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Hôtel l'Alsace

2.0 star property

Choose dates to view prices

Hôtel l'Alsace provides everything you need. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
The current price is ￥13,537
￥15,368 total
includes taxes & fees
Apr 5 - Apr 6

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room

Superior Double Room | Memory foam beds, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Blackout drapes/curtains
Hair dryer
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Memory foam beds, in-room safe, desk, laptop workspace

Standard Double Room

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Memory foam beds, in-room safe, desk, laptop workspace

Comfort Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Single Room

Business Single Room | Memory foam beds, in-room safe, desk, laptop workspace

Business Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Memory foam beds, in-room safe, desk, laptop workspace

Family Quadruple Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Memory foam beds, in-room safe, desk, laptop workspace

Superior Room

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 Queen Bed
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About the neighborhood

Narbonne is home to Hôtel l'Alsace. Musée du téléphone and Musée Lapidaire Narbonne are cultural highlights, and some of the area's attractions include Lutin Park Carousel and Aquajet Parc Canaima. Pirat'Parc and Espace Balneoludique are also worth visiting. Visit our Narbonne travel guide
Map
11100, Aude, Narbonne, 2 avenue carnot

What's nearby

  • Narbonne Cathedral
    8 min walk - 0.7 km
  • Réserve Africaine de Sigean
    8 min walk - 0.7 km
  • Narbonne Hotel de Ville
    9 min walk - 0.8 km
  • Canal de la Robine
    11 min walk - 1.0 km
  • Les Halles de Narbonne
    12 min walk - 1.1 km

Getting around

  • Narbonne Station
    1 min walk
  • Béziers (BZR-Cap d'Agde)
    42 min drive

Restaurants

  • Palais des Archevêques
    11 min walk
  • Etienne Coffee & Shop
    11 min walk
  • Le T
    11 min walk
  • Le Soleil Noir
    11 min walk
  • Le Petit Moka
    11 min walk

About this property

Hôtel l'Alsace

Property highlights
Hôtel l'Alsace provides everything you need. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Continental breakfast (surcharge), luggage storage, and a front-desk safe
  • A TV in the lobby and smoke-free premises
Room features
All guestrooms at Hôtel l'Alsace offer perks such as pillow menus and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Memory foam beds and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 90-cm flat-screen TVs with digital channels
  • Wardrobes/closets, heating, and electrical adapters/chargers

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The price is ￥11,879
￥14,281 total
includes taxes & fees
Mar 21 - Mar 22
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 9 for adults and EUR 5 for children

Things to do

  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical outlets in bathroom
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 90-cm flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11:30 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 9 for adults and EUR 5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel l'Alsace Hotel
Hôtel l'Alsace Narbonne
Hôtel l'Alsace Hotel Narbonne

Frequently asked questions

Is Hôtel l'Alsace pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hôtel l'Alsace?

As of Mar 8, 2026, prices found for a 1-night stay for 2 adults at Hôtel l'Alsace on Apr 5, 2026 start from ￥13,537, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Hôtel l'Alsace doesn't offer parking.

What time is check-in at Hôtel l'Alsace?

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel l'Alsace?

Check-out is at 11:30 AM.

Where is Hôtel l'Alsace located?

Situated in Narbonne, this hotel is within a 5-minute walk of Basilica of St. Paul Serge and Musée Lapidaire Narbonne. Musée du téléphone and Réserve Africaine de Sigean are also within 10 minutes. Narbonne Station is only a 1-minute walk.

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Reviews

Hôtel l'Alsace Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 24 out of 50 reviews
Rating 8 - Good. 18 out of 50 reviews
Rating 6 - Okay. 7 out of 50 reviews
Rating 4 - Poor. 0 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful stagf. Very clean. Perfect location.
Stayed 1 night in Jan 2026

8/10 Good

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
really convenient for Narbonne station and staff had good local restaurant recommendations
Stayed 2 nights in May 2025

10/10 Excellent

Christelle

Liked: Cleanliness, amenities, property conditions & facilities
Close proximity to train station
Stayed 1 night in Nov 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very good experience. The room was very clean. The hotel staff was incredibly kind and attentive. We had help bringing our bags up the steps, which was unexpected but so helpful. We are so grateful to have had such a great stay, and we would highly recommend to others.
Stayed 1 night in Jul 2025

