屋外プール、営業時間 9:00 ~ 22:00、サンラウンジャー

ベストウェスタン ニュー スマーナ ビーチ ホテル & スイーツの口コミ

3 out of 5

口コミ

8.4

とても良い

評価 10 - 1000 件の口コミ中 530 件が非常に良い" "
評価 8 - 1000 件の口コミ中 262 件が良い" "
評価 6 - 1000 件の口コミ中 107 件が普通" "
評価 4 - 1000 件の口コミ中 57 件が不満" "
評価 2 - 1000 件の口コミ中 44 件が非常に不満" "

8.6/10

清潔度

8.8/10

スタッフとサービス

8.0/10

設備とサービス

8.2/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

8/10 (良い)

Bianca

良かった点 : 清潔度
location is prime. Staff was not all rude but they were not pleasant as well, we felt some resistance in request we made. We were charged for parking in the hotel’s own parking lot, go figure. It seems they are going through a remodeling, hallways have new flooring but apts have old carpet. Blinds were broken, beds are small. Besides it all we were right at the beach and all units looks towards the ocean, that was nice
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Bianca, We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we apologize for any inconveniences you encountered and appreciate you bringing them to our attention so future guests can enjoy a seamless and comfortable stay. We are also sorry to learn that we did not meet your expectations regarding the parking fee. All the details are available on our website, so guests can have this information before booking with us. It was our pleasure to host you, and we look forward to seeing you soon.Best Regards,Dan JordanGeneral Manager

2/10 (非常に不満)

Belinda

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Water was standing in the carpet. When I would walk across the carpet, water would actually pool around my feet. The water continued to get worse, as did the smell in the room. Housekeeping did not clean my room daily. When it was cleaned, trash was left in trash cans.
2024 年 5 月に 6 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Belinda, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. Your comfort is our priority, and we regret that we fell short during your stay. Please allow us another opportunity to provide you with the exceptional stay you deserve. Thank you for bringing these matters to our attention.Best Regards,Dan JordanGeneral Manager

8/10 (良い)

fernando

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Fernando, Thank you for your kind words about Best Western New Smyrna Beach Hotel & Suites! We are delighted you enjoyed your stay with us. If there's anything specific you love or any feedback you'd like to share, please let us know. We look forward to welcoming you back soon!Best Regards,Dan JordanGeneral Manager

10/10 (非常に良い)

Terry

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Check in was easy and plenty of parking Also the breakfast was excellent at there restaurant
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Terry, We are thrilled to hear that your check-in experience was seamless and enjoyable. It is our pleasure to provide a hassle-free and welcoming start to your stay. Thank you for acknowledging the hard work of our dedicated staff and the quality of our breakfast buffet. Our team is committed to ensuring you have a great start to your day. Your kind words mean a lot to us, and we will be sure to share them with our staff. Thank you once again, and we look forward to welcoming you back to the Best Western New Smyrna Beach Hotel & Suites.Best Regards,Dan JordanGeneral Manager

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Mark, We appreciate you leaving your kind rating for Best Western New Smyrna Beach Hotel & Suites. Your satisfaction is important to us; therefore, we are pleased to have met your expectations. We look forward to welcoming you back and wish you all the best for your future travels.Best Regards,Dan JordanGeneral Manager

8/10 (良い)

Jessica

Ocean front room is our favorite. We stayed in the same exact room during our wedding, 6 years ago.
2024 年 4 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Jessica, We are delighted you chose to stay with us for such a special occasion! It warms our hearts that our oceanfront room holds sentimental value for you. Thank you for sharing this cherished memory with us at Best Western New Smyrna Beach Hotel & Suites. We look forward to welcoming you back for future celebrations.Best Regards,Dan JordanGeneral Manager

4/10 (不満)

Julianne

家族旅行
気になった点 : スタッフとサービス
The rooms need updated, they smell musty.. seen bugs…
2024 年 4 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Julianne, Thank you for taking the time to share feedback about your recent stay. We are very disappointed to learn of the cleanliness issues you encountered, and we want to extend our apologies for these frustrations during your time with us. We value our guest's feedback and are grateful for comments that can help us identify areas where we may need additional attention. We hope to welcome you back for a much-improved stay and provide the exceptional experience you deserve. Thank you for bringing this to our attention.Best Regards,Dan JordanGeneral Manager

4/10 (不満)

Nicholas、Debary

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Nicholas, We thank you for rating your stay. Please accept our apologies for any oversights during your time with us. We want every guest to have a memorable stay, and we regret this was not your experience. We hope you will revisit so we can extend the exceptional hospitality we are known for providing.Best Regards,Dan JordanGeneral Manager

