ロビー

ザ ミケランジェロ ホテルの口コミ

4 out of 5
ザ ミケランジェロ ホテル
152 W 51st St, New York, NY

口コミ

9.2

とても素晴らしい

評価 10 - 1078 件の口コミ中 740 件が非常に良い" "
評価 8 - 1078 件の口コミ中 239 件が良い" "
評価 6 - 1078 件の口コミ中 63 件が普通" "
評価 4 - 1078 件の口コミ中 19 件が不満" "
評価 2 - 1078 件の口コミ中 17 件が非常に不満" "

9.4/10

清潔度

9.4/10

スタッフとサービス

8.0/10

設備とサービス

8.8/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

8/10 (良い)

Shinichi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
広くて静か。価格も適正だと思います。スタッフの対応も良かったと思います。電気ポットがあれば尚、良かったです。
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 9 日)
シンイチ様、ミケランジェロ ホテル ニューヨークの広々とした静かな空間と価格にご満足いただけたとのこと、大変嬉しく思います。当ホテルのスタッフもお客様に好印象を持っていただけたことを嬉しく思います。電気ケトルに関するお客様のご意見は今後の改善のために参考にさせていただきます。次回のご来館をお待ちしております。

10/10 (非常に良い)

HIDEKI

良かった点 : 施設のコンディションと設備
Location! LOCATION!
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 28 日)
Hideki, it's delightful to hear your appreciation for Michelangelo Hotel New York's strategic setting. We're thrilled it enhanced your time in the city. We anticipate your return in the future. Thank you for choosing to stay at Michelangelo Hotel New York.

10/10 (非常に良い)

Rentaro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 2 日)
Rentaro, it's wonderful to see such a high rating for Michelangelo Hotel New York. We're thrilled that you had an excellent stay and we sincerely hope to welcome you back again for another great experience.

10/10 (非常に良い)

Shin

2023 年 8 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 9 月 18 日)
Thank you for the fantastic rating, Shin!We strive to make all of our guests feel welcome and relaxed during their time at Michelangelo Hotel New York! We can't wait to see you again soon.

8/10 (良い)

M

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 8 月 12 日)
Thank you for taking the time to leave us a 4/5 rating, M!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Michelangelo Hotel New York.

6/10 (普通)

Keiko

2023 年 7 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 7 月 30 日)
Thank you for taking the time to submit this feedback, Keiko.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

10/10 (非常に良い)

Hiroko

2023 年 7 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 7 月 24 日)
Thank you for taking the time to leave this wonderful rating, Hiroko! We hope to see you again soon at Michelangelo Hotel New York so we can share yet another amazing experience!

10/10 (非常に良い)

Hisaya

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Chic atmosphere. Good facility. Good Hospitality. Spacious room.
2023 年 4 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 5 月 5 日)
Thank you so much for sharing your feedback with us, Hisaya!We appreciate your compliments regarding the atmosphere at Michelangelo Hotel New York. Our ambiance is something in which we take a lot of pride. We're glad you enjoyed your time with us so much. We'd love to see you back again soon.Thank you!

10/10 (非常に良い)

MASAHIKO

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
ホテルは高級な雰囲気でスタッフの方の対応もとても親切、丁寧で心地よく過ごせました。タイムズスクエアにも近く、大変便利で何処にでも行きやすい立地です。おすすめのホテルです。
2022 年 8 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2022 年 8 月 21 日)
まさひこ様、この度は素敵なレビューを頂きありがとうございます!ミケランジェロ ホテル ニューヨークでの滞在がとても楽しかったことを嬉しく思います。また、市内中心部の便利なロケーションをご利用いただき、大変光栄に存じます。私たちはゲストに最も思い出に残る体験のみを提供するよう努めており、あなたの賞賛は私たちが成功していることを示しています.別の素晴らしい体験のために、すぐに再びあなたをホストすることを楽しみにしています!

8/10 (良い)

YASUE

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2022 年 6 月に 4 泊滞在

10/10 (非常に良い)

Fredrick、Tallahassee

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A beautiful and historic hotel over 100 years old - renovated in a sophisticated European style - managed by gracious, personable and attentive staff.
2024 年 5 月に 12 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 23 日)
Fredrick, thank you for your wonderful review. Michelangelo Hotel New York is delighted that you appreciated our sophisticated European style and historic charm. Our team members strive to provide warm and personalized service. We're looking forward to welcoming you back on your next visit to New York!

