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"Rooms need a deep clean. Dust "

" Clean room"

"Great staff, clean rooms, clean pool area and all facilities."

"I checked in just before 8:00 PM during a 33-hour road trip with the goal of getting a full night of rest. At approximately 3:00 AM, I was awakened by a rat in my room. It was eating my dog’s food and stuffing the food inside my shoes next to the bed. This was a serious sanitation and safety issue, not a minor inconvenience. I was moved to another room, but I was unable to sleep afterward due to concern about additional rodents. The room was also very cold upon arrival, and the overall cleanliness was concerning. The sheets and towels were visibly stained, which added to the discomfort and lack of confidence in the property’s standards. I requested a refund. Property management did not respond to my calls or email. Corporate Guest Relations offered points toward a future stay, which I declined. They have since closed the case without issuing a refund. What is most disappointing is how poorly this situation was handled. Finding a rat in a guest room is unacceptable, and the lack of accountability and meaningful resolution makes it worse. Travelers should be aware of this experience when considering a stay here."

"Very clean environment all around, very welcoming staff, good water pressure. Family restaurant connected to the hotel so a plus not to drive anywhere. "

"Great service"

"Room was very nice "

"Clean, close to different things nice little pool and hottub"

"This properties has so many great amenities and is stocked thoughtfully with items needed to make your stay the best possible experience. There were many fluffy towels in the bathrooms and for the hot tub, plenty of firewood for the TWO fire pits, a gas fireplace in the living area, dining table to fit up to 10, comfy beds, large fluffy pillows, tvs in all the bedrooms and a large tv in the living room, big hot tub, east facing wall of windows/glass doors for scenic views over Castle Rock Lake, large closets with luggage racks, and a fully stocked kitchen with added appliances for your convenience. Add this to an incredibly responsive host, and a location difficult to surpass equals an unparalleled lakefront experience! "