2/10 (非常に不満)
Emily、Union
カップルで旅行
2025 年 10 月 17 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We arrived a little after midnight after a long drive and even though we were tired we made a smart choice to check the room before bringing our stuff inside and it was a good thing we did because first thing we saw upon entering our room and turning on the light was a live cockroach. We immediately left and went to the front desk where they gave us a new room on a different floor. We were too exhausted to try and find a new hotel even though I wanted to. The new room was luckily bug free but it was not clean at all. I bring Lysol wipes with me thank goodness because I had to wipe down everything! Also the lighting was terrible and very dark in the whole room and the mini fridge had leaked water all over the floor and we had to use a towel to soak it up upon entering the new room. I would definitely never stay at this place again especially for the price I paid. First thing in the morning we told them about everything at the front desk and told them we were not going to stay for our second night and they did say they would refund us for the second night but I am still waiting on that refund.
Emily
2025 年 10 月に 2 泊滞在