10/10 (非常に良い)

Allan

出張, 家族旅行
Amazing
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 21 日)
Dear Allan, Thank you for the beautiful review. We are thrilled we exceeded your expectations for a fantastic stay at Best Western New Smyrna Beach Hotel & Suites. We hope to have the pleasure of doing so again on your next visit to Smyrna Beach.Best Regards,Dan JordanGeneral Manager

10/10 (非常に良い)

Constance

Good stay
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Constance, Thank you for choosing Best Western New Smyrna Beach Hotel & Suites. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests, and we love that you had a great stay. It was our pleasure hosting you, and we look forward to welcoming you back soon.Best Regards,Dan JordanGeneral Manager

10/10 (非常に良い)

Eric

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is very well-maintained and clean. The rooms are a bit dated but everything is working and well cared for.
2024 年 4 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Eric, Thank you for sharing your experience with other travelers. We are thrilled to receive your thoughtful review and are delighted to learn you found our hotel to be so comfortable and completely spotless. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associate's dedicated service. Thank you for taking time out of your day to recognize our efforts! We hope you choose Best Western New Smyrna Beach Hotel & Suites any time your travels bring you back this way.Best Regards,Dan JordanGeneral Manager

10/10 (非常に良い)

Debbie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place right on the beach.
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Debbie, Thank you for choosing the Best Western New Smyrna Beach Hotel & Suites for your visit to our city and for sharing your review. We love to read that you rested well in our comfortable accommodations and our location on the beach was perfect for your needs. Thank you once more, and we hope you will make us your home the next time you are in this area.Best Regards,Dan JordanGeneral Manager

10/10 (非常に良い)

Janice

2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 5 日)
Dear Janice, We are delighted with your rating! It's wonderful to know that you enjoyed so much about your time at Best Western New Smyrna Beach Hotel & Suites. We look forward to serving you again in the future.Best Regards,Dan JordanGeneral Manager

8/10 (良い)

Jonathan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Jonathan, We appreciate you taking the time to leave your generous rating regarding your recent visit to Best Western New Smyrna Beach Hotel & Suites. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Best Regards,Dan JordanGeneral Manager

10/10 (非常に良い)

MEGAN

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Nice size rooms!
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear MEGAN, Thank you for your feedback! We are glad you appreciated the spaciousness of our rooms at Best Western New Smyrna Beach Hotel & Suites. We hope you had a comfortable stay and look forward to welcoming you back soon!Best Regards,Dan JordanGeneral Manager

8/10 (良い)

jamie

良かった点 : 清潔度
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear jamie, Thank you for the generous rating of Best Western New Smyrna Beach Hotel & Suites. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again soon.Best Regards,Dan JordanGeneral Manager

10/10 (非常に良い)

CHERYL

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear CHERYL, We are delighted you enjoyed your stay at Best Western New Smyrna Beach Hotel & Suites. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope to see you again soon!Best Regards,Dan JordanGeneral Manager

10/10 (非常に良い)

Barry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Barry, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Best Western New Smyrna Beach Hotel & Suites. We'd love to host you again someday for yet another unforgettable visit.Best Regards,Dan JordanGeneral Manager

8/10 (良い)

Ross

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Ross, We are pleased to receive your generous rating for Best Western New Smyrna Beach Hotel & Suites. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Best Regards,Dan JordanGeneral Manager

10/10 (非常に良い)

Nathan

良かった点 : 清潔度、スタッフとサービス
2024 年 3 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 30 日)
Dear Nathan, We appreciate you taking the time to leave your kind rating for Best Western New Smyrna Beach Hotel & Suites. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Best Regards,Dan JordanGeneral Manager

10/10 (非常に良い)

Paul

2024 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Paul, We appreciate you taking the time to leave your kind rating for Best Western New Smyrna Beach Hotel & Suites. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Best Regards,Dan JordanGeneral Manager

10/10 (非常に良い)

Kaitlin Bridget

Very nice rooms (spacious and clean) staff was friendly!
2024 年 3 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Kaitlin Bridget, It was a pleasure having you as our guest at Best Western New Smyrna Beach Hotel & Suites, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our clean, spacious rooms and friendly service met all your expectations! We look forward to welcoming you back the next time you are in the area. Best Regards,Dan JordanGeneral Manager

10/10 (非常に良い)

Michael

2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 14 日)
Dear Michael, We are delighted with your rating! It's wonderful to know that you enjoyed so much about your time at Best Western New Smyrna Beach Hotel & Suites. We look forward to serving you again in the future.Best Regards,Dan JordanGeneral Manager

