バー (施設内)

ウォーカー ホテル トライベッカの口コミ

3.5 out of 5
ウォーカー ホテル トライベッカ
77 Walker Street, New York, NY

口コミ

8.6

非常に良い

評価 10 - 606 件の口コミ中 351 件が非常に良い" "
評価 8 - 606 件の口コミ中 146 件が良い" "
評価 6 - 606 件の口コミ中 57 件が普通" "
評価 4 - 606 件の口コミ中 35 件が不満" "
評価 2 - 606 件の口コミ中 17 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

8.4/10

設備とサービス

8.8/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

HIDEAKI

出張
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
一部のルームメイキングの対応が悪かったり、空調のコントロールパネルが破損しており、対応を求めた担当者が忘れてしまう等、主にスタッフの対応の不備が2,3ありましたが、それ以外の場所、交通の便(Sybway St.の近く)、周辺環境の良さ(SohoやChina townに近い)、1階のCafeが心地よい、室からの景観が素晴らしい、等々いずれも非常に良かったと思います。何より、NYのこの場所、この施設で200$台とは非常にReasonableでした。スタッフの不備は、まあアメリカならこのようなものでしょう。
2023 年 11 月に 8 泊滞在

8/10 (良い)

Suemori

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
That would be great of there's a fridge and a microwave in the room.
2023 年 3 月に 2 泊滞在
Edwin - Front Desk Managerからの返信 (投稿日 : 2023 年 4 月 25 日)
Hi Suemori,We do have fridges at the property and at no cost! The request is per availability, I hope your next stay is even better!

8/10 (良い)

宿泊されたお客様

2019 年 12 月に 1 泊滞在
Zack Urbutis からの返信 (投稿日 : 2020 年 1 月 7 日)
Thank you for taking the time to share your review! We are looking forward to welcome you back for another stay at Walker Tribeca Hotel.

8/10 (良い)

Maggie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I will stay here again. Super location and really nice space. I wish the hotel had more food options during the week, that there was ice and wine to purchase on sight but maybe that will happen in the late Spring.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent stay, would stay here again
2024 年 5 月に 4 泊滞在

8/10 (良い)

Kerith

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Absolutely loved the location of this hotel. It was a brilliant base for exploring Manhattan and surround areas. The staff were lovely and helpful. The bed was really comfy and the shower was great. I was in one of the cosy rooms and it was indeed cosy! It had decent storage with a drawer under the bed which was fab in a small room. Sadly my window was opposite an office window so privacy wasnt ideal and it was a little noisy (room 319). The rooms are a little tired. It could do with a lick of paint. My friends blind stopped working and as did my aircon. But both were quickly fixed. You cant beat the location though. I would stay here again.
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

LINDA

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent staff and surroundings. Rooms are exceptionally small but beds are incredibly comfortable
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Dan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is located in a great location near many shops and restaurants and transportation
2024 年 5 月に 1 泊滞在

8/10 (良い)

Tammi

良かった点 : 清潔度、スタッフとサービス、設備とサービス
nice location
2024 年 4 月に 5 泊滞在

4/10 (不満)

sarah

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Would never stay here again
2024 年 3 月に 2 泊滞在

8/10 (良い)

Emily-Jade

2024 年 4 月に 6 泊滞在

8/10 (良い)

Carlos

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
-The room did not have a fridge. -Would have liked the curtains to lower and raise individually. -Hotel did not allow food in the rooms/room service. -hotel restaurant had a private event, would of liked to know that at check in. -when asked for a refresh of the room, the cleaning crew only provided 1 new towel instead of 2, and did not fully turn the bed. -TV channel options. -WIFI, could be faster.
2024 年 5 月に 2 泊滞在

4/10 (不満)

Curt

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
The front desk lied to us about servicing our broken ac/heat in room. It was broken the entire 4 days we relayed this to the front desk 4 times. Each time they said that the “engineer” would take care of it. He/she never even came to Our room to look at it!
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Max

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Michael

2024 年 4 月に 1 泊滞在

8/10 (良い)

Horace、Abu Dhabi

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice, well located hotel with a convenient coffee shop. Small rooms.
2024 年 4 月に 7 泊滞在
Jalen - Front Office Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Hi Horace- Thank you for this great review! We are thrilled to read that you enjoyed your stay and hope to see you again soon!