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

July 2025

Excellent hotel right opposite the train station and close to town centre. ( walking distance 10 mins) Hotel is quiet considering it is so close to the station and the owner is very helpful. Thank you for a great stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for a one night stop over. Right opposite the station in Narbonne, and an easy walk into the town. Early check in was available when we arrived, which was much appreciated.
Stayed 1 night in Jun 2024

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel only steps from the train station. We here overnight on a way to Barcelona. Manager is super friendly and nice. It helped carry our luggage up to our room...no elevator. Has a few places to eat within walking distance from the hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a short stay

The superior room is very spacious, and everything is quite new and modern. Do not forget that there is no elevator. We would advise you to contact the hotel, if you know your exact time of arrival, so they can deposit the keycard in one of the vaults at the entry, since the reception e. g. is not open from 1 to 3 pm (Lunch time). The staff is very friendly and we will stay in this hotel again when we return to Narbonne.
Stayed 2 nights in Feb 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the stay was comfortable. The room was clean, the reception person was very kind and helpful, and the heating worked on a day it started getting colder. My only advice would be to put a caution stripe on the step in the entrance with some yellow tape as my motehr tripped there and was told it was even a known issue. Just a small safety adjustment that can go a long way for all future guests safety. Would stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Rosanna

Liked: Cleanliness, amenities, property conditions & facilities
What a great little hotel across from the Narbonne Gare! We were warmly welcomed by the front desk person and though we never assume a safe place to park our bicycles, they were super accommodating. And, the lovely gentleman helped me schlep our panniers up the stairs. Above and beyond! The room was very, very clean and more spacious than we would have expected from the photos. And, quiet too despite being on a busy street and across from the station. Highly recommend! Note, there is no elevator and the stairs are steep.
Stayed 1 night in Oct 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Great budget hotel

Great place to stay for a night or 2, very convenient for the station. Kept clean and the family that runs it is helpful, friendly and really made us feel welcome.
Stayed 1 night in Aug 2025

8/10 Good

Ileana

Liked: Cleanliness, staff & service, property conditions & facilities
Across from the train station with a market around the corner
Stayed 1 night in Oct 2024

8/10 Good

Jakob

Liked: Cleanliness, staff & service, room comfort
.
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
This was a property across from the railway station with a lovely room with all amenities. The only thing I recommend before going is to pack a small bag for the night as there is no lift, but perfect for me
Stayed 1 night in Jun 2023

8/10 Good

Hans-Henrik

Liked: Cleanliness, amenities, property conditions & facilities
A very nice well-equipped - almost boutique- hotel but we had to wait 15 minutes to get in for check-in, and the breakfast was not ready in the morning. Both times we had to phone the duty person who was not available at the hotel.
Stayed 1 night in Jan 2025

6/10 Okay

Nathalie

Liked: Cleanliness, property conditions & facilities
Chambre et literie en bonne état. Personnel sympa et prêt à rendre service. Emplacement en face de la gare et proche du centre ville.
Stayed 1 night in Oct 2025

10/10 Excellent

David I

Liked: Cleanliness, amenities, property conditions & facilities
Hotel justo en frente de la terminal de trenes, limpio y tranquilo.
Stayed 2 nights in Dec 2025

10/10 Excellent

Killian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vraiment top bien situé et calme propre
Stayed 3 nights in Dec 2025

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, amenities
Impecable
Stayed 1 night in Nov 2025

6/10 Okay

Bo

Liked: Cleanliness, staff & service
Rummet var trevligt och personalen väldigt hjälpsam, men det var låst när vi kom och svårt att få nån att komma och öppna.
Stayed 1 night in Oct 2025

10/10 Excellent

Marie-claude

Liked: Cleanliness, staff & service, room comfort

Plus que satisfaisant

Accueil très agréable, le professionnalisme du personnel est à retenir. Tout est propre et lit très confortable. Nous reviendrons
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent rapport qualité/prix

Je cherchais une nuit pas chère près de la gare. La chambre était silencieuse, propre, avec climatisation et sdb très propre. Parfait !
Stayed 1 night in Jul 2025

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel

Super hotel. Calme, propre, spacieux, climatisé. Excelent service. Juste en face de la gare de Narbonne.
Stayed 1 night in Jun 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très agréable dans cet hôtel très bien situé,hyper calme proche de la gare,accueil impeccable et professionnel,enfin vous pouvez y aller sans problème
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Vänlig personal, enkel inredning men värt priset för en natt och ligger vid tågstationen. Frukosten var inte värd priset.
Stayed 1 night in Sep 2024