10/10 (非常に良い)

Beverly

出張
Loved the suite
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 22 日)
Beverly, thank you for your kind comment. The team at Michelangelo Hotel New York is delighted to hear you enjoyed your stay, especially the suite. We hope to welcome you back soon!

10/10 (非常に良い)

Glenn

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had never been to NYC and expected what we see on TV all the time. From the second we entered the hotel we were treated like royalty. The staff including Bryan, Theodore and Edwin made us feel like we were so appreciated and valued. We will never stay anywhere else in NYC! Great job Michelangelo Hotel!
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 21 日)
Glenn, thank you for choosing the Michelangelo Hotel New York for your first visit to NYC! Our team members, including Bryan, Theodore, and Edwin, are delighted to hear that you felt appreciated and valued during your stay. We look forward to welcoming you back on your next trip to the city!

8/10 (良い)

Nathan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient location and nice overall experience. Very attentive and friendly staff. There were some broken/non functioning items in our room like the remote control, bathroom heat lamp, and broken vanity fixture, these did not really take away much overall, but did limit to four stars, not five.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 21 日)
Nathan, thank you for sharing your feedback about your stay at Michelangelo Hotel New York. It is wonderful to hear that you enjoyed the convenient location and had a nice overall experience with our attentive and friendly team members. We appreciate your understanding regarding the items in the room and will ensure they are addressed. We're looking forward to welcoming you back for an even better stay next time!

10/10 (非常に良い)

Catrina

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 18 日)
Catrina, the team at Michelangelo Hotel New York is delighted you found your stay beautiful. We're looking forward to welcoming you back soon!

8/10 (良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you for sharing your thoughts with us, Jennifer!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Michelangelo Hotel New York. Thank you and have a lovely day!

2/10 (非常に不満)

Claudia

良かった点 : 清潔度
気になった点 : スタッフとサービス
Das Hotel versuchte den doppelten Preis der schriftlich vereinbart war abzubuchen! Kein Gespräch mit dem Hotel Management half,im Gegenteil, plötzlich war von zusätzlichen Gebühren die Rede. Außerdem wollte das Hotel eine Kaution von 2000$, für den Fall das wir das Zimmer zerstören würden! Nachdem das Hotel 10 000$ versuchte abzubuchen, war unsere Kreditkarte gesperrt. Wir mussten Expedia um Hilfe bitten. Als wir am Abend vor der Abreise nochmals einen Versuch unternahmen mit dem Management zu reden, erfuhren wir, dass unsere Zimmerkarten gesperrt wurden! Obwohl wir bereits 5000$ bezahlt und nur noch 1200$ offen waren versuchte das Hotel weitere 3000$ abzubuchen. Wir mussten trotzdem die restliche Summe zahlen, sonst wären wir nicht in unsere Zimmer gekommen. Ein Albtraum, den ich so noch nie erlebt habe! Ich kann andere nur warnen in dieses Hotel zu ziehen. In den Google Rezensionen lasen wir, dass das was uns passiert ist, kein Einzelfall war. Wir waren schon oft in New York, aber so eine "Behandlung" kannte ich bis dato nicht. Wir müssen immer noch fürchten, dass das Hotel die nicht vereinbarten 3000$ versucht zu bekommen.
2024 年 5 月に 12 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Claudia, es ist bedauerlich, von den Schwierigkeiten zu hören, die Sie während Ihres Aufenthalts mit der Abrechnung und Kommunikation hatten. Die beschriebene Situation entspricht nicht dem Erlebnis, das wir unseren Gästen bieten möchten. Es ist ermutigend, dass Sie Expedia um Hilfe bei der Lösung gebeten haben. Die Bedenken hinsichtlich Ihrer Kreditkartennutzung und zusätzlicher Gebühren betreffen sensible Angelegenheiten, die sorgfältig behandelt werden müssen. Unser Team ist bestrebt, bei allen Transaktionen Transparenz und Fairness sicherzustellen. Ihr Feedback ist wertvoll und wir werden unsere Prozesse überprüfen, um Missverständnissen vorzubeugen.

