部屋からの景観

ニューヨーク・マリオット・アット・ザ・ブルックリン・ブリッジの口コミ

4 out of 5

口コミ

8.4

とても良い

評価 10 - 1006 件の口コミ中 528 件が非常に良い" "
評価 8 - 1006 件の口コミ中 271 件が良い" "
評価 6 - 1006 件の口コミ中 96 件が普通" "
評価 4 - 1006 件の口コミ中 67 件が不満" "
評価 2 - 1006 件の口コミ中 44 件が非常に不満" "

9.0/10

清潔度

8.8/10

スタッフとサービス

8.2/10

設備とサービス

8.6/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

8/10 (良い)

Masafumi

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
立地が良く電車移動は何処へ行くにも便利です。
2023 年 12 月に 8 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Masafumi, Thank you for choosing the Brooklyn Marriott for your visit to New York City. We hope you enjoyed your stay and choose us again when traveling to Brooklyn. Regards,

8/10 (良い)

SASAGE

2023 年 9 月に 4 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 9 月 25 日)
Dear Sasage, thank you for responding to Hotels.com survey. We hope to be of service again in the future. Thank you for being our guest.

8/10 (良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
いつの時間帯もフロントの人数が少なく、待たされることが多かったのが気になりました。 ただ、概ね快適に過ごせました。
2019 年 7 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2019 年 8 月 6 日)
Dear Guest, thank you for staying at the New York Marriott at the Brooklyn Bridge. From your rating, we understand that overall, you had a wonderful stay. However, we are sorry if you had any inconvenience at our front desk. Thank you again for being our guest, and we hope to welcome you back soon. Sam Ibrahim, General Manager

6/10 (普通)

TETSUZOU

良かった点 : 清潔度
ビジネスホテルっぽい
大変普通。部屋は広いですが、殺伐。バスローブ無し。 25ドルのデポジットが、宿泊費以外に必要。 マンハッタンまで地下鉄で一本。空港からも30ドルくらいで、 良いエリアですが、ビジネスホテル然。気分は上がらない割に宿泊費は高い。
2018 年 10 月に 1 泊滞在

8/10 (良い)

DAVE

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location of property was ideal
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

stephan

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Low water pressure. no water in room. Poor shower.
2024 年 5 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Stephan, we are sorry to read that your stay with us did not meet your expectations. Your feedback is important to us and will be shared with the respective department's leadership team. We hope you will let us be of service in the future and ensure a more positive visit. Thank you,

8/10 (良い)

Zuzanna

良かった点 : スタッフとサービス
A bit dated hotel
2024 年 5 月に 7 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Zuzanna, thank you for choosing the Brooklyn Marriott. We hope to see you again soon. Regards,

10/10 (非常に良い)

Monica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Would stay again.
2024 年 5 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Monica, Thank you for being a guest of the Brooklyn Marriott. We are honored that you decided to stay with us. Thank you also for the high survey score we appreciate your feedback. Best regards and hope to be of service again in the future.

6/10 (普通)

Natalya

2024 年 5 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Natalya, thank you for being a guest of the Brooklyn Marriott. We are sorry to see that we did not quite meet your expectations and are sorry for that. Please feel free to call the hotel and speak with the Manager on Duty to share any additional feedback. Thank you,

8/10 (良い)

Barbara

出張
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
The room was a little dusty. The room was a little dark
2024 年 5 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Barbara, Thank you for your feedback. The information will help us serve you better in the future and will be shared the appropriate department. We hope to welcome you back again.

8/10 (良い)

Tammy

2024 年 4 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Tammy, Thank you for choosing the Brooklyn Marriott. We hope to welcome you back again soon. Regards,

8/10 (良い)

Amie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff friendly and helpful
2024 年 4 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Amie, thank you so much for taking the time to recognize our staff. We greatly appreciate you choosing the Brooklyn Marriott and hope to welcome you back again soon. Regards,

8/10 (良い)

Kimberly

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Convenient to downtown Brooklyn and w a 10 min commute to lower east side / SOHO by train. A major station is adjacent to the property. Also less than a 30 min Uber to Williamsburg etc. A big conference type property but nice amenities and spacious rooms. Also has underground parking at $60 per day.
2024 年 4 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Kimberly, thank you for sharing your positive feedback here on Expedia. Glad to see that you found our location convenient to so many fun places to visit. We hope to have the opportunity to welcome you back again soon. Regards,

