20 coffee shops/cafes, dry cleaning/laundry services, and 20 bars are just a few of the amenities provided at Shangrila residency . Be sure to enjoy a meal at any of the 20 on-site restaurants. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a 24-hour gym and a business center.
Reviews
7.67.6 out of 10
Good
Popular amenities
Washer
Pet friendly
Parking included
Free WiFi
Restaurant
Gym
The current price is ¥20,101
¥20,101
¥23,719 total
includes taxes & fees
Oct 27 - Oct 28
Add dates for prices
About this property
Shangrila residency
Apartment located in Westlands
20 coffee shops/cafes, dry cleaning/laundry services, and 20 bars are just a few of the amenities provided at Shangrila residency . Be sure to enjoy a meal at any of the 20 on-site restaurants. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a 24-hour gym and a business center.
Other perks include:
Free self parking
Buffet breakfast (surcharge), coffee/tea in the lobby, and a 24-hour front desk
A bicycle repair station, luggage storage, and tour/ticket assistance
Room features
All guestrooms at Shangrila residency offer amenities such as free WiFi.
Other conveniences in all rooms include:
A personal chef, washing machines, and laundry detergent
Located in Westlands, a neighborhood in Nairobi, Shangrila residency is in a shopping district and near the airport. Kenya Railway Golf Club and Muthaiga Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Chandaria Centre for Performing Arts and Nairobi Railway Museum. The GoDown Arts Centre and Arboretum are also worth visiting. Spend some time exploring the area's activities, including winery tours. Visit our Nairobi travel guide
00800, Nairobi County, Nairobi, 23 Westlands Rd, 11
What's nearby
University of Nairobi
17 min walk - 1.4 km
Sarit Centre
10 min walk - 0.9 km
Oshwal Religious Centre
13 min walk - 1.2 km
Nairobi National Museum
17 min walk - 1.4 km
Westgate Shopping Mall
18 min walk - 1.6 km
Getting around
Syokimau Station
28 min drive
Nairobi (WIL-Wilson)
18 min drive
Restaurants
Milan Kenya
4 min walk
68 Library
5 min walk
Brew Bistro & Lounge
5 min walk
Ciel
5 min walk
Nana Swahili Restaurant
3 min walk
Frequently asked questions
Is Shangrila residency pet-friendly?
Yes, pets are allowed at this property. There's a deposit of USD 20 per night. A cleaning fee of USD 60 also applies.
How much does it cost to stay at Shangrila residency ?
As of Oct 26, 2026, prices found for a 1-night stay for 2 adults at Shangrila residency on Oct 27, 2026 start from ¥20,101, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Shangrila residency ?
Check-in start time: noon; Check-in end time: 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Shangrila residency ?
Check-out is at 10:00 AM.
Where is Shangrila residency located?
Located in Westlands, this apartment building is within a 15-minute walk of Sarit Centre and Oshwal Religious Centre. Nairobi National Museum and University of Nairobi are also within 1 mi (2 km).
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Reviews
Shangrila residency Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
Rating 10 - Excellent. 2 out of 4 reviews
10 - Excellent
2
Rating 8 - Good. 0 out of 4 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 4 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 4 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 4 reviews
2 - Terrible
0
Reviews
Verified review
6/10 Okay
Jane
Oct 21, 2026
Liked: Cleanliness
Disliked: Check-in, communication
The check-in experience was very disappointing. The host failed to provide the check-in instructions on time, leaving me stranded and unsure of what to do when check-in time arrived. After several attempts to contact the host and reaching out to Expedia for assistance, I finally received the instructions. The house itself was clean and comfortable, and my one-night stay was otherwise fine. However, the stressful and poorly managed check-in process left a bad impression. Unfortunately, I would not stay here again.
Stayed 1 night in Oct 2026
Verified review
10/10 Excellent
Brian
May 23, 2026
Liked: Check-in, communication, listing accuracy
Good location, smart apartment with all the basic requirements for a good and secure stay!
Stayed 5 nights in May 2026
Verified review
10/10 Excellent
Salwa
Jul 16, 2026
Liked: Cleanliness, check-in, listing accuracy
Quite clean. Smooth check in. Walking distance supermarket. Quite convenient
My reservation was for a 1 bedroom.Got put into a 2 bedroom because the host falsely made available a 1 bedroom she did not have. I contact the host to inquire on an "extending my stay" through hotels.com again. The host does not respond. Rather, goes on insisting I must now move a different 1 bedroom unit after unpacking, having a fridge full of food that would need to be hauled to another floor of the building. She replies "I'm not doing you any favors" and starts sending messages in WhatsApp to me in German. It was quite bizarre because she is the one who against my reservation put into a 2 bedroom I did not reserve in the first place. Secondly, after arriving from the airport and looking for check-in there were only 2 large and unfriendly security guards in a parking garage at a small desk. They were gruff and difficult. One keeps asking me "what's my condo number?" over and over again. He keeps insisting for my Kenya phone number as a tourist just from the airport who has never been in Kenya before. After much difficulty and poor communication, I get info from the host who gives me a passcode in a lockbox to get in. 3.) The next morning about 8 hours after check-in two house cleaners knock on my door. Theyinsist I'm checking out today even though I'm only 8 hours into a 2 night reservation. I have to stop a work business call I'm on, show them my reservation information. Then they finally leave. The building is ok. The host and her unprofessional managemen condo is NOT.