8/10 (良い)

Kyla

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a good stay at the Walker Hotel! The room was tiny as many others have said but my husband and I found it fine for the 2 of us and we didn't spend much time in the room. Was difficult to get around him to get out of the bed as there's only one side to get in and the beds are very tall, but that wasn't a big problem. The mattress was comfortable but the pillows were very flat and weren't great for my neck. The speakeasy downstairs was great and the bar in the lobby had great coffee but you have to pay a small fortune for it. Our biggest issue was the TV not working. Someone came right away when we asked about it and fixed the cable, but he said he'd fix the Chromecast the next day and he never came back. We were leaving the following day so we didn't follow up but maybe I should have called again. All around a pretty good stay.
2024 年 4 月に 3 泊滞在
Jalen - Front Office Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear KylaThank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at our hotel. Your kind words and positive feedback mean a lot to us.At Walker Tribeca, we strive to provide exceptional service and create memorable experiences for our guests, and it is truly rewarding to know that we succeeded in meeting your expectations. We are delighted that you enjoyed our facilities, amenities, and the overall atmosphere of our hotel.Our team takes great pride in delivering top-notch hospitality, and your recognition of their efforts is highly appreciated. We will make sure to share your compliments with everyone involved, as it will serve as motivation for them to continue delivering outstanding service.Once again, thank you for your glowing review. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future for another exceptional stay.If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out. We are always here to ensure your utmost satisfaction.Best,Jalen TeasleyFront Office managerWalker Hotel Tribeca

10/10 (非常に良い)

Quinton

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Amazing location, amenities, aesthetic. Room could use a little sprucing up. Overall exactly what we needed for a 1 night stay.
2024 年 4 月に 1 泊滞在
Jalen - Front Office Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Hi Quinton- Thank you for this great review! We are thrilled to read that you enjoyed your stay and hope to see you again soon!

10/10 (非常に良い)

Damonte

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location, everything was in walking distance
2024 年 4 月に 1 泊滞在
Jalen - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Greetings, Damonte - Thank you for taking the time to complete this review. We are thrilled to see that you enjoyed your stay and hope to welcome you back soon!Best Regards,Jalen TeasleyFront Office ManagerWalker Hotel Tribeca

2/10 (非常に不満)

Claudia

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
The rooms were so small. We stayed for the amenities and couldn’t even get in the bar or get a drink. There isn’t a lot in the area.
2024 年 4 月に 1 泊滞在
Jalen - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Hi Claudia - Thank you for taking the time to write this review. Feedback, good and bad, is a gift and we use this to continue to improve the guest experience. In the event that you would like to give us another chance, please reach out directly so we can assist in your next reservation. We hope to see you again soon.Best,Jalen TeasleyFront Office ManagerWalker Hotel Tribeca

10/10 (非常に良い)

James

良かった点 : 設備とサービス
Nice and walkable to where I needed to go.
2024 年 4 月に 1 泊滞在
Jalen - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Hi James - Thank you for this great review! We are thrilled to read that you enjoyed your stay and hope to see you again soon!

10/10 (非常に良い)

Sivan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Cool hotel, great location, lovely room, kind staff.
2024 年 4 月に 1 泊滞在
Jalen - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Hi Sivan - Thank you for this great review! We are thrilled to read that you enjoyed your stay and hope to see you again soon!

