Dear Guest, Thank you for the appreciative comments about your experience at our hotel. I am glad that you have carried back fond memories of your stay with us. I look forward to welcoming you back soon. Warm regards, David Mathews General Manager, Trident, Bandra Kurla, Mumbai

Dear Expedia.com Member, Thank you for taking the time to share your review rating on Expedia.com My team and I are concerned that your overall experience at the hotel may have been less than satisfactory – please accept my heartfelt apology. I look forward to hearing from you and welcoming you back soon. Warm regards, David Mathews General Manager, Trident, Bandra Kurla, Mumbai

Dear Mr. Thomas, Thank you for taking the time to share your review rating with regards to your recent visit to Trident, Bandra Kurla. I look forward to welcoming you back soon. Warm regards, David Mathews General Manager, Trident, Bandra Kurla, Mumbai

Dear Expedia Member, Thank you for taking the time to share your valuable feedback with regards to your recent visit at Trident Bandra Kurla. Our endeavour is to do all we can to ensure that every guest feels welcomed, receive the best service and have anything less than a positive impression. Please accept my sincere apology for the inconvenience caused to you during your stay. We look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Warm regards, David Mathews General Manager, Trident, Bandra Kurla, Mumbai

Dear Guest, Thank you for your compliments about our hotel and accommodation. I am delighted to know that you found our service attentive and had a pleasant stay at the hotel. We look forward to welcoming you back soon. Warm regards, David Mathews General Manager, Trident, Bandra Kurla, Mumbai

Dear Guest, We are really pleased that we managed to meet and exceed your expectations during your recent stay with us. Thank you for giving us an opportunity to include you as part of the Trident Bandra Kurla family! We look forward to welcoming you back soon. Warm regards, David Mathews General Manager, Trident, Bandra Kurla, Mumbai

Dear Guest, Thank you for your compliments about our hotel and team members. I am delighted to know that you found our service attentive and had a pleasant stay at the hotel. We look forward to welcoming you back soon. Warm regards, David Mathews General Manager, Trident, Bandra Kurla, Mumbai

Dear Guest, Thank you for your compliments about our hotel and team members. I am delighted to know that you found our service attentive and had a pleasant stay at the hotel. We look forward to welcoming you back soon. Warm regards, David Mathews General Manager, Trident, Bandra Kurla, Mumbai

Dear Guest, Thank you for posting an awesome review about your experience at Trident, Bandra Kurla, Mumbai on Expedia. I am very happy to see the wonderful things you have said about our hotel, services, quality of food and most importantly, our people. To be called “exceptional” is the greatest compliment any hotel can ever receive, for which my team and I are truly grateful. I will personally share you compliments with Ankur, Arun and Dempul and can assure you that they will be delighted to note that their efforts have been acknowledged and appreciated by you in this forum. We are committed to consistently providing efficient & heartfelt service to all our guests and such appreciation motivates all of us to continue delivering excellence in all aspects of our hotel operations. We hope to continue exceeding your expectations on all your future visits. Warm regards, Visheshwar Raj Singh General Manager, Trident, Bandra Kurla, Mumbai