When we were picked up at Colombo airport at 1 am, the hotel man was much kindly to take us to the hotel among many tourists in the aiport. Next morning, the tourist car that we booked from Japan did not come. But the hotel manager arranged other car quickly for us. So, we lost only 2 hours. The driver whose name was Rajah (www.ngeurotravels.blogspot.com) took us three days with technical driving safely through the crowd of Srilanka. He was shy but reliable because he was waiting for us to return hotel from walking around strange town in Nuwara eliya. Thank you all.
Shota
2017 年 8 月に 1 泊滞在
2/10 (非常に不満)
K、JAPAN
2017 年 8 月 6 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very Disappointed. Not recommend for Transit Stay.
>Terrible Transfer Service
Don't use this hotel for Transit Stay. We had confirmed our arrival flight beforehand but nobady was at the airport. We had to wait for more than one hour even if it was at 11pm and we have 2-year old kid. We tried to contact the hotel by telephone and email many times but nobody answered. After we could contact the hotel , the staff said the driver is already at the aiport, but it seems to be cheating because we had to wait for a long time after we could contact them. Also, the hotel driver IGNORE everything. we asked him if he is a hotel driver but he didn't answer, just look us and drove. (the hotel's acquaintance male took us to this driver's car)
After we arrived at the hotel, the hotel staff didn't apologize for the delay. He just said " It is not so late" and many excuses.... It was Very Much Dishonesty.
>Room
Room facilities is good but there were many ants in the room, we couldn't take off shoes. Also there was Mosquito and Fly, even some Larva.
>Uncomfortable service for Breakfast
There was no guest in a restaurant when we went for the breakfast, but the staff didn't allow us to use 4 people table even we asked for. then we had to hug our 2-year-kid and ate. The quality of breakfast is good.
>Duplicate charge
FInally, they request us to pay for Room charge at check out even we had already paid through EXPEDIA. Also, they didn't prepare for the transfer to the airport AGAIN even we confirmed beforehand. We had to wait again.
Lovely hotel close to airport. A short Tuk Tuk ride to the beach.
宿泊されたお客様
2019 年 2 月に 1 泊滞在
8/10 (良い)
Irene
2019 年 1 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Kleines Hotel mit familiärem Service
Das Hotel eignet sich für 1-2 Übernachtungen, bevor man zum Flughafen fährt. Es ist hübsch mit 6 grossen Zimmern, einem kleinen Pool mit Liegen, Stühlen und nettem Personal. Es ist aber etwas abgelegen. Halten Sie bei der Anreise im Taxi die genaue Adresse und Telefonnummer bereit. Bei Reservation kann man abends gut und günstig essen. Mückenspray bereit halten! Geldwechsel ist nicht möglich. Zum Strand ist es zu Fuss zu weit, aber man kann ein Tuktuk bestellen. Zum Flughafen kann man mit dem Hotelbus für 20 Dollars und 4 Personen fahren.
Irene
2019 年 1 月に 2 泊滞在
4/10 (不満)
Steven
2018 年 11 月 16 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Would definitely not stay here again.
Arrived late at night at this hotel after flying in from Bangkok. We had been travelling all day so desperately wanted a shower and a good nights sleep. We were given a room close to the reception, spacious but with large patches of mould along one wall. The room looked very shabby and had a definite musty smell. Had it not been midnight we would have refused to stay in this room but we were so tired we decided one night was tolerable. The bathroom was adequate with hot running water but again mould on the walls. The bed was very soft and the bedding very worn.
On the plus side, this hotel has a beautiful pool set in lush tropical gardens. The staff were friendly, enough and the cost was very reasonable. Breakfast if you chose a full english was lovely but continental consisted of anaemic toast and a few pieces of chocolate cake. I would definitely not stay here again. The mould on the walls was unacceptable. I have lived in the tropics and know that this occurs with poor maintenance of a property.
The hotel is located in a quiet area, a drive away from the beach and the fish market.
Steven
2018 年 11 月に 1 泊滞在
6/10 (普通)
Robert
2018 年 8 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bad food
Robert
2018 年 8 月に 1 泊滞在
10/10 (非常に良い)
wayne
2018 年 8 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very nice hotel, clean and spacious. Staff are friendly and helpful. Had dinner there and was really good, although took a little long. Swimming pool was nice but did not get get a chance to use it. Bathroom and room were really spacious with all the toiletries to that of a 5*.Breakfast was really good with a wide enough choice. Overall a good choice and a positive first impression of Sri Lanka :) will definitely recommended and will stay here when we return.
wayne
2018 年 8 月に 1 泊滞在
10/10 (非常に良い)
Carmen
2018 年 7 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Tranquil Negombo was great!
The service was very good and enjoyed our stay. The bed was comfortable and we slept so well!
Thank you for the warm welcome and great stay.
Carmen
2018 年 7 月に 1 泊滞在
8/10 (良い)
Jeremy、Taiwan
2018 年 3 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Really a tranquil and comfort hotel
* Like:
Location: It's a small hotel in the residential area so you need a driver to take you there.
Room: Spacious and well decorated to have a real feel that you are in Sri Lanka.
Staff: Friendly and respond quickly to our demands.
Pool: Not crowded for number of rooms in this hotel is limited.
Distance to the airport: No need to be super early to get to the airport because it's close to the airport.
Choice of breakfast: many of options despite it’s a small hotel.
* Dislike:
A little bit noisy: Close to the airport so the noise of airplane can be heard. Heard 3 times of worships by loudspeakers in a Sunday morning. 2 are from Muslim, 1 is from Catholic. Besides these two points, it is a peaceful and tranquil environment.
Dining: Eat inside is a little expensive but eat outside of the hotel may require some time to find a good place.