フロント

ハンプトン イン マンハッタン / タイムズ スクエア サウスの口コミ

2.5 out of 5

口コミ

7.0

良い

評価 10 - 1365 件の口コミ中 350 件が非常に良い" "
評価 8 - 1365 件の口コミ中 365 件が良い" "
評価 6 - 1365 件の口コミ中 318 件が普通" "
評価 4 - 1365 件の口コミ中 182 件が不満" "
評価 2 - 1365 件の口コミ中 150 件が非常に不満" "

7.0/10

清潔度

7.6/10

スタッフとサービス

6.6/10

設備とサービス

6.6/10

施設のコンディションと設備

6.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Mai

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Area General Managerからの返信 (投稿日 : 2024 年 3 月 17 日)
Dear Mai, Thank you for the wonderful rating for Hampton Inn Manhattan/Times Square South. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Warmest Regards,Laurie MiskoArea General Manager

6/10 (普通)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Area General Managerからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Guest, Thank you for choosing us during your time in New York. We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Warmest Regards,Laurie MiskoArea General Manager

8/10 (良い)

YASUAKI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
チェックインの時ルームクリーンはリクエストの時と説明されましたが、結局毎日来てくれました。部屋にセイフティBOXが無く少し不便(不安)でした。駅やレストランからは近く便利な場所です。朝食付きが有難かったのですが、野菜はポテトだけでした。部屋のシャワーヘッドがホース付きでなく壁に固定であり使いづらかったですが、それ以外は大丈夫でした
2023 年 9 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 3 日)
Dear YASUAKI, We appreciate you choosing Hampton Inn Manhattan/Times Square South for your stay. Our team aims to provide flexibility with room cleaning preferences and ensure convenient accommodations for our guests. We appreciate your feedback regarding the safety box and breakfast options. Your comments will be taken into account as we continually work to enhance our guests' enjoyment. It was a pleasure hosting you, and we hope to welcome you back for a more fulfilling experience next time you return to our area.Warmest Regards,Laurie MiskoGeneral Manager

2/10 (非常に不満)

ERIKO

グループ旅行
気になった点 : 清潔度、施設のコンディションと設備
人手がないとかで3泊したのに清掃に入ってくれず、3日めにこちらから催促してタオル類、トイレットペーパー持ってきてもらった。 朝食は毎日代わり種類もあり美味しくてよかった。 外で食べればとにかく高いニューヨーク凄く助かりました。
2023 年 7 月に 3 泊滞在
General Manager からの返信 (投稿日 : 2023 年 7 月 6 日)
Dear ERIKO, Thank you very much for staying with us. We are happy that you enjoyed our breakfast. We apologize for any housekeeping oversights you encountered during your visit. We take the cleanliness of our rooms very seriously, and your feedback has been shared with our associates to ensure this is not repeated. We hold ourselves to extremely high standards, and should you stay with us again, we believe you will see that this was an isolated incident. We hope that you will allow us another opportunity to show this to you whenever your travels bring you back to New York.Warmest Regards,Laurie MiskoGeneral Manager

4/10 (不満)

Yuichi

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
エレベーターが混んでいる。部屋のエアコンの匂いがひどい。部屋が狭い。朝食サービスはありがたい。
2022 年 8 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2022 年 9 月 6 日)
Dear Yuichi, Thank you for taking the time to review our hotel. We hope you will accept our apologies for the disturbances the air conditioning unit in your room caused. Thank you for bringing this to our attention; we will address this accordingly, and we are very grateful for your patience. Also, we want to apologize for the issues you had with our elevators during your visit. We certainly understand your frustration, and we are very sorry for the temporary inconvenience. We hope you will consider giving us another chance to make a much better impression.Warmest Regards,Laurie MiskoGeneral Manager

