4/10 (不満)
Ashley
小さなお子様連れの家族旅行
2024 年 9 月 23 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We stayed here a few years ago and it was so nice. We had 2 broken lamps that was covered with pictures. The front desk was not personable at all when we and checked in and out. The bartender was nice but had no help and you could tell she was simply overwhelmed. The valet literally talked out using it by telling us all the things that could go wrong by using it. We called in the morning for housekeeping to bring us an iron and board and they never showed up. I honestly never leave reviews but felt that I should this time. We were so disappointed because it was such a great experience before. I will say the security guard there was very personable and helpful. He gave us great food and activitiy suggestions. He was spot on.
Ashley
2024 年 9 月に 1 泊滞在