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ハイアット プレイス ナッシュビル / ヘンダーソンヴィルの口コミ

3 out of 5
ハイアット プレイス ナッシュビル / ヘンダーソンヴィル
330 E Main St, Hendersonville, TN

口コミ

9.0

とても素晴らしい

評価 10 - 1002 件の口コミ中 646 件が非常に良い" "
評価 8 - 1002 件の口コミ中 237 件が良い" "
評価 6 - 1002 件の口コミ中 61 件が普通" "
評価 4 - 1002 件の口コミ中 35 件が不満" "
評価 2 - 1002 件の口コミ中 23 件が非常に不満" "

9.2/10

清潔度

9.2/10

スタッフとサービス

8.6/10

設備とサービス

9.2/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Richard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Facility appears to be new, well maintained, close to sports venue
2024 年 5 月に 1 泊滞在
Oscarからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Valued Guest,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 (非常に良い)

Robin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely breakfast offering. Super spacious rooms. Pleasant, helpful staff
2024 年 5 月に 2 泊滞在
Oscarからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 (非常に良い)

Jim、lino lakes

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice staff, great room, only downside, was we could not sit by the poo!, because it was closed.
2024 年 4 月に 5 泊滞在
Oscarからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Valued Guest,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 (非常に良い)

Phillip

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff was exceptional.
2024 年 4 月に 2 泊滞在
Oscarからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Valued Guest,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 (非常に良い)

Steven

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Oscarからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Valued Guest,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 (非常に良い)

Judy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nicely updated hotel.
2024 年 3 月に 1 泊滞在
Oscarからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Sandy Dallas:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

8/10 (良い)

Daniel、Vancouver

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Disappointed with the breakfast, same thing everyday, many times cold. Coffee was weak and lukewarm most of the time
2024 年 3 月に 6 泊滞在
Oscarからの返信 (投稿日 : 2024 年 3 月 24 日)
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

10/10 (非常に良い)

William

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean and comfortable
2024 年 3 月に 1 泊滞在
Oscarからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 (非常に良い)

Tien

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very quick and easy check-in. Staffs are very friendly. We felt very welcome. Will stay here again if we visit this town
2024 年 3 月に 1 泊滞在
Oscarからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

6/10 (普通)

Cathy

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was great but when i got here they wanted to charge me an extra $75 for mydog. I prepaid and that fee wasn't in the expedia costs. I feel it should have been there upfront.
2024 年 3 月に 1 泊滞在
Oscarからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

4/10 (不満)

Megan

気になった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Oscarからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

10/10 (非常に良い)

Li-Wen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Oscarからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 (非常に良い)

Dale、Tampa

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a wonderful stay will use this also in future.
2024 年 2 月に 3 泊滞在
Oscarからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

4/10 (不満)

Michael

2024 年 2 月に 1 泊滞在
Oscarからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

10/10 (非常に良い)

Manuel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 5 泊滞在
Oscarからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 (非常に良い)

Steven、Fort Mill

2024 年 2 月に 2 泊滞在
Oscarからの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Thomas Levine:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 (非常に良い)

Richard

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel and a nice area
2024 年 2 月に 2 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

8/10 (良い)

Jamie

良かった点 : 清潔度、スタッフとサービス
2024 年 2 月に 2 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

8/10 (良い)

Jeff

家族旅行
良かった点 : 清潔度
They were doing construction on the property. I didn’t find out till check-in. The hammering you could hear at 8 o’clock in the morning on Saturday and Sunday was a little bit annoying.. i’ve been to other Hyatt places and the breakfast here was not very good at all.
2024 年 2 月に 2 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

4/10 (不満)

Danielle、Wabash

出張, 家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel is in the middle of construction - would have been nice to know this prior to booking. When we went to check in at 9:30/10pm there was no one at the front desk & with all the construction in the lobby/hall - it was not a good impression. Thankfully we were only staying one night because we were informed construction noises would start at 8am. Breakfast is served in the middle of the construction area - not very appetizing. Overall - not a great stay - I do a lot of research/read reviews & star ratings before I book hotels - this one was disappointing.
2024 年 2 月に 1 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

4/10 (不満)

Gina

家族旅行
気になった点 : 清潔度、客室の快適度
2024 年 2 月に 2 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

8/10 (良い)

