施設からの眺望
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マンゴ ベイ リゾートの口コミ

2.5 out of 5
マンゴ ベイ リゾート
Queens Highway, Namatakula

口コミ

8.2

とても良い

評価 10 - 278 件の口コミ中 105 件が非常に良い" "
評価 8 - 278 件の口コミ中 113 件が良い" "
評価 6 - 278 件の口コミ中 32 件が普通" "
評価 4 - 278 件の口コミ中 17 件が不満" "
評価 2 - 278 件の口コミ中 11 件が非常に不満" "

7.8/10

清潔度

8.8/10

スタッフとサービス

7.6/10

設備とサービス

7.6/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 9 月に 1 泊滞在
Ruci Taletawaからの返信 (投稿日 : 2018 年 9 月 25 日)
Bula Thank you for your feedback. We will take this as a constructive feedback and will liaise with all departments concerned Once again thank you for your feedback. Vinaka

6/10 (普通)

mono、japan

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
レストランやプールは良いけど…
部屋の作りが狭くて、ホテルに行くまでの道が遠くて冷蔵庫もない。あまり快適とは言えません。リピートはないですね。虫も沢山います。海が綺麗でプールやレストランのスタッフはすごく良かったです。アクテビティも充実してました。
2018 年 4 月に 1 泊滞在
GM Mangoからの返信 (投稿日 : 2018 年 4 月 26 日)
Hi there, Thank you for your review. We would happily agree with you that Mango Bay is secluded and this is why the majority of our guests love the peaceful and serene quietness of visiting us. There is public transport, taxis, or Resort transfers available should you wish to travel anywhere or to visit other resorts. I apologise that our reception may not have told you this when you checked in.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
一人旅の人にもおすすめ！！
最初は２泊の予定でドミトリーに泊まりました。 メインロードを降りて、砂利道をスーツケースを引きずって歩いていたところ、ラッキーなことに車が通りかかり乗せていただくことに。 結構な距離があるので、スーツケースで歩くのはかなり大変かもしれません。 レセプションについたら、ウェルカムドリンクで一息。 スタッフの人はとてもフレンドリー、プライベートビーチはとても美しいし、料理はおいしいし、無料wi-fiも少々遅いながらも十分に使えるし、無料のアクティビティもたくさんありました。 波打ち際までお魚がたくさんいます。 わたしが行った時はわたし以外にいなかったのですが、いろんな国の人とお友達になり、とても楽しかったです。 ドミトリーのお部屋やトイレはそれなり、という感じでしたが、シャワーはお湯が出ます。 日本での喧噪を離れて、リラックスするには最高でした。 結局他のところは行かずに５泊し、フィジーを満喫しました。

8/10 (良い)

よっしー

良かった点 : 清潔度、スタッフとサービス、客室の快適度
のどかなホテルです
スバからの帰りにドミトリーに一泊しました。　メイン通りから少し離れているのと、ダート道なのでキャリーバックだと辛いと思います。高速バスからおりて行く場合は気をつけましょう。一本道なので、運良く車が通れば乗せてもらえます。フィジーには珍しく？ガス給湯器のシャワーで熱いお湯がたっぷりでます。　共同トイレ、シャワーの奇麗さは、フィジーって感じです。

4/10 (不満)

Luan

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
We booked 7 nights but only stayed 2, was happy to cut our loses and move to a more upmarket resort nearby. I really don't like to write bad reviews about our stays. My big mistake when booking here was only to read the good reviews. I should have read the bad ones which were pretty spot on in hindsight. Having said that , i believe some people might like it here although i found it isolated and dreadful and couldn't get out quick enough. Just not my cup of tea , expected way better when you consider the rates are almost on par with the more well known resorts.
2024 年 5 月に 7 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 22 日)
Bula Luan, thank you for your feedback. We are sorry to hear that our property was not what you were expecting. Having personally, spoken to you about this, I am disappointed that you didn't mention anything to us at the time? We understood that you were going to another "upmarket" resort because your husband was sick and you had friends there? Seems that maybe wasn't the case? We do hope that you found your "cup of tea" at the other property.

8/10 (良い)

Mohammed、Nadi

家族旅行
良かった点 : スタッフとサービス、設備とサービス
Rooms renovated shower damaged n washroom not up to level. No heated water. Had to clean the wall fans so to get clean air. I love the delicious tasty paid food but they should add more on included breakfast menu
2024 年 5 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for the feedback Mohammed. We have taken this into account and rectified the problem. Our apologies that this wasn't picked up before your stay.If anyone during their stay has any issues, we ask to be informed so that we can possibly fix small issues in realtime during a guests stay.