6/10 (普通)

Cecilia

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Dieguita

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Great location for walking to many sites. Great for visiting my daughter at NYU. Great dining options. Always enjoy our stay.
2024 年 4 月に 3 泊滞在
Jalen - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Hi Dieguita - Thank you for taking the time to complete this survey. We are thrilled to see that you enjoyed your stay and hope to welcome you back soon.Best,Jalen TeasleyFront Office ManagerWalker Hotel Tribeca

10/10 (非常に良い)

Kimberly

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Cute hotel! Having a blue bottle coffee attached is such a plus. Room is on the smaller side but that’s pretty normal for nyc.
2024 年 4 月に 2 泊滞在
Jalen - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Greetings, Kimberly - Thank you for taking the time to complete this survey. We are thrilled to see that you enjoyed your stay and hope to welcome you back soon.Best Regards,Jalen TeasleyFront Office ManagerWalker Hotel Tribeca

6/10 (普通)

Lorenzo、Satillo

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Liked the area. Rooms are quite small for the rate.
2024 年 4 月に 2 泊滞在
Jalen - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Hi Lorenzo - Thank you for taking the time to write this review. Feedback, good and bad, is a gift and we use this to continue to improve the guest experience. In the event that you would like to give us another chance, please reach out directly so we can assist in your next reservation. We hope to see you again soon.Best,Jalen TeasleyFront Office ManagerWalker Hotel Tribeca

10/10 (非常に良い)

Tracey

2024 年 4 月に 1 泊滞在
Jalen - Front Office Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Hi Tracey- Thank you for this great review! We are thrilled to read that you enjoyed your stay and hope to see you again soon!

8/10 (良い)

Oliver

出張, カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property itself was nice and in a good location. Not too far from the metro. We only spent one night there and the bed was very comfortable. The TV didn’t work but we didn’t need to use it anyway.
2024 年 4 月に 1 泊滞在
Jalen - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Greetings, Oliver - Thank you for taking the time to complete this review. We are thrilled to see that you enjoyed your stay and hope to welcome you back soon!Best Regards,Jalen TeasleyFront Office ManagerWalker Hotel Tribeca

4/10 (不満)

Lukas

出張
$30 per night "facilities fee" ("wifi, gym access, etc.") only disclosed at checkout sounds like a BBB complaint to me. Hiding it by deducting it from the incidentals refund is plainly dishonest. It's not an incidental if it's built-in.
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Alfred Leo

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quirky elegance
2024 年 3 月に 1 泊滞在
Edwin - Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Dear Alfred,Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at our hotel. Your kind words and positive feedback mean a lot to us.At Walker Tribeca, we strive to provide exceptional service and create memorable experiences for our guests, and it is truly rewarding to know that we succeeded in meeting your expectations. We are delighted that you enjoyed our facilities, amenities, and the overall atmosphere of our hotel.Our team takes great pride in delivering top-notch hospitality, and your recognition of their efforts is highly appreciated. We will make sure to share your compliments with everyone involved, as it will serve as motivation for them to continue delivering outstanding service.Once again, thank you for your glowing review. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future for another exceptional stay.If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out. We are always here to ensure your utmost satisfaction.Best regards,

10/10 (非常に良い)

Charles

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice facility. Our room was modern utilizing RFID entry, powered window shades, dimmable lighting and a USB port on the desk lamp for phone charging. A few more outlets near the bed would have been useful to plug in additional electronics, and there were some signs of ageing in the form of cracks in the drywall and tile grout, but, overall very clean and neat. Oddly enough, no mini fridge, but, not a dealbreaker for me Onsite restaurant (Mostrador) had breakfast, lunch and dinner available, however our schedule did not allow us to explore the menu. There is also a "speakeasy" called Saint Tuesday which can only be accessed via reservation with a staff member. Saint Tuesday was a cozy, very small room with seating and a bar and had a live jazz band playing (apparently a nightly event) and offered classic cocktails, house cocktails, wines, champagne, and draft beer. The beers were limited to a Sunday Beer, Lager, Sloop, and Juice Bomb IPA (which tasted a bit like grapefruit juice- delicious!) Staff was amazingly accommodating, polite, professional, and helpful!!! Every interaction left me smiling. No need to say that the location of the facility is within reach of, well, just about everything. WTC is a 10, maybe 15 minute walk away, subway station was about 6 minutes away, Park Fast garage 6 minutes, Starbucks, 6 minutes....the list goes on and on. Great location, great staff, great dining and sightseeing options. Will definitely consider again if staying in Tribeca!
2024 年 3 月に 2 泊滞在
Jalen - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear CharlesThank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at our hotel. Your kind words and positive feedback mean a lot to us.At Walker Tribeca, we strive to provide exceptional service and create memorable experiences for our guests, and it is truly rewarding to know that we succeeded in meeting your expectations. We are delighted that you enjoyed our facilities, amenities, and the overall atmosphere of our hotel.Our team takes great pride in delivering top-notch hospitality, and your recognition of their efforts is highly appreciated. We will make sure to share your compliments with everyone involved, as it will serve as motivation for them to continue delivering outstanding service.Once again, thank you for your glowing review. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future for another exceptional stay.If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out. We are always here to ensure your utmost satisfaction.Best regards,Jalen T Front Desk ManagerWalker Hotel Tribeca

