外観

ジ ウェスティン ニューヨーク グランド セントラルの口コミ

4.5 out of 5

口コミ

8.8

非常に良い

評価 10 - 2439 件の口コミ中 1568 件が非常に良い" "
評価 8 - 2439 件の口コミ中 476 件が良い" "
評価 6 - 2439 件の口コミ中 197 件が普通" "
評価 4 - 2439 件の口コミ中 113 件が不満" "
評価 2 - 2439 件の口コミ中 85 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

8.4/10

設備とサービス

9.0/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Murata

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 8 日)
Murata, we're thrilled to see your 5-star rating for The Westin New York Grand Central. It's great news that your stay left a strong positive impression. We can't wait to welcome you back when your travels bring you to New York again. Thank you for your review!

6/10 (普通)

Toshihiko

2023 年 11 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 29 日)
Toshihiko, we appreciate your feedback. As we strive for constant improvement, any further insights regarding your experience would be welcome. Your comments help us to better meet and exceed expectations. Thank you once again for choosing to stay with us.

10/10 (非常に良い)

Makina

2023 年 8 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 8 月 14 日)
Thank you for this excellent rating, Makina!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at The Westin New York Grand Central! We'd love to host you again someday for yet another unforgettable visit.

8/10 (良い)

HIDEKI

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
グランドセントラル駅が近いのでベースホテルには良かったです
2023 年 7 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 7 月 19 日)
ヒデキさん、この素晴らしいレビューを残していただきありがとうございます。ウェスティン ニューヨーク グランド セントラルでのご滞在がとても楽しいものであったことを嬉しく思います。市内中心部の便利な立地をご利用いただきまして、大変嬉しく思います。私たちはお客様に最も思い出に残る体験のみを提供するよう努めており、お客様からの賞賛は私たちが成功していることを示しています。別の素晴らしい経験をするために、近いうちにまたお客様をお迎えできることを楽しみにしています。

8/10 (良い)

Noriko

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This place is very near the Station and easy to get several breakfast, and clean
2023 年 7 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 7 月 13 日)
Thanks for sharing your feedback with us, Noriko!It's fantastic to see how much you enjoyed your recent stay at The Westin New York Grand Central! We strive to provide our guests with a very comfortable and modern environment. We look forward to hosting you again, in the near future for another outstanding experience.Thank you again for taking the time to share your feedback!

4/10 (不満)

MASAAKI

出張
気になった点 : 清潔度、客室の快適度
痩せたバスタオル
バスタオルが、足ふきマットの様に痩せて硬かった。
2023 年 6 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 7 月 5 日)
ご意見をお聞かせいただきありがとうございます。 私たちとのご滞在全体にご満足いただけなかったとのこと、大変申し訳ございません。また、ご期待を超えられなかったことをお詫び申し上げます。 ぜひ今後ともご宿泊をご検討いただければ幸いです。

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 2 泊滞在

6/10 (普通)

Ryunosuke

2023 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 3 月 20 日)
We appreciate you leaving your feedback with us, Ryunosuke.While we're glad you enjoyed your stay, we regret that your visit was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

10/10 (非常に良い)

tomoki

2023 年 1 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 1 月 17 日)
Thank you so much for your wonderful rating! We’re delighted to know that we went above and beyond in providing you with the best experience possible. Thank you for making us your hotel of choice - we excitedly await your next visit!

6/10 (普通)

JIA

2023 年 1 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 1 月 17 日)
Thank you for sharing, Jia.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

10/10 (非常に良い)

Naho

2022 年 6 月に 2 泊滞在

10/10 (非常に良い)

Jennifer

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful rooms, lots of space in the king/sofabed room even with the sofabed pulled out. Gorgeous view of the Empire State Building!!! Grand Central Dining concourse and subway access was so fantastic and was walkable to so many sights
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Ahmad

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
From the moment I arrived, I was greeted with exceptional customer service that set the tone for my entire stay. The front desk concierge, Thomas, exemplified professionalism and courtesy in every interaction. I can't speak highly enough of the outstanding service provided by Thomas and the entire team. I look forward to my next visit!
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

JACK-THANH

2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 27 日)
Jack-Thanh, thank you for your excellent rating! The team at The Westin New York Grand Central is thrilled you enjoyed your stay. We're looking forward to welcoming you back soon.

