Yoko様。この度はGrand Hotel Parker'sにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。朝食やスタッフの対応に喜んでいただき、おひとりでのご旅行をお楽しみいただけたご様子に、大変嬉しく思います。フロントクラークのカーラが日本語でお客様のお力になれたことは、何よりでございます。また、従業員全員の対応にお褒めの言葉をいただき、感謝申し上げます。またのお越しをお待ちしております。

Yoshifumi様、こんにちは、この度はGrand Hotel Parker'sをご利用いただきまして、ありがとうございます。当ホテルでのYoshifumi様のご滞在が楽しいものであったことを、光栄に思います。窓からのナポリ湾の眺めもお楽しみいただけたようで、嬉しい限りです。当ホテルは閑静でファッショナブルなエリアに位置しておりますので、観光名所が遠く感じられるかもしれませんが、電車やバスの駅も周囲に多くございますので、お気軽にスタッフまでお問い合わせくださいませ。ぜひお手伝いさせていただければと思います。またのお越しをお待ちしております。Andrea Prevosti, General Manager

親愛なるホスト、 すばらしいフィードバックをありがとうございました。パノラマのレストランで料理を体験して、5つ星のホスピタリティを楽しんだことを喜んで読みます。 ナポリで再びお迎えできることを願っています。 敬具 GHPチーム

Dear Sir, Thank you so much for your kind feedback. Best Regards, GHP Team

thank you

Thanks for staying with us. We appreciate your feedback!

213/5000 親切な紳士 あなたの期待に応えられていないことをお詫び申し上げます。 私たちはサービスを改善するための宝物を作るというあなたの提案に留意します。 よろしくお願いします。 GHPチーム

Dear Anonymous, good morning from Grand Hotel Parker's. Thank you for choosing us and for your great feedback. We hope to welcoming you again to let you taste our news. best regards.

親切な匿名、 グランドホテルパーカーの挨拶。 私たちにscletoしてくれてありがとう。 私たちはあなたが遭遇した問題に対して非常に残念です。我々は私たちのサービスを改善するために私たちを強調したすべての否定的な要素に注目します。 もう一度あなたに会い、私たちについてあなたの心を変えることを願っています。 敬具

親愛なるマリ グランドホテルパーカーズの午後 私たちを選んでくれてありがとう。 私たちは彼の賞賛を読むのがとてもうれしいです。 すぐ次のニュースをお試しください。 敬具 GHP Team

Dear Paula,Thank you for sharing this review of your stay with us at Grand Hotel Parker's.We are thrilled to hear that our team's efficiency and friendliness contributed positively to your stay. It’s also gratifying to know the terrace view provided a fabulous backdrop for your evening cocktails. Your dining experience at The George is a wonderful testament to our commitment to culinary excellence. We are especially pleased that your husband's birthday was made memorable by our attentive team.We hope to see you again on a future visit.Kind regards,Andrea Prevosti, General Manager

Dear Caroline,Thank you for this kind review about your recent visit.We are delighted to know that our dedicated team made a lasting impression with their top-quality service and that the views from our terrace and your balcony-enhanced room added to the grandeur of your experience. The timeless elegance of Grand Hotel Parker's is a testament to our commitment to exceptional hospitality, and we are glad that the cleanliness and condition of your room met your expectations, providing a comfortable and memorable stay.It is always heartening to receive such positive feedback about the amenities we offer, as we strive to create an atmosphere that reflects the beauty and charm of Naples.We hope to have the pleasure of welcoming you again soon.Warm regards,Andrea Prevosti, General Manager

Dear Camille.Thank you very much for sharing your positive review.We are delighted to hear that your experience with us was nothing short of exquisite. Your feedback about our devoted team, particularly Marco, fills us with pride, as we strive to deliver Neapolitan hospitality and timeless elegance. Your satisfaction with our high standards or cleanliness and service as well as with the amenities offered reaffirms our commitment to excellence.It is also gratifying to know our efforts to preserve the grandeur and service quality since 1870 resonate so well with our esteemed guests. We are continually inspired by such positive feedback to maintain and enhance the experience at our historic establishment.We eagerly await the opportunity to serve you again with the same dedication on your next visit.Warmest regards,

Dear Kathryn,Thank you for positively reviewing your stay.It brings us great pleasure to know that the timeless elegance and hospitality of Grand Hotel Parker's contributed to the beauty of your stay. Our staff will be beaming with pride to hear that their dedication to service excellence made a lasting impression on you.The panoramic view of Vesuvius from our breakfast terrace is indeed a marvel that we are fortunate to share with our guests, and we are thrilled it added a special touch to your mornings.We also take great pride in the quality of our in-room amenities and are overjoyed that they were the highlight of your trip across Italy. Ensuring the comfort and satisfaction of our guests is a cornerstone of our service philosophy.We eagerly await the opportunity to serve you again and provide another unforgettable experience.Warm regards,

Dear Dorothea,Thank you very much for this kind review.Your acknowledgment of our dedication to maintaining a pristine environment and preserving the timeless elegance of our historic hotel is truly appreciated. Our team is elated to know that their efforts in providing exceptional service have resonated with you. The careful selection of room amenities is part of our commitment to ensuring a comfortable and luxurious stay for all our guests. We are heartened to hear that you enjoyed the breathtaking views over the bay of Naples, an experience we hope all our guests can cherish. It is the combination of Neapolitan hospitality and our friendly staff that allows us to create such memorable stays.Thank you once again for your commendable review. It is feedback like yours that inspires us to continually strive for excellence in everything we do.We hope to see you again soon, Kind regards,Andrea Prevosti, General Manager