6/10 (普通)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
立地は最高、建物がちょっと・・・
ミュージカルを観に行くのが目的の旅行だったので、立地的には最高でした。ただ、夜中じゅうやかましいこと、エアコンが壊れていること、エレベーターが2機しかなく、宿泊客のキャパに全く追い付いていない(待てど暮らせどなかなか来ない)こと、朝食のスペースが狭く、混雑していて座るスペースを確保するのが困難なこと、朝食がかなりしょぼい(これはNY全般でいえることかもしれませんが)ことが気になりました。ホテルが高いNYではこんなものなのかもしれませんが。
2022 年 4 月に 2 泊滞在
Adnanからの返信 (投稿日 : 2022 年 5 月 8 日)
Thank you for your review. I'm sorry to hear you had a frustrating experience, but I appreciate you bringing this issue to my attention. Thank you for bringing this to our attention. We're sorry you had a bad experience.

8/10 (良い)

MIKAKO

良かった点 : スタッフとサービス、設備とサービス
受付の人が優しかったです!
2022 年 1 月に 5 泊滞在
Adnanからの返信 (投稿日 : 2022 年 1 月 30 日)
Thank you for your wonderful feedback.

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
タイムズスクエアの近くで立地的に観光には最高の場所で価格も他と比較しても安価であったので予約しました。 三泊しましたが、観光に時間を費やせたので非常に良かったです。しかしながら、トイレ・バスに清潔感を感じませんでした。
2021 年 9 月に 3 泊滞在
Camille - Front Desk Supervisor からの返信 (投稿日 : 2021 年 9 月 11 日)
Thank you so much for taking the time out to give us a review. Your kind words are most greatly appreciated! It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. I would also like to assure you that we have addressed your concerns with the appropriate department heads, as this will enable us to prevent future guests from experiencing similar inconveniences. Hoping that this will not deter you from staying with us in the future and prompt you to return to the Hampton Inn and, even more, to our great city to stay with us again. Thank you again for your time and patronage. We look forward to having you back!

10/10 (非常に良い)

Amit

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The room we stayed in was not as advertised and couldn’t use Shower during our stay cause it never worked properly
2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

Xusha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excollant
2024 年 5 月に 2 泊滞在
Chanaからの返信 (投稿日 : 2024 年 5 月 25 日)
Hello Xusha, We're thrilled to see your excellent rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Hampton Inn Manhattan/Times Square South. Thanks for choosing us for your time in New York; we hope to see you again soon.

6/10 (普通)

Jean-Philippe

良かった点 : スタッフとサービス
気になった点 : 清潔度
2024 年 5 月に 3 泊滞在
Chanaからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Jean-Philippe, We value your business and are grateful for your feedback. It's disappointing to read that we didn't meet your expectations. We apologize for any inconveniences you may have experienced during your stay. We hope to have the chance to make it up to you on your next visit to New York.

4/10 (不満)

Lisa

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
The room didn't look like the picture on the computer.room space tight
2024 年 5 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Lisa, Please accept our apologies for not meeting your expectations. We strive to ensure a comfortable stay for each guest, and we are sorry for the concerns you had regarding the room. Please know our front desk is always available and happy to help make your stay more comfortable. We hope to make your next stay with us outstanding in every respect.Warmest regards,Susana McCoonGeneral Manager

10/10 (非常に良い)

Antonio

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I always enjoy my stay at the Hampton TSS. All of the staff…and I mean all not just front desk…maintenance, kitchen, housekeeping…incredibly pleasant and helpful. I would single out James because I was impressed that he remembered my last stay and details of my family…I can’t remember what I ate last night. The area while not incredibly unsafe has a homeless population but it is typical of the area and quite frankly, they don’t bother you if you don’t engage them…so not offer them food or money because they will scope you out. But that’s true throughout. All in all a great mini getaway and I will return
2024 年 5 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Antonio, We are incredibly pleased you enjoyed your stay at Hampton Inn Manhattan/Times Square South once again and had a memorable experience. Thank you, especially for recognizing our devoted staff, James. We genuinely love to deliver exceptional hospitality to every guest. It is lovely to know that we will be your home every time you visit New York; we look forward to it!Warmest regards,Susana McCoonGeneral Manager