10/10 (非常に良い)

Gurveer

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is right on the water with views you cannot not beat! The customer service was incredible and the property itself is like out of a magazine!
2024 年 5 月に 5 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you Gurveer! We wish that you had had the opportunity to stay for linger and to enjoy our small slice of paradise. Safe travels, and we may see you again on your next adventure.

10/10 (非常に良い)

Caroline

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ed and the Mango Bay team went out of their way to make sure we had an enjoyable stay and an amazing week in Fiji. We stayed in an oceanview bungalow which was close to the pool and restaurant/bar area and really comfortable with a lovely outdoor shower and the convenience of a fridge in the room. Continental breakfast was included in our booking served from 7:30-9:30. It had the normal coffee/tea/juice/toast and cereal and also included fresh fruit and a local pastry. Food is available all day and is lovely and fresh with daily specials which always include a local fish recipe. The cocktails are great too and you can’t beat having a pina colada in the pool! The pool is lovely and big with sun loungers and a couple of cabanas. There are standup paddle boards, kayaks and snorkels/masks which guests can use for free at high tide. You can also walk along the beach/reef at low tide. Ed was really knowledgable about local tours and booked the tubing tour for us (not to be missed) as well as giving us advice on getting the local bus so we could do the Bula coffee tour (also recommended) and see the town of Sigatoka. We also arranged a transfer direct with the hotel which was much easier (and cheaper) than using a local company. Overall we had a greet stay and were made to feel really welcome and part of the Mango Bay family!
2024 年 3 月に 7 泊滞在

8/10 (良い)

Melanie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Mango bay resort is a beautiful private little resort with bungalows in a lovely tropical garden. The beach is right in front of the restaurant for a beautiful view and free snorkelking, kayaking and paddle boarding in the private bay. Food was delicious (love the Fish tacos), prompt and very affordable. Ed and his team are very friendly and go above and beyond to help you and make it a great experience to stay there. We just got home yesterday and are already missing the place.
2023 年 12 月に 5 泊滞在

8/10 (良い)

Marie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
We booked Mango Bay for the location, between Sigatoga and Suva. The proprietors Ed and Jen were always approachable and really liked that they would spend time getting to know their guests. The grounds were well landscaped at all times and the canoes, snorkeling and paddleboards in excellent condition. All the staff from Reception, House Keeping, Kitchen and the Bar made you feel so welcome with happy smiles as they went about the day. Vinaka!
2023 年 9 月に 21 泊滞在

8/10 (良い)

Hélène

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We really liked our stay here, staff is friendly and the owner dropped us at the bus station 2km further. It was quiet, we were about 8 people at the same time for the entire resort. The garden bure was huge (2 bathrooms) and confortable. The resort is isolated but perfect for some rest. Snorkeling & kayaking were free and the reef was magical. Restaurant was good but sometimes not in huge quantity. We recommend this place to anyone who like peace.
2023 年 9 月に 4 泊滞在

10/10 (非常に良い)

Christina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 5 泊滞在

10/10 (非常に良い)

Mary Anne、Calgary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I can't say enough good things about this resort. We arrived late because of flight delays but they had someone waiting for us to greet us at the resort gate. They kept the kitchen open so we could have something to eat. Right from the start, everyone was extremely helpful, friendly and professional. We stayed in an ocean front Bure and it was everything I was hoping for. A thatched hut, shower outside to give an authentic experience. The food was the best we ate in Fiji and reasonably priced . Mango, Kelanie and Pablo the resident dogs are there if you are missing your fur baby at home and so super friendly. Atmosphere is Fiji time so if you want to relax you have the spot. Plenty of water equipment to snorkel, sea kayaking, day trips as much or as little as you want. Ed the owner is very accommodating to you needs so if you forgot anything, ask Ed. I wish we were closer than half way around the world away or I would go more often. Thanks Ed and staff for an amazing experience.
2023 年 4 月に 5 泊滞在
Ed and Jenからの返信 (投稿日 : 2023 年 4 月 15 日)
Bula Mary Anne and Dave. We miss your smiles around here already, and the paw patrol miss the extra attention.We are glad to have given you a lovely holiday and that you enjoyed yourselves immensely.Next time you are in the Southern Hemisphere (on your way to or from NZ) stop off and stay another week.

