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ホテルノーマ、トレードマークコレクション バイ ウィンダムの口コミ

3 out of 5
ホテルノーマ、トレードマークコレクション バイ ウィンダム
1 Radisson Plz, New Rochelle, NY

口コミ

7.8

良い

評価 10 - 1008 件の口コミ中 425 件が非常に良い" "
評価 8 - 1008 件の口コミ中 286 件が良い" "
評価 6 - 1008 件の口コミ中 128 件が普通" "
評価 4 - 1008 件の口コミ中 85 件が不満" "
評価 2 - 1008 件の口コミ中 84 件が非常に不満" "

8.6/10

清潔度

8.2/10

スタッフとサービス

7.8/10

設備とサービス

8.0/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

2/10 (非常に不満)

cody

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

8/10 (良い)

Carole

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Madelyn

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel
2024 年 5 月に 1 泊滞在

6/10 (普通)

Lawrence、Rockville

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Hotel NoMa, Trademark Collection by Wyndham is clean and convenient. The bed was very comfortable. The breakfast I had at the hotel restaurant was plentiful and delicious. Two complaints: 1) The bathroom floors and bathtub/shower are VERY slippery and potentially unsafe. There is no bath mat available. 2) There is a $15.00 per day “Boutique Fee”, which is not mentioned anywhere on the Expedia.com listing for the hotel. When I asked what it was for, I was told it was for amenities such as parking. However, on the Expedia.com listing for the Hotel NoMa, Trademark Collection by Wyndham, it states, “Parking Included”.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Theresa

It was way better than I expected
2024 年 5 月に 1 泊滞在

4/10 (不満)

Monishia

カップルで旅行
気になった点 : スタッフとサービス
Very central..
2024 年 5 月に 3 泊滞在

8/10 (良い)

Radcliffe

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

4/10 (不満)

Asha

気になった点 : 設備とサービス、施設のコンディションと設備
The hotel is definitely not a boutique hotel--the rooms look and feel very outdated, as if they did a last minute paint-job to try and make it look "fancy." Additionally, the beds are awful--I started having intense back pain after the first night there, but the surrounding hotels were also sold out. The housekeeping staff starts working at 7:30am and is very loud. Lastly, on my last night the fire alarm went off for the whole hotel, despite there being no emergency. We weren't offered any compensation. I stayed here for a wedding nearby, but I will never be back. Was not worth the $1400 I paid for 4 nights.
2024 年 5 月に 4 泊滞在
Santiago Vasquezからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for taking the time to share your experience with us. We regret that your stay did not meet your expectations due to certain amenities and the noise disturbances, our aim is always to provide a comfortable and pleasant environment. Your feedback serves as important input for improvements.

10/10 (非常に良い)

Erik、Clifton Park

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A unique property.
2024 年 5 月に 1 泊滞在

8/10 (良い)

Debra

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was good except parking is an issue there was an event happening in the restaurant which caused issues with parking space for guests staying in the hotel. Arrived late in the evening hoping to relax frustrated with no where to park 😕
2024 年 5 月に 1 泊滞在
Santiago Vasquezからの返信 (投稿日 : 2024 年 5 月 21 日)
We appreciate your candid review and regret to hear that certain aspects of your stay did not meet expectations. We aim for transparency at all times and apologize for any perceived discrepancy. This matter will be discussed with the team members to ensure better parking situation.

10/10 (非常に良い)

Mil

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Check in was quick and easy. The hotel is very clean and very close to the event I attended.
2024 年 5 月に 1 泊滞在
Santiago Vasquezからの返信 (投稿日 : 2024 年 5 月 21 日)
It's excellent you enjoyed your time with us so much! We're delighted you appreciated our friendly staff and prime location. We care deeply about the happiness and satisfaction of our guests!

10/10 (非常に良い)

Curtis

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pleasant stay.
2024 年 5 月に 1 泊滞在
Santiago Vasquezからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for your valuable feedback about your stay at Hotel NoMa. It's wonderful to hear how pleased your stay was. Looking forward to welcoming you back in the future.