10/10 (非常に良い)

Oscar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good Attention and the Breakfast good
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 25 日)
Oscar, thank you for your positive feedback! The team at The Westin New York Grand Central is delighted to hear you enjoyed the attention provided and the breakfast offerings. We look forward to welcoming you back soon.

8/10 (良い)

Julie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I am a frequent guest at this facility because of its convenience, relative cleanliness, and reasonable rates. My greatest disappointment is the small number of towels provided, but easily remedied with a request for extra. The staff is great And very accommodating
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 24 日)
Hello Julie,Thank you for continuously choosing The Westin New York Grand Central. It is wonderful to know that you find our location, cleanliness, and rates to be satisfactory. We appreciate your feedback regarding the towels and are glad to hear that this can be easily addressed through a request. Our team members are always here to ensure your stay is pleasant. We're looking forward to welcoming you back on your next visit.

6/10 (普通)

Brian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Check in took a very long time
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 24 日)
Brian, thank you for sharing your feedback. Your observation regarding the check-in process is valuable, and the team is continuously working to improve overall efficiency and guest experience. We hope to have the opportunity to serve you again in the future.

8/10 (良い)

Eren

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Das Hotel hat eine sehr gute Lage um Zufuss alles zu erreichen die Station grand Central ist in 5 min zu erreichen. Sehr viel los im Hotel ist immer sehr turbulent in der Lobby. Sandra am Empfang war sehr sehr nett und zuvorkommend.
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 22 日)
Eren, vielen Dank für Ihre freundlichen Worte über das Westin New York Grand Central und für die Wertschätzung der günstigen Lage. Es ist schön zu hören, dass Sandra mit ihrer Hilfsbereitschaft und Freundlichkeit einen positiven Eindruck auf Sie gemacht hat. Wir hoffen, Sie für einen weiteren wundervollen Aufenthalt wieder bei uns begrüßen zu dürfen.

8/10 (良い)

Sakayi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 22 日)
Sakayi, thank you for your positive rating of The Westin New York Grand Central. We're delighted to know you had a pleasant experience and hope to welcome you back soon!

10/10 (非常に良い)

Valenisia

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice hotel to stay in. It’s far enough from the noise in Times Square but still close to get around!
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 21 日)
Valenisia, thank you for the wonderful feedback. The Westin New York Grand Central is glad to hear you enjoyed its location, providing a peaceful retreat while still being conveniently close to attractions. We're looking forward to welcoming you back!

8/10 (良い)

Helen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay!
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Helen, thank you for your kind words! The Westin New York Grand Central is delighted you had a great stay. We're looking forward to welcoming you back.

4/10 (不満)

Hector

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
The Hotel has lots of hidden fees.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 19 日)
Hector, thank you for your feedback. The information you provided is valuable, and we strive to ensure transparency in all charges. If you have any concerns or require further clarification, our team members are here to assist.

8/10 (良い)

sampath Kumar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Sampath, thank you for your rating! The Westin New York Grand Central is delighted to see you had an enjoyable stay. We hope to welcome you back soon.

10/10 (非常に良い)

Susan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Susan, thank you for your fantastic rating of The Westin New York Grand Central. Our team is delighted that you enjoyed your stay. We look forward to hosting you again soon!

8/10 (良い)

pinky

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good stay
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 19 日)
Pinky, thank you for choosing The Westin New York Grand Central. We are pleased you had a good stay. We hope to welcome you back for an even better experience in the future.

10/10 (非常に良い)

Davina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Best hotel I’ve stayed at in Manhattan. Staff were all wonderful. I’ll be going back when I visit annually.
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 19 日)
Davina, thank you for your wonderful review! The Westin New York Grand Central team is thrilled to hear that you had such an exceptional stay. We look forward to welcoming you back on your annual visits!

10/10 (非常に良い)

Thomas

家族旅行
Excellent all around
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 19 日)
Thomas, the team at The Westin New York Grand Central is delighted you had an excellent stay! We're looking forward to welcoming you back for another great experience.

