朝食、ディナーに営業 (イタリア料理)

ザ ジェームズ ニューヨーク - ノーマッドの口コミ

4.5 out of 5

口コミ

8.4

とても良い

評価 10 - 1002 件の口コミ中 533 件が非常に良い" "
評価 8 - 1002 件の口コミ中 226 件が良い" "
評価 6 - 1002 件の口コミ中 139 件が普通" "
評価 4 - 1002 件の口コミ中 70 件が不満" "
評価 2 - 1002 件の口コミ中 34 件が非常に不満" "

8.8/10

清潔度

8.6/10

スタッフとサービス

8.2/10

設備とサービス

8.4/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

8/10 (良い)

yasushi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 13 日)
Yasushi, thank you for your rating! We're glad to hear that your stay at The James New York – NoMad met your expectations. We look forward to welcoming you back on your next visit!

4/10 (不満)

YUKO

出張
良かった点 : 清潔度
気になった点 : スタッフとサービス
2023 年 9 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 9 月 26 日)
We appreciate you sharing your concerns with us, Yuko.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

10/10 (非常に良い)

NAOYUKI

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
セキュリティ面も良かったですし、部屋もいつも清潔にしてくださいました。 朝のコーヒーとフルーツ、夕方の音楽とワインがとても素敵でした。
2022 年 10 月に 7 泊滞在
Customer Serviceからの返信 (投稿日 : 2022 年 10 月 16 日)
直幸さん、素晴らしいレビューをありがとうございます!The James New York – NoMadでとても楽しい経験をしていただき、ありがとうございます。すべてのお客様に最高のサービスとセキュリティを提供するよう努めています。清潔な宿泊施設を高く評価していただき、大変嬉しく思います。私たちのチームは、すべての部屋を適切にリフレッシュするために細心の注意を払っています。あなたの賞賛は、私たちが成功していることを示しています!別の素晴らしい体験のために、すぐに再びあなたをホストすることを楽しみにしています!

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
ロケーション最高!
徒歩、バス、地下鉄でどこにでも出やすくて、かつそれなりに落ち着いたエリアなので、立地は最高です。周りに美味しいお店も多い方だと思います。 部屋もセンスのよいインテリアと清潔感は素晴らしいです。ただ空調がうるさいのと、シャワーブースからお湯が外にもれやすい点が残念でした。
2019 年 12 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2020 年 1 月 23 日)
Thanks for the wonderful review! It's fantastic you had such a lovely experience at The James New York – NoMad. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're looking forward to sharing another amazing experience with you soon! Have a beautiful day!

10/10 (非常に良い)

HM、Tokyo

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
とてもいいです。おススメです。
2019 年 7 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2019 年 8 月 1 日)
Dear HM, We were honored to host your Manhattan getaway and to find your perfect rating. Thank you! Your recommendation means the world to us! All the best, The James New York—NoMad

10/10 (非常に良い)

andrew

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Exceptional experience
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Robert、GYMEA

perfect location and accomodation loved the complementary evening wine hour 🍷
2024 年 5 月に 8 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Robert, thank you for your wonderful feedback! The team at The James New York – NoMad is thrilled to hear you enjoyed the location and accommodations. We're glad you loved the complimentary evening wine hour. We're looking forward to welcoming you back soon!

10/10 (非常に良い)

Robert、Wellesley Hills

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Delightful property
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for the 5/5 rating, Robert!It's excellent you enjoyed your time at The James New York – NoMad so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

6/10 (普通)

Tamara

気になった点 : スタッフとサービス、設備とサービス
Very bad housekeeping and they don’t tidy up the room so well
2024 年 5 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 18 日)
Tamara, thank you for your feedback. We aim to provide a high standard in all aspects of our service, including room maintenance. Your comments will be looked into to help us improve.

