The property was clean. Check-in was ok…I think that the front desk clerk was overwhelmed as there was some sort of convention going on in the area so the hotel was booked solid. They should have had another person to assist her knowing that they were full.
The thing that really upset me was that we had to pay $10 to park in the Courtyard’s parking lot. We were unaware of this extra charge and felt it was unfair. We were not asked for any information about our vehicle to confirm. We were not given any sort of parking tag to place in our vehicle. It is not a gated parking lot to protect the vehicles, it’s not a parking garage, just a regular parking lot outside of the hotel so I’m still confused about having to pay to park.
Marcia
2024 年 5 月に 1 泊滞在
4/10 (不満)
John
家族旅行
2024 年 5 月 11 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
Very hard to get to location-wise. You have to pay for daily parking. The staff was friendly and nice. But, will not be booking a reservation there again. Everything is an extra amenity change. I;ve been a Marriott customer for years, with no issues except now.
John
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Cianna
小さなお子様連れの家族旅行
2024 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff.
Cianna
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Mercedes
2024 年 4 月 30 日
Mercedes
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Charlota
家族旅行
2024 年 4 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Came to area for a birthday party! The stay was very good property was very clean! Would stay again when in town
Charlota
2024 年 4 月に 2 泊滞在
8/10 (良い)
Kenji
出張
2024 年 4 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was indeed clean and spacious. However, the only downside is its proximity to the highway, which results in considerable noise.
Kenji
2024 年 4 月に 1 泊滞在
4/10 (不満)
Jorge
小さなお子様連れの家族旅行
2024 年 4 月 26 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Extra unauthorized tip was added to my Credit card.
Parking fee makes no sense it's an open lot no security outside.