8/10 (良い)

Kimberly

2023 年 3 月に 7 泊滞在
General Managerからの返信 (投稿日 : 2023 年 4 月 15 日)
Thank you Kimberley

10/10 (非常に良い)

ANDERS

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 1 月に 10 泊滞在

8/10 (良い)

steven

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The owner and staff were especially helpful and friendly, nothing was too much trouble. Not a swish upmarket resort but a very personal, friendly, relaxing place.
Edからの返信 (投稿日 : 2023 年 2 月 5 日)
Thank you Steven fro your review. Appreciate the kind words, and as you know, we have no intention of being a swish, upmarket hotel.

8/10 (良い)

Annika

2022 年 11 月に 3 泊滞在
Ed - GMからの返信 (投稿日 : 2022 年 12 月 2 日)
Thank you Annika, it was lovely having yourself and Magnus staying with us.

8/10 (良い)

Timothy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pros Very remote ,freindly staff and affordable holiday. Nice swimming pool, free breakfast. Cons long way from any where and definitely need mosquito net in burrei. Conclusion Covid has hurt this resort but they are trying very hard to get moving
2022 年 10 月に 9 泊滞在
Ed - GMからの返信 (投稿日 : 2022 年 12 月 2 日)
Thank you for your review Timothy, and we are happy to confirm that all of our Beachfront Bures and OceanView Bures are now fitted out with Mosquito nets over the Queen beds.

10/10 (非常に良い)

Katrina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved our stay at Mango Bay. Stunning setting, beautiful gardens, great friendly staff, snorkeling outside the resort when you were experienced enough to venture out and look. Resort arranges boat trips for you but really you can amuse yourself without going far. The food was great and everything was reasonably priced.
2022 年 9 月に 7 泊滞在
Ed & Jen, and the Mango Bay Familyからの返信 (投稿日 : 2022 年 10 月 8 日)
Bula vinaka Katrina and CoenThank you for choosing Mango Bay for your break away from the NZ Winter. We loved your company and we are glad that you enjoyed your stay here with us.Vinaka

10/10 (非常に良い)

Karol

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic stay! Breathtaking view and extremely friendly staff. The owner Ed goes above and beyond to ensure you enjoy your stay.
2022 年 8 月に 8 泊滞在
MangoBayGMからの返信 (投稿日 : 2022 年 8 月 23 日)
Vinaka vakalevu Karol and AlfredWe are glad to know that you throughly enjoyed your stay with us at Mango Bay, and thank you for the special mention. Our job is to make your stay enjoyable, and we try to do that with everybody. We hope to see you again on your next Fijian adventure…

10/10 (非常に良い)

Maritza

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The resort was exactly what we were looking for, secluded , quiet and relaxing.we experienced a bit of the Fijian way of life . The Bure are very simple, both furnitures and ammenities are very eco friendly,if you’re looking for luxury this is Not for you.The owners Jen and Ed are extremely friendly and will bend backwards to accommodate you and help you in any way and together with all their staff they make an exceptional team.We loved their three dogs Mango, Pablo and Calana. We did snorkeling,kayaking,standing paddle boarding . They also have a swimming pool and a private beach…if you want to get away from all the luxury we strongly recommend Mango Bay.
2022 年 8 月に 7 泊滞在
MangoBayEdからの返信 (投稿日 : 2022 年 8 月 23 日)
Bula Vinaka Maritza and Albert. It was such a pleasure having you with us to enjoy your stay, your holiday and your amazing anniversary! We can’t wait for more nights on the cocktails and cards! We hope to see you again with the rest of the family soon. Sota tale

10/10 (非常に良い)

Carolyn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We really enjoyed the remoteness of Mango Bay Resort; the people there are friendly, helpful and accommodating! It is a relaxing, simple, huts-on-the-beach place, with great food, bar, swimming pool, and easy access to the ocean - best place we have stayed in Fiji!
2022 年 6 月に 3 泊滞在
Edからの返信 (投稿日 : 2022 年 7 月 28 日)
Nisa Bula Vinaka Carolyn, and thank you for your kind words and appreciation of our beautiful spot. When visiting Fiji next please make sure to come by and visit. Vinaka and Sota Tale (see you again)

10/10 (非常に良い)