8/10 (良い)

caleb

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在

6/10 (普通)

Adi、Phoenix

良かった点 : 清潔度
2024 年 5 月に 2 泊滞在

6/10 (普通)

Aleksander

出張, カップルで旅行
良かった点 : 清潔度
All over average
2024 年 5 月に 2 泊滞在

8/10 (良い)

Maria

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice property and fairly priced.
2024 年 4 月に 1 泊滞在
Santiago Vasquezからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for your valuable feedback about your stay at Hotel NoMa. It's wonderful to hear how pleased your stay was. Looking forward to welcoming you back in the future.

8/10 (良い)

Lorenny

2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Stephanie、bloomfield

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Convenient
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Fransheska

2024 年 4 月に 1 泊滞在

6/10 (普通)

Milan、Bronx

2024 年 4 月に 2 泊滞在

8/10 (良い)

Maxine

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Updates were welcomed. Quiet area convenient to major transportation hub.
2024 年 4 月に 2 泊滞在
Santiago Vasquezからの返信 (投稿日 : 2024 年 5 月 9 日)
It's excellent you enjoyed your time with us so much! We're delighted you appreciated our friendldy staff and prime location.

6/10 (普通)

Zakina

気になった点 : スタッフとサービス
2024 年 4 月に 1 泊滞在

8/10 (良い)

Matthew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2024 年 4 月に 1 泊滞在

4/10 (不満)

Melissa

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Heather

2024 年 3 月に 1 泊滞在

8/10 (良い)

Elizabeth

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Lyndsey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Angela、Bridgeport

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在

8/10 (良い)

Bernadette

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Everything was great until a maid decided not to knock on my door & let herself in while I was watching tv, I did not request housekeeping. This happened twice , the second time she knocked but did not give me time to answer door & let herself in again, I am not happy about this .
2024 年 3 月に 4 泊滞在

8/10 (良い)

Everett

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great…. Great property, staff and food. Would have given 5 stars, but we were not happy with the $15 per day Boutique fee we were charged without fore warning. Don’t mind paying for something I am aware of. Would love to use this establishment in the future, but that hidden cost is a deterrent.
2024 年 3 月に 3 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 4 月 2 日)
We appreciate your candid review and regret to hear that certain aspects of your stay did not meet expectations. We aim for transparency at all times and apologize for any perceived discrepancy. This matter will be discussed with the associated team members to ensure better communication in the future. We hope you will consider giving us another opportunity to serve you better.

4/10 (不満)

SHAWN、MOHEGAN LAKE

カップルで旅行, 家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
I didn't like a few things the best part was the club social area. Hotel is very depressing the colors I hate. The furniture all out dated doesn't match with anything. The bathroom is the worst to to small No where to rest suitcase either. Curtain old out dated. I was deeply disappointed. The staff wasn't knowledgeable when asked questions. This was three days I definitely regretted. There is so much more to this encounter just don't have the energy to relive it all again
2024 年 3 月に 3 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 3 月 28 日)
Thank you for taking the time to share your experience with us. We regret that your stay did not meet your expectations due to certain amenities. Our aim is always to provide a comfortable and pleasant environment. Your feedback serves as important input for improvements.

10/10 (非常に良い)

Kelaica

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 2 泊滞在

8/10 (良い)

Mary、Pineville

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The location was excellent
2024 年 3 月に 2 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 3 月 21 日)
It's great to hear that you had a fun time with us at Hotel NoMa. We're glad that our prime location made your stay a satisfying one. Looking forward to welcoming you back for another pleasant stay when you next visit New Rochelle

10/10 (非常に良い)

Sharnele

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room and the ambiance
2024 年 3 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 3 月 21 日)
It's great to hear that you had a fun time with us at Hotel NoMa. We're glad that our prime location and friendly team made your stay a satisfying one. Looking forward to welcoming you back for another pleasant stay when you next visit New Rochelle

10/10 (非常に良い)

Rachel

2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

sharon、plantation

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在

6/10 (普通)

Robert

グループ旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
At check in was given a coupon for a free appetizer (tapas) in their restaurant. When paying for our dinner which was close to $100, the bar tender told us the coupon was not good for a free appetizer (tapas). Wouldn't have gone to the restaurant if hadn't received the coupon,
2024 年 2 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 3 月 10 日)
Your experience serves as a guide for us to focus on the areas requiring improvement. We hope you will consider giving us the opportunity to host you again and deliver the experience we promise.