6/10 (普通)

Criciane

出張
良かった点 : スタッフとサービス
Hi All! I wanted to provide some feedback on our CEO's recent stay at The James New York - NoMad. Regrettably, there was an incident involving a cockroach in his room, which was quite unsettling. Additionally, there was an issue with a vendor in front of the hotel who was somewhat intrusive, detracting from the overall experience. Despite these issues, our stay was generally pleasant. We believe it is important to bring these matters to your attention to help enhance the experience for future guests. Thank you for your attention to these matters.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 15 日)
Criciane, your feedback is highly appreciated. We regret to learn about the unfortunate event with the insect in the room, along with the questionable vendor situation that detracted from your experience. This is certainly not the standard of satisfactory stay we strive to provide. We are glad to hear though that your overall visit was mostly agreeable. Rest assured, your comments will be taken into careful consideration for future guest experiences. Thank you for highlighting these areas for improvement.

10/10 (非常に良い)

John

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property and location!
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
John, thank you for your review. We're thrilled to hear that you enjoyed your stay at The James New York – NoMad. It's fantastic to know our prime location suited your needs perfectly. We look forward to welcoming you back on your next visit to New York.

10/10 (非常に良い)

James、Chevy Chase

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Renovated Large rooms Excellent restaurant Excellent staff
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 16 日)
James,Thank you for your feedback! The James New York – NoMad is delighted you enjoyed the renovated rooms, spacious accommodations, and our excellent restaurant. Our team members are thrilled to hear such commendation. We look forward to your next visit!

10/10 (非常に良い)

Santiago、Guatemala City

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 10 日)
Santiago, thank you for sharing your feedback. It's delightful to hear that your experience at The James New York – NoMad was excellent. Our aim is to provide unmatched service and it seems we hit the mark during your stay. We're excited to welcome you back for another memorable stay in the future.

8/10 (良い)

Amanda、Laguna Beach

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I would have given the property a perfect rating if I wouldn't have had a wet floor the entire stay or a rude person at check in. Otherwise it’s a great nyc hotel…great room size, location, rest of the facility and staff.
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 22 日)
Amanda, thank you for sharing your experience at The James New York – NoMad. We're delighted to hear that you enjoyed the room size, location, and the overall amenities. We appreciate your feedback regarding the floor and check-in experience, and will ensure these matters are addressed. We hope to have the opportunity to welcome you back for a flawless stay in the future.

10/10 (非常に良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a very nice hotel with a warmly decorated and comfortable lobby. The room was very nice and extremely, The room was small, which in NYC is expected and totally fine with me. I have never seen such an extensive mini bar! Nothing “mini” about it! Coffee in the lobby from 7-11. Neighborhood is great! Walkable to everywhere! I will definitely stay here again!!
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 6 日)
Sarah, it's wonderful to hear that you enjoyed your stay at The James New York – NoMad. We're thrilled you found comfort in the distinct ambiance of our lobby, appreciated your cozy room, and found our extensive selection of minibar items delightful. It's also great that our location served you well, with the convenience of being within walking distance to various places. We are truly looking forward to welcoming you again on your next visit. Safe travels!

10/10 (非常に良い)

Shannon、San Francisco

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2 Thumbs up
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 5 日)
Shannon, thank you so much for your succinct and positive feedback. It's great to know that you had an outstanding experience at The James New York – NoMad. We eagerly anticipate your next visit!

10/10 (非常に良い)

Shannon、San Francisco

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great central location. Hotel staff friendly, professional & accommodating. Will definitely staff again when in NYC
2024 年 4 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 5 日)
Thank you for this excellent rating, Shannon!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at The James New York – NoMad! We'd love to host you again someday for yet another unforgettable visit.

8/10 (良い)

Vasilios、Albrightsville

出張, カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Staff did not inform me of food or beverage credit on Expedia. Reminded them and they still forgot to put it on bill then had to remind again at checkout. Also did not inform me of any Expedia benefits
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 3 日)
Vasilios, we appreciate you taking the time to send us your feedback. At The James New York - NoMad, we strive to ensure complete guest satisfaction. We regret to hear about your experience with the food and beverage credit and the information regarding the Expedia benefits. Our team members are typically very diligent in these matters and your feedback will be used to improve our operations moving forward. Your words are valuable for us to better your future stays. We thank you for staying with us and we hope to have the opportunity to serve you again.

10/10 (非常に良い)

Dominick

2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 23 日)
Dominick,The team at The James New York – NoMad appreciates your glowing rating! We're delighted that your experience met your expectations. We're looking forward to welcoming you back for another exceptional stay!