Ingrid

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved my time at Mango Bay Resort. Such a beautiful property, a bit off the beaten path but that was perfect for some good r&r for my last few days in Fiji. Upon arriving, all the staff was so friendly and welcoming. Tina, Ili, Alicia, Naomi, Meli, Seta, and the others were all so pleasant and great to talk to throughout my stay. The resort owners, Ed and Jen, were also great to talk to and made lots of good suggestions of things to do while on the Coral Coast. Ed even connected me with his tattoo artist, as getting a tattoo while in Fiji was an important to-do on my list. The resort dogs, Mango and Pablo, both had such cute personalities and definitely added to my stay. I highly recommend Mango Bay Resort for anybody looking for a quiet, remote, and restful stay while on the Coral Coast. I'll definitely be back! :)
2022 年 3 月に 2 泊滞在
Ed & Jenからの返信 (投稿日 : 2022 年 5 月 4 日)
Bula Vinaka Ingrid, You are absolutely most welcome and we are grateful for you spending your last few days with us at Mango Bay. I am glad that you also managed to connect with orby and get your forever memory tattoo before you left Fiji. When we say left, we also look forward to when you return. Sota Tale [until next time]

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備
This is very isolated. Not good for single travellers. No Wi-Fi in rooms. Place feels neglected. I cut my visit short and went back to nadi. Scenery from nadi in the way beautiful though. Go visit villages etc.
2020 年 3 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved the thatched roof, the showers were amazing, hospitality for snorkeling tips was superb.
2019 年 12 月に 1 泊滞在

10/10 (非常に良い)

Ashwin

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Peaceful
Ed and Ken were excellent host and even matched our discounted prices for extra nights. we spent a great time speaking about the country, enjoying the quite place and homey food.
2019 年 12 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
Mango Bay is a quaint and smaller resort with a family feel. The bures are older...but I believe that's what lends to its charm. Our bure was thoroughly cleaned every day. The bed was very comfortable. The Fijian staff were friendly and caring. The food was fresh...and prepared to our preferences. Mango Bay is about half a mile from the road...which makes it a quiet location very close to the beach and ocean! Our bure faced the beach...and a short, 200-foot walk put my feet in the warm Pacific waters :) If I ever get the chance to return to Fiji...I would definitely stay at Mango Bay again!
2019 年 10 月に 14 泊滞在

2/10 (非常に不満)

Claude、Lespesses

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel d acces difficile et supplement ferme lors de mon arrive
2019 年 10 月に 7 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
The property is gorgeous, especially at sunset and full tide. Snorkeling was amazing, we enjoyed the complimentary activities such as daily family fish feeding, Java ceremony, pineapple smashing, and the water sports, such as snorkeling, stand up paddle board and kayaking. They also offer a free Dive class, and other paid activities.
2019 年 10 月に 3 泊滞在

4/10 (不満)

宿泊されたお客様

小さなお子様連れの家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Had two kids so booked specifically because of pool and advertised Wifi in all rooms. But reality was NO wifi in rooms and pool broken green-brown and closed with no prior warning. We were told at check-in that it had only been broken for two days and would be fixed the next day. Reality was that it had been broken for over a week and was down for most of our trip - kids were not impressed. Owner skulked around and was most unfriendly barely acknowledged guest and offered no apology nor any compensation. So called included free breakfast was cereal or toast. Cups, glasses and cutlery was constantly running out. Planned events were basically just written up on a board and left for you to do yourself. STAFF THEMSELVES, HOWEVER WERE WONDEFUL LOVERLY AND FRIENDLY. LOVED THE STAFF. AND STRANGELY ENOUGH STILL ENJOYED OUR STAY HEAPS.
2019 年 9 月に 7 泊滞在

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall a good experience. Rooms were a bit dusty but bathrooms were clean. The property is very beautiful and the beach is amazing. They had plenty of activities for you to do including, snorkeling, kayaking, paddle boarding. There is two villages you can walk to on either side of the resort and everyone is very friendly. Lots of mosquitoes, so bring bug repellent. I mainly got bites in my room and not near the beach area. Food was priced okay and very good. If you meet a man named Ben, you can buy fresh coconuts off him. He has the best coconuts. Overall a good experience here and I would come back. Thank you.
2019 年 9 月に 2 泊滞在

10/10 (非常に良い)

Pia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely spot
Loved it once we moved to ocean Bure staff were friendly food was great
2019 年 9 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 8 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I enjoyed the location, the layout, the menu, and the staff. It was a delight to be able to swim right off the beach at high tide, too!
2019 年 8 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The pictures of the property is quite deceiving online. Was very disappointed when we arrived, rooms not maintained, worms coming out from the shower and the hand basin taps was disgusting. The best part of our stay was the beach.
2019 年 8 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

