My non-verbal autistic son was laying on blood stained sheets. Ive reached out for a manager for days and cant seem to contact anyone. DO NOT stay here.
Alberina
2025 年 7 月に 2 泊滞在
6/10 (普通)
Enchentre
家族旅行
2025 年 7 月 23 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
The lighting in the parking lot was poor. The facility is a little outdated.
Enchentre
2025 年 7 月に 3 泊滞在
6/10 (普通)
Cristina
家族旅行
2025 年 7 月 15 日
We stayed there three nights. We were comfortable enough. Had what we needed. For the price of the stay we cant complain much. The experience in New Orleans made up for it.
Cristina
2025 年 7 月に 3 泊滞在
6/10 (普通)
Laquita
カップルで旅行
2025 年 7 月 10 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Ice machine broken, water everywhere near the front lobby area. Slow attendance for room service.
Laquita
2025 年 7 月に 4 泊滞在
2/10 (非常に不満)
Cheno
出張
2025 年 7 月 5 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Clogged sinks, dirty towels, smelly room
Cheno
2025 年 7 月に 1 泊滞在
2/10 (非常に不満)
Janna
小さなお子様連れの家族旅行
2025 年 7 月 5 日
良かった点 : 設備とサービス
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Our check in was fine, and our room was fine at first glance. We checked in around 6pm and left a little earlier for 4th of July fireworks downtown. When we returned around 10pm a truck was in the parking lot setting off fireworks surrounded by guest cars for about 25 minutes. No one from Hotel staff did anything to stop them. We needed to use the pull out sofa but after removing the cushions and noticing how dirty the top of the pull out bed was our son slept directly on the couch in a sleeping bag he brought. Our sleep experience was fine. No noise or disruptions. However, we woke up to find an infestation of termites in the room, mainly the bathroom but also throughout the whole room. They were either dead or half alive on the floors, bathtub and window sills. After looking around the room we found what might be a nest in the corner of the room. We couldn’t take a shower because they were all over the tub. We approached the front desk and all they had to say was there was nothing they could do because management takes off on the weekends and cleaner (who was described as a Jamaican lady, as if that mattered somehow) doesn’t come until 8am.
We decided to walk over to the breakfast area. It was 6:50am at this time. I tried opening the door which was shut. There was an employee in the breakfast area watching me struggle to open the door and eventually she screamed at me “we don’t open until 7!” Rolled her eyes and walked away. Front desk only made excuses for her behavior.
Janna
2025 年 7 月に 1 泊滞在
8/10 (良い)
Justin
出張, グループ旅行
2025 年 7 月 1 日
良かった点 : 清潔度、設備とサービス
Very remote place
Justin
2025 年 4 月に 2 泊滞在
10/10 (非常に良い)
Tenika
家族旅行
2025 年 6 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
None of the ice machines worked. That’s our only complaint. Overall it’s a great facility.
Tenika
2025 年 6 月に 2 泊滞在
6/10 (普通)
Theodore、St Louis
家族旅行
2025 年 6 月 23 日
Great for just an over night stay. First room given was not prepared but staff correct the problem quickly.
Theodore
2025 年 6 月に 1 泊滞在
4/10 (不満)
Salimah
小さなお子様連れの家族旅行
2025 年 6 月 12 日
気になった点 : 設備とサービス
I didn’t enjoy my stay. The hotel smelt like smoke and the bed was uncomfortable. It was very outdated and not very clean
Salimah
2025 年 6 月に 1 泊滞在
8/10 (良い)
derrick
カップルで旅行
2025 年 6 月 8 日
良かった点 : 施設のコンディションと設備
Property was in decent condition
derrick
2025 年 6 月に 5 泊滞在
10/10 (非常に良い)
bryce
2025 年 6 月 7 日
bryce
2025 年 5 月に 2 泊滞在
4/10 (不満)
TAMMY
2025 年 6 月 1 日
気になった点 : 設備とサービス、施設のコンディションと設備
The phone in the room didn't work. The elevator didn't work. The ice machine didn't work.
TAMMY
2025 年 5 月に 4 泊滞在
10/10 (非常に良い)
Janice
カップルで旅行
2025 年 5 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was fantastic didn't have to pay for parking. Room was great no problem.
Janice
2025 年 5 月に 1 泊滞在
10/10 (非常に良い)
ROSA
カップルで旅行
2025 年 5 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I loved the free parking and cleanliness
ROSA
2025 年 5 月に 4 泊滞在
2/10 (非常に不満)
Vashina
カップルで旅行
2025 年 5 月 26 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I’ve never experienced this before at check in they had ppl was just hanging around the property we arrived around 7oclock our room was not clean properly the front desk agent try to switch us in another room and someone was already in there the customer was not very happy when I open the door so I went back to front desk to let the agent know what happened
Vashina
2025 年 5 月に 2 泊滞在
6/10 (普通)
Martina
家族旅行
2025 年 5 月 26 日
気になった点 : 施設のコンディションと設備
Property is ok for one night but, needs to be remodel.
Martina
2025 年 5 月に 1 泊滞在
4/10 (不満)
Journi
2025 年 5 月 25 日
Journi
2025 年 5 月に 1 泊滞在
10/10 (非常に良い)
Tatiana
家族旅行
2025 年 5 月 22 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The breakfast was so good! Everything clean in the room. Have all the amenities advertised. Iron, blower etc was working good.
Tatiana
2025 年 5 月に 2 泊滞在
10/10 (非常に良い)
Gabriel、Dallas
2025 年 5 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Is was a nice stay minus the toilet doesn't fill fast enough
Gabriel
2025 年 5 月に 3 泊滞在
10/10 (非常に良い)
Alexander
2025 年 5 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great customer service!
Alexander
2025 年 5 月に 2 泊滞在
10/10 (非常に良い)
Steven
家族旅行
2025 年 5 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was very good.
Steven
2025 年 4 月に 1 泊滞在
6/10 (普通)
Jeffery、Oklahoma City
2025 年 5 月 13 日
Jeffery
2025 年 5 月に 2 泊滞在
6/10 (普通)
Diane
カップルで旅行
2025 年 5 月 13 日
気になった点 : 清潔度、設備とサービス
Rooms didnt feel clean. Had no towels when requested. Lobby and breakfast area was the cleanest part of the hotel.
Diane
2025 年 5 月に 4 泊滞在
2/10 (非常に不満)
Judy
2025 年 5 月 12 日
気になった点 : スタッフとサービス、施設のコンディションと設備
We got into our room early, which was good. The tub had peeling paint in it, the faucet was hanging off and the bathroom was just not clean. The ice machines were not working the entire 3 days we were there! The morning of the second day we got up and went to breakfast and when we came back to shower and get ready for the day the water was not working. We called the front desk and the woman said “oh yeah” we have been trying to get in touch with you all morning to tell you that there is scheduled plumbing for your room. I told her that the water in the so was unhooked which means someone came into my room without permission. She said we had to move rooms. This was not convenient because we had somewhere to be and didn’t have the time to move rooms and take showers.