Toque Hotel features a peaceful rooftop oasis with outdoor entertainment space in Ngara. Guests appreciate the practical amenities including in-room WiFi, dry cleaning services, express check-in, and round-the-clock front desk assistance to enhance their stay.
Located in Nairobi, Toque Hotel is in the city center. Kenya National Theatre and Nairobi Gallery are cultural highlights, and travelers looking to shop may want to visit Thika Road Mall and City Market. Nairobi Railway Museum and Arboretum are also worth visiting. Visit our Nairobi travel guide
Along with a rooftop terrace, this aparthotel has concierge services and dry cleaning. Self parking is free. Other amenities include a 24-hour front desk, express check-in, and barbecue grills. Each apartment boasts a heated floor and offers free WiFi and a balcony. Comforts include a pillowtop bed and Egyptian cotton sheets, and guests will also find conveniences like a dining area and a coffee/tea maker.
Toque Hotel offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate dining areas and include desks. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium digital channels.
Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Nairobi aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
24-hour roundtrip airport shuttle on request for a surcharge
Free secured self parking on site
Food and drink
Cleaning supplies
Coffee grinder
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Paper towels
Dining
Daily English breakfast available 7:00 AM to 10:00 AM for a fee: KES 400 for adults and KES 250 for children
Champagne service
Chef service
Couples/private dining
Bedrooms
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Bathroom
Bathrobes
Designer toiletries
Rainfall showerhead
Shower
Slippers
Soap
Toilet paper
Towels provided
Living spaces
Heated floor
Separate dining area
Entertainment
55-inch smart TV with premium digital channels
Outdoor areas
Balcony/patio
Barbecue grill
Outdoor entertainment area
Rooftop terrace
Laundry
Dry cleaning/laundry service
Laundry detergent
Work spaces
Laptop workspace
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Hand-held showerhead
Height-adjustable showerhead
Low-height electrical outlets in bathroom
No elevator
Stair-free path to entrance
Wheelchair-accessible bathroom vanity
Designated smoking areas
Services and conveniences
24-hour front desk
Concierge services
Daily housekeeping
Free bottled water
Iron/ironing board
Lockers
Luggage storage
Proposal/romance packages
Restaurant dining guides
Location highlights
In a business district
In the city center
Things to do
Game drive
Safari
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
30 units
Access via exterior corridors
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 7:00 AM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash Breakage deposit: KES 2000 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for English breakfast: approximately KES 400 for adults and KES 250 for children
Airport shuttle fee: KES 3500 per vehicle (roundtrip, maximum occupancy 3)
Airport shuttle fee per child: KES 3500 (roundtrip)
Nearby parking fee: KES 250 per day (328 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
TOQUE HOTEL LOUNGE
Toque Hotel Nairobi
Toque Hotel Aparthotel
Toque Hotel Aparthotel Nairobi
Frequently asked questions
Is Toque Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Toque Hotel?
As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Toque Hotel on Mar 7, 2026 start from ¥3,922, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Toque Hotel?
Check-in start time: 7:00 AM; Check-in end time: anytime.
What time is check-out at Toque Hotel?
Check-out is at 11:00 AM.
Does Toque Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of KES 3500 per vehicle applies.
Where is Toque Hotel located?
Located in Ngara, this aparthotel is within a 15-minute walk of University of Nairobi, Tom Mboya Statue, and National Archives. Jeevanjee Gardens and City Market are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Toque Hotel Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
6.0
Amenities
6.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 6 reviews
10 - Excellent
1
Rating 8 - Good. 1 out of 6 reviews
8 - Good
1
Rating 6 - Okay. 2 out of 6 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 6 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 6 reviews
2 - Terrible
2
Reviews
10/10 Excellent
Kinfu
Jun 3, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The desk is open 24 hrs. Very good people. Room is cleaned every day. Very good value for the rate. Particularly for travelers who are interested in having the local experience.
Kinfu
Stayed 3 nights in May 2024
8/10 Good
Kyaw Lwin
Aug 2, 2023
Liked: Cleanliness, property conditions & facilities, communication
Good....Thanks.
Kyaw Lwin
Stayed 4 nights in Jul 2023
2/10 Terrible
Clinton
Feb 28, 2025
Disliked: Cleanliness, property conditions & facilities, communication
Basic hygiene necessities were not provided, also a have taken photos of the roof collapsing in the shower. Myself and my guest will seek further action regarding this inconvenience
Clinton
Stayed 13 nights in Feb 2025
6/10 Okay
Kris
Jul 18, 2023
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
We arrived on plane late. Tried to call all day. No answer. Confirmation said check in is 7 AM up to any time. When we arrived they had given our room away. Since it was after midnight we slept in a room with NO amenities or Wi-Fi. Next morning we were moved to better room with a kettle to make hot water and Wi-Fi. Very basic African hotel and very inexpensive. Area is bad but we are not afraid of that. Not a tourist hotel; strictly Africans. The Expedia write up sounded nothing like this actual hotel. Also it stated free breakfast but hotel said only room.
Kris
Stayed 2 nights in Jul 2023
2/10 Terrible
Verified traveler
Jan 3, 2025
Disliked: Cleanliness, room comfort, communication
Omöjligt
Skulle inte rekommendera denna hotell till någon. Först och främst så är det helt omöjligt att ta sig till hotellet pga att det är mycket trafik.