10/10 (非常に良い)

Mary、Williston

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 24 日)
Dear Mary, Thank you for the wonderful rating for Best Western New Smyrna Beach Hotel & Suites! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Best Regards,Dan JordanGeneral Manager

8/10 (良い)

Dori

良かった点 : 清潔度
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Dori, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Best Western New Smyrna Beach Hotel & Suites. We look forward to welcoming you back on your next visit.Best Regards,Dan JordanGeneral Manager

10/10 (非常に良い)

Stephen、Utica

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Perfect size suite. Aging property.
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Stephen, We are delighted you found Best Western New Smyrna Beach Hotel & Suites perfect for your stay. While our property may show signs of age, we are committed to providing exceptional service and comfort to our guests. Thank you for your feedback, and look forward to seeing you again soon!Best Regards,Dan JordanGeneral Manager

8/10 (良い)

Samuel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Dated but nice and spacious rooms. Nice beach.
2024 年 2 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 13 日)
Dear Samuel, We appreciate your feedback on your stay at Best Western New Smyrna Beach Hotel & Suites. It's wonderful that you found our rooms spacious and enjoyed our beautiful beachfront location. We're constantly working to enhance our guest experience and will take your comments into consideration for future improvement. We hope to welcome you back for another enjoyable stay soon.Best Regards,Dan JordanGeneral Manager

8/10 (良い)

Peggy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place with a lovely ocean view! It was a little dark in the living area because of the decor, but it was nice for a night!
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Peggy, We're pleased you enjoyed your stay at Best Western New Smyrna Beach Hotel & Suites and appreciated the lovely ocean view! We appreciate your feedback regarding the decor and will consider it for future enhancement. Thank you for choosing us, and we hope to welcome you back soon for another pleasant stay!Best Regards,Dan JordanGeneral Manager

10/10 (非常に良い)

Laura

良かった点 : 設備とサービス
Beautiful stay
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Laura, Thank you for choosing Best Western New Smyrna Beach Hotel & Suites. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Best Regards,Dan JordanGeneral Manager

10/10 (非常に良い)

Shannon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Enjoyed having two separate bedrooms
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Shannon, We're thrilled you appreciated the layout of our suites at Best Western New Smyrna Beach Hotel & Suites. Your comfort is our priority, and we look forward to hosting you again soon!Best Regards,Dan JordanGeneral Manager

2/10 (非常に不満)

Dr. Robert

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We arrived and we’re out into a room with de humidifiers that we’re running. The room had an overwhelming smell of mold and stale water. We were then moved to another room and we’re woken up at 330a to people screaming, which went on for hours. My wife could not go back to sleep. We were scheduled to stay two nights but only stayed one night. It was a terrible experience and we were hoping for refund. We never complain when challenges arise but this was by far the worst experience we have in many many years. Terrible
2024 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Dr. Robert, We deeply regret the inconvenience you experienced during your stay with us. Please accept our apologies for the issues with the room condition and the disturbance caused by the noise. This is certainly not the standard of service we aim to provide. Your feedback is invaluable, and we are actively addressing these concerns to ensure a better experience for our guests in the future. We genuinely appreciate your understanding and hope for the opportunity to regain your trust in the future.Best Regards,Dan JordanGeneral Manager

6/10 (普通)

Robert

カップルで旅行
The toliet was loose and rocked every time you used it. It was caulked around the bottom but water still leaked out. The dust on the broken blinds was pretty thick. The location was great, very convenient for the beach. Underground parking was nice.
2024 年 2 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Robert, Thank you for your detailed feedback. We appreciate your positive mention of our convenient beach location and underground parking. Your observations regarding maintenance have been duly noted, and we'll address them promptly to ensure a comfortable experience for our future guests. We're committed to providing excellent service and appreciate your insights that help us improve. We hope to welcome you back for an even better stay in the future.Best Regards,Dan JordanGeneral Manager

10/10 (非常に良い)

Diana

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bummed about parking fee All good otherwise
2024 年 2 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 1 日)
Dear Diana, We're delighted you had an overall positive experience at Best Western New Smyrna Beach Hotel & Suites! Thank you for your feedback. We understand your concern about the parking fee and appreciate your understanding. We're glad everything else met your expectations, and we hope to welcome you back soon!Best Regards,Dan JordanGeneral Manager

10/10 (非常に良い)

Angela

2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Angela, Thank you for taking the time to leave your rating! It is fantastic you enjoyed your time at Best Western New Smyrna Beach Hotel & Suites so much! We look forward to hosting you again soon for another great experience. Have a wonderful day!Best Regards,Dan JordanGeneral Manager

