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ベイモント バイ ウィンダム ニュー バッファローの口コミ

2.5 out of 5
ベイモント バイ ウィンダム ニュー バッファロー
18800 Harbor Country Drive, New Buffalo, MI

口コミ

6.4
評価 10 - 1001 件の口コミ中 230 件が非常に良い" "
評価 8 - 1001 件の口コミ中 189 件が良い" "
評価 6 - 1001 件の口コミ中 230 件が普通" "
評価 4 - 1001 件の口コミ中 197 件が不満" "
評価 2 - 1001 件の口コミ中 155 件が非常に不満" "

6.4/10

清潔度

7.2/10

スタッフとサービス

6.0/10

設備とサービス

5.8/10

施設のコンディションと設備

6.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Sharon

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice room and employees sweet
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Lisa

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 1 泊滞在

6/10 (普通)

Kevin and Diana

家族旅行
良かった点 : 清潔度、スタッフとサービス
The hotel definitely needs updated. The room was clean but overall the place wasn’t extremely clean and not at all what we expected. The breakfast was just ok and seating limited. The staff wasn’t friendly at all.
2024 年 5 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are delighted to hear you found your stay with us exceptional, we apologize for the issues mentioned. We hope for another opportunity to provide you with exceptional service again in the future!

10/10 (非常に良い)

SANDY

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My girlfriends and i stayed here for a concert at 4 winds for one night and the room was basic but nice . Showers very nice and hot, nice indoor pool area. The morning breakfast buffet was the bomb!!! Very clean facility just the hallway carpets need updating . The staff are all very nice !
2024 年 5 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are delighted to hear you found your stay with us exceptional. We hope for another opportunity to provide you with exceptional service again in the future!

10/10 (非常に良い)

Christine and David

カップルで旅行
良かった点 : スタッフとサービス
sink was slow to drain while brushing teeth and remotr for tv only would give us 1 channel
2024 年 5 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are delighted to hear you found your stay with us exceptional, we apologize for issues mentioned. We hope for another opportunity to provide you with exceptional service again in the future!

6/10 (普通)

Kyle

ペット同伴の旅行, 家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Did not meet expectations
2024 年 5 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize that you found your stay with us less than exceptional. We hope for another opportunity to provide you with exceptional service again in the future!

8/10 (良い)

Mary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
clean and convenient
2024 年 5 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are delighted to hear you found your stay with us exceptional. We hope for another opportunity to provide you with exceptional service again in the future!

6/10 (普通)

Mateos

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Not what I expected
2024 年 4 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay with us less than exceptional. We hope for another opportunity to provide you with exceptional service again in the future!

6/10 (普通)

Janet

家族旅行
気になった点 : 設備とサービス
Room key kept deactivating, liked the pool and hot tub
2024 年 5 月に 2 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay with us less than exceptional. We hope for another opportunity to provide you with exceptional service again in the future!

10/10 (非常に良い)

Joan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a great hotel for the price. It was exactly what I needed...a clean, affordable, comfortable bed for the night and a good breakfast the next morning.
2024 年 5 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

10/10 (非常に良い)

Karen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was clean and we loved that they had a shuttle to the casino
2024 年 5 月に 2 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

8/10 (良い)

Joseph

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

6/10 (普通)

Ericka

良かった点 : スタッフとサービス
2024 年 5 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

6/10 (普通)

Edward

カップルで旅行
良かった点 : 清潔度
Felt like I was in a nasty area
2024 年 5 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 5 月 5 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay less than satisfactory. We look forward to providing you with exceptional service again in the future!

8/10 (良い)

Darlene

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pool
2024 年 4 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 5 月 5 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay with us. We look forward to providing you with exceptional service again in the future!

4/10 (不満)

Maria

気になった点 : 施設のコンディションと設備
2024 年 5 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 5 月 5 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay less than satisfactory. We look forward to providing you with exceptional service again in the future!

10/10 (非常に良い)

Reva

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean and comfortable beds. Staff efficient and friendly. Very close to excellent eating places. Only bad thing was the complimentary breakfast left a lot to be desired.
2024 年 4 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

8/10 (良い)

Lisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

10/10 (非常に良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Would stay here again
2024 年 4 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

6/10 (普通)

Royal

カップルで旅行
Reasonable price and needs update.
2024 年 4 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

4/10 (不満)

Michelle

気になった点 : 清潔度
2024 年 4 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay with us less than satisfactory. We hope for another opportunity to provide you with exceptional service again in the future!

10/10 (非常に良い)

Samantha、Greenfield

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the staff! Very quiet.
2024 年 4 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

10/10 (非常に良い)

Nancy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

10/10 (非常に良い)

Jenny

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Not bad for the price, better than I expected, especially for a weekend stay. Pool, hot tub works well, nice patio outside, we enjoyed a fire. Staff and fellow guests were all very friendly. Beach is 5 minutes away. Breakfast was good, plenty of options. I would stay again.
2024 年 4 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

10/10 (非常に良い)

Dawn

2024 年 3 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

2/10 (非常に不満)

Joseph

2024 年 4 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize that you found your stay with us less than satisfactory. We hope to have another opportunity to provide you with exceptional service again in the future!

