The bedsheets were not changed for 4 days and it stank. The bed is basically squeaky boards. The towels were not always replaced and I had to use my own.
The staff was friendly though and it it was safe.
KANIU
10/10 (非常に良い)
Nicholas
2023 年 12 月 6 日
Nicholas
2023 年 12 月に 1 泊滞在
4/10 (不満)
Emma
2023 年 12 月 2 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、客室の快適度
Stay away
We booked a hotel after beeing on a safari so that we could have a relaxing stay without any hassle.
We booked the stay a couple of hours before checking in and the hotel confirmed the booking right away.
When we arrived we got told that it was something wrong with our room ( why were we not informed about this before arriving?) and that we would stay at a hotel next doors that they owned.
Turns out it was an appartment hotel so we needed to walk over to the hotel for breakfast and if we wanted to use the gym, which isn’t what we had wanted since we wanted a hassle free stay.
The wifi barely worked and we got kicked out all the time.
We had payed extra for the breakfast ( about 10$ each) and the breakfast was not good at all. There was nothing to put on the sandwiches except for butter, the toaster for the bread was not working well so the bread either got black or not toasted at all.
The selection of breakfast was very sparse and we saw one table that even brought some extra items to the breakfast so that they could have a decent breakfast.
When we checked out we requested a refund on the difference in price of the hotel and the appartment ( the price we payed for the hotel was about double the price of the appartment).
From the start they didnt want to compensate us at all and said that the price was the same for both, but according to their website that was a lie.
After alot of discussion we got about 50% of the difference back.
Defenitly do not recommend.
Emma
2023 年 11 月に 1 泊滞在
2/10 (非常に不満)
GREGORY
出張
2023 年 9 月 6 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
GREGORY
2023 年 9 月に 2 泊滞在
8/10 (良い)
Carol
家族旅行
2023 年 7 月 1 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Great location for shopping in busy city! In posh embassy area so costs are higher but choice is wide