8/10 (良い)

Jean

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
We got a special on this booking so about $270/night. 10/10 Hotel breakfast was great - hot food, lots of other options and stuff Facilities - 7/10 Water was out for some parts during the day, but we were mostly outside for those times; elevators were slow given so many people; no keycard needed to enter hotel or elevator
2024 年 5 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Jean, Thank you for choosing Hampton Inn Manhattan/Times Square South and taking the time to share your experience. It's wonderful to learn that our complimentary breakfast contributed to making your stay memorable. However, we regret the inconvenience caused by the longer elevator wait times and appreciate your feedback. Thank you once again; it will be our pleasure to welcome you back on your next visit to New York.Warmest regards,Susana McCoonGeneral Manager

8/10 (良い)

Janet

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff at the Hampton was very helpful. We feel the location of the hotel was great, as we were able to walk to may of the sights, i.e. Times Square, Broadway, 30 Rock, Empire State, Madison Square Garden. it was very convenient. The only negative thing was the elevators, which tended to be very busy as the room staff also used the same elevators.
2024 年 5 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Janet, It was our pleasure to have you stay at Hampton Inn Manhattan/Times Square South recently. Thank you for taking the time to share your generous comments, especially about our location and staff. With easy access to the multiple attractions and plenty of restaurants and shops within minutes, our hotel is a very comfortable and affordable choice in New York. We also apologize for the wait times with the elevators. During our busiest times, especially during high occupancy, the elevators get a lot of usage. Thank you for your patience and understanding. We hope to welcome you back again in the near future. Warmest regards,Susana McCoonGeneral Manager

4/10 (不満)

murat

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
in mehrerer länder mehrmals hampton übernachtet dies war am schlechtste und teurste gewesen sehr alt 32 etage mit nur 2 aufzug katastrophe so viele kunden aber fruhstuck saal mit 65 sitze schleste fruhstuck auch nur timessquare zu fuss sonst nichts leider
2024 年 5 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Murat, Please accept our sincere apologies for not meeting your expectations during your visit. We do apologize for the issues you had with our elevators and we understand your frustration and sincerely regret the inconvenience. We are sorry your breakfast experience wasn't up to the mark; we regret any disappointment you had regarding the rate you paid.We are committed to providing outstanding service, and we hope you will give us another opportunity to show you our dedication.Warmest regards,Susana McCoonGeneral Manager

8/10 (良い)

Franck

家族旅行
良かった点 : スタッフとサービス、設備とサービス
Hôtel très bien placé , très facile d'accès. Personnel sympathique (surtout Caesar) Petit déjeuner super agréable. Simple et pratique !
2024 年 5 月に 7 泊滞在
Chanaからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Franck, We are delighted you enjoyed your stay at Hampton Inn Manhattan/Times Square South. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we are able to meet your expectations. We hope you will return whenever your travels bring you to New York.

8/10 (良い)

Arianna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Arianna, Thank you for rating Hampton Inn Manhattan/Times Square South! We're delighted to have provided you with a pleasant visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Warmest regards,Susana McCoonGeneral Manager

8/10 (良い)

Ramiro

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
El Sr. que esta en el área del comedor siempre fue amable con todos los huéspedes, en general un buen hotel para hospedarse.
2024 年 5 月に 5 泊滞在
Laurie Misko Area General Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Ramiro, Thank you for choosing Hampton Inn Manhattan/Times Square South! We appreciate your review of our hotel, and we are more than happy to know that our staff helped make your dining experience memorable. We look forward to your next visit!Warmest Regards,Laurie MiskoArea General Manager

6/10 (普通)

