4/10 (不満)
Emma
グループ旅行
2025 年 10 月 6 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The hotel room had clearly not been cleaned as trash was found under the beds and sticky liquids were spilled on the floor. We booked a non-smoking room but were placed in a smoking room, which was the most potent odor, and we ended up leaving early. We had to have our clothes fumigated upon leaving due to the intense smoke smell. Truly was concerned about our lungs, thats how heavy the smoke was. Shower barely turned on, had to buy our own towels due to the state of the hotel ones (which we had to go ask for). Oddest smells coming from the sinks. Attempted to get some compensation for the issues, but the staff denied due to their absolute zero refund policy.
Emma
2025 年 10 月に 2 泊滞在