10/10 (非常に良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Jalen - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Hi Sarah - Thank you for this great review! We are thrilled to read that you enjoyed your stay and hope to see you again soon!

10/10 (非常に良い)

Alexandra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
For the room sizes they sure do make good use of the design. Not sure how it would feel to travel with more than one person in the room. Was very loud from the traffic at all hours of the night. But that’s not something the hotel can control.
2024 年 3 月に 2 泊滞在
Jalen - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear AlexandraThank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at our hotel. Your kind words and positive feedback mean a lot to us.At Walker Tribeca, we strive to provide exceptional service and create memorable experiences for our guests, and it is truly rewarding to know that we succeeded in meeting your expectations. We are delighted that you enjoyed our facilities, amenities, and the overall atmosphere of our hotel.Our team takes great pride in delivering top-notch hospitality, and your recognition of their efforts is highly appreciated. We will make sure to share your compliments with everyone involved, as it will serve as motivation for them to continue delivering outstanding service.Once again, thank you for your glowing review. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future for another exceptional stay.If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out. We are always here to ensure your utmost satisfaction.Best regards,Jalen T Front Desk ManagerWalker Hotel Tribeca

10/10 (非常に良い)

Eva

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I only stay at the Walker Hotel in Tribeca when I travel to New York. The hotel is clean, accessible and the staff is amazing. The café and restaurant are also very good.
2024 年 3 月に 4 泊滞在
Jalen - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear EvaThank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at our hotel. Your kind words and positive feedback mean a lot to us.At Walker Tribeca, we strive to provide exceptional service and create memorable experiences for our guests, and it is truly rewarding to know that we succeeded in meeting your expectations. We are delighted that you enjoyed our facilities, amenities, and the overall atmosphere of our hotel.Our team takes great pride in delivering top-notch hospitality, and your recognition of their efforts is highly appreciated. We will make sure to share your compliments with everyone involved, as it will serve as motivation for them to continue delivering outstanding service.Once again, thank you for your glowing review. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future for another exceptional stay.If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out. We are always here to ensure your utmost satisfaction.Best regards,Best,Jalen TFront Office ManagerWalker Hotel Tribeca

6/10 (普通)

Emily

グループ旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス
Staff canceled my upcoming reservation at this property during checkin of my most recent trip; "you have two reservations" which of was incorrect. I will never stay there again and now I can’t since my upcoming reservation was cancelled.
2024 年 3 月に 1 泊滞在
Jalen - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Hi Emily - Thank you for taking the time to write this review. Feedback, good and bad, is a gift and we use this to continue to improve the guest experience. Please feel free to reach out to us directly so we can assist in your next reservation. We hope to see you again soon.Best,Jalen TFront Office ManagerWalker Hotel Tribeca

10/10 (非常に良い)