Janneke

家族旅行
Ligt 2 straten van time square dat is perfect. Er zitten zwervers in de straat, maar waar niet in new york. Erg gehorig, wij zaten aan straatkant en hoorden alles. Kleine kamer voor 4pers. Alles is aanwezig, ook koelkast en airco. Voor ny prima stel je niet teveel ervan voor. Kamer met bed en douche. Ontbijt was prima, druk op sommige momenten maar je kan de hele dag thee koffie warme choco pakken. Je kan je koffer bij receptie stallen als je late vlucht hebt. Schoonmaak van kamer is op aanvraag, maar onze kamer werd netjes 2x schoongemaakt zonder te vragen in de 5 dagen dat we er waren Ligt centraal en de prijs is ook prima daarom zou ik nog een keer boeken
2024 年 5 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Janneke, Thank you for choosing us. Our location near Times Square is one of our best features; thank you for pointing this out for future travelers. It's our goal to offer a satisfying start to the day with a selection of fresh, tasty options, and we are thrilled you liked our breakfast. In addition, we apologize that the room size was not to your expectations and if you were bothered by street noise. Meanwhile, we are ready to provide you with perfect service upon hearing your return on your next visit to New York.Warmest Regards,Laurie MiskoArea General Manager

8/10 (良い)

Walter

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Close to Penn station and Times Square. But quiet in the hotelroom. Always coffee, tea, water available. The room is clean but small, no place to put clothes for 4 people.
2024 年 4 月に 6 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Walter, It's lovely to hear that our efforts to provide a fresh and spotless environment positively impacted your stay. We are delighted that you loved our prime location and the facilities we provide. Your feedback is a fantastic encouragement for all of us here at Hampton Inn Manhattan/Times Square South, It was our pleasure to host your stay, and we look forward to your next visit.Warmest Regards,Laurie MiskoArea General Manager

6/10 (普通)

Olivier

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 7 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Olivier, Thank you for sharing your rating regarding your recent visit. We regret any issues which left you with a less-than-perfect impression of our hotel. Please accept our apologies if you experienced any inconvenience. We encourage you to try us again, as we are confident you will enjoy the excellent hospitality we are known for providing.Warmest Regards,Laurie MiskoArea General Manager

10/10 (非常に良い)

Pierre

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Pierre, Thank you for choosing to stay with us and for taking the time to leave your rating. Our convenient location and excellent accommodations make us a great choice when visiting New York. It was our pleasure accommodating you. We hope you will make Hampton Inn Manhattan/Times Square South your home away from home whenever your travels bring you to our area.Warmest Regards,Laurie MiskoArea General Manager

8/10 (良い)

Kerstin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 8 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Kerstin, We are delighted you enjoyed your stay at Hampton Inn Manhattan/Times Square South. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we are able to meet your expectations. We hope you will return whenever your travels bring you to New York.Warmest Regards,Laurie MiskoArea General Manager

6/10 (普通)

Sabine

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 6 泊滞在
Chanaからの返信 (投稿日 : 2024 年 5 月 5 日)
Dear Sabine, Thank you for taking the time to rate your visit. We hope your stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another.

4/10 (不満)

Fernando

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
2024 年 4 月に 5 泊滞在
Chanaからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Anna, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest. Warmest Regards

8/10 (良い)

Steven

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Zeer centraal gelegen. Time square 3min lopen. Prima ontbijt! Compacte ,maar schone kamers 1601. Aanrader voor verblijf van 3-5 nachten.
2024 年 4 月に 6 泊滞在
Chanaからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Steven, We appreciate you taking the time to leave your generous rating regarding your recent visit to Hampton Inn Manhattan/Times Square South. Your feedback is essential to us. We appreciate your patronage and hope that we will have a chance to host you again in the future. Warmest Regards

8/10 (良い)

