The property is conveniently located with beach access, but it’s just dated. Luggage carts sit “conveniently” in front of piles of garbage. Low water pressure in the unit. We enjoyed our stay, but I wouldn’t rebook in the future.
Jocelyn
2025 年 7 月に 3 泊滞在
4/10 (不満)
Khadesia
家族旅行
2025 年 7 月 24 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The pictures do not match the condition of the property. I also met many people in the hallway who felt the same. It is in very poor condition. Our room was not cleaned well and we swept a large amount of trash up 5 minutes walking in. We also purchased cleaning supplies to clean because it was so dirty. The lamp shades had holes, the utility closet dripped from upstairs and was moldy, the chairs were faded, the furniture was scratched. Our utility closet began to leak on the second day and we had to put out pots and pans to catch the water. For the quoted price, what we were given did not match the price. At all. The hallways were dirty and needed vacuuming and smelled like mildew. If this hotel plans to charge a large fee per night, the rooms need to match the price covered. Absolutely not. The only upside was Mary was very nice and we were right on the beach. Disappointed in my stay and I regret that I cannot recommend to others. Please be careful of this hotels high rating. I was fooled sadly. I truly wish I could upload the pictures I took from this stay to show the condition of this hotel.
Khadesia
2025 年 7 月に 2 泊滞在
6/10 (普通)
Stephanie
家族旅行
2025 年 7 月 23 日
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
Everyone at the front desk was really nice. Room was clean.. however I was a little disappointed that nothing looked like what the photos advertised.
Shower pressure was terrible..but the beds were comfy. I did feel a little uneasy as a mom traveling with her two kids.. but everything ended up being ok & it got the job done.
Stephanie
2025 年 7 月に 2 泊滞在
8/10 (良い)
Shetikka
小さなお子様連れの家族旅行
2025 年 7 月 20 日
良かった点 : 清潔度、施設のコンディションと設備
Nice hotel, room a little small bunk beds are basically inside a closet and only 1 tv for the whole room
Shetikka
2025 年 7 月に 2 泊滞在
10/10 (非常に良い)
William
2025 年 7 月 6 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great service from staff
William
2025 年 7 月に 2 泊滞在
8/10 (良い)
jamilla
カップルで旅行
2025 年 7 月 6 日
良かった点 : 清潔度、設備とサービス
The property was clean needs some update but the view was amazing the front desk was soooo sweet and I would recommend this place
jamilla
2025 年 7 月に 3 泊滞在
6/10 (普通)
Keely、Evansville
家族旅行
2025 年 6 月 30 日
気になった点 : 設備とサービス、施設のコンディションと設備
Very dirty overall. Communal trash in hallway was not emptied from Thursday to Sunday, smelled. Showers had minimal water pressure and everything was in need on a good scrubbing.
Keely
2025 年 6 月に 4 泊滞在
4/10 (不満)
Adrita
2025 年 6 月 25 日
気になった点 : 清潔度、施設のコンディションと設備
This property view was awesome. But the property itself was worst. It was having roaches spiders. We booked their best priced room still it was like that. No hair dryer in the room. No one in reception ever. Landry machines took money didn't work.
Adrita
2025 年 6 月に 3 泊滞在
8/10 (良い)
MARIA、Charotte
小さなお子様連れの家族旅行
2025 年 6 月 14 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
4-Star Review for Willow Bay
Check-in was super easy—they sent all the information straight to my phone, which made the process quick and stress-free.
My family and I were initially happy with our room, but as the evening went on, we ran into a couple of issues that unfortunately couldn’t be resolved right away. Thankfully, the host/receptionist Angie was incredibly helpful. She immediately contacted the manager and got us a complimentary upgrade to a better room!
Thanks to Angie and the rest of the Willow Bay staff, we were able to relax and truly enjoy the rest of our vacation. Their quick response and commitment to guest satisfaction really made a difference. We appreciate the excellent service and would definitely stay here again.
MARIA
2025 年 5 月に 3 泊滞在
10/10 (非常に良い)
Angelina
小さなお子様連れの家族旅行
2025 年 6 月 3 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
My family and I thoroughly enjoyed our stay at this beautiful oceanfront property. The view from our 7th-floor balcony was amazing. Although the property is a bit older, it is safe, quiet, and peaceful. We will definitely be making another trip.
Angelina
2025 年 5 月に 2 泊滞在
10/10 (非常に良い)
Daniel
家族旅行, 小さなお子様連れの家族旅行
2025 年 6 月 1 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
My family of 5 really enjoyed our stay.
Willow Bay is was the perfect size.
We are happier at a place without tons of people, loud music, and overcrowding.
It was Relaxing and great for a family looking to not have to book 2 hotel rooms.
We never had to fight for a chair at the pool.
Overall it’s just a great place to relax and unwind.
I would come back anytime. The front desk and cleaning crew were friendly and did their job well. Our room was clean, spacious, and the A/C worked great.
Daniel
2025 年 5 月に 2 泊滞在
10/10 (非常に良い)
james
家族旅行, 小さなお子様連れの家族旅行
2025 年 5 月 30 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We enjoyed our stay . We wanted a quiet place that could accommodate a family of 5 . Our group had 2 suites . They were both clean and updated . I saw some reviews complaining about the rooms but we were more than happy with the resort and our rooms Right on the beach and the ocean is practically on your doorstep . Angie at the front desk was very helpful . Will definitely stay again .
james
2025 年 5 月に 2 泊滞在
2/10 (非常に不満)
Ashley
グループ旅行
2025 年 5 月 26 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I will never stay at this establishment again! Arrived almost 4 hours late and my room still wasn’t ready! They had to paint the room we stayed in at 8pm! So the room smelled of paint and mold! Dirty stove bathroom and bed sheets! We actually went out to buy new blankets to sleep on because we didn’t feel comfortable sleeping on the beds! No house keeping at all!! My friend was having breathing issues because she has asthma so it was a struggle for her. The place smells like mildew and mold! Close this place down !!!