10/10 (非常に良い)

Gregory

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
comfortable roomy suite great restaurants in area
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 16 日)
Gregory, thank you for sharing your feedback. We are delighted to hear you enjoyed the comfortable and spacious suite at Michelangelo Hotel New York. It's great to know you also appreciated the fantastic restaurants nearby. We hope to welcome you back soon!

8/10 (良い)

Jack

気になった点 : 施設のコンディションと設備
Location was great. The hotel was tired. Toilet didn’t flush. It took ages to frame the bath and sink
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 15 日)
Jack, it's pleasing to see that you appreciated the Michelangelo Hotel's prime location. However, we regret any inconvenience you may have experienced with the condition of our establishment and your room's plumbing facilities. Continuous improvements are at the heart of our mission and your feedback is vital to that. We hope to have the opportunity to deliver a more elevated experience in the future.

10/10 (非常に良い)

Sandra

Loved the location and the hotel
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 13 日)
Sandra, it's fantastic to hear you appreciated the location and ambiance of Michelangelo Hotel New York. Thank you so much for your heartwarming review. We're aiming for that 5-star experience every time and we hope to host you again in the near future.

10/10 (非常に良い)

Virginia、Pensacola

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is small and inviting and very conveniently located. I️ always return.
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 10 日)
Virginia, we're thrilled to hear about your repeated visits to Michelangelo Hotel New York due to our prime location and inviting ambience. We can't wait to welcome you back for more memorable stays. Thank you for sharing your experience with us.

10/10 (非常に良い)

Susan

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is the loveliest hotel in NYC. Quiet, elegant, comfortable, magnificent staff. One of the best hotels I've ever stayed in. Location is perfect, too.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 9 日)
Susan, thank you for sharing your wonderful feedback from your time at the Michelangelo Hotel New York. We're thrilled to hear you found the hotel charming, cozy, and situated in an ideal location. It's also great to learn that you had a commendable experience with our team members — one of our highest praises. We appreciate you choosing us and we look forward to welcoming you back for another memorable stay.

10/10 (非常に良い)

Jodi

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Not due to property but right outside the hotel there was an area that had a blockade with metal wiring on the top. It took away from the sidewalk and did not do the hotel justice that it deserves.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 8 日)
Jodi, thank you for sharing your feedback and high rating. We appreciate your acknowledgment of the Michelangelo Hotel New York's value. We're sorry if the external environment affected your perception. Although we can't control all elements outside, we'll continue doing our best to provide an outstanding experience within our premises. We hope to see you again on your next visit to New York.

10/10 (非常に良い)

Courtney、Arvada

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Customer service was top notch from the helpful door man, to the sweet cleaning ladies, to the kind and informative bellhops, I felt very welcome and safe (travelled alone). Location is great! I was able to walk to all the museums, Central Park, Times Square from the hotel. Room was spacious and had a charming vintage vibe. I would absolutely stay here again the next time I visit NYC.
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Courtney, thank you for sharing your delightful experience at the Michelangelo Hotel New York. It's rewarding to hear that our dedicated team members provided exceptional service and made you feel welcome. The hotel's prime location certainly provides an easy access to iconic New York attractions. The lovely vintage charm in our spacious rooms is also adored by many of our guests. We look forward to your return visit. Safe travels until then!

10/10 (非常に良い)

Renee、SPRING HILL

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A beautiful hotel located in the heart of the theatre district. You are one minute walk to Times Square and a few minutes walk to St. Patrick's Cathedral, Radio City Music Hall, Rockerfeller Plaza and a host of other must see places. The room was quite large, clean and welcoming. Staff were excellent. I would definitely stay here again
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 6 日)
Renee, thank you for sharing about your marvelous experience at the Michelangelo Hotel New York. We're thrilled our prime location served as a perfect backdrop for your trip, putting you within mere steps of the bustling Times Square and other significant attractions. We're equally delighted that our spacious, meticulously maintained rooms and our outstanding team members have left you with such a positive lasting impression. We eagerly await the opportunity to welcome you back.

