Manager からの返信 (投稿日 : 2024 年 4 月 1 日)
Hello Louis, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 (良い)

Artur

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
As a plus - Friendly and helpful staff, breakfast and parking included. As a minus - air condition/ heating unit placed too close to bed with no option to change a direction of fan blowing. Generally we were happy with the stay, family 2 2.
2024 年 3 月に 1 泊滞在
MP - Guest Relations Manager からの返信 (投稿日 : 2024 年 3 月 31 日)
Hello Artur, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

4/10 (不満)

Hannah

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Ramada Team からの返信 (投稿日 : 2024 年 3 月 29 日)
Hello Hannah, Your feedback is important to us. We apologize that we missed the mark during your stay. We will continue to work on providing a better product for our guests.

10/10 (非常に良い)

Rick

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Desk Person was very nice..
2024 年 3 月に 1 泊滞在
Lauren- General Manager からの返信 (投稿日 : 2024 年 3 月 18 日)
Rick,Thank you kindly for your feedback about your interaction with our Guest Service Agent. We hope that you enjoyed your entire visit to our property and that you come back and see us again soon. Your feedback is valued and appreciated. It helps us to identify and improve in many areas. So happy to hear that you were treated with kindness during your visit.Happy and safe travels:)

4/10 (不満)

Laura

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our stay over all was awful. Front desk staff was rude both at check in and later in the evening.I was shocked that they don’t have an elevator to the second floor. They really need to disclose that better. Cleaning staff was banging at the door 2 hours before check out time. The cleanliness of the room was okay at first glance but then once settled in you could see the age of the hotel by crack and stains on the walls and ceiling. The only thing we truly enjoyed was the bottomless coffee and the gentleman who was running Dave’s. He was fantastic and made us enjoy our time at the in house restaurant.
2024 年 3 月に 1 泊滞在
General Manager からの返信 (投稿日 : 2024 年 3 月 10 日)
We apologize that we failed to meet your expectations during your stay. We appreciate your feedback and we will utilize it to address your concerns fully.

6/10 (普通)

Duane

2024 年 3 月に 2 泊滞在
MP - Guest Relations Manager からの返信 (投稿日 : 2024 年 3 月 31 日)
Hello Duane, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 (良い)

Fengxiang

良かった点 : 清潔度、スタッフとサービス
stayed 1 night, it is good.
2024 年 2 月に 1 泊滞在
MP - Guest Relations Manager からの返信 (投稿日 : 2024 年 2 月 28 日)
Hello Fengxiang, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

10/10 (非常に良い)

Arif

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Lauren- GMからの返信 (投稿日 : 2024 年 2 月 25 日)
Arif,Thank you for your positive review of the property. We are happy to hear that you enjoyed your stay. Please come back and visit us again soon. We are happy to have you! Safe and happy travels!

10/10 (非常に良い)

Latisha

良かった点 : 設備とサービス
The gentleman who checked us in, I believe his name is Willie, was absolutely amazing. accommodated my family with everything we asked for or help with. Never an attitude l, very polite and helpful. Thank you Willie
2024 年 2 月に 2 泊滞在
Lauren- GMからの返信 (投稿日 : 2024 年 2 月 25 日)
Latisha,Thank you for your positive review of the property! And thank you for sharing your experience during check in with our night audit agent Willie. I am extremely excited to let him know that he received a guest compliment :) we appreciate you taking the time to acknowledge Willie and all that he offers to the team! Thank you for choosing Ramada!

10/10 (非常に良い)

Laura

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Lauren- GMからの返信 (投稿日 : 2024 年 2 月 25 日)
Laura,We are happy to hear that you enjoyed your visit to our property! Thank you for sharing your feedback. We appreciate your review and business. We hope to see you again soon.

8/10 (良い)

Shawn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The bar on the premises
2024 年 2 月に 1 泊滞在
Lauren- GMからの返信 (投稿日 : 2024 年 2 月 24 日)
Shawn,We are happy you enjoyed your time at “David’s” we’re happy to have you! Please come back and enjoy more food and drinks with us soon!

10/10 (非常に良い)

Idaisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Lauren Wingate- General Manager からの返信 (投稿日 : 2024 年 2 月 23 日)
Idaisa, Thank you for the Stellar review of the Ramada Newark! Your feedback is very important to us! We will continue to value guests like you and offer the best possible product.Please come back and see us again soon. Safe and happy traveling! Thank you for choosing Ramada!

10/10 (非常に良い)

rajesh

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Lauren- General Managerからの返信 (投稿日 : 2024 年 2 月 22 日)
Rajesh, We are thrilled to hear that you enjoyed your stay with us! We hope to see you again soon. Until that time, safe and happy travels. Thank you for choosing Ramada!

10/10 (非常に良い)

William

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
VERY CLEAN AND QUIET
2024 年 1 月に 2 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2024 年 2 月 4 日)
Hello William, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

10/10 (非常に良い)

Rick

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good Stay
2024 年 1 月に 1 泊滞在
Lauren- GMからの返信 (投稿日 : 2024 年 1 月 29 日)
Rick,Thanks for your 5/5 review! We are happy to hear that you enjoyed your time at the Ramada. Please come back and see us again soon!