Kathy

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
A lire les précédents avis , j'apprendais ......mais super hôtel, emplacement parfait, chambre faite avec changement de serviettes tout les jours. Je recommande cet hôtel.... Personnels très gentils
2024 年 4 月に 6 泊滞在
Laurie Misko Area General Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Kathy, Thank you for reviewing Hampton Inn Manhattan/Times Square South regarding your recent stay. We appreciate all the generous compliments regarding our dedicated associates. It's also wonderful to know you loved our hotel and the convenience of our location; thank you for appreciating the housekeeping service. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be! We greatly appreciate you for recommending us to fellow travelers, and thank you for sharing your experience with us.Warmest Regards,Laurie MiskoArea General Manager

10/10 (非常に良い)

stacey

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a great place for the price we paid, everything you need at your door and transport is easy to access. The breakfast a coffee throughout the day was a bonus. Staff were very nice and accommodating.
2024 年 4 月に 6 泊滞在
Laurie Misko Area General Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Stacey, Thank you for your review regarding your stay at the Hampton Inn Manhattan/Times Square South. It was a pleasure to read that we exceeded your expectations and that you found us of great value. We work hard to make sure every guest has a comfortable and relaxing stay, so we will be sure to share your generous compliments with our associates. Thank you once more for your feedback, and we look forward to welcoming you again soon.Warmest Regards,Laurie MiskoArea General Manager

8/10 (良い)

Christopher

家族旅行
良かった点 : スタッフとサービス
No
2024 年 4 月に 3 泊滞在
Area General Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Christopher, We appreciate you taking the time to leave your generous rating regarding your recent visit to Hampton Inn Manhattan/Times Square South. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Warmest Regards,Laurie MiskoArea General Manager

8/10 (良い)

Karine

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Le petit déjeuner inclus et bon, est un gros plus pour cet hôtel !
2024 年 4 月に 7 泊滞在
Area General Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Karine, We love getting feedback from our guests and truly appreciate your comments. It was wonderful to read about the high points of your stay and how much you enjoyed our complimentary breakfast. Thank you for choosing Hampton Inn Manhattan/Times Square South for your visit to NYC; we look forward to seeing you again soon.Warmest Regards,Laurie MiskoArea General Manager

8/10 (良い)

Muriel

2024 年 4 月に 6 泊滞在
Chanaからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Muriel, We are delighted you enjoyed your stay at Hampton Inn Manhattan/Times Square South. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we are able to meet your expectations. We hope you will return whenever your travels bring you to New York.

8/10 (良い)

Tanya

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good location.
2024 年 4 月に 5 泊滞在
Area General Managerからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Tanya, Thank you for your wonderful review of Hampton Inn Manhattan/Times Square South! We are delighted our hotel was ideally located for everything you wanted to experience on this visit. We appreciate you staying with us and hope to see you again whenever your travels bring you to New York City.Warmest Regards,Laurie MiskoArea General Manager

6/10 (普通)

marion

家族旅行
良かった点 : スタッフとサービス
Hôtel très bien situé, petit dej compris et personnel très agréable. Les moins… chambre très petite et équipements vieillots, forte odeur d’humidité dans notre chambre
2024 年 4 月に 7 泊滞在
Area General Managerからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear marion, We are glad you enjoyed our convenient location and appreciated the breakfast buffet and our pleasant staff. We regret to learn that our room sizes did not meet your expectations. We understand that any discomfort can impact the overall experience of your stay, and hearing about your encounter with the scent in your room is something we take seriously. Our team continuously strive to maintain our hotel to meet the expectations of cleanliness and comfort. We recognize the importance of addressing any concerns that arise and work diligently to ensure our guests' comfort. Thank you for bringing this to our attention. Warmest Regards,Laurie MiskoArea General Manager

6/10 (普通)

ANNALISA

グループ旅行
Posizione strategica, stanze piccole ma vivibili. Attesa lunghissima per gli ascensori. Stanza colazione piccola. Nell'insieme e visti altri alberghi di Manhattan nella norma.
2024 年 4 月に 7 泊滞在
Area General Managerからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear ANNALISA, We are glad our location was convenient for everything you wanted to do on this visit. However, we are sorry for the concerns you had regarding the room size. We regret the inconvenience caused by the longer wait times for the elevators, a common occurrence during our peak times. We are very grateful for your patience and understanding. Thank you again for taking the time to tell us about your stay. We hope to welcome you back soon!Warmest Regards,Laurie MiskoArea General Manager