6/10 (普通)

Dirk

良かった点 : 清潔度
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 30 日)
Dirk, thank you for taking the time to leave a rating after your stay. We see there's room for improvement based on your rating and we sincerely apologize for failing to exceed your expectations. Nevertheless, we genuinely value your patronage and look forward to the chance to better serve you in the future.

10/10 (非常に良い)

Ana、miami

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The Staff were the best! The room was excellent very big! The area was. My only suggestion is to put a Nespresso machine in the room. Even though they offer coffee on the lobby it’s not the same to open your eyes and have it in your bed. I would definitely return.
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Ana, thank you so much for your glowing review. We're delighted to hear that you thought our team members at The James New York – NoMad were exceptional and your room spacious and enjoyable. Your suggestion about the inclusion of a Nespresso machine has been noted as we always value guest feedback to improve the overall experience. We're thrilled to hear that you plan to return. We can't wait to welcome you back!

10/10 (非常に良い)

Edward、milford

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent Hotel
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 25 日)
Edward, we're thrilled to hear you enjoyed your experience at The James New York – NoMad. Our goal is always to provide an exceptional stay. Looking forward to welcoming you back soon.

10/10 (非常に良い)

Kara

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a wonderful stay at The James Hotel. The staff was amazing. Our room was very spacious for NYC and the location was fantastic. We would definitely stay here again.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 24 日)
Kara, thank you for sharing your delightful experience at The James New York – NoMad. We're thrilled you appreciated our spacious rooms and prime location. Our team members are elated knowing they contributed to your enjoyable stay. It's wonderful to hear you plan on visiting us again, and we eagerly look forward to welcoming you back.

8/10 (良い)

Ethan、Miami

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good option in Chelsea / Murray Hill area. Charming historical exterior, free happy hour every day (wine only!), spotlessly clean. Our queen room was a decent size for New York (i.e. on the small side anywhere else). Bath and shower a bit basic for a property that calls itself "luxury."
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 23 日)
Ethan, we're delighted to hear you had an enjoyable stay at The James New York – NoMad. It's great to know you appreciated our unique historical architecture, daily wine hour, and the cleanliness of your room. Your feedback about the restroom amenities and room size in relation to the luxury standards we aspire to will be taken under consideration. We're grateful for your review and look forward to welcoming you again in the future.

6/10 (普通)

Amir

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was super noisy, no proper insolation in the windows. No meeting rooms to use in order to make calls or work. Hot water take forever to start running. Bottom line - not worth the hype and significantly less worth the money compared to my last visit there ~5 years ago.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
Amir, we appreciate your feedback. We are sorry to hear that there were issues with noise and the absence of dedicated spaces for calling and working, as well as the delay in hot water supply. Please know that maintaining a comfortable environment is a top priority for us, and it's unfortunate your experience did not match this. We continuously strive to improve our offerings and your input is crucial. We hope your memories from your earlier stay will motivate you for a future visit where we will try to exceed your expectations.

6/10 (普通)

Sharon

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度
Usually i stay at this hotel and I like it my only problem this time was that the shower has hair that it wasn’t mine and i opened a towel and was already dirty
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 25 日)
Sharon, thank you for sharing your feedback. We're glad to hear that you appreciate our hotel, but we acknowledge your recent issue concerning cleanliness. We always aim to uphold high standards in maintaining room hygiene, particularly in the bathroom area. We regret the lapse and assure you that we're taking necessary measures to ensure a more seamless experience in the future. Thank you once again. We hope to welcome you back soon under much better circumstances.

6/10 (普通)

Bina、Palm Beach

良かった点 : スタッフとサービス
2024 年 2 月に 2 泊滞在

8/10 (良い)

Maxim、Gainesville

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good place
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Maxim, thank you for choosing The James New York – NoMad. We're glad to hear you found our location to meet your expectations, and we look forward to the prospect of hosting you again in the future.

10/10 (非常に良い)

Daniel

2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 1 日)
Daniel, it's fantastic to hear you had a great experience at The James New York - NoMad. We hope you enjoyed every moment of your stay with us and look forward to welcoming you back for more stellar stays in the future.

