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"Great location and price. The staff were pleasant and answered questions, but I wouldn’t say they were proactive. The room was really nice. Perfect size for just myself. Only real frustration with this hotel and most in Europe- In cold weather, the AC seems to only allow a certain base temperature and it will seem to run the heat even if you don’t want it. I have to leave the window cracked open to be comfortable at night. They say they have luggage storage, but my experience was all that was is a luggage cart. No security and no tickets to ensure that no one can just grab your luggage. "

"Excellent and friendly staff!! "

"The mini split air/heat worked amazing! And we needed to use air one day and heat the other! Rooms were very clean! All staff was amazing!"

"Muy bien ubicado, lindo y limpio y el personal super amable, el desayuno pequeño pero rico. "

"Great hotel for our quick overnight stay outside of Madrid. "

"Great hotel in the heart of Segovia"

"El personal superamable, todo bien organizado y limpio. Una excelente estadía "

"Excellent "

"Room cleaned to perfection but overall interior is quite tired. Plenty of parking, good night' sleep, good value breakfast. Will stay again if will be around. "