Christen

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
/ was a great stay
2024 年 3 月に 2 泊滞在
Jalen - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear ChristenThank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at our hotel. Your kind words and positive feedback mean a lot to us.At Walker Tribeca, we strive to provide exceptional service and create memorable experiences for our guests, and it is truly rewarding to know that we succeeded in meeting your expectations. We are delighted that you enjoyed our facilities, amenities, and the overall atmosphere of our hotel.Our team takes great pride in delivering top-notch hospitality, and your recognition of their efforts is highly appreciated. We will make sure to share your compliments with everyone involved, as it will serve as motivation for them to continue delivering outstanding service.Once again, thank you for your glowing review. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future for another exceptional stay.If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out. We are always here to ensure your utmost satisfaction.Best,Jalen TFront Office ManagerWalker Hotel Tribeca

8/10 (良い)

Kate

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room has everything you need but it’s very noisy and loud at night
2024 年 3 月に 3 泊滞在

6/10 (普通)

Jann

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The hotel is great if you’re looking for a late-night crowd. The rooms are very small and windows do nothing to help with the loud streets. However, the place is full of cool creative types and would be a blast for the right kind of guest.
2024 年 3 月に 2 泊滞在

6/10 (普通)

JAMIE

It was a little run down, things didn’t work particularly well (air conditioner, toilet, shower). Sheets and towels were pretty worn out (holes and frayed). Cleaning was just folding towels and making bed and when I asked for it to be swept and surfaces cleaned it wasn’t done very well (still had hair and dirt on the ground).
2024 年 3 月に 6 泊滞在

8/10 (良い)

Kayla

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay!
2024 年 3 月に 1 泊滞在
Jalen - Front Office Managerからの返信 (投稿日 : 2024 年 3 月 25 日)
Hi Kayla- Thank you for this great review! We are thrilled to read that you enjoyed your stay and hope to see you again soon!

2/10 (非常に不満)

Brett

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Advertised valet parking, but none available. Made reservation solely based on this amenity.

6/10 (普通)

Pierino Dellibovi

良かった点 : スタッフとサービス
2024 年 3 月に 3 泊滞在
Jalen - Front Office Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear PierinoI apologize for any inconvenience or frustration you may have experienced during your stay at our hotel. We truly value your feedback and take your concerns very seriously. Our primary goal is to ensure the comfort and satisfaction of all our guests, and it is disappointing to hear that we fell short of your expectations.Please know that we are actively working to address the issues you've raised, and we appreciate you bringing them to our attention. We strive to provide exceptional service and a pleasant atmosphere for all our guests, and we regret that we did not meet your standards on this occasion.We would like to make it right and regain your trust. If you would be willing to provide us with more details about your specific concerns, we will take immediate action to resolve them and prevent any similar occurrences in the future. Your satisfaction is of utmost importance to us, and we are committed to ensuring that your next experience with us exceeds your expectations.Once again, I apologize for any inconvenience caused. We value your patronage and hope to have the opportunity to welcome you back to our hotel in the future, where we can demonstrate our commitment to providing an exceptional guest experience.If you have any further questions or would like to discuss your concerns in more detail, please do not hesitate to reach out to our guest relations team.Best,Jalen TeasleyFront Office ManagerWalker Hotel Tribeca

2/10 (非常に不満)

Victor、Watchung

2024 年 3 月に 1 泊滞在
Edwin - Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Hi Victor- Thank you for taking the time to rate this review. Feedback, good and bad, is a gift and we use this to continue to improve the guest experience. In the event that you would like to give us another chance, please reach out directly so we can assist in your next reservation. We hope to see you again soon.Best,Edwin ContrerasFront Office ManagerWalker Hotel Tribeca

8/10 (良い)

Lisandra

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was ok.
2024 年 3 月に 6 泊滞在

10/10 (非常に良い)

Faroll

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff are super helpful and nice. Amazing.
2024 年 2 月に 5 泊滞在
Jalen - Front Office Managerからの返信 (投稿日 : 2024 年 3 月 11 日)
Hi Faroll- Thank you for this great review! We are thrilled to read that you enjoyed your stay and hope to see you again soon!