10/10 (非常に良い)

oscar

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the rooms, very clean and comfortable. Wish they would have robes in the closets upon arrival.
2024 年 4 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Oscar, thank you for sharing your feedback here on Expedia. We appreciate the high survey score and comments regarding our guest rooms. We hope to welcome you back again soon. Regards,

10/10 (非常に良い)

Tinatin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Tinatin, Thank you for being our guest. We are delighted to see that you enjoyed your visit and we hope to welcome you back again soon.

10/10 (非常に良い)

Jennifer、WELLESLEY HILLS

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Conveniently located. Parking garage attached.
2024 年 4 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Jennifer, thank you for being our guest and for the high survey score you left here on Expedia. We appreciate you pointing our convenient location and parking availability. We hope to be of service again in the future. Regards,

10/10 (非常に良い)

HAYDEE、PALOS VERDES ESTATES

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location to go to court
2024 年 4 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Haydee, Thank you for sharing your feedback and for your high survey score. We appreciate you choosing the Brooklyn Marriott and hope to welcome you back again soon. Regards.

8/10 (良い)

Kerin

.
2024 年 4 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Kerin, Thank you for sharing your survey results here on Expedia. We appreciate you choosing the Brooklyn Marriott and hope to have the chance to welcome you back again. Regards,

6/10 (普通)

Hikaru

2024 年 4 月に 4 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Hikaru, Thank you for being a guest of the Brooklyn Marriott. We are disappointed to see that we didn't quite meet your needs. Please feel free to call and speak to the Mangers on Duty regarding your stay in more detail so that we may work on any need area. Thank you again,

10/10 (非常に良い)

Thuy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay!
2024 年 3 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Thuy, Thank you for your high survey score here on Expedia. We are happy to know you had a great time. Hope to welcome you back again soon.

8/10 (良い)

Steven R.、Lincolnwood

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
After five days in this hotel, there were bad and good things to say. Bad: 1. Keycard door unlocking mechanism failed soon after arrival. Since we could not go out to eat since our coats were in the room and it took time to repair the lock, the hotel gave us a $50 credit which we used to eat dinner at the in-house Great Room Restaurant and Bar. 2. We had to switch rooms after the second night due to truly excessive noise well after midnight from a neighboring room. We called the front desk who then called the neighbors requesting they quiet down and again called the front desk asking security be sent when the noise continued. Neither approach worked. Our request for a new room was quickly granted and there were no further noise issues. Hint: avoid shareable rooms as the door reduces soundproofing. Good: 1. The staff we encounter (front desk, housekeeping, restaurant, security) were uniformly friendly, polite and helpful. 2. The Great Room Restaurant and Bar hamburger was surprisingly good and it and the fries were cooked accurately (medium rare and crispy respectively). 3. The $25 daily hotel credit on our Expedia reservation was sufficient for my wife and I to daily have a light breakfast (coffee and roll for me, coffee and fruit/granola parfait for her) at the in-house Brooklyn Pantry. Conclusions: There were issues but the hotel handled them well.
2024 年 3 月に 5 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Steven R., thank you for being our guest and sharing your feedback. We are sorry that some issues prevented you from having a perfect stay, however, we are glad to see that they were handled promptly. We hope to have the opportunity to welcome you back in the future. Regards,

10/10 (非常に良い)

Angelica

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Cuartos enormes
2024 年 3 月に 4 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Angelica, thank you for the wonderful survey results. We are so happy you enjoyed your stay and we hope to be of service again in the future. Regards,

10/10 (非常に良い)

Pamela

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Pamela, thank you for staying with us and for sharing your high survey score. We are glad to see that you enjoyed your stay and we hope to welcome you back again soon. Regards,

8/10 (良い)

Abraham

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was spacious and modern. The front staff were friendly and helpful.
2024 年 3 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Abraham, Thank you for choosing the Brooklyn Marriott for your recent visit. We are delighted to see that you had a good stay, and we look forward to sharing your comments regarding our staff. We hope to be of service again in the future.