8/10 (良い)

George

出張
If you do not like loud humming noises every five minutes, never let them assign you room 327. I was initially given this room and told it was an upgrade, but it was like being underwater on a cruise ship at the bottom of an interior courtyard, and the room backs up to an elevator shaft that goes to the apartments above the hotel. Every few minutes there is a loud humming vibration, and the staff admitted it was very noisy. They were very nice about moving me, and my room on the sixth floor was excellent. Just don’t get stuck down in the dungeon.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 3 日)
George, it's terrific to hear that you appreciated your accommodation on the sixth floor at Michelangelo Hotel New York. We're sorry you found the initial room assigned to not meet your expectations due to the noise. Our team members are always ready to address any concerns and ensure our guests have a comfortable stay. We hope we'll have the opportunity to give you an even more excellent experience on your next visit.

10/10 (非常に良い)

IRENE、Stafford

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall great place to lodge
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 2 日)
Irene, we're delighted to hear you had such a great experience at the Michelangelo Hotel New York. Your brief and uplifting comment means a lot to us. We look forward to welcoming you back in the future.

8/10 (良い)

James

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel is close enough to Broadway and Times Square that everything in that area is convenient without being in the thick of the crowds which helps with noise. It has a beautiful lobby and the rooms are well furnished and clean. The staff was also great and their doormen were friendly and super helpful. And the shower pressure (an issue at so many hotels these days) was surprisingly good. We only had 3 main complaints. The first was the bathroom felt outdated compared to everything else. The sink handles were loose, the toilet flush strength was poor, the tub/shower combination was awkward, and so on. The second complaint was the air conditioning setup. The room air conditioning worked, but they also had an additional unit in the room piped through the window. This allowed air, noise, and more into the room via the propped windows with no way to close them. It made for noisy nights considering the pedicabs blasting music and sirens and other such noises. Finally, their minibar setup is terrible. The prices are absurd, even for a more expensive hotel. You do get 2 free bottles of water a day which is great, but since the fridge is packed with expensive drinks, there is no place for you to store anything yourself. Basically, the minifridge is a minibar only. And its setup is massive in the room. It felt like we were being pushed to spend $10 on a mini can of Pringles or whatever else was available the whole time. Great hotel. Not sure its worth the price per night.
2024 年 4 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
James, we appreciate you taking the time to share your experience at Michelangelo Hotel New York. It's rejuvenating to hear that our convenient location, striking lobby, impeccably maintained rooms, and homely team added value to your stay.We regret, however, hearing about several aspects that did not live up to your expectations. We understand the bathroom fixtures may require some enhancements. Also, it's unfortunate if our air conditioning setup and noise from outside affected your peaceful sleep. Regarding your observation on the mini bar provisions, we grasp that the lack of free space might not have been optimal for personal use.Your feedback is constructive and will be shared with the concerned teams for any possible improvements. Despite your concerns, it's pleasing to hear your acknowledgment of us as a great hotel. Should you choose to return, we assure you we strive to enhance your next stay with us.

10/10 (非常に良い)

William

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location to midtown.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 26 日)
William, it's sincerely pleasing to know you enjoyed the convenient location of the Michelangelo Hotel New York. Your feedback is valuable to us and we look forward to the privilege of serving you again in the future.

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 27 日)
Jennifer, it's heartening to know that your stay at Michelangelo Hotel New York met your expectations. Thank you for sharing your rating through an Expedia Review - we truly appreciate it. Our dedicated colleagues look forward to welcoming you back for another exceptional stay.

8/10 (良い)

Shekofe、Yorba Linda

家族旅行
良かった点 : 清潔度、スタッフとサービス
The location and the staff was excellent but unfortunately the rooms are old and our heater was on constantly which made us very uncomfortable to sleep at the room temperature was high. The hotel manager did offer us a suite but since it was our final night there we stayed in our room. They need to upgrade the rooms.
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 26 日)
Shekofe, thank you for choosing Michelangelo Hotel New York and taking the time to share your thoughts. It is wonderful to hear you appreciated our prime location and the excellent service delivered by our team members. Regarding your issue with the room temperature and the age of our rooms, we truly value your feedback as it helps us in our ongoing efforts to improve our services and facilities. We look forward to the opportunity of providing you with an even better experience on your next visit.

