Outside SPA is very fantastic. There are many kinds of hot spring.
But the location is far from the center of Taiwan only by bus or Taxi , to 1 hour and from 1 hour half.
Inside of restaurant, very limited so long stay should be boring.
Dear guest Thank you for taking the time to comment about your experience at Yang Ming Shan Tienlai Resort & Spa. We are pleased to hear that you generally enjoyed your stay with us with the exception of the service issues you have highlighted. I would like to take the opportunity to apologize to you for some of the service deficiencies you encountered. We will continue to review our service standards and training initiatives to ensure that the highest level of service is provided to our guests at all times. Thank you once again for your comments and we look forward to welcoming you back so that we can share firsthand the improvements we have made in light of your observations. Sincerely, Yang Ming Shan Tienlai Resort & Spa team
Dear guest Thank you for taking the time to share your wonderful experience and happy that you will enjoy everything we offer. Your encouragement is the best driving force for us to grow. We will continue to move towards a full-service resort and hope that every visitor will be immersed in the resort atmosphere. Yang Ming Shan Tienlai Resort & Spa.
8/10 (良い)
宿泊されたお客様
2019 年 6 月 8 日
良かった点 : 清潔度、スタッフとサービス
自然豊かでか持ちよく過ごせました。
宿泊されたお客様
2019 年 6 月に 1 泊滞在
Qからの返信 (投稿日 : 2019 年 6 月 10 日)
Dear guest Thank you for taking the time to share your wonderful experience and happy that you will enjoy everything we offer. Your encouragement is the best driving force for us to grow. We will continue to move towards a full-service resort and hope that every visitor will be immersed in the resort atmosphere. Yang Ming Shan Tienlai Resort & Spa.
Yang Ming Shan Tienlai & Spa team.からの返信 (投稿日 : 2018 年 8 月 13 日)
Dear Guest,
Thank you for taking time to review our hotel. I am sorry to hear that you have unhappy experience about the restaurant and your comments have been passed onto the relative department to improve our facility and service. Once again, thank you for your comments.
The property was poorly maintained
The bathroom was dirty and smelt bad
FRANCIS
2024 年 3 月に 2 泊滞在
8/10 (良い)
Wai Ying
カップルで旅行
2024 年 3 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
很少食物/食店選擇
Wai Ying
2024 年 3 月に 2 泊滞在
8/10 (良い)
Joanna
2024 年 3 月 2 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Cleanliness of the changing rooms to the hot springs needs to be improved. There was a used mask in the male steam room and an opened bottle of water on the table which were still there on the next day. Staff were attentive in the dining room and took away the dirty dishes promptly.
Joanna
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Tyng
家族旅行
2024 年 2 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice stay
Love the option of having a hot spring soaking tub in the balcony outside our room.
Food was excellent
Tyng
2024 年 2 月に 1 泊滞在
8/10 (良い)
William
小さなお子様連れの家族旅行
2024 年 2 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is a hot spring resort. It is atop a national park, the resort provides some food but the goal is to relax and this place provides on that front. Going from place to place is hard without a car.