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サンド デューンズ リゾート アンド スイーツの口コミ

3.5 out of 5
サンド デューンズ リゾート アンド スイーツ
Myrtle Beach, SC

口コミ

7.0

良い

評価 10 - 1370 件の口コミ中 403 件が非常に良い" "
評価 8 - 1370 件の口コミ中 358 件が良い" "
評価 6 - 1370 件の口コミ中 245 件が普通" "
評価 4 - 1370 件の口コミ中 171 件が不満" "
評価 2 - 1370 件の口コミ中 193 件が非常に不満" "

6.6/10

清潔度

7.0/10

スタッフとサービス

7.4/10

設備とサービス

6.8/10

施設のコンディションと設備

7.2/10

環境への配慮

口コミ

6/10 (普通)

Shayniecia

2024 年 5 月に 3 泊滞在

8/10 (良い)

Alicia

良かった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 4 泊滞在

8/10 (良い)

Kristi、Hayesville

良かった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Tammi

家族旅行
This property did not have maid service. We had to ask for clean towels, toilet paper a couple times. They should let you know prior there is no maid service.. people also were rude and seemed inconvenienced. I would not stay here again.
2024 年 5 月に 4 泊滞在

2/10 (非常に不満)

Tara

気になった点 : 施設のコンディションと設備
2024 年 5 月に 2 泊滞在

8/10 (良い)

Scott Allen

Guest service front desk rude
2024 年 5 月に 8 泊滞在

10/10 (非常に良い)

Chrysten

良かった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 3 泊滞在

6/10 (普通)

Pamela

2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

Tyrone

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property has lots of good things to do especially with kids.
2024 年 5 月に 2 泊滞在

2/10 (非常に不満)

Dania maricela

良かった点 : 清潔度
Estoy muy disgusta xq me cobraron de más en mi reservación me cobraron 150 dólares de mas disiendome que la compañía de espedia me avía cobrado esa cantidad aparte solo x haser la reservación aparte me toco pagar más aya no les importo que les mostrara mi resivo donde se me avía cobrado la mitad de la reservación
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Angela

良かった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Alexander

カップルで旅行, 家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room has a clear view of the beach which made the experience so much better. The cleanliness of the hotel was very exceptional and I enjoyed my stay.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Milena

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great place
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Johan

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Everything was great love the ocean view
2024 年 4 月に 2 泊滞在

6/10 (普通)

Lester

小さなお子様連れの家族旅行
Well I like the fact it has a beach and a hot tub Did not like the area where the indoor pool is, need some cleaning and painting.
2024 年 4 月に 4 泊滞在

8/10 (良い)

James

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It’s a cool place to stay
2024 年 5 月に 1 泊滞在

8/10 (良い)

Sarah

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Liked options of pools, water areas and beach. Loved having the balcony room. The food at the restaurant in the resort was very good. Staff maybe could’ve been a little friendlier on resort side. Glad there was laundry in the building, huge plus esp having kids. Got a great deal with flights on Expedia. Overall a good experience, would return again.
2024 年 4 月に 4 泊滞在

8/10 (良い)

Amber

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 4 泊滞在

4/10 (不満)

Jose

2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Rashmi

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Our first time stay here. Property was good,safe,clean. Easy and quick check in.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

JENNIFER

2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Justin

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Friendly staff. Quiet and great location!
2024 年 4 月に 1 泊滞在

6/10 (普通)

Tina

小さなお子様連れの家族旅行
Did not like that everything was not open all the time, water park was only open 2 days that we were there. They base their opening and closing upon the number of people staying at the Resort, the Glow in the dark put put golf is only open certain times, when I book a room for vacation, I want to know all the amenities are going to be open.
2024 年 4 月に 5 泊滞在

6/10 (普通)

Conterial

気になった点 : 清潔度
2024 年 4 月に 2 泊滞在

6/10 (普通)

JENNY

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
The conditions of the property could be better, no good hosting in the lobby, the indoor hot tub has too much chlorine, its run very poorly.
2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

Sandra

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備
Staff is friendly and accommodating (thank you Sandy for your amazing service and beautiful personality). Lovely Tiki Bar and delicious breakfast options!! We had a fantastic stay!!!
2024 年 4 月に 5 泊滞在

4/10 (不満)

Jennifer

気になった点 : 清潔度
2024 年 4 月に 5 泊滞在

2/10 (非常に不満)

Holly

小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Water park mostly closed. No water at all for hours and no one even told us. Staff was rude and couldn’t be bothered. Indoor pools dirty. Wait staff are restaurant and bar were amazing kind people, as well as service staff. Front desk and managers were awful and unapproachable. No communication. Beds are spring mattress super uncomfortable
2024 年 4 月に 4 泊滞在

2/10 (非常に不満)

Kathleen

小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The staff is rude, pools are disgusting. Definitely not worth the money
2024 年 4 月に 2 泊滞在

4/10 (不満)

John

気になった点 : 清潔度、施設のコンディションと設備
Upon arrival the toilet was clean but the basin was not filled with water. I turned the input valve and then the toilet filled. The TV did not work. Thought it was batteries for the remote but when maitainence came and moved the dresser we found out it was not plugged in! Never had to check if my hotel TV was plugged in before. Both the sink and shower did not drain. When showering you were quickly up to your ankles in water. The sink also didn't drain which gives you the feeling there are clots of hair in the drainage pipes and hence the system is not clean. The personel were fine however and the shower had great water pressure with instant hot water.
2024 年 4 月に 2 泊滞在