Patricia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was clean and comfortable and very convenient for my appointment with Hendersonville TOA
2024 年 2 月に 1 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 (非常に良い)

walter

カップルで旅行
Very friendly and knowledgeable staff
2024 年 2 月に 3 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 (非常に良い)

Margo

良かった点 : 清潔度、スタッフとサービス
Didnt like the noise from construction....nor the path needed to take to access the elevator in order to stay out of the way of construction.
2024 年 2 月に 1 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 (非常に良い)

Simon

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

8/10 (良い)

Jeff

2024 年 2 月に 2 泊滞在
Oscarからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 (非常に良い)

Gregory

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 (非常に良い)

Simon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

8/10 (良い)

DON

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2024 年 1 月に 1 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

8/10 (良い)

Carlos

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2024 年 1 月に 4 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 (非常に良い)

Susan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 (非常に良い)

Brian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

6/10 (普通)

Pamela

カップルで旅行, グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

8/10 (良い)

Gary

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

6/10 (普通)

Marcia

2023 年 12 月に 2 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

8/10 (良い)

Steven

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 12 月に 3 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

6/10 (普通)

Andrei

良かった点 : 清潔度、スタッフとサービス
2023 年 12 月に 1 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

10/10 (非常に良い)

Jeffrey

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 (非常に良い)

Roxanne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean, quiet, nice breakfast
2023 年 12 月に 1 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

8/10 (良い)

Sharon

カップルで旅行
良かった点 : 設備とサービス
Construction is underway at present on the first two floors, so it was a bit noisy and dusty. Should be very nice when finished.
2023 年 12 月に 2 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

10/10 (非常に良い)

SIMA

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was good
2023 年 12 月に 3 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Get-a-way
My wife and I had a great time in the Nashville/Hendersonville area. Located within a short distance of a lot of great restaurants, but far enough from the city so that you don't have to deal with the all of the issues. The hotel is under renovations which is why I rated the conditions as a 4, but everything else was great.
2023 年 12 月に 2 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

6/10 (普通)

rebecca

家族旅行
良かった点 : スタッフとサービス
We stay at the Hyatt every time we come to Nashville to see our daughter, it's always a great stay. This was an okay stay. I totally understand they are under construction. Buuut. We stayed in a room that was supposedly just remodeled and my main concern was why were the shower door knob handles still in terrible disrepair? I could tell the carpet was redone, the shower was recalled but the knobs and shower head were both disgusting. Stay was still great just hope they look into that.
2023 年 12 月に 1 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

10/10 (非常に良い)

Jerry

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Great
2023 年 12 月に 1 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

6/10 (普通)

Jory

良かった点 : 清潔度、スタッフとサービス
Hotel is under construction for a remodel. I wasn’t aware of this until after check-in. Very noisy from 8-5pm and water was shut off for 4 hours one day. We were notified that morning that water would be off. Shower took at least 10 minutes to warm up each evening and morning. On the plus side, safe neighborhood, decent location. Breakfast was very good and staff were very helpful and friendly.
2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

crystal

2023 年 12 月に 2 泊滞在
Oscarからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 (非常に良い)

James

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Like the separate sitting area from the sleeping area
2023 年 11 月に 8 泊滞在
Oscarからの返信 (投稿日 : 2023 年 12 月 7 日)
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

4/10 (不満)

LaDedra

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
My boyfriend is an OTR truck driver and was in for 24 hours. The plan was to catch up on sleep somewhere close to my job. I didn’t get checked in until late, because we did not get off when we planned. Well, that did not go as planned unfortunately. They are doing construction so about 8 the noise started…LOUD! So there was no sleeping in before he had to head out for a 48 hour road trip with no sleep.
2023 年 11 月に 1 泊滞在
Oscarからの返信 (投稿日 : 2023 年 12 月 7 日)
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 (非常に良い)

Mandy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was nice and quiet, was able to get a good nice sleep
2023 年 11 月に 1 泊滞在
Oscarからの返信 (投稿日 : 2023 年 12 月 7 日)
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 (非常に良い)

rebecca

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We've stayed here every time we've come here!! We love this hotel and the staff is always super friendly
2023 年 11 月に 1 泊滞在
Oscarからの返信 (投稿日 : 2023 年 12 月 7 日)
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast