Naturpark Sparbach

Rooms are clean, staff wasn’t really helpful and friendly. When I had problem in the room they said they can’t leave the front desk and someone who can help going to be only tomorrow (I was staying one day only) it didn’t make sense for me and I asked to change the room, what also was a problem I had to take all my thing back to the lobby so they can switch the keys and give me keys from a new room

Check in took awhile. They were a couple of ladies behind the counter but only one was helping so it took longer than necessary. Parking was very complicated to find so by the time we got to park and come back to go to our room there were a bunch of people (about 50)that had checked in and waiting for the elevator. They were blocking the door to the stairs so we couldn't even get in to get up to our 1st floor room. Remote for the TV did not work. Carpeting can be updated. One good thing is the shower.