施設の敷地

ザ グランド シヴァ リゾート & スパの口コミ

4 out of 5
ザ グランド シヴァ リゾート & スパ
Village Bawani, Badrinath Highway Shivpuri, Narendranagar, Uttarakhand

口コミ

7.4

良い

評価 10 - 3 件の口コミ中 1 件が非常に良い" "
評価 8 - 3 件の口コミ中 1 件が良い" "
評価 6 - 3 件の口コミ中 0 件が普通" "
評価 4 - 3 件の口コミ中 1 件が不満" "
評価 2 - 3 件の口コミ中 0 件が非常に不満" "

7.4/10

清潔度

7.4/10

スタッフとサービス

7.4/10

設備とサービス

7.4/10

施設のコンディションと設備

10/10

環境への配慮

口コミ

10/10 (非常に良い)

Rakesh

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful and Quiet location. Spacious and clean room. Breakfast options were very good and excellent service by staff. Hotel staff is very polite and promptly looks at our requests.
2023 年 1 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
Only swimming pool was there. No other activities at resort in 4 star property.
2019 年 8 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス
It's a new property but the services are not up to the expectations... few highlights: 1. the staff is really inexperienced... There is no welcome... we waited for almost half an hour at reception for someone to pick our luggage... the staff was looking at each other helpless... ultimately we had to carry our own luggage to room.... no one to escort you to room. 2. Pool was not clean after repeated request someone came but again the person has no idea how to clean . Not any in house activities for kids 3. Very overcharged food... They even charge for ice cubes 4. Breakfast which was complimentary did not have much options and the timings they change to their discretion we got an abrupt call stating it's till 10.00 am only although in menu it's written till 10.30am
2019 年 6 月に 1 泊滞在