4/10 (不満)

Katherine

気になった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Lauren-GMからの返信 (投稿日 : 2024 年 1 月 29 日)
Katherine, Would you be interested in sharing what about your stay was Poor? I would be interested in hearing more about your experience.

2/10 (非常に不満)

KAIMEI

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bad service
2024 年 1 月に 1 泊滞在
Lauren Wingate- General Manager からの返信 (投稿日 : 2024 年 1 月 27 日)
Hello Kaimei,Would you care to elaborate on what happened during your stay. I see that you noted you received “bad service” I would like to know what took place so I can take appropriate steps to correct and resolve future issues for guests. I would also like to offer service recovery if appropriate considering your situation. Thank you and I apologize in advance.

2/10 (非常に不満)

Vikas

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Washrooms in pretty bad shape. Shower head cover was lose making piping viable. Wifi signal was absolutely disaster. Getting 2 mbps in the room. Upon adivising the front desk, I was told there are a lot of guests so the signal strength becomes poor. What a joke. They should cater for sufficient bandwidth assuming the hotel is at full capacity
2024 年 1 月に 2 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 27 日)
Hello Vikas, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 (普通)

Shaylynn

カップルで旅行
気になった点 : スタッフとサービス
noisy
2024 年 1 月に 1 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 23 日)
Hello Shaylynn, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 (非常に良い)

William

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
My stay was wonderful.
2024 年 1 月に 1 泊滞在
Lauren Wingate- General Manager からの返信 (投稿日 : 2024 年 1 月 19 日)
William, we are delighted to hear that you enjoyed your stay with us here at Ramada Newark DE . Thank you for your post- stay review of the property. Please come back and see us again soon!

8/10 (良い)

Jeannine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very surprising that this Ramada was that good. Would recommend for a quick overnight trip. Very easy on & off the 95.
2024 年 1 月に 1 泊滞在
Lauren Wingate- General Manager からの返信 (投稿日 : 2024 年 1 月 18 日)
Jeannine,We are happy to hear that you enjoyed your stay here at Ramada. We are always working to improve the guest experience at our property. Please stop by and see us again the next time you are in town. Thank you

10/10 (非常に良い)

William

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Lauren Wingate- GMからの返信 (投稿日 : 2024 年 1 月 18 日)
William, So happy to hear that you enjoyed your stay with us here at the Ramada Newark DE. We look forward to seeing you again soon and hope that each time you visit it’s better than the time before, that is our goal.Safe travels and stay warm.

10/10 (非常に良い)

BRIAN

2024 年 1 月に 1 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 9 日)
Hello Brian, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

4/10 (不満)

Thiago

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Hotel is in poor shape, along with the room. Room was dirty and furniture falling into pieces. Parts of the wall were missing. I booked for four people and got only 3 sets of towels. Room was dark and lighting was terrible, including in the shower. When checking in, I spotted two bedbugs on the couch at the entrance. Expedia page tells the hotel has EV charging station, which is accurate.
2024 年 1 月に 1 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 9 日)
Hello Thiago, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice place!
2023 年 12 月に 1 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 9 日)
Hello Michael, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 (良い)

CHRISTY

Clean room. Great customer service. Will recommend.
2023 年 12 月に 1 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 1 日)
Hello Christy, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 (良い)

Corey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
They stay was fine. Unfortunately due to the heavy rain we did experience some water coming in the room
2023 年 12 月に 2 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2023 年 12 月 27 日)
Hello Corey, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 (良い)

Dawn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel with nice staff
I was looking for a basic hotel that met my needs, and I found it. The staff was helpful and the hotel was clean and functional. The stay was very nice after I got into my room. The check-in process was arduous, though not at the fault of the person at the front desk. She was working diligently to help everyone. The key machine w also not working as it should. The hotel is clean, the beds are comfortable, and the shower is hot. The staff were also friendly and respectful. I also like that there is a later checkout time than other hotels I have stayed in. I would stay again!
2023 年 12 月に 1 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2023 年 12 月 19 日)
Hello Dawn, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 (非常に良い)

Nathan

良かった点 : 清潔度、施設のコンディションと設備
Was very comfortable
2023 年 12 月に 1 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2023 年 12 月 19 日)
Hello Nathan, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 (非常に良い)

Laura

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Best by far staff was very friendly everything worked properly anything I needed was provided free breakfast great outdoor area for the kids to play 2 entrance doors. The only dislike was squeaky beds . Best price around right next to the mall grocery store and eateries. Thumbs up from me and laundry area a bit pricey but convenient.
2023 年 12 月に 2 泊滞在
Lauren Wingate- General Managerからの返信 (投稿日 : 2023 年 12 月 11 日)
Laura,We are so happy that you enjoyed your stay here at our property. Sorry that the beds were squeaky :( we will work on that! Please come back and see us again soon.