2019 年 7 月に 9 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Could do with a spruce up!
Staff - amazing! You’re guaranteed a great time and new friendsIncredible location and a very intimate resort where everyone mingles. Unfortunately the maintenance on the bures could do with some serious upgrading and some things could do with a good scrub. Linen is old and needs replaced.
2019 年 8 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The staff are all beautiful people! They all took their time to know our names and was always making sure that we were taken care of and having a good time. The view from the resort is breathtaking! Only suggestion would be that some maintenance needs to be taken out in the rooms to make them more cleaner.
2019 年 8 月に 6 泊滞在

8/10 (良い)

Derek、Australia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We booked for 4 nights at one of the standard beachfront bures, wanting to get a quiet and relaxing holiday. Firstly, we were put in the wrong room and brought this up with reception. The staff were very friendly and cooperative about this and explained that we were not at fault at all. Ed was also very helpful and generous, as he put us in another resort for one night and then upgraded us to the superior beachfront bure. The bures had a very nice and cosy feeling to it, with a lovely outdoor shower. The staff was also on hand to help carry our luggages from the reception to our rooms. Throughout our stay, we noticed that the staff were very friendly, getting to know everyone and making you feel like you are really on a holiday. They were always around to answer any questions we had. The various equipment for water based activities were also in good condition and made this resort very worth it by being so close to the clear water. Even though there is only one restaurant/bar, it made it very convenient to get what you want without walking around and wasting time. We were able to sit at the open restaurant and watch the beautiful sunset, whilst eating our meals there. There was also an extensive cocktail list, which is worth trying out everything on that list, made by the friendly bar staff. Even though it was a short stay, we are already planning to make another trip and hope to see everyone that we met at the resort.
2019 年 7 月に 4 泊滞在

10/10 (非常に良い)

laurelle margaret louise

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 7 月に 6 泊滞在

6/10 (普通)

Leigh、New Zealand

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Good spot on nice coastline. Hotel is very tired and needs a fair bit of maintenance work carried out. Beds and pillows very uncomfortable. Water was brown. Breakfast included was very basic. Staff friendly. The resort felt more like a back packers than a hotel. Nice pool. Dreadful drive down to the resort off main road.
2019 年 7 月に 5 泊滞在

4/10 (不満)

宿泊されたお客様

Mango Bay has the makings of a nice resort but I encountered a few issues during my one night stay: 1) When I checked in, they could not find my name. They pulled up the Expedia booking but seemed even more confused. Told me to wait by the pool. I go there to wait for abt an hour. No one comes back to me to tell me the room is ready. Instead another staff member has me confused for someone else and goes check on my behalf. If she didn't, I don't know how long I'd have waited there. 2) Food portions at dinner was small and unsatisfying. Myself and the other guests staying at the dorm joked that we might have to munch on biscuits. Also, the toilet by the pool side looks very worn out. The cubicle doors have to be wrestled to close or open. 3) At night, a bunch of UK students partied and made so much noise. Had to plug in some music to sleep. 4) Checking out the next morning, the bill shows that I'm charged AGAIN for accomodation (even though I have already paid through Expedia) and pool towels. I tell them I did not use any pool towels and that I've already paid. They tell me that the person who checked me in yesterday wrote me as a walk-in guest hence the charge. I was confused since I literally SAW them pull up the booking email yesterday. Anyway, the staff eventually removed the extra charges. All in all, I was glad I was only staying for a night.
2019 年 7 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : スタッフとサービス
This was an amazing spot. Mango bay was right in the middle of the coral coast.
2019 年 6 月に 10 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The staff at Mango Bay were excellent. Each one asked our name on arrival and called us by name for our entire stay. Always smiling and nothing was ever a bother. Local knowledge about the best spots to snorkel, how to climb a coconut tree and how to open them, debates (happy ones) about rugby and other sports, gave us a truly personal and unique experience. Tina, John, Marley, Wase, all 3 Ile's - sorry if I spelt your names wrong, and everyone we haven't named, thank you for giving us a beautiful memory. The resort itself was beautiful with lovely gardens and lawns. Many of the vegetables served in the meals were grown in the garden. The food was excellent especially the seafood, chicken sandwiches, and any of the traditional dishes. Wase is a cocktail master, mixing up beautiful creations as easily as if it was lemonade.The swimming pool was well kept. We stayed in a Garden View Burr. We felt our burr was a bit tired. The bathroom floor sloped the wrong way and water would flood the floor when we showered. The grout around the tiles on the floor and walls needed fixed as the tiles would get water underneath them. The bed was comfortable, but on lifting the bottom sheet was quite stained. A steam clean and/or mattress cover would be a big improvement. There were 6 of us staying in 2 burrs adjacent to each other, but there were only 3 chairs and 4 cups between the 2 burrs. This made playing cards during wet weather or having a cup of tea with just us difficult.
2019 年 6 月に 7 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My partner and I stayed at 3 resorts across the week that we were in Fiji. The first being Mango Bay, unknown to expectations after making a last minute booking, this one exceeded the following 2 we stayed at. One being one of the most notable on the island, another being in a similar price range towards Pacific Harbour. The biggest differences I can take from Mango Bay were the Staff (Marley is the man), the satisfactory food menu and the peacefulness. A relaxing afternoon and mornings with nothing but the sound of the water and birds were something I didn’t know I needed so much until I had it. Be expected to maybe check in to stay while a Think Pacific group is there, but if you’re lucky enough to get a couple of extra days after the 1 or 2 they’re there, you’ll be pleasantly rewarded by what this resort has to offer. The satisfaction we received from Mango Bay made it memorable and also unanimous above our stays at The Warwick and Crusoes Retreat. If you’re looking for a quiet get away with a significant other, look towards Mango Bay. Something I should also note is Mango Bay offer tours and activities that are priced much more reasonable and offer much more for value compared to their competitors. Especially great for budget travellers.
2019 年 6 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

