Musee de la Nature et des Sciences

Since we know the city, we chose the hotel for its location and that worked perfectly well since the central location allowed convenient access to the best that Montreal offers for a visitor who likes to experience the heart of the city and its attractions and services. The 2 bedroom unit was well equipped and stuffed with all necessary items for comfortable living. Staff were kind and helpful. It was impressive that we reported an air-conditioning problem and a technician attended to the issue and resolved it promptly. All in all, it was a pleasant stay and the Monroe Hotel is highly recommended.

Don't expect any communication with the staff. The front desk wasn't staffed during any of the five days we stayed at any time. Messages via the Expedia app were ignored. Daily room service is not available. The hotel does not have a coffee shop/cafe, dry cleaning/laundry services, Concierge services nor a restaurant as advertised. Website says the checkin time is 3PM; however a same day email note says 4PM. The washer and dryer were both broken and unusable. The shower faucet handle fell off multiple times. The bathroom fan was broken. The location in the neighborhood was excellent.