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"Excellent customer service "

"Cool place! "

"Excellent My limpio "

"Good value for price. The room that we got had a window facing into the courtyard, just behind stairs. No air conditioning but the room was neat and clean. Convenient to walk everywhere in the town. "

"I chose this hotel because of the good reviews and location. After a long bike tour, I wanted a hassle-free stay and paid $77 USD for one night. The first night was fine. The issue began when I went to extend my stay. Instead of processing the extension, the staff brought out a laundry bag with a towel I had used to wipe dirt off my hiking shoes and told me I would have to pay for it to be washed. When I asked how much, they said they would “let me know tomorrow” because it was Sunday. That meant I was expected to accept an unknown charge. I reviewed the contract, translated it, and pointed out the clause stating guests can only be charged if an item is permanently damaged and cannot be restored by washing. Only after I referenced this section did they say management decided not to charge me. Given the premium rate, this handling was disappointing. I chose not to extend my stay and moved two blocks away to a private apartment with underground parking and a washer/dryer for $33. The location is good, but if you stay here, pay close attention to any additional charges and be ready to defend your rights."

"We had a wonderful stay at Panorama Salento! Great location, can easily walk into town but avoid any noise. The included breakfast is delicious. Beautiful grounds and nice rooms! We had a jacuzzi which was so lovely but the hot water runs out before it's filled and it took a long time to fill. Also the sink isn't the best design so water gets everywhere. Overall, would recommend. "

"Termales fantástico!"

"Great hotel and location. Rooms were spacious and well designed."

"Staff, amenities, the views I really enjoyed my stay"