10/10 (非常に良い)

Anand

2024 年 4 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Anand, it was a pleasure to have you at Michelangelo Hotel New York. We're thrilled to understand your stay was such a positive one. Do return for more memorable experiences in the future.

10/10 (非常に良い)

Sharla L

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Michelangelo is the bomb! On my next trip to NYC, this is the place I prefer to stay. When a place to stay is this great, why look anywhere else:-) Staff is remarkable!!!!!
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 23 日)
Sharla, thank you for sharing your stellar feedback about your experience at Michelangelo Hotel New York. We're thrilled that you classified our hotel as "the bomb" and appreciated the standout service from our team members. Your preference to choose us again for your future stay means a lot to us. We certainly look forward to welcoming you back. Safe travels until then!

10/10 (非常に良い)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent. Very pleased with our stay
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
David, thank you for sharing your experience at Michelangelo Hotel New York. It's wonderful to read that you were very pleased with your stay! We look forward to welcoming you back in the future.

10/10 (非常に良い)

Roy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My daughter and I had an amazing experience for our first trip to NYC. The hotel was in a great location easily accessible to all shops and attractions. We arrived very early and were able to check in and take a nap before hitting the streets. Our room was clean, quiet and great toiletries for our use. The shower pressure was wonderful and the beds were very comfortable. We felt safe and had great service at the desk and bar. The doormen were very helpful in getting us transportation to the airport and assisting with storing our luggage.
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
Roy, it's gratifying to hear that you and your daughter had a remarkable trip at Michelangelo Hotel New York. We take pride in our strategic location and the satisfying accommodations we provide. From the early check-in to the excellent services from our team members, we are pleased to have contributed positively to your NYC adventure. Your feedback regarding the comfortable beds and convenient transportation assistance is also appreciated. We eagerly anticipate the opportunity to serve you again in the future.

8/10 (良い)

Erin

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff is wonderful, as always, and add so much to a visit! The rooms are spacious, the bed is very comfortable and the layout is great-perhaps it’s time for a refresh of some of the living area décor and furniture as it’s showing its wear.
2024 年 4 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 21 日)
Erin, it's fantastic to hear you appreciated the wonderful team members at Michelangelo Hotel New York, the spaciousness of your room, and the comfortable bed. Your note concerning the enhancement of the living area embellishments is well received. We continuously aspire to improve and your feedback plays a crucial role in this. We aim to deliver an even more enjoyable stay for you next time.

10/10 (非常に良い)

Michele

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff in this hotel is outstanding!!! Henry and Teodre are the first staff members you come in contact with and they radiate joy you can see that they love what they do and make sure your stay is special. The bartending staff is fantastic, Carmen made us feel special, on our second night with her we came in and she remembered what we liked to drink. I will only stay at the Michelangelo every time I am back in New York they do customer service right!
2024 年 4 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 17 日)
Michele, we are thrilled that you had such an enjoyable experience at the Michelangelo Hotel New York! It's so heartening to hear that Henry, Teodre, and Carmen left such vivid and joyful impressions. Our dedicated team members take immense pride in creating memorable moments for all our guests. We look forward to your return visits, and to making each one as special as the last.

10/10 (非常に良い)

Christine

Spacious rooms, convenient location. Corner room on 7th was a little noisy but overall comfortable stay.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Christine, we're thrilled to know you found comfort in the spacious rooms at the Michelangelo Hotel New York and enjoyed our convenient location. We appreciate your mention of the noise, rest assured it's an aspect we continually work on. We can't wait to impress you even more on your next visit.

10/10 (非常に良い)

Mary B. Flynn

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice hotel but no bedside lamps or coffee / tea facilities in room.
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 10 日)
Mary, thank you for choosing the Michelangelo Hotel New York for your stay. We're glad you found our establishment appealing. Your suggestions concerning the absence of bedside lamps and in-room beverage amenities have been taken on board. Your feedback is valuable in helping us enhance every guest's experience. We look forward to welcoming you back soon!

