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クルーソーズ リトリートの口コミ

3.5 out of 5
クルーソーズ リトリート
Man Friday Road, Korolevu Viti Levu, Namaqumaqua

口コミ

8.2

とても良い

評価 10 - 297 件の口コミ中 108 件が非常に良い" "
評価 8 - 297 件の口コミ中 128 件が良い" "
評価 6 - 297 件の口コミ中 32 件が普通" "
評価 4 - 297 件の口コミ中 21 件が不満" "
評価 2 - 297 件の口コミ中 8 件が非常に不満" "

8.2/10

清潔度

8.6/10

スタッフとサービス

7.6/10

設備とサービス

7.4/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 2 泊滞在
Ravuama Segoからの返信 (投稿日 : 2023 年 6 月 7 日)
Bula,Thank you for your review.We hope to see you again in future.

8/10 (良い)

Remigijus

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 7 泊滞在

10/10 (非常に良い)

Tim

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

8/10 (良い)

Simon Joshua

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This is a peaceful, quiet and beautiful location, perfect for a restful break. The staff are very friendly and helpful. I received a free upgrade to a beautiful beachfront room. The bed was possibly the most comfortable I have ever slept in. Meals are modest and a little pricey as you would expect for a captive audience. Transport is difficult and I will hire a car next time. I would recommend this resort.
2024 年 5 月に 5 泊滞在

10/10 (非常に良い)

Ellyana

良かった点 : 清潔度
2024 年 4 月に 2 泊滞在

8/10 (良い)

Paul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A bit isolated like all coral coast accommodation and expensive food but very welcoming
2024 年 4 月に 4 泊滞在

8/10 (良い)

Lemeki

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Awesome and a very simple place to stay in. I admired the location and its quietness.
2024 年 5 月に 1 泊滞在

6/10 (普通)

waren、Nine Mile Falls

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Stayed previously. Only negative was termite dust or waste falling from ceiling and got charged one extra day of stay from a week prior to my arrival. Couldn’t credit my credit card but applied credit towards future stay. Hope it is honored.
2024 年 4 月に 9 泊滞在

10/10 (非常に良い)

debbie、South penrith

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I hadn’t been to Fiji for 24 years so wasn’t exactly sure what to expect but I’m so glad I chose Crusoe's Retreat. Incredibly beautiful location with wonderful staff. Loved my room with its amazing view. The resort is right next door to a village so you get to interact with everyone. Fiji can be as active or as relaxing you want it to be but everything at Crusoes forces you to slow down and relax. I loved every moment. I would stay here again in a heartbeat. Make sure you take some cash though in case you want to buy something in the village as it’s an hour to the nearest town with an ATM.
2024 年 4 月に 5 泊滞在

8/10 (良い)

Douglas

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very peaceful and tranquil, very old property that has been well maintained/upgraded through the years. Not many menu choices for 3 or more days. Extra cost for breakfast items not on buffet line (toast, cereal, fruit). 30 kilometers to ATM's other food/grocery. Only a hot water maker in cabin (Acceptable as there could be major bug issue with cooking/food in cabins). 3 kilometers off main road on occasional steep/blind 1-lane road. Challenging for firsttime island visitor. Staff absolutely great. A very delightful stay otherwise.
2024 年 4 月に 5 泊滞在

10/10 (非常に良い)

Sandra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful stay with local flavor.
2024 年 3 月に 1 泊滞在

8/10 (良い)

Vahid

2024 年 3 月に 8 泊滞在

10/10 (非常に良い)

Phillip C

2024 年 1 月に 3 泊滞在

2/10 (非常に不満)

Rajneel

家族旅行, グループ旅行
良かった点 : 清潔度
All five of us absolutely loved the location, very beautiful. All the staff are super friendly and helpful. The kitchen department on the other hand needs a major haul. For the 2 nights spent at this resort there was not a single meal that we enjoyed. Barely made it half way through a meal. Breakfast, lunch, and dinner. Somehow the second night dinner was worse than the first. The chef needs to go back to school or change profession. Speaking to the manager about the quality of food didn't help in any way, no idea how to deal with the situation. Definitely first and last trip to this beautiful location.
2024 年 1 月に 2 泊滞在

8/10 (良い)

