「Very friendly and kind staffs!
I stopped Yerevan 1 night to see Khor Virap and arrived from Tbilisi at evening time.
I asked staff to arrange car and they arranged it so smoothly with various suggestions.
I checked out hotel at very early morning and asked to call taxi. They arranged so smoothly with kind suggestions!
Comfortable equipment, kind staffs, I really recommend this hotel. I am traveling around the worlds and stayed so many international hotels. But I really recommend this hotel.」
「The Richmond is not a 4 star property in the US or a European sense, meaning it does not have tastefully bland art on the walls or bath products with mystical Thai names. However, it is located across the street from Echmiadzin and within a few blocks of most other attractions. The property is scrupulously clean. You get complimentary toothbrush and razor in the room. The walk-in shower is spacious. The mattress is comfortable. The staff is super-friendly and they cook enough food for an army,...
「Amazing hotel! Great location. Spacious rooms. Staff is so helpful! They did everything to make sure I had the best experience. They even helped me book a nail appointment and pay for taxi when I didn’t have change (thank you Alfred👍). Definitely coming back soon 」
"It was very difficult to communicate with the hotel by email or Expedia message. And the given info (eg. swimming pool towel related, frequency of room towels/linens changes) by the manager and the staff were different, and confused/uncomfortable feelings I had. TV problem was not handled even the front staff said to send somebody (no show), and other issues that I faced. Some staff were helpful and some points I had positive impressions, however, negative impression became more than positive ones, sad to say."