10/10 (非常に良い)

Carol

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Carol, Thank you for the outstanding rating. We are delighted that we could provide you with a great stay at Hampton Inn Manhattan/Times Square South from check-in through check-out. We look forward to your return and wish you all the best with your future travels.Warmest Regards,Laurie MiskoArea General Manager

8/10 (良い)

Chantal

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Prima verblijf in dit hotel!
2024 年 4 月に 5 泊滞在
Area General Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Chantal, Thank you for your recent stay at Hampton Inn Manhattan/Times Square South and for posting such a generous review. It is a pleasure to know that we stood up to your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting New York City. We enjoyed having you as our guest, and we hope to see you again soon. Warmest Regards,Laurie MiskoArea General Manager

6/10 (普通)

Simone

家族旅行, グループ旅行
良かった点 : スタッフとサービス
Extremely slow internet. You can get old to take elevators
2024 年 4 月に 7 泊滞在
Area General Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Simone, Thank you for writing a review of your stay at our hotel. We were sorry to read about the wait times with the elevators and for the frustration it caused, and also the slow internet connectivity you experienced. Thank you for bringing this to our attention. Please know our front desk is staffed around the clock and are happy to assist you while you are here. We appreciate you staying with us and hope to have you as our guest again soon whenever you are in this part of New York City. Warmest Regards,Laurie MiskoArea General Manager

10/10 (非常に良い)

Elodie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel très bien situé dans Manhattan, proche Times Square. Metro à proximité. Petit déjeuner compris. Propre, literie confortable.
2024 年 4 月に 5 泊滞在
Area General Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Elodie, It was a pleasure hosting your recent stay at Hampton Inn Manhattan/Times Square South! Thank you for your generous comments about our cleanliness and comfortable guest rooms and for highlighting our convenient location in the city. We are glad to know how much you appreciated the easy access to public transportation and Times Square. We hope you choose us again the next time your travels bring you to NYC.Warmest Regards,Laurie MiskoArea General Manager

8/10 (良い)

Hugues

家族旅行
良かった点 : 清潔度、スタッフとサービス
Service was good. Breakfast was bad: too many people in a too small room, you have to wait to find a seat and the choice is not huge.
2024 年 4 月に 7 泊滞在
Area General Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Hugues, We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. However, We apologize for the frustration you experienced during peak hours at our complimentary breakfast, and we thank you for the specific feedback about our breakfast buffet options. We are grateful for your patience, and we are pleased you left the hotel with an overall good impression of Hampton Inn Manhattan/Times Square South. We look forward to your return.Warmest Regards,Laurie MiskoArea General Manager

8/10 (良い)

Melissa、Oxford

2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Melissa, We are pleased to receive your generous rating for Hampton Inn Manhattan/Times Square South. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Warmest Regards,Laurie MiskoArea General Manager

8/10 (良い)

Viky

家族旅行
良かった点 : スタッフとサービス、設備とサービス
Personal amable
2024 年 3 月に 4 泊滞在
Area General Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Viky, Thank you for being our guest and for the kind remarks about our hospitality. It is truly our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. We appreciate your feedback and look forward to hosting you again at the Hampton Inn Manhattan/Times Square South.Warmest Regards,Laurie MiskoArea General Manager

10/10 (非常に良い)

Maria、Orlando

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Area General Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Maria, On behalf of our team at the Hampton Inn Manhattan/Times Square South, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we continue to be your hotel of choice whenever you return to the city.Warmest Regards,Laurie MiskoArea General Manager

8/10 (良い)

Hannah

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 2 泊滞在
Area General Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Hannah, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a lovely experience here at the Hampton Inn Manhattan/Times Square South. We look forward to welcoming you back on your next visit!Warmest Regards,Laurie MiskoArea General Manager