10/10 (非常に良い)

Anthony

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
staff was very accomodating, Neba at reception was a delight to deal with and helped us sort out a delayed check in issue due to flight cancellations. property is centrally located but on a quiet street, amenities exceeded expectations. definitely returning. thank you for the hospitality!
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 9 日)
Anthony, it's truly heartening to hear such positive remarks about your stay at The James New York – NoMad. We're thrilled that Neba and our team members made your check-in process smooth, especially amidst the stress of flight cancellations. Your commendations on our location and amenities are very much appreciated. Looking forward to your next visit, it's our pleasure to serve you again. Thank you for choosing us!

6/10 (普通)

Elise

良かった点 : 清潔度
2024 年 3 月に 9 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 9 日)
Elise, it's evident that your recent stay didn't quite meet your expectations. Do remember, we truly value your feedback and we hope to serve you again in the future and aim to provide the stellar experience we're known for.

10/10 (非常に良い)

Gina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
When I visit NYC I always stay at The James. The location is perfectly situated for walking to midtown, downtown, Chelsea, Murray Hill, etc... Also it is super quiet which is a huge plus for a city hotel. The staff are always helpful, the hotel itself is beautiful, charming, and clean. Lovely every time.
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 7 日)
Gina, your warm words about The James New York – NoMad are sincerely appreciated. We're thrilled to know that our central location and tranquil atmosphere consistently meet your needs during your visits to NYC. Also, it's heartening that our users always find our team members helpful and our property aesthetically pleasing and orderly. Thank you for your kind comments, and we eagerly anticipate your future visits.

8/10 (良い)

Sunny

良かった点 : 清潔度、設備とサービス
We enjoyed our stay here overall. Though the view wasn’t that great and while the staff was nice and helpful, we asked for a kettle and tea to be sent to our room but only the kettle was delivered to our door no tea so we drank warm water which was fine but we’d have liked the teas. The place was clean and the pillows were nice. The bed was solid for the most part but the duvet wasn’t exactly the right level of comfort too light. I think the place should serve breakfast that’s included in the price would be a lot more enticing for future stays. Great location and very central to the surrounding areas and transportation as well. 4 stars for us I would recommend this place and would stay again but would say some improvements would make it more excellent of a stay.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 7 日)
Sunny, we're glad to hear that you enjoyed your overall experience with us at The James New York – NoMad. It's disheartening to learn about your experience with the in-room amenities and we assure you that we will take your detailed feedback into consideration. Our team always strives for excellence and we appreciate your suggestion about the inclusion of breakfast. We are also glad to hear that you found our location ideal and we look forward to making your future stays even more enjoyable.

10/10 (非常に良い)

Eric

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 8 日)
Eric, we're thrilled to know that you had a wonderful experience at The James New York – NoMad. It's a pleasure to receive such fantastic ratings, and we can't wait to welcome you back during your next trip to the city. Thank you for choosing us!

10/10 (非常に良い)

Francine

2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 7 日)
Thanks for the perfect rating, Francine!We're pleased to hear that you have fully enjoyed your stay at The James New York – NoMad, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 (非常に良い)

Christina

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 6 日)
Thank you for sharing your perfect rating with us, Christina!It's wonderful to see how much you appreciated your time at The James New York – NoMad! We want everyone to feel right at home at The James New York – NoMad. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 (非常に良い)

Stephen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you for the amazing rating, Stephen!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at The James New York – NoMad soon!Thanks again for leaving your feedback!

10/10 (非常に良い)

DANIEL

2024 年 3 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 5 日)
Daniel, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at The James New York – NoMad!

8/10 (良い)

Taylor

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Not the hotels fault, but the street is half blocked off and it a total pain in the but when waiting for an uber, wish they provided an alternate drop off spot. The room had a bit of a funky smell but was otherwise spotless, the minimal staff I interacted with were very nice and helpful
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 15 日)
Taylor, thank you for sharing your experience at The James New York - NoMad. We're glad to hear that our team members provided assistance when required. We understand the pick-up and drop-off situation may have been inconvenient and we appreciate your patience. As for the unusual odor noted, thanks for bringing this to our attention, our team strives to maintain the highest standards for our rooms. We value your feedback and look forward to hosting you again with an even better experience.