10/10 (非常に良い)

Mary

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel appears to be in process of renovation, which it needs. Very clean and comfortable but carpets and decor are quite dated. Great location with close subway stop giving easy access to all parts if NYC area. Food in hotel limited but many good nearby restaurants. Will be staying here again.
2024 年 3 月に 6 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Mary,Thank you for being our guest. We appreciate your positive feedback and high survey score. We hope to welcome you back again soon.

10/10 (非常に良い)

Kadiya

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is wonderful. I will definitely be returning
2024 年 3 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 18 日)
Good Day Kadiya, thank you for being a guest of the Brooklyn Marriott. We appreciate the high survey score and glad to know you enjoyed your visit. We hope to welcome you back again soon. Regards,

10/10 (非常に良い)

Doris

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent place
2024 年 3 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Doris, thank you for choosing to stay here at the Brooklyn Marriott. We appreciate you letting us be of service. Thank you also for the high survey score. We hope to see you again in the future.

10/10 (非常に良い)

Joel

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff service throughout stay was exemplary Hotel was arristic, fitting the area
2024 年 3 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Joel, Thanks for being a guest here at the Brooklyn Marriott. We appreciate you letting us be of service and glad to see we met your expectations. Thanks for the great feedback. Hope to see you again soon.

4/10 (不満)

ANGELA

2024 年 3 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Angela, thank you for choosing the Brooklyn Marriott for your recent visit. We are disappointed to see that we did not meet your expectations. Please feel free to share any details that we may address with our leadership team. Regards,

10/10 (非常に良い)

Maria

2024 年 3 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Maria, thank you for sharing your high survey score. We are glad to see you enjoyed your stay and we hope to welcome you back again soon. Regards,

6/10 (普通)

Whitney

良かった点 : 清潔度
2024 年 3 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Whitney, thank you for choosing the Brooklyn Marriott. We are sorry to see that we did not quite meet your expectations. Please feel free to reach out to our management team to share additional information so that we may ensure a better stay with us in the future. Sincerely,

10/10 (非常に良い)

Juders

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
NA
2024 年 3 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Juders, thank you for choosing the Brooklyn Marriott during your recent visit. We are glad to see that you enjoyed your stay and we hope to welcome you back again soon. Sincerely,

10/10 (非常に良い)

Junie、Palm Desert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent hospitality!
2024 年 2 月に 4 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Junie, Thank you for being a guest of the Brooklyn Marriott. We appreciate the high survey score and glad to know you enjoyed your stay with us. We hope to welcome you back again soon. Regards,

6/10 (普通)

Wanda

家族旅行
良かった点 : 清潔度、スタッフとサービス
Staff was great ! Beds were a little too small, a little trouble with heat and water temp which was temporary but otherwise good hotel.
2024 年 2 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Wanda, thank you for being our guest. I'm sorry to see we feel short in meeting your expectations. We hope you will give us another opportunity to be of service in the future and ensure a pleasant visit. Thank you and regards,

10/10 (非常に良い)

Daniel

2024 年 2 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Daniel, Thank you for sharing your survey results here on Expedia. We appreciate you choosing the Brooklyn Marriott and hope to have the chance to welcome you back again. Regards,

2/10 (非常に不満)

Monique

グループ旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
The room was not sastifacactory
2024 年 2 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Monique, Thank you for choosing the Brooklyn Marriott. We are disappointed to see that we did not meet your expectations. Please feel free to call the hotel direct to share your detailed experience with our management team. We hope to have an opportunity in the future to ensure a more memorable visit with us. Regards,

10/10 (非常に良い)

Julia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Julia, thank you for choosing the Brooklyn Marriott. We appreciate the high survey score and glad to see you enjoyed your visit. We hope you choose the Brooklyn Marriott on your next visit. Regards,

10/10 (非常に良い)

Aihua

良かった点 : 清潔度
Good
2024 年 2 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Aihua, thank you for choosing the Brooklyn Marriott during you last trip to NYC. We appreciate the high survey score you have given us here on Expedia. We hope to be of service again in the future. Regards,

6/10 (普通)