4/10 (不満)

Ana

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The check in was a breeze. However the stay was a different case. The bathroom ceiling was leaking. They moved us to another room but that room was worse. The main door didn’t shut close, there was an opening a gap about an inch which made us feel unsafe. Secondly we couldn’t use the fridge for two days because it didn’t close properly and built up a block of ice. The surrounding area is sketchy, a lot of homeless and drug users. The staff was friendly but the facility needs major improvement.
2024 年 4 月に 6 泊滞在
Area General Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Ana, We genuinely regret missing some opportunities to create the comfortable stay you anticipated and deserved. Every guest who walks through our doors should expect a clean, well-maintained property as their home away from home when traveling. Therefore, we sincerely apologize that this was not your experience. We take safety precautions very seriously, and we appreciate you bringing this to our attention. We will address this appropriately with our team. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel.Warmest Regards,Laurie MiskoArea General Manager

8/10 (良い)

laura

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
For our girls trip this was perfect for the location and value.
2024 年 4 月に 3 泊滞在
Area General Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear Laura, Thank you for the kind review. We are pleased that everything went great for you and your friends during your visit and that our wonderful location made it even better. We are glad to read how much you enjoyed your Hampton Inn Manhattan/Times Square South stay. We aim to deliver excellent value at a great price, so it is lovely to know this was your experience. We appreciate your business and hope to welcome you again the next time you're in the area.Warmest Regards,Laurie MiskoArea General Manager

10/10 (非常に良い)

Sylvie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
La chambre très propre, la literie tres confortable. Hôtel bien placé pour les déplacements vers les différents sites.
2024 年 4 月に 5 泊滞在
Area General Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear Sylvie, Thank you for the excellent rating. We are thrilled to read about your stay and how much you enjoyed our location and our clean and comfortable beds. We work hard to deliver a great experience for all our guests, and we appreciate you recognizing our efforts. Thank you for the beautiful review of the Hampton Inn Manhattan/Times Square South; we look forward to hosting you again on your next visit to the city.Warmest Regards,Laurie MiskoArea General Manager

8/10 (良い)

PATRICE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 7 泊滞在
Area General Managerからの返信 (投稿日 : 2024 年 4 月 14 日)
Dear Patrice, Thank you for choosing the Hampton Inn Manhattan/Times Square South. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warmest Regards,Laurie MiskoArea General Manager

8/10 (良い)

Stephanie

家族旅行
良かった点 : 清潔度
We enjoyed our stay in NYC and at the Hampton South Manhattan location. Like other reviews, the rooms have very limited walking space, but that is to be expected in the NYC highrises. The elevator lines were long a few times, during peak times, but they moved fast and was not a problem; it just required practicing a little patience. We had some issues with housekeeping coming in when we had "do not disturb" door hanger up and walking in without warning at 5:30pm. Next time we would just keep the latch attached on the door while inside at all times. Breakfast was busy, but a well-oiled machine. Staff was present, keeping food area clean and full, immediately cleaning tables when they were unoccupied so others could sit quickly. Subway was a 2-3 block walk. We felt safe. There is a nice little pub next day, The Joyce Public House, which we went to two nights when it was storming really bad and we did not want to venture too far out.
2024 年 4 月に 4 泊滞在
Vheからの返信 (投稿日 : 2024 年 4 月 11 日)
Thank you for the good review.

8/10 (良い)

Adonis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice location. Friendly staff! Breakfast included is an extra convenience.
2024 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Adonis, Thank you for staying with us and your kind review. We are pleased you had an outstanding visit and that you were able to start your day off right with our complimentary breakfast. It is nice to see this type of recognition for our staff, and we will surely share this lovely feedback with them. We hope Hampton Inn Manhattan/Times Square South is your first choice whenever you visit New York. Thank you again.Warmest Regards,Laurie MiskoArea General Manager