10/10 (非常に良い)

JONATHAN

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I have stayed here many times. My only complaint is that the room was not equipped with a USB port.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 19 日)
Jonathan, thank you for your loyalty to The Westin New York Grand Central. We're delighted to hear you enjoy staying with us. We apologize for the inconvenience you faced regarding the room amenities. We're continuously working to improve, and we appreciate your feedback. We're looking forward to welcoming you back soon.

8/10 (良い)

kia

家族旅行
良かった点 : 清潔度、設備とサービス
I've been to NYC quite a few times, and I've never stayed in a hotel that had a lot space, but the Westin had all the space I needed. Hotel is convenient to many shopping, restaurants and in walking distance to many attractions including Time Square.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 17 日)
Kia, thank you for choosing The Westin New York Grand Central. It is wonderful to hear you enjoyed the spacious accommodations and found our location convenient for shopping, dining, and exploring nearby attractions. We hope to welcome you back on your next visit to NYC!

10/10 (非常に良い)

Alex Ray

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 17 日)
Alex, thank you for your outstanding rating of The Westin New York Grand Central! Our team is thrilled to know you had such a positive experience. We're looking forward to welcoming you back soon.

10/10 (非常に良い)

Patricia

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our entire stay was fantastic! All of our requests were answered within minutes. The hotel was very clean and safe. The hotel restaurant had very good food and drinks.
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Patricia, it's wonderful to hear you found your stay at The Westin New York Grand Central fantastic. We're thrilled that your requests were promptly dealt with and you felt comfortable in our clean, secure environment. Your kind words about our restaurant's food and beverages are much appreciated. Thank you for choosing us, and we hope to welcome you back in the future.

8/10 (良い)

Abraham V

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Convenient location.
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Abraham V, it's wonderful to learn that you appreciated the strategic location of The Westin New York Grand Central. We hope this convenience added value to your stay and look forward to having you again for another enjoyable experience.

8/10 (良い)

Yajnaseni

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 15 日)
Yajnaseni, thank you for rating your stay at The Westin New York Grand Central. We're delighted you had a positive experience with us! We hope to welcome you back on your next visit to New York City.

10/10 (非常に良い)

Sally

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We spent a long weekend in Manhattan. Ideal location as we were able to walk everywhere. Just far enough away from Time Square to avoid all the people but close enough to walk over to Times Square in the afternoon and in the evening. Room was a good size. The 3 of us were very comfortable.
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Sally, thank you for your wonderful review! It's fantastic to hear that The Westin New York Grand Central offered an ideal location for your long weekend in Manhattan. We're delighted that you found the room size comfortable for all three of you. We can't wait to welcome you back on your next visit to the city.

10/10 (非常に良い)

Robin、Lakeland

カップルで旅行
良かった点 : 設備とサービス
Great hotel
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Robin, we're thrilled to learn that your stay at The Westin New York Grand Central lived up to your expectations. Thank you for acknowledging the quality of our property. We look forward to welcoming you back in the future.

10/10 (非常に良い)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ideal location to visit the main attractions. Near a hop-on/hop-off bus route for uptown or downtown loops, near shuttle routes to get to Newark. Tons of dining options nearby. Rooms are spacious and quiet by NYC standards. So convenient if travelling without a car.
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 13 日)
Michael, your wonderful feedback regarding The Westin New York Grand Central has put big smiles on our faces. We're thrilled to know that the strategic location and our ample, peaceful rooms added to the joy of your trip. It's also great to hear our property made car-less travel easier for you, and that you found plenty of dining options nearby. We hope to welcome you back in the future for another exceptional experience.

6/10 (普通)

Elisha

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
BUYER BEWARE: We stayed here for one night. The rooms were nice, the location was convenient but I would NOT recommend this hotel. They have unethical pricing practices. We expected a high price for NYC but many fees were never disclosed, just charged. When we booked through Expedia it was stated that there would be a destination fee on the room; however, when we got our bill there were also undisclosed destination fees charged for parking and even breakfast $120 for a breakfast buffet for 4 and that's after two of those meals were supposedly complimentary. A separate undisclosed fee for each thing! I tried calling and was dumped into a voicemail. My expectations of receiving any answers on this are very low.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Elisha, it's meaningful to hear feedback that provides an opportunity for improvement. We regret to learn about your concerns regarding the clarity of our pricing. Our goal is always transparency and honesty about potential expenses, and we certainly don't wish for any guest to feel surprised about charges incurred during their stay. We appreciate hearing about your positive comments regarding the comfortable rooms and strategic location. For your pricing queries and seeking answers, our customer service representatives and financial team are more than ready to assist you further for better understanding. Thank you for reaching out.