8/10 (良い)

Anthony

気になった点 : 清潔度
Great hotel a little dusty and you can tell they dont clean up behind the furniture
2024 年 4 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

8/10 (良い)

Daryl

2024 年 4 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

4/10 (不満)

Cynthia

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property is ran down, sagging ceilings, broken tiles in the bathroom, the pool had a scum on the top.
2024 年 4 月に 2 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay with us less than satisfactory. A child had poured bath soap into the pool and it looked like scum on top. we look forward to providing you with exceptional service again in the future!

4/10 (不満)

Joseph、Riverside

気になった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are sorry you found your stay less than satisfactory, we hope for another opportunity to provide you with exceptional service again in the future!

10/10 (非常に良い)

Christina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We had an enjoyable stay
2024 年 3 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 4 月 11 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

10/10 (非常に良い)

kandis Dyan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 4 月 11 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

10/10 (非常に良い)

Yorleni

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice
2024 年 4 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you do much for taking the time to leave us a review! We appreciate all feedback! We look forward to providing you with exceptional service again in the future!

10/10 (非常に良い)

Deana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you do much for taking the time to leave us a review! We appreciate all feedback! We look forward to providing you with exceptional service again in the future!

4/10 (不満)

Marina

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
The property was clean but building need renovations.
2024 年 3 月に 3 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 4 月 4 日)
Thank you for taking the time to leave us a review! We appreciate all feedback! We are sorry you found your stay less than satisfactory. We hope for another opportunity to provide you with exceptional service in the future!

8/10 (良い)

Robin

良かった点 : 施設のコンディションと設備
2024 年 3 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We look forward to providing you with exceptional service again in the future!

6/10 (普通)

Joseph

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Pool water was very cold and the beds were not soft at all. Woke up very sore and did not get a good night sleep. Other then that it was a good place.
2024 年 3 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 3 月 28 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay less than satisfactory. We hope for another opportunity to provide you with exceptional service in the future!

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was friendly and helpful. My room was neat and clean. Parking was plentiful.
2024 年 3 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 3 月 21 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We hope for another opportunity to provide you with exceptional service in the future!

6/10 (普通)

debra

カップルで旅行
良かった点 : スタッフとサービス
Staff was pleasant and check in was fast and easy. The room although was clean bathroom was missing parts of vanity and toilet seat was missing vinyl in parts shower was not intended for people over 4 ft tall
2024 年 3 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 3 月 21 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay less than satisfactory. We hope for another opportunity to provide you with exceptional service in the future!

4/10 (不満)

Zachary

2024 年 3 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 3 月 21 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay less than satisfactory. We hope for another opportunity to provide you with exceptional service in the future!

10/10 (非常に良い)

Tysha

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was very nice and the pool/hot tub were amazing!!
MANAGEMENTからの返信 (投稿日 : 2024 年 3 月 14 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are delighted you enjoyed your stay with us. We look forward to provide you with exceptional service again in the future!

10/10 (非常に良い)

Amanda、Sawyer

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What a great stay! Very friendly people. The beds were extremely comfortable. The pool and hot tub were a bonus. And the location is so close to downtown New Buffalo and a stones throw away from Four Winds Casino in which a free shuttle is provided and so convenient! Will definitely stay here again!
2024 年 3 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 3 月 14 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are very happy to hear you found your stay with us enjoyable. We look forward to provide you with exceptional service again in the future!

4/10 (不満)

Ruth

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Staff were great. Very attentive. Property is dingy. TV didn't work and was suggested I press the red button to reset the satellite. So recovering from hip surgery - that meant moving the desk and reaching way behind other stand too heavy to move. And it didn't work anyway. Screen on ground floor window torn and hanging off. TV channel guide was not only sticky but inaccurate for what was supposedly provided.
2024 年 3 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 3 月 14 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay with us less than satisfactory. We look forward to provide you with exceptional service in the future!

4/10 (不満)

Austyn

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 3 月 14 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay with us less than satisfactory. We look forward to provide you with exceptional service in the future!

10/10 (非常に良い)

Kalman

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 3 月 14 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are very happy to hear you found your stay with us enjoyable. We look forward to provide you with exceptional service again in the future!

10/10 (非常に良い)

Meghann

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 3 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 3 月 14 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are very happy to hear you found your stay with us enjoyable. We look forward to provide you with exceptional service again in the future!

2/10 (非常に不満)

Tanisha

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Was not a good stay. The water got cold after 5 min into showering. The Jacuzzi tub in the room is for a kid and the water does not stay warm enough to even want to soak in the Jacuzzi tub. There were cob webs and dust throughout the room. Hair all over the shower. Also the T.V remote did not change the channels, only worked for the volume! Very unhappy after I was traveling a while and was ready to relax.
2024 年 2 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 3 月 14 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay with us less than satisfactory. We look forward to provide you with exceptional service in the future!

2/10 (非常に不満)

Barb

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 3 月 14 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay with us less than satisfactory. We look forward to provide you with exceptional service in the future!

8/10 (良い)

Robert

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
No thanks
2024 年 2 月に 3 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 3 月 14 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are very happy to hear you found your stay with us enjoyable. We look forward to provide you with exceptional service again in the future!

2/10 (非常に不満)

Barbara

2024 年 2 月に 1 泊滞在
MANAGEMENTからの返信 (投稿日 : 2024 年 3 月 21 日)
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay less than satisfactory. We hope for another opportunity to provide you with exceptional service in the future!