10/10 (非常に良い)

Ursula

2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Ursula, We are delighted with your rating! It's wonderful to know that you enjoyed so much about your time at Best Western New Smyrna Beach Hotel & Suites. We look forward to serving you again in the future.Best Regards,Dan JordanGeneral Manager

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I stayed here for the Daytona 500 weekend, which was a rainout, mostly. The hotel is older, and looks it. But it's clean, the staff is friendly and they were ready for me when I rolled in at 3:00am to check in. It was much cheaper than staying in a Daytona hotel and not much longer a drive to the track. I will absolutely stay there again.
2024 年 2 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear David, We are delighted you had a pleasant stay at Best Western New Smyrna Beach Hotel & Suites during the Daytona 500 weekend despite the rainout. We appreciate your positive feedback and are glad that you found our hotel clean and our staff friendly. It's great to know that your late check-in was handled seamlessly. We look forward to the pleasure of welcoming you back soon for another enjoyable stay!Best Regards,Dan JordanGeneral Manager

8/10 (良い)

Mireille

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Mireille, Thank you for choosing to stay with us and for leaving your rating. We're delighted you had a great experience at Best Western New Smyrna Beach Hotel & Suites. We look forward to welcoming you back on your next visit.Best Regards,Dan JordanGeneral Manager

10/10 (非常に良い)

Nancy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Michael at front desk was very accommodating. Breakfast was delicious the one and only waitress at cafe was excellent and handled the place (even during race week) with grace. Beach access easy and very pretty.
2024 年 2 月に 2 泊滞在
danaからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for your feedback. We are happy to hear you enjoyed the beach, restaurant and had a great interaction with our staff. We appreciate your business and look forward to your future stay.

10/10 (非常に良い)

thomas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
danaからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for your feedback. We appreciate your business and look forward to your future stay.

8/10 (良い)

Heidi

2024 年 2 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Heidi, We are pleased to receive your generous rating for Best Western New Smyrna Beach Hotel & Suites. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Best Regards,Dan JordanGeneral Manager

4/10 (不満)

edward

出張
2024 年 2 月に 3 泊滞在
danaからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for your feedback. We appreciate your business and look forward to your future stay.

2/10 (非常に不満)

Carla

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Very Expensive No access to Beach Front Office staff Rude and no access to dining at night Breafast Restaurant was nice and friendly Good food nice view only part of our stay we did like Way too Expensive Never Again We stayed 1 night!!!!
2023 年 12 月に 1 泊滞在
danaからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for your review. We have noted your concerns and will be using your feedback to better improve. We appreciate your business.

6/10 (普通)

Maggie

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I found the property dated and depressing. When I checked in the host stunk like cigarettes and I was told there’s no maid service unless you request it the night before. There were makeup stains on the shower curtain. Hope a good deal on the beach so I guess I got what I paid for.
2023 年 12 月に 4 泊滞在
Danaからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for your feedback. We have noted your concerns and will be addressing with our staff to better improve. We appreciate your business and look forward to your future stay.

10/10 (非常に良い)

Bridget

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Desk clerk slay rocks!
2024 年 1 月に 1 泊滞在
danaからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for your feedback. We appreciate your business and look forward to your future stay.

10/10 (非常に良い)

Christine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
danaからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for your feedback. We appreciate your business and look forward to your future stay.

10/10 (非常に良い)

Anthony

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful oceanfront with great views
2024 年 1 月に 1 泊滞在
danaからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for your feedback. We appreciate your business and look forward to your future stay.

10/10 (非常に良い)

Margaret

Great property right on the beach! Close to everything.
2024 年 1 月に 2 泊滞在
Danaからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for your feedback. We appreciate your business and look forward to your future stay.

10/10 (非常に良い)

Thomas

カップルで旅行
良かった点 : 施設のコンディションと設備
Beautiful ocean views
2024 年 1 月に 2 泊滞在
danaからの返信 (投稿日 : 2024 年 1 月 23 日)
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us.

2/10 (非常に不満)

Stephen

気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
danaからの返信 (投稿日 : 2024 年 1 月 20 日)
Thank you for your feedback. We hope you come back and visit us again.

10/10 (非常に良い)

Brian

家族旅行, グループ旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Bob was super to work with. Gave us great suggestions on where to have dinner. Thx. Brian
2024 年 1 月に 1 泊滞在
danaからの返信 (投稿日 : 2024 年 1 月 12 日)
Thank you for your feedback. We are happy to hear you had a great interaction with our staff. We appreciate your business and look forward to your future stay.