Dear Lisa,Thank you for sharing this lovely review.We are delighted to hear that our team made a great impression on you and that you enjoyed our breakfast offerings. It's also wonderful to know that you found the room clean, comfortable, and well-appointed.We look forward to the pleasure of welcoming you back. Many thanks again,

Dear Sarah Helen,Please accept our thanks for your kind rating regarding your stay.Your commendation of our room cleanliness is a testament to our staff's dedication to maintaining the highest standards of service and attention to detail. The appreciation you've shown for the hotel's condition also fills us with pride, as we strive to preserve the timeless elegance that is a hallmark of our historic establishment.Furthermore, we are delighted to know that you found our service to be impeccable. Our team is committed to providing friendly, personalized care to ensure an unforgettable experience for each of our guests.We eagerly await the opportunity to serve you once more at Grand Hotel Parker's.Warm regards,

Dear Ana,Thank you for this kind feedback concerning your visit.It is wonderful to hear that you found our hotel to encapsulate the luxury that we strive to provide, from the carefully curated art and priceless antiques that grace our lobby to the high level of service we uphold. The rooftop bar and our esteemed George Restaurant, boasting a Michelin star, are indeed among the jewels in our crown, offering breathtaking views of the Amalfi coast that serve as a backdrop to the culinary delights prepared by our skilled chefs. We are thrilled that these features contributed to the enjoyment of your stay.We also appreciate your acknowledgment of the cleanliness of the room and the quality of amenities provided, including the toiletries from Floris, the same fragrance used by our founder George Parker Bidder III and James BondAbove all, we are most proud of our staff, whose dedication to making each guest feel special is the cornerstone of the Neapolitan hospitality we endeavor to deliver. Your commendation of their professionalism is sincerely appreciated and will be shared with the entire team.We all look forward to welcoming you back in the future.Kind regards,Andrea Prevosti, General Manager

Dear Peter,Thank you for sharing your review.We are delighted that you had a pleasant stay with us and our high standards of cleanliness fully met your expectations, reflecting our commitment to providing a pristine environment for our guests.We are sorry we were unable to grant a room upgrade during your visit. Please be assured that we strive to fulfill each guest's requests to the best of our ability, subject to availability. We hope that the superb cuisine and the astonishing views from our terrace contributed to a memorable experience.Your remarks are invaluable to us, and we look forward to welcoming you back to experience the best of Neapolitan hospitality.We look forward to welcoming you back on a future trip.Kind regards,Andrea Prevosti, General Manager

Gentile Cosimo,Grazie per la sua valutazione decisamente positiva.Ci fa molto piacere sapere che il suo soggiorno sia stato ottimo da ogni punto di vista. Lavoriamo con grande impegno per raggiungere questo obiettivo e il suo giudizio ci incoraggia a proseguire su questa strada.Saremo lieti di poterla accogliere di nuovo presso il Grand Hotel Parker's in futuro. Nell'attesa, le porgiamo i nostri cordiali saluti.Andrea Prevosti, Direttore generale

Dear Xavier,Thank you for this kind review.We are delighted to hear that our staff's dedication and friendliness stood out during your visit. It is our pleasure to maintain the timeless elegance and hospitality that has been our hallmark since 1870. Your appreciation for our spacious and recently renovated rooms is greatly cherished, and we are thrilled that our stunning sea views added a special touch to your stay. The strategic location of our hotel, nestled in the refined Chiaia district, allows for convenient access to the vibrant streets of high-end shops and the seafront boulevard's bars and restaurants. We are glad that you enjoyed the walkability of our surroundings. Your recommendation is the highest compliment we could hope for, and it motivates us to continue delivering unforgettable experiences to all our valued guests.We look forward to welcoming you again soon.Best wishes,Andrea Prevosti, General Manager

Dear Selim,Thank you for this positive feedback.Our dedicated team strives to ensure the utmost comfort and satisfaction of our every guest, so it is very rewarding to read that you had a memorable experience and appreciated not only our strategic location but our high standards of service.We look forward to seeing you again. Best wishes,

Dear Jennifer,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of welcoming you back. Many thanks again,

Dear Brian,Thank you for taking the time to review your stay.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.All of the team hope to have the pleasure of welcoming you back on many more occasions. Best regards,

Dear Catherine,Thank you for sharing your experience with us.We're thrilled to hear that you enjoyed the fantastic views our hotel offers, which include the Bay of Naples and the island of Capri from our VI PIANO Snack Bar & Terrace. It's also wonderful to know that the service provided by our team met your expectations, as we strive to deliver the best of Neapolitan tailor-made service.We hope to have the pleasure of welcoming you back in the future for another unforgettable visit.Best wishes,

Cher Monsieur,Nous vous remercions de nous avoir fait part de vos commentaires après votre séjour.Nous sommes désolés d’apprendre que vous avez eu un insecte dans votre chambre qui vous a causé un désagrément.Dans ces cas là, nous invitons nos hôtes à contacter notre équipe pour prendre des mesures nécessaires pour rendre votre séjour plus agréable.Toutefois, nous espérons vous retrouver bientôt à Naples,Bien Cordialement,Andrea Prevosti, Directeur général