Dear Manjiro, Happy to hear that you enjoyed your stay. we look forward to welcoming you back soon. Kind regards, Gilbert

Thank you so much for staying with us! Until next time!

Aww, thank you so much! We have the best guests!Wishing you a safe holiday weekend. See you again in the near future.

Thank you for staying with us and for sharing your feedback. We do appreciate it. Our reception desk is indeed located the next level up, we are so sorry to hear that no one was there to direct you to our reception desk. We will certainly share your experience with our Grand Bar and Lounge staff as well as we are always aiming to deliver the best service possible. Should you wish to return please reach out to us directly so that we can have the pleasure of making the arrangements.

Thank you so much for taking the time to review your stay. We are happy that you've returned to us and that even though it has been years, Jose remembered you. That is amazing and we will be sure to share your kind words with our team. We still have the live jazz, the club room has always been around but has become more popular post covid.

Thank you for taking the time to review your stay. We are so sorry to hear of your concerns with our Grand Bar & Lounge and Soho Diner. We will be sure to share your feedback with both outlets. Thank you again, we hope to welcome you back soon!

Hello, thank you for taking the time to review your stay. We are so sorry to hear that your breakfast was not cleaned up in a timely manner, our team is just a phone call away 24 hours a day ready and willing to assist and expedite all requests. We hope to see you again.

Thank you for staying with us. We would love to hear more details about your stay. Feel free to reach out to us anytime.

We are very sorry to hear that this was your experience especially while you were celebrating such a special occasion. Our management team is here and willing to discuss with you further. We do hope that you will give us another chance to turn this experience around for you.

Thank you so much! We look forward to welcoming you back to your Soho home

Thank you for staying with us and for taking the time to review your stay. Our bar does try their best to prioritize our guests. We highly recommend reservations on the weekends especially, our onsite concierge is happy to assist, we are also on Resy.com. We look forward to welcoming you back.

Thank you so much! See you again soon hopefully!

We appreciate your feedback and will address with our team. We are very sorry if this was your experience. We do have a 24-hour fitness room, private dog park, 3 restaurants (one of which is seasonal) ice machines, onsite concierge and bicyles you can use during the spring/summer. Please feel free to reach out to us anytime if you'd like to revisit.

Thank you so much for reviewing your stay. Our management team would love to hear more about your experience. Please feel free to reach out to us anytime! We would love to turn that 4 into a 5.

Thank you so much for staying with us. We would love to welcome you back, feel free to reach out to us anytime so that we can wow you next time.

Thank you so much for taking the time to review your stay. Our management team would love the opportunity to hear more about your experience from you directly. How can we make your stay a 5?

It sounds like you had some concerns during your stay. Our management team would appreciate to hear about them in more detail. Please feel free to reach out to us anytime.

Thankyou! We appreciate you giving us a 5! We hope to welcome you back soon.

Thank you so much for taking the time to review your stay! We hope to see you again soon.

Thank you so much! We look forward to welcoming you back.

Thank you for the amazing feedback, Jason.

Thank you so much for you taking the time to rate your experience with us. We hope to see you again soon!

Thank you so much! We hope to see you again soon.

Thank you so much! Wishing you well, hope to have the pleasure of hosting your stay again.

Dear DennisThank you for your review. Happy to hear you enjoyed your stay with us.

Thank you for your comments and review.

Thank you so much! We will share your feedback with our team. We appreciate your kind words and look forward to welcoming you back.

Thank you so much for reviewing your stay. We would love to hear how we can turn that 4 into a 5. Please feel free to reach out to us anytime.

Thank you so much for taking the time to review your stay. We would love to know how we could make it a 5 next time. Feel free to reach out to us anytime. Thank you for staying with us!

Thank you so much for your review and for your shout out to Jose and Lonny! Happy that we were able to assist. Thank you again, we look forward to welcoming you back!

Thank you so much for taking the time to review your stay. We would like to hear from you directly for more details about your time with us. Please feel free to reach out anytime.

We are are so sorry to hear that you had noise concerns during your stay. We would love to hear from you directly so that we may turn this experience around for you.

Thank you so much for your great review. We look forward to hosting your stay again.

Thank you so much.We look forward to welcoming you back.

Thank you so much for giving us such a great score!See you again soon.

We appreciate the amazing feedback Dr Gary.It will be our pleasure to host you again!

So happy to hear that you enjoyed your vacay with us. We look forward to hosting you for the next one!

We appreciate the positive review Shelly and look forward to having you in the future!

Hi Rabia,May we have your contact information to discuss your experience?

Thank you so much for taking the time to give us a 5 out of 5! We hope to see you again soon.

Hi Aindrais - we look forward to welcoming you back!

Thank you so much for taking the time to share your feedback. We appreciate your kind words regarding our stay and will share with our entire team. We are so sorry to hear that there was a factor that affected your stay. We would love to hear from you directly so that we can turn this experience around for you. Feel free to call our management team anytime. Thank you for staying with us.

I am so sorry to hear that your stay was negatively impacted. We would love to hear about this in more detail. Please feel free to reach out to anytime, we welcome all feedback.

We are so sorry to hear that you did not enjoy your stay. We only wish that we could have had the opportunity to turn this experience around for you while you were still here. We have front desk managers onsite 24 hours a day, we would love to hear from you directly so that we may welcome you back.

Thank you so much for providing feedback. We appreciate it.

Thank you Noelle for the positive feedback. We look forward to hosting you in the future.

Thank you so much for your high rating of us!We hope to welcome you back again soon.

Hi David,The Jackhammering is unfortunately through the city due to a 200 year old pipeline but has been taken care of in front of the hotel. It has moved and we'd love to have you back for a more peaceful stay. Thanks