10/10 (非常に良い)

Adrian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Adrian, thank you for choosing The Westin New York Grand Central for your recent stay. We're delighted to learn of your positive experience. We appreciate your high rating and look forward to hosting you again in the future.

4/10 (不満)

Shankar

小さなお子様連れの家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス
Parking was not free at the hotel. Breakfast was not included as part of the booking. Server or manager at the breakfast section was very impolite. Kept repeatedly asking which room we were in and if we paid for the breakfast etc.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 22 日)
Shankar,Thank you for sharing your feedback. It's clear there were aspects of your stay that did not meet your expectations. The concerns regarding your breakfast experience will be looked into. Should you choose to stay with us again, we hope to provide a more seamless experience.

10/10 (非常に良い)

Zhiyong

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
great experience
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 13 日)
Zhiyong, thank you for choosing The Westin New York Grand Central. We're thrilled to hear that you had a great experience! We can't wait to welcome you back on your next visit to the city.

10/10 (非常に良い)

Kristen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect central location to all that NYC has to offer.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 13 日)
Kristen, it's uplifting to hear that you valued the optimal location of The Westin New York Grand Central for exploring the diverse attractions New York City provides. We eagerly anticipate your next visit.

2/10 (非常に不満)

Nikhil

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 13 日)
Nikhil, it's concerning to see that your experience did not meet expectations. We strive to ensure our guests have quality experiences. We acknowledge your rating and would like to hear more about your stay to understand how we can improve. We are always committed to enhancement and sincerely hope you'll give us another opportunity in the future.

10/10 (非常に良い)

Amanda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 13 日)
Amanda, thank you for taking the time to rate The Westin New York Grand Central. We're thrilled to have met your expectations, and we look forward to welcoming you back in the future.

8/10 (良い)

Lisa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a very nice hotel and property. I would stay again!
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 11 日)
Lisa, it's wonderful to hear you found The Westin New York Grand Central to be a delightful place to stay. We're truly pleased that you'd consider joining us again in the future. Your positive feedback is greatly appreciated by our team. Thank you for taking the time to share your thoughts.

10/10 (非常に良い)

Daniel James

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean. Friendly staff. Nice breakfast buffet.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 11 日)
Daniel, we're thrilled to hear of your enjoyable experience at The Westin New York Grand Central. It's wonderful that our cleanliness standards, amicable team members, and delightful breakfast buffet met your expectations. We sincerely look forward to hosting you again.

10/10 (非常に良い)

Mevlida

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything is excellent!
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 10 日)
Mevlida, it's delightful to hear you found everything to be excellent at The Westin New York Grand Central. We strive to offer a memorable experience for our guests and it's great to hear that we achieved this during your stay. We look forward to welcoming you back on your next visit to New York City.

10/10 (非常に良い)

Tracy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 11 日)
Thank you for taking the time to leave this wonderful rating, Tracy! We hope to see you again soon at The Westin New York Grand Central so we can share yet another amazing experience!

10/10 (非常に良い)

rochelle

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Will stay again, easy access to grand central station and other mid town sites.
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 10 日)
Rochelle, it's great to know that your stay at The Westin New York Grand Central was convenient for your needs. Our location truly offers easy connections to many of the city's attractions. We're thrilled to hear that you're planning to stay with us again. We look forward to your next visit.

10/10 (非常に良い)

Christof、Tucker

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice spot, great service. I'll be back
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 10 日)
Christof, it's wonderful to hear that you enjoyed your time at The Westin New York Grand Central. We appreciate your positive feedback about our excellent service. We're excited to have the opportunity of welcoming you back in the future.

10/10 (非常に良い)

Bruce

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly and helpful staff
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Bruce, it's wonderful to hear that you had such a positive experience at The Westin New York Grand Central. Our team members strive to provide friendliness and assistance to our guests. We look forward to your next visit.