10/10 (非常に良い)

Jorge

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything great and clean
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 16 日)
Jorge, it's delightful to hear your praises for The James New York – NoMad. We're thrilled that our commitment to cleanliness and excellence made your stay enjoyable. We eagerly await your next visit.

10/10 (非常に良い)

edgar alberto

2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 3 日)
Edgar, it's wonderful to hear that you had a fantastic stay at The James New York – NoMad. We greatly value your feedback and look forward to hosting you again soon!

8/10 (良い)

traci

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great check in service , Lobby wine and room sizes are definite perks.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 11 日)
Traci, it's wonderful to hear that our check-in process at The James New York – NoMad made a great impression on you. We're also glad that you appreciated the wine in the lobby and spacious room sizes. We strive to provide the best experiences and we're thrilled that these aspects added value to your stay.

10/10 (非常に良い)

Nicola

2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 31 日)
Thanks for the fantastic rating, Nicola!It's outstanding we could exceed your expectations during your stay at The James New York – NoMad. We're all looking forward to your next stay with us.

10/10 (非常に良い)

John

2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 28 日)
John, thank you for your top score rating of The James New York – NoMad. We're thrilled you had such a positive experience. We appreciate patrons like you and look forward to your next visit.

10/10 (非常に良い)

Andrew

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed in a corner King room. The room was spacious but not large. The room was very comfortable including the mattress and linens.Endless hot water seemed available in the oversized walk in shower. The Lobby of the James has a lively atmosphere but not over the top.. Just right. A popular restaurant and bar is located in the hotel that draws a mostly young crowd... like all of NYC. They do deliver room service !.... In the basement of the hotel is a club that looked pretty hot judging from the clientele. The Club atmosphere does not seep over into the rest of the hotel which we considered a positive but it's there if your in the mood. Free coffee, snacks and wine are available in the lobby at various times of the day. We would definitely stay here again.
2024 年 2 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 7 日)
Andrew, it is delightful to read about your positive experience at The James New York – NoMad. We're thrilled to hear that you found our corner King room to be exceptionally cozy and the endless supply of hot water a bonus. It's also great that you appreciated our vibrant lobby and the in-house restaurant and bar that adds to the exciting NYC experience. Furthermore, we're glad to learn that you enjoyed our offerings of complimentary beverages and snacks at the lobby. Your kind feedback is much appreciated, and we look forward to your next visit!

10/10 (非常に良い)

Amy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel and location. We always stay here when in town. Easy to get to everything and great neighborhood.
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 5 日)
Amy, thank you for your glowing review! We're delighted to hear that The James New York – NoMad consistently meets your needs during your trips into town. Your compliments about our convenient location and desirable neighborhood are greatly appreciated. We eagerly await your next visit.

10/10 (非常に良い)

Christina、Glen Ridge

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, very nice check-in process with a personalized follow-up text to ensure everything was going well. Comp wine hour in lobby was nice. Scarpetta restaurant attached big plus. Outstanding brunch.
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 2 日)
Christina, hearing about your blissful experiencent at The James New York – NoMad truly warms our hearts. We're thrilled our check-in process and personalized follow-ups enhanced your stay. It's also fabulous to know our complimentary wine hour and the attached Scarpetta restaurant significantly enriched your visit. We're proud we could offer you an outstanding brunch experience. We can't wait to welcome you back for another round of great memories.

10/10 (非常に良い)

Ryan

2024 年 2 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 21 日)
Ryan, thank you for your high rating of The James New York – NoMad. It's gratifying to know you had a positive experience at our property. We eagerly look forward to your next visit.

10/10 (非常に良い)

Julia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The front desk was extremely helpful and attentive. The room was clean and ready to check into early
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 27 日)
Julia, it's fantastic to hear that you found our team at the front desk to be highly helpful and vigilant at The James New York – NoMad. We're pleased to know that you appreciated the cleanliness of your room and were able to check in early. Looking forward to your return.

10/10 (非常に良い)

sonia

2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 21 日)
Sonia, thank you for choosing to stay with us at The James New York – NoMad. We're delighted that your stay was enjoyable and are looking forward to your next visit.