Barbara

カップルで旅行
良かった点 : 設備とサービス
2024 年 1 月に 5 泊滞在

4/10 (不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Be careful before book.
Firstly, pick up from the road was an hour late. Then room wasn't ready when we arrived there. No towels in the room and bed sheet was dirty. No upgrade has been since we last visited 20 years ago. Toilet doors don’t have a lock. Ant and insect problem in the room. The sheets are re-used which is very old or torn. Not enough towels. With no vacancy at the venue, there was only one kayak to share and they ran out of snorkeling gears. Food per meal is quite expensive and you don’t have much choice as the nearest town is about 30 mins away. Not worth the money we spent The only positive thing is the staff have been amazing. I don’t think I will ever go back again at this venue.
2023 年 12 月に 3 泊滞在

8/10 (良い)

luke

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice place
nice place, no air conditioning but didn't both me, pool was fun, food was good.
2023 年 12 月に 2 泊滞在

4/10 (不満)

santanu

気になった点 : 清潔度、施設のコンディションと設備
Rooms are not well maintained .. insects etc
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Samantha

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Crusoe's Retreat is a 2-hour drive from Nadi Airport with shuttle options available. The resort had a fantastic common space, free wifi, free breakfast, pool, hot tub, pool towels, kayaks, and snorkeling, in addition to daily activities that provide an immersive experience into Fijian culture. The resort is one of the oldest so could use some updates to some of the infrastrucure such as loose deck boards around the pool, and not all rooms have air conditioning, but it's the staff and the experiences that really make the stay worthwhile. The friendly staff were kind and caring and treat guests like family. The food was worthy of a 5 star restaurant.
2023 年 12 月に 9 泊滞在

10/10 (非常に良い)

Rachael

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely and unspoiled. It was very quiet but it was great to disconnect from technology and just snorkle, relax and hang with my kids. The property does not have all the flash mod cons but it was amazing to be there. The food options were limited but the meals were good. We had fun playing on the broken pool table and all the staff were wonderful.
2023 年 12 月に 7 泊滞在

6/10 (普通)

Raymond

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Without doubt one of the best panoramas we have ever had in a resort. The views are breathtaking, simply a delight for the eyes. However, the resort is tired, dated and in desperate need of updating. We found the cost of meals exorbitantly expensive and to add injury to insult we were charged 10 Fijian $ for two eggs as they were not available on the breakfast menu. Evening meals were in the range of 30/40 Fijian and the choice was limited. (eating out is not an option here due to the resorts isolated location) We moved three times during our stay as in the first instance, we were advised our room had been booked for the following day. Our second location proved to be so noisy due to loudspeakers being played from 8.00am to 2.00am and after several complaints to staff and a discussion with the manageress, we were moved to our third location which was better. Consequently we lost 4 days out of 10 through noise and having to move rooms. Be aware of the incessant noise of music being played over a boom box which we personally found so intrusive. (We did receive a 'complimentary meal' for the inconveniences we suffered.) Most of the staff @ Crusoe's are friendly and helpful but we were perplexed and incensed that our initial complaints about the 'music' went unheeded. I would recommend any prospective guests consider taking their own snacks and drinks with them.
2023 年 11 月に 9 泊滞在

8/10 (良い)

Ronald

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property was very secluded, beautiful location, we walked to the Wellsley hotel next door and none of the the rooms have a view all of our rooms did, and wellsley is a 4 star and more expensive. staff was friendly. food was OK, breakfast OK nothing exceptional.
2023 年 10 月に 5 泊滞在

8/10 (良い)

Sophia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The beach was full of crabs. The sight of crabs all over the seashore is rare these days. Beach was very clean too
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Nathan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location was lovely,very peaceful and quiet. The beach front location and views from bure were stunning. Staff were friendly funny and accommodating. The bure was functional with clean sheets and towels plus coffee tea making facilities. Overall a lovely location with highlights like evening gamesand entertainment. However food and menu lacked variety and options.
2023 年 10 月に 6 泊滞在

10/10 (非常に良い)

Melanie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved this place! The staff were so welcoming, friendly, helpful, fun and accommodating. It was awesome to be next to the village and to also be off the main road and secluded. The tour options were good, the on site activities were great, the food was yummy and the bures were very comfortable. It was sad to leave and I would go back in a heartbeat!
2023 年 10 月に 5 泊滞在