Ghada

良かった点 : スタッフとサービス
Looked old. The parking was too tight and not easy to maneuver.
2023 年 9 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Ghada, thank you for being our guest. We are disappointed to see that we did not meet your expectations. We hope you give us another opportunity to be of service and ensure your needs are met. Regards,

6/10 (普通)

Steven

小さなお子様連れの家族旅行
良かった点 : 清潔度
More of a business orientated property. Would not recommend for families as the area is surrounded by commercial buildings and not close to shops or restaurants. Rooms were average, property is massive so you have to walk far to get to your room. They sent us to the wrong room and then asked me to come down and get new keys which was ridiculous. Parking was the worst experience given they have this garage attached to the hotel but not run by the hotel and is old and extremely difficult to park your car in the tight spaces, especially if you have an SUV. The whole property is old and could use a massive update.
2024 年 2 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Steven, thank you for being a guest of the Brooklyn Marriott. I feel that the area attractions were not shared with you upon check in and I apologize for that. We are in walking distance to many restaurants and shops. Not meeting your expectations is disappointing. If you ever do find yourself back in the area, please feel free to reach out to our Executive Office for more detailed information regarding our location and things to do in the area. We hope to have another chance to be of service. Regards,

8/10 (良い)

Jim

2024 年 2 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Jim, Thank you for sharing your survey results here on Travelocity. We appreciate you choosing the Brooklyn Marriott and hope to have the chance to welcome you back again. Regards,

10/10 (非常に良い)

KATIA、Covington

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All the staff at the Marriott were friendly and helpful. Safe and clean and at a convenient location.
2024 年 1 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Katia, Thank you for being a guest of the Brooklyn Marriott. We appreciate your positive comments regarding our staff, cleanliness and safety of the hotel. We hope to welcome you back again soon. Regards,

8/10 (良い)

Kristina、Oceanside

家族旅行
良かった点 : 清潔度、スタッフとサービス
The staff was wonderful and the facilities were great, however, our heating in our room was inconsistent and the floors in the bathroom were freezing! There were no robes or slippers in the room to make up for that either.
2024 年 1 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Kristina, thank you for taking the time to share your feedback. We look forward to sharing your comments regarding our staff and hotel facilities. Your comments regarding the heating will be brought to the attention of our maintenance team and we thank you for letting us know. We hope to be of service again in the future. Thank you for choosing the Brooklyn Marriott.

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Valued Guest, thank you for choosing the Brooklyn Marriott. We appreciate you and value your business. We hope to welcome you back again soon. Best Regards,

10/10 (非常に良い)

Sonny

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Sonny, thank you for being our guest and for the high survey response. We appreciate you choosing the Brooklyn Marriott and hope to welcome you back again soon. Best regards,

10/10 (非常に良い)

Thomas

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Modern amenities in a classic building.
2024 年 1 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Thomas, Thank you for your kind words and for the high survey score. We appreciate you choosing the Brooklyn Marriott and hope to be of service again in the future. Regards,

10/10 (非常に良い)

Lukas

2023 年 12 月に 9 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Lukas, thank you for being a guest of the Brooklyn Marriott and for your high survey score. We appreciate you and hope to be of service again in the future.

10/10 (非常に良い)

Pedro

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our one-night stay at the hotel was absolutely wonderful. We could not have asked for a more perfect room. The front desk staff was super friendly and accomodating. Special acknowledgement goes out to Cheryl at the front desk, as well as an Hispanic young lady that I didn't catch her name. If they are the face of your hotel, the first people guests will see upon arrival, Marriot at the Brooklyn Bridge will be known as the best hotel in the area.
2024 年 1 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Pedro, thank you for taking the time to share your feedback and recognize our star associates. We are proudly sharing your comment with them. Thank you for being our guest and hope to be of service again in the future. Regards

8/10 (良い)

Rebecca

気になった点 : 設備とサービス
Very convenient and a solid hotel. If you’re looking for a luxury stay, this isn’t it but the staff is friendly, the rooms are spacious and you’re close to everything.
2024 年 1 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Rebecca, thank you for sharing your feedback and for choosing the Brooklyn Marriott. We hope to be of service again in the future. Regards,

8/10 (良い)

Mikael

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 8 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Mikael, Thank you for choosing to stay here at the Brooklyn Marriott during your recent visit. We hope to welcome you back again soon. Best regards,