2019 年 6 月に 3 泊滞在

6/10 (普通)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The resort is gorgeous. Gardens are well maintained, plenty of great outdoor furniture, and hammocks. All the staff are wonderful. Kayaks are great. Volleyball and night entertainment is fun. Table tennis table is the worst I've seen and needs to be thrown out... does not even have legs. Pool table is pretty bad as well, but playable. The main issue I have with Mango Bay is the $50 room credit that was supposed to be credited to our bill, and was not. I noticed that the credit was missing after I payed the bill and told them about it. but they chose to ignore me. They also failed to include crab race winnings (luckily I noticed that before I payed the bill). There is only one place to eat and it is at the resort restaurant. Prices are about the same as in the restaurants in Sydney. Closest shops and local food is at least 15 km away by either bus or taxi. Local food is at least half the price (sometimes a third). The bed in our beach front room was a queen and not a king. The room was nice, and outdoor shower is great. If it wasn't for the $50 overcharge I would have given the resort 4 stars.
2019 年 6 月に 7 泊滞在

10/10 (非常に良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
We stayed with 5 nights with our 10 and 12 yr old. We had a great time and the staff would know you by name. No kids club but our kids enjoyed everything from swinging chairs, crab race to volleyball. We liked it better than plantation island. Moses our night security man very vigilant. Good value for money! 5 days about right for this place. A car is good but they offer lots of trips on and off water anyway. Good food and free wifi a bonus. Beds comfy. Yes agree the facilities could do with an upgrade like new table tennis and pool table and better blankets and pillows on bed. And good scrub of doors and lick of paint here and there. All in all a great place with amazing views and great pool and Fiji music. Staff are amazing and seem happier and friendlier than plantation island.
2019 年 6 月に 5 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
An authentic, rustic and characteristic place offering just what we were after - a typically Fijian piece of paradise. We stayed in a Beachfront Bure, the beach on our doorstep. Free WIFI. Great food. A variety of activities everyday with an outstanding group of local Fijian staff who went above & beyond to make our experiences memorable. The only downfall being there was a robbery in one of the Garden Bure's on our last night & also, while we appreciated a free drink from the owner's son after being stuck out at sea in the late afternoon/evening on a snorkelling trip due to the boat battery being faulty, we didn't appreciate his unsavoury behaviour that was witnessed, along with his friends, that evening.
2019 年 5 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I booked a 6 bed dorm and ended up having the entire room for me for the first 4 nights, after that I had to share it. They offer a great variety of acitivities, however, it was off season and some of the acitivites were cancelled due to not enough sign-ups. The restaurant is very expensive and not for backpackers. If you wanna buy your own food you have to take a bus to the next village and there is no fridge or kitchen. All in all I enjoyed my stay there with the friendly staff.
2019 年 5 月に 7 泊滞在