10/10 (非常に良い)

Jeanne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在

4/10 (不満)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Deceptive "boutique fee."
2024 年 2 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 3 月 10 日)
We appreciate your candid review and regret to hear that certain aspects of your stay did not meet expectations. We aim for transparency at all times and apologize for any perceived discrepancy. This matter will be discussed with the associated team members to ensure better communication in the future. We hope you will consider giving us another opportunity to serve you better.

10/10 (非常に良い)

Fransheska

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 1 泊滞在

8/10 (良い)

Lacrena

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Tammy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice hotel, very clean will definitely stay again.
2024 年 2 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 3 月 10 日)
It's great to hear that you enjoyed your stay at Hotel Noma. We're delighted that our team members were helpful and that you had a comfortable stay in one of our spacious rooms. Looking forward to having you with us again in the future.

6/10 (普通)

Ann、Rehoboth Beach

出張
良かった点 : 清潔度、スタッフとサービス
While the staff was very friendly, and the room itself seemed clean, building was old and had an old smell about it. The surrounding area in the town was not very nice, and did not seem safe in the evening hours. The parking lot had a lot of garbage in it.
2024 年 2 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 3 月 10 日)
It's great to hear that you enjoyed your stay at Hotel Noma. We're delighted that our team members were helpful and that you had a comfortable stay in one of our spacious rooms. Looking forward to having you with us again in the future.

10/10 (非常に良い)

Juan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked the NoMa social. Its right in the hotel. Its a great place eat and vibe at night.
2024 年 2 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 3 月 10 日)
Juan, It's great to hear that you had a fun time with us at Hotel NoMa. We're glad that our prime location and friendly team made your stay a satisfying one. Looking forward to welcoming you back for another pleasant stay.

6/10 (普通)

Stephen

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Watch out for extra charges, some kind of bouquet charge "which nobody was able to explain what is was for
2024 年 2 月に 3 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 3 月 21 日)
We appreciate your candid review and regret to hear that certain aspects of your stay did not meet expectations. We aim for transparency at all times and apologize for any perceived discrepancy. This matter will be discussed with the associated team members to ensure better communication in the future. We hope you will consider giving us another opportunity to serve you better.

6/10 (普通)

osama

良かった点 : 清潔度、スタッフとサービス
It was ok. Got charged for some additional random "boutique fee" that was never mentioned
2024 年 2 月に 2 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 3 月 21 日)
We appreciate your candid review and regret to hear that certain aspects of your stay did not meet expectations. We aim for transparency at all times and apologize for any perceived discrepancy. This matter will be discussed with the associated team members to ensure better communication in the future. We hope you will consider giving us another opportunity to serve you better.

10/10 (非常に良い)

Natoya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
great location and friendly staff.
2024 年 2 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 3 月 21 日)
It's excellent you enjoyed your time with us so much! We're delighted you appreciated our friendly staff and prime location. We care deeply about the happiness and satisfaction of our guests so we'll address your concerns regarding our elevator service with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon!

10/10 (非常に良い)

Antonio

2024 年 2 月に 1 泊滞在

4/10 (不満)

Michael

カップルで旅行
気になった点 : 施設のコンディションと設備
There is a “Boutique” fee per day…what a devious practice considering there were no special events, entertainment nor a swimming pool available due to season. I was told a small hold would be placed on my cc for “incidentals” I was also told my stay for hotel taxes and fees were paid through Expedia in full. When checking out we were charged the “Boutique” fee. The desk person said Expedia doesn’t know about this fee. I feel as though I’ve been ripped off through no fault of my own. I will think very carefully before ever booking with No Ma again.
2024 年 2 月に 4 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 3 月 21 日)
We appreciate your candid review and regret to hear that certain aspects of your stay did not meet expectations. We aim for transparency at all times and apologize for any perceived discrepancy. This matter will be discussed with the associated team members to ensure better communication in the future. We hope you will consider giving us another opportunity to serve you better.

10/10 (非常に良い)

morris

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在