6/10 (普通)

Gillian

出張
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
The room was very small but bright ana as pictured. There was an issue with cleanliness. Staff was efficient and lobbybwas nice.
2024 年 2 月に 1 泊滞在
Jalen - Front Office Managerからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear GillianThank you for sharing your feedback regarding the size of your room. We sincerely apologize for any disappointment or inconvenience caused by the room's dimensions.We understand that the size of a room can greatly impact the overall comfort and satisfaction of our guests. While we strive to provide accommodations that meet the diverse needs and preferences of our guests, we acknowledge that our rooms may vary in size and layout.We appreciate your feedback as it helps us identify areas for improvement. Rest assured that we will take your comments into consideration when evaluating future enhancements to our room offerings.If you would like to discuss your concerns further or explore any potential alternatives, we encourage you to reach out to our guest relations team. They are dedicated to ensuring your stay meets your expectations, and they will be more than happy to assist you with finding a solution that better suits your needs.Once again, we apologize for any inconvenience caused, and we appreciate your understanding. We value your patronage and hope to have the opportunity to welcome you back in the future, where we can work towards providing you with a more enjoyable experience.If there is anything else we can assist you with, please do not hesitate to let us know.Best regards,Walker Tribeca Hotel

8/10 (良い)

Jennie、Plantation

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall, great service but too noisy.
2024 年 3 月に 1 泊滞在
Jalen - Front Office Managerからの返信 (投稿日 : 2024 年 3 月 11 日)
Hi Jennie- Thank you for taking the time to write this review. Feedback, good and bad, is a gift and we use this to continue to improve the guest experience. Please feel free to reach out to us directly so we can assist in your next reservation. We hope to see you again soon.Best,Front OfficeWalker Hotel Tribeca

10/10 (非常に良い)

Ryan、Woodinville

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great!
2024 年 2 月に 5 泊滞在
Jalen - Front Office Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Ryan Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at our hotel. Your kind words and positive feedback mean a lot to us.At Walker Tribeca, we strive to provide exceptional service and create memorable experiences for our guests, and it is truly rewarding to know that we succeeded in meeting your expectations. We are delighted that you enjoyed our facilities, amenities, and the overall atmosphere of our hotel.Our team takes great pride in delivering top-notch hospitality, and your recognition of their efforts is highly appreciated. We will make sure to share your compliments with everyone involved, as it will serve as motivation for them to continue delivering outstanding service.Once again, thank you for your glowing review. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future for another exceptional stay.If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out. We are always here to ensure your utmost satisfaction.Best regards,Best,Jalen TeasleyFront Office ManagerWalker Hotel Tribeca

10/10 (非常に良い)

Griffin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Jalen - Front Office Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Griffin Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at our hotel. Your kind words and positive feedback mean a lot to us.At Walker Tribeca, we strive to provide exceptional service and create memorable experiences for our guests, and it is truly rewarding to know that we succeeded in meeting your expectations. We are delighted that you enjoyed our facilities, amenities, and the overall atmosphere of our hotel.Our team takes great pride in delivering top-notch hospitality, and your recognition of their efforts is highly appreciated. We will make sure to share your compliments with everyone involved, as it will serve as motivation for them to continue delivering outstanding service.Once again, thank you for your glowing review. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future for another exceptional stay.If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out. We are always here to ensure your utmost satisfaction.Best regards,Best,Jalen TeasleyFront Office ManagerWalker Hotel Tribeca

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
One night stay in Feb
Smooth check in process and the bar area downstairs was really nice. And roved on a Friday evening and they had a band playing. Room was clean and comfortable, the room category I had was a very small room. It was fine for me but would be a push for 2 people comfortably staying there
2024 年 2 月に 1 泊滞在
Jalen - Front Office Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Hi Traveler- Thank you for taking the time to complete this survey. We are thrilled to see that you enjoyed your stay and hope to welcome you back soon.Best,Jalen TeasleyFront Office ManagerWalker Hotel Tribeca