2/10 (非常に不満)

Niomi

家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在

2/10 (非常に不満)

Prashant

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Check in experience was not good and some weird smale in the lift and registration area. Room was not cleaned. So far was not good experience.
2024 年 4 月に 2 泊滞在

4/10 (不満)

shawbrandy

小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
We were sold on the property for the water park and arcade features but after checking in we realized the water park was actually broken and not running the arcade is also not open because of renovations they have 4-5 games in the hotel. The pool was so chlorinated that mine and my children’s eyes were burning after 10 minutes we had to leave. There was not much to do for kids during the rain. Overall would not go back to this hotel.
2024 年 3 月に 4 泊滞在

4/10 (不満)

Ricardo

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Well, overall everything was dirty. Sand everywhere and dirty. The doors of the kitchen cabinets didn’t open in full because it would hit the light on the ceiling, refrigerator door either hit the cabinets or the door jamb. Toilet was always running. The unit need a serious update and some painting. We select a unit with two “rooms” but we found it with no doors. Also cockroaches running around.
2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

Aiyon

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I like the environment and how safe it is
2024 年 4 月に 2 泊滞在

8/10 (良い)

kim

2024 年 4 月に 2 泊滞在

8/10 (良い)

Bobby

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Christina

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room we stayed in was clean and quiet, the employees were very respectful, especially claudine. Easy communication
2024 年 4 月に 3 泊滞在

8/10 (良い)

Paulo

家族旅行
気になった点 : 清潔度、設備とサービス
The pool areas were dirty with cloudy oily water in the indoor pools. The outside pools were dirty with a lot of leaves. When we checked into the room we had to ask for new sheets. The ones on the beds had red and brown stains on them. The resort has a no contact house keeping policy. Which they do not enter your room. I had to get my own sheets from the front desk and change them myself.
2024 年 4 月に 3 泊滞在

6/10 (普通)

YOLANDA D.

小さなお子様連れの家族旅行
The view of the ocean was spectacular.The staff was friendly. However, the mattresses were not good. Our backs hurt the entire stay. Even my 8-yr old complained.There should be a disclaimer when booking about parking: ONLY SMALL AND MID SIZE VEHICLES.(Maybe there is and I didn't see when booking)
2024 年 4 月に 4 泊滞在

6/10 (普通)

Mike

気になった点 : 施設のコンディションと設備
2024 年 3 月に 5 泊滞在

4/10 (不満)

Joshua

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
Our door could not stay shut and can just be pushed open, so we couldn’t leave the room once we 1st got there until maintenance came and fixed lock but was in room for 2 hours and couldn’t leave until he finished because all our bags were in room
2024 年 3 月に 3 泊滞在

8/10 (良い)

Andrea

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Stayed for over 20 years love the place.
2024 年 3 月に 3 泊滞在

6/10 (普通)

Tracey

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The stay overall was perfect ❤️. Only issue we had was two staff members were super rude and nonchalant with guest who was asking questions. I even watched one employee on the phone making rude facial expressions while answering a guest questions. I understand our questions maybe a little annoying however we would just like to answer for our own peace at mind.
2024 年 4 月に 3 泊滞在

4/10 (不満)

Simone

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
I wouldn't recommend this property to anyone. It certainly wasn't worth the money. The front desk staff, seemed annoyed to be there, and after my three night stay, I was also annoyed.The overall appearance of the property was rundown. Rust stains visible everywhere and patio chairs dirty. Toilet paper was was more than halfway done on day 1, it was obvious a proper room turnover wasn't done. I called for fresh towels and toliet paper and didn't receive it until over 5 hours later. Please skip the breakfast buffet, the food was absolutely insipid. Lastly, on day three we were awakened by loud continuous banging. It was pest control, stopping by to spray our room. I was still in my pjs. The ocean view from my room was breathtaking and is the only reason for my 2 star rating, otherwise it would be a zero.
2024 年 4 月に 3 泊滞在

2/10 (非常に不満)

Mary

小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス
The parking was to small and everything was restricted . Also the resort was rundown some of the elevator doesn’t function correctly. The pool was to small and looked dirty.
2024 年 3 月に 6 泊滞在

6/10 (普通)

Keeneya

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス
Good place to stay. A little overpriced for the quality. The rooms can use some love. The furniture was dingy and there was rust on anything metal. We kept hearing this strange rumbling in the walls in the kitchen and bathroom and sometimes from the hallway. That alone would deter another stay. The tiki bar was fun, the pizza overpriced, the convenience store reasonable.
2024 年 3 月に 2 泊滞在

2/10 (非常に不満)

Shawn

気になった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 5 泊滞在

10/10 (非常に良い)

Jose R

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The Hotel and property areas were so clean. The staff was very friendly, so it is a place that I definitely will be in the future.
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Juanesha

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Clean & comfortable room, a lot of amenities, a lot of things for the kids to do, right on the beach PERFECT view. All you can eat breakfast was good and reasonable pricing. We really enjoyed our vacation.
2024 年 3 月に 2 泊滞在