6/10 Okay
Trinh
Traveled with family
May 27, 2024
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The staff are rude! When I came to receptionist to ask for help about parking and how to get inside the parking, their face look like they hate to be at their job. Not 1 single smile on their faces. The people are rude. The room is ok. I open the blanket and found a tiny bug under the blanket that still moving. I took care of and clean up myself rather than ask that those mean people at service desk for help. My family of 6 people stay here. I came down to get breakfast for my family. A staff in the kitchen came out and asked me is these all your food? Me by myself to be able to get food for all 6 people, I have to stacked the place on top of each other. I was making my waffles and she came out pointed to my food and asked me that. Then I came down again to get some more food because 1 of me with two hands can’t carry food for family of 6 in 1 trip. When I got the egg, I saw that see came out and stood at the corner to watch me. Then when I move to get my waffles, she approached me and asked why I need many plates and food. I said I get food for family of 6 people. That had rude my morning. I paid $269 a night with free breakfast and get treat like I’m homeless asking for food. The room is super hot. I adjust the AC all the way to 66 and it couldn’t get cool.
Bathroom is clean. I wouldn’t recommend to stay here for that price. We are customers not someone who beg to stay here for free.
Trinh
Stayed 2 nights in May 2024