10/10 (非常に良い)

CAREN

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I received an upgrade to a very nice suite
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 4 日)
CAREN, it's fantastic to hear that you enjoyed the upgraded suite at Michelangelo Hotel New York. Our goal is to exceed guest exceptions and it seems we were able to do just that. We look forward to welcoming you back in the near future. Safe travels.

10/10 (非常に良い)

Cande

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 3 日)
Cande, thank you for choosing the Michelangelo Hotel New York and taking time to rate us. We are thrilled to learn you had an exceptional experience. Your feedback is invaluable, and we hope to welcome you back soon.

4/10 (不満)

Galina

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 3 日)
Galina, it seems your experience at our establishment didn't meet expectations. We're committed to improving our guests' experiences and your input is invaluable in our pursuit of excellence. Please consider giving us another chance in the future to better serve you. Thank you and safe travels.

10/10 (非常に良い)

Catherine

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Confortable and spacious rooms. Great staff. Excellent location.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 2 日)
Catherine, it's delightful to hear that you enjoyed your stay at the Michelangelo Hotel New York. We strive to provide comfortable, roomy accommodations and a prime setting for all our guests. Our team members appreciates your compliments and look forward to welcoming you back in the future.

8/10 (良い)

Nicole、Fair Lawn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff is lovely and the rooms are nice. The location is central to everything in the theater district. My only complaint is the temperature in the room. The air conditioning would not stay on so it was warm and stuffy. This made sleeping difficult for me.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 1 日)
Nicole, thank you for sharing your experience at the Michelangelo Hotel New York. We're pleased to know you appreciated the prime location and lovely team members. Regarding the air conditioning concern, we understand that comfort is paramount, and we regret this aspect may have marred your stay. Rest assured, your feedback will be passed on to the appropriate team for review. We hope to have the pleasure of welcoming you again for a more comfortable experience.

10/10 (非常に良い)

Jamie

良かった点 : スタッフとサービス、施設のコンディションと設備
Amazing location
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 31 日)
Thank you for taking the time to leave this fantastic review, Jamie!We're happy to hear you had such a wonderful experience with us at Michelangelo Hotel New York and that you appreciated our prime location. We hope to host you again so we can share yet another unforgettable visit with you.Thank you again for the feedback!

10/10 (非常に良い)

Theresa

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Outstanding service and staff.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 29 日)
Theresa, thank you for your wonderful feedback! It's fantastic to hear your appreciation towards our team members at Michelangelo Hotel New York for their outstanding service. We strive to deliver memorable experiences for our guests and are thrilled we exceeded your expectations. We eagerly await your return visit!

10/10 (非常に良い)

Gregory

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Nielah からの返信 (投稿日 : 2024 年 3 月 26 日)
Thank you for your feedback we look forward to your next stay.

8/10 (良い)

Jeneta、Lafayette Hill

良かった点 : スタッフとサービス
2024 年 3 月に 1 泊滞在
Nielah からの返信 (投稿日 : 2024 年 3 月 26 日)
Thank you for your feedback we look forward to your next stay.

10/10 (非常に良い)

Kristin

カップルで旅行
The Michelangelo is an absolute gem, perfectly located, nicely decorated, and with some striking antiques in the lobby. The staff is friendly and attentive, and does their best to make you feel at home. We’ve stayed several times and it’s comforting to be recognized when we return. The bar is excellent, and the only discordant note is having to pay a hefty fee, with tip, for morning coffee.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 26 日)
Kristin, it's a delight to learn that you think of Michelangelo Hotel New York as an absolute gem. We're pleased that you appreciate our unique décor and prime location. It's also wonderful to hear our team members' friendliness and attentiveness are making your stays even more comfortable. The fact that you continue to return is the highest compliment we could receive. We acknowledge your feedback regarding the morning coffee and will consider it for bettering our guest experience. We eagerly anticipate your next visit.

10/10 (非常に良い)

Elizabeth

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Kind staff, great room and super clean
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 26 日)
Elizabeth, we appreciate your fantastic feedback about Michelangelo Hotel New York. Your compliments regarding our dedicated team members, exceptional room, and impeccable cleanliness absolutely made our day. It was a great joy to host you, and we're looking forward to welcoming you back soon!