Ashley
2025 年 5 月に 2 泊滞在
10/10 (非常に良い)
Autumn
小さなお子様連れの家族旅行
2025 年 5 月 26 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Our family had a great stay at Willow Bay! Staff were very friendly and our room was perfect for my husband and I and our two young kids. Our boys loved the bunk beds and easy walk to the beach. Check-in process was smooth and the woman at the front was very personable and welcoming. The location was great and parking was easy. We would definitely stay again!
Autumn
2025 年 5 月に 3 泊滞在
4/10 (不満)
yasmine
2025 年 5 月 25 日
yasmine
2025 年 5 月に 2 泊滞在
8/10 (良い)
Susan
家族旅行
2025 年 5 月 25 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The view was amazing from our room,beach was great,plenty of sleeping space
Susan
2025 年 5 月に 2 泊滞在
4/10 (不満)
Tierra
2025 年 4 月 27 日
気になった点 : 清潔度、施設のコンディションと設備
Bathroom was gross
Tierra
2025 年 4 月に 2 泊滞在
4/10 (不満)
roylicia
2025 年 4 月 25 日
気になった点 : 施設のコンディションと設備
I sat on this review. I will start with the good. The location was great. Other than that that’s about the only good thing this hotel had to offer. It advertised a playground. There was none. We ended up going to the surrounding hotels for food and drinks. The room was lack luster. The twin beds were in a literal closet. The ladder didn’t work and ended up falling on my 2 year olds foot. Maintenance never showed up to fix the ladder. Check in was supposed to be at 4 p.m. we didn’t get to check in until 7 p.m. Oh and to top it off I was only offered a refund of $75-$100 if I lied and gave them a 5 star review. My conscious wouldn’t allow me to lie for some money. Therefore this is my real review. If you can deal with All of this then this would be perfect for you. As far as for me & my family, we won’t be staying here again. It’s clear the reviews are being paid for
roylicia
2025 年 4 月に 2 泊滞在
10/10 (非常に良い)
james
家族旅行, 小さなお子様連れの家族旅行
2025 年 4 月 25 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We enjoyed our stay at Willow bay . The property was situated right on the beach . Fantastic view from the 7 th floor of the ocean . Great location. And easy parking . The suite itself was spacious and clean . Will definitely stay here again . Definitely a great place to bring the family for a Myrtle beach getaway .
james
2025 年 4 月に 2 泊滞在
2/10 (非常に不満)
Haley
2025 年 4 月 22 日
気になった点 : 清潔度、施設のコンディションと設備
This was honestly the worst hotel I’ve stayed at. There is never anyone at the front desk. You have to call to get in touch with someone, and even then they don’t answer. Every pool and hot tub was closed, and nobody made us aware of that prior. All of the surrounding hotels had their pools open. I never saw anyone cleaning. There was trash piled in the hallway. There was no extra trash bags. The air conditioning DID NOT cool the room. We had to go to Walmart to buy a fan to even be semi comfortable. This is the furthest from a “resort”.
Haley
2025 年 4 月に 4 泊滞在
4/10 (不満)
Tiffany
家族旅行, 小さなお子様連れの家族旅行
2025 年 4 月 21 日
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
Our toilet didn’t work, they came to fix it but it flooded our bathroom and the property wouldn’t compensate us. I have contacted the property and they never responded. I contacted Expedia and the gave me key cash… not enough considering I booked a 2 bedroom 2 bathroom because we needed it. This 2 days was a lot of money to not have the basic room description available.
Tiffany
2025 年 4 月に 2 泊滞在
2/10 (非常に不満)
Venkat
家族旅行
2025 年 4 月 20 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Extremely disappointing stay. The property is poorly maintained, with unacceptable cleanliness standards. The pool and hot tub were both out of service, and the bathroom had major issues — the bathtub drained slowly, the toilets were dirty, and the flush barely worked. The hotel appeared short-staffed, leading to long wait times at check-in. I wasn’t given my room until two hours after the stated check-in time. Overall, this was a terrible experience and absolutely not worth the money. I would not recommend this place to anyone.
Venkat
2025 年 4 月に 2 泊滞在
10/10 (非常に良い)
Stephanie
2025 年 4 月 20 日
良かった点 : 清潔度、客室の快適度
Overall amazing! I recommend tgis place. Cleanliness, friendly, spacious and luxurious.
Stephanie
2025 年 4 月に 2 泊滞在
10/10 (非常に良い)
craig
家族旅行
2025 年 4 月 20 日
良かった点 : 清潔度、施設のコンディションと設備
The people were so nice. So helpful. Older property but quaint and charming. Not as busy as surrounding hotels. Lots of ongoing improvements to the rooms. Internet pretty strong. Little pizza grocery right outside the front entrance. Parking so easy.
craig
2025 年 4 月に 4 泊滞在
10/10 (非常に良い)
Khaled
家族旅行
2025 年 4 月 13 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It’s front of the beach and it’s very nice and clean!