8/10 (良い)

William

良かった点 : 清潔度、スタッフとサービス
2023 年 10 月に 2 泊滞在

8/10 (良い)

Philippa

家族旅行
良かった点 : 清潔度、スタッフとサービス
Friendly helpful staff. Great location. Very good room. Was no phone or internet coverage in room. Therefore no communication in case of emergency etc. A lot of wooden decking rotting and not secure.
2023 年 9 月に 2 泊滞在

8/10 (良い)

Chantel

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Good activities, not so much for the rooms
The views were amazing, location was easy to get to but not so much once it was dark as its down a long unlit road. The food and drinks were a bit expensive and the showers, although a double, had limited hot water, even when only using one and the pressure wasn't great. The hotel itself was amazing, very picturesque. We were able to borrow kayaks and snorkelling gear, heaps to see.
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Carolle

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Just marvelous
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Detlef

2023 年 9 月に 2 泊滞在

8/10 (良い)

Marilou

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I like the quietness. Just relax and enjoy the morning walk by the beach or take a morning swim. Continental breakfast is basic mostly Carbs. I wish they could add boiled egg for protein.
2023 年 9 月に 2 泊滞在

4/10 (不満)

Clare

家族旅行
気になった点 : 清潔度
The resort is set in a beautiful cove with easy access to the coral lagoon. The kayaking was fabulous. Some of the staff, particularly the male members, were so welcoming and pleasant. We had booked a deluxe bure but were given a standard one. We were told it was not possible to change it. However, following a couple of nights with a roudy group partying into the early hours, we were moved. The first room was dirty and cramped. Because of the layout, my husband slipped in the shower and cut his head which delevoped a sepsis. Also, we had to share the first room with a rat and a mongoose who were living in the beams. The second room was better and cleaner, but some of the staff would smoke at night behind the bure which was unpleasant. The food and drinks were overpriced and very poor. The breakfast was basic, unhealthy and limited. We really wanted to like the resort because the Fijian staff were working so hard trying to make it work. However, there were too many negatives.
Res teamからの返信 (投稿日 : 2023 年 9 月 20 日)
Bula Clare. Thank you for your message and your Concern. We do really Apologies for this and hope to Improve in the Near Future.Thank you for bringing this up.

8/10 (良い)

Sherwin

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was my second trip to Cruseo’s in a year so I knew what to expect. It’s a lovely laid back place there the staff are attentive and the facilities and food are ok. For the price I would happily visit again for a chilled time.
Res teamからの返信 (投稿日 : 2023 年 9 月 20 日)
Bula Ssherwin,Thank you for staying with us and we hope to see you again .

10/10 (非常に良い)

PATRICK

カップルで旅行
良かった点 : 設備とサービス
The cocktail bar right on the waterfront with stunning sunset views was unforgettable. The staff are very friendly and the food was excellent. The facilities don’t disappoint either. A hot spa after a long snorkel on the coral reef next to the resort was most enjoyable! I will certainly be coming to stay again when I return to Fiji next year!
2023 年 8 月に 1 泊滞在
Res teamからの返信 (投稿日 : 2023 年 9 月 20 日)
Bula Patrick.Thank you for unforgettable stay. We hope to see you again with lots of friends.

8/10 (良い)

Luke

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Crusoes is correct in that you leave as a friend. Staff were awesome. Lovely location right on the beach with as much or as little as you want to do. Food is expensive and not fabulous and alcohol expensive. So take your own snacks and get some duty free alcohol and you will be sweet. This resort is quite off the beaten track which is part of its attraction. Small village next door which interacts with resort with is great. Accommodation is cheap compared to other resorts but our 7 night stay was fantastic. Bulla.
2023 年 8 月に 7 泊滞在

10/10 (非常に良い)

Michael

カップルで旅行
The accomodation was superb. The staff were genial and cooperative. If there was a downside it was being parked in (the only car in this predicament) as we had th leave by 5.30 am… The security nightshift manager snapped to attention and solved the issue… Awesome stay..💝
2023 年 8 月に 1 泊滞在
Res teamからの返信 (投稿日 : 2023 年 9 月 20 日)
Bula Michael,Thank you for Staying with us and we do apologies for this Early Morning departure, but glad Security was there at the Time. We hope to see you again.

10/10 (非常に良い)

Reggie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Happy hour at Tikis bar
Breakfast
The resort from the hilltop
2023 年 8 月に 5 泊滞在

8/10 (良い)

Megan

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Crusoe's is a lovely option if you want quiet and secluded. The grounds are lovely, there's a pool and hot tub, perfect when it's rainy and the views from the bures on the hill is majestic.
2023 年 8 月に 7 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay
2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

giovina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We have a delux burrs. Right near the ocean. Loved every minute of it. The food was delicious and fresh and so quiet. If your looking for a quiet place with no noise pollution and many tourists this is for you. They had buffet means twice while we were there. We did one night but the second night my husband asked if we could have grilled fish and chips and salad and they happy to do this. Food peices are the same everywhere we went. So we didn’t find it overly expensive. Our bed was so soft and comfortable. The best sleep I’ve had in a long time. We came as strangers and left as friends Ana was lovely and inino.
2023 年 7 月に 3 泊滞在

8/10 (良い)

Helen

2023 年 7 月に 5 泊滞在

6/10 (普通)

Kylie

カップルで旅行
良かった点 : スタッフとサービス
Booked & paid for a deluxe Seaview room & were put in standard Seaview room …. Staff said nothing until I asked - not moved, had to argue for a $70FJD discount on check out. Room very basic…. Lots of ants on ceiling, dripping tap, Shelving not clean, cobwebs, dirt, water backs up in shower, 2 coat hangers not enough - these standard rooms really need a revamp. Breakfasts - very basic … we paid extra to have some eggs. Dinners were nice - lovo, lasagne Staff on food service lovely Free 10 minute massage …. Beautiful Evening entertainment - nice, but MC loud & entertained the guests that were loud. Prefer a quieter resort & Wesseley next door closed $15 for a bottle of water - make sure you bring your own from the shops on your way through
2023 年 7 月に 3 泊滞在

8/10 (良い)

Ashwin

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Dinning choices were limited and a bit pricey other wise it was good. Something went wrong with the hot water but they fixed it right away.
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Suani

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This is a very nice and quiet place to be away from the busy schedules of life. We stayed here with our family and the staff were amazing...very friendly. The view is spectacular and different activities each day. The welcoming and the farewell song - just so emotional. We love the place and the view is so amazing.
2023 年 6 月に 4 泊滞在

10/10 (非常に良い)

Luca

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
The resort need a bit of work but the stuff made our holiday unforgettable!!! Even when the manager rudely treated them.. they never stop smiling I will right every single name for how special each of them are… we walked in as a guest and left as a friend!!! We can’t thank you enough!!
2023 年 6 月に 7 泊滞在

10/10 (非常に良い)

Jose

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
More forks and spoons. More personnel. Greater availability of international food. More variety of the continental breakfast.
2023 年 6 月に 4 泊滞在

10/10 (非常に良い)

Rebecca

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall a great experience. It looks like some upgrades are occurring, which is encouraging. This stay is a little gem that really shines in the hospitality department. Staff are congenial, the offshore snorkeling is great, and it was a perfect place to land after a long-haul flight to Fiji. I’m looking forward to returning!
2023 年 6 月に 3 泊滞在
Ravuama Segoからの返信 (投稿日 : 2023 年 6 月 27 日)
Thank you so much for visiting Crusoes Retreat.We do hope to see you again in future.

10/10 (非常に良い)

YU SANG DICKSON

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice beach
2023 年 5 月に 2 泊滞在
Ravuama Segoからの返信 (投稿日 : 2023 年 6 月 7 日)
Bula,Thank you for your review.We do hope to see you again in future.

8/10 (良い)

Necia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A quiet getaway.
2023 年 5 月に 2 泊滞在
Ravuama Segoからの返信 (投稿日 : 2023 年 6 月 7 日)
Bula,Thank you for your review.We do hope to see you again in future.

10/10 (非常に良い)

Bruce、bonogin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were always happy. Treatments ( facial, pedi and manicure were excellent). Housekeeping went the extra mile with fresh flowers in our room. Breakfast was included and was comprehensive.
2023 年 5 月に 2 泊滞在
Ravuama Segoからの返信 (投稿日 : 2023 年 